Meagan Glenn

Founding Member

User Success @ Lavender | Mentor 🤝 | Helping startups create exceptional user experiences.✨

Ever shipped something you were proud of and then had no idea how to talk about it?

That was me. I built a portfolio during my job search and was too nervous to send it anywhere. Not because the work wasn't good. Because I didn't know if it would land.

Would a hiring manager see the impact? Would they get how I think? Or would they scroll past and forget me?

That's why Santiana and I built 𝐏𝐫𝐨𝐝𝐟𝐨𝐥𝐢𝐨™. We know what it's like to have great work and zero confidence in how to show it. Your work doesn't speak for itself. You have to translate it.

I'm also a fractional product lead for early-stage startups. I've helped teams increase activation by 92%, save 25+ hours a quarter in CS workload, and build roadmaps tied to revenue.

And I cohost 𝐓𝐡𝐞 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐏𝐢𝐯𝐨𝐭, where we talk to PMs about pivots, lessons, and the stuff that doesn't make it to the highlight reel.

If you're a PM figuring it out or a founder in the weeds, my DMs are open.

📧 meagan@prodfolio.io
🔗 justfractional.co | 🔗 prodfolio.io

Senior Program Manager, Success and Product 

𝐏𝐫𝐨𝐝𝐮𝐜𝐭:
Focusing on customer feedback to shape our product roadmap. 
Collaborating closely with engineering and design to guide product development.
Monitoring product performance and refining the product to meet customer needs.
Goal = build a product our customers want! 

🏅 Milestones 
⚡️ Created a quarterly Gantt chart for Product initiatives 
⚡️ Co-led a daily standup initiative to increase communication and efficiency
⚡️ Worked with the team to user-test a new design system
⚡️ Conducted user interviews and live testing 

𝐒𝐮𝐜𝐜𝐞𝐬𝐬:
Leading a team of CSMs and Success Specialists. 
Helping to develop new strategies, increase retention, and reduce churn. 
Oversee CS Ops.
Goal = keep customers, build new processes, and expand key accounts.

🏅 Milestones 
⚡️ Led the implementation of a CSP, Vitally (In progress)
⚡️ Merged a CX/CS team to create one aligned department
⚡️ Led a daily standup initiative to increase communication and efficiency
⚡️ Developed a Sales > CS handoff process that includes collecting success metrics

Meagan Glenn 💜

New year = new website. 

Between the podcast, Prodfolio, and fractional work, I finally built a proper LP for the work I love most: fixing activation problems.

Here's what's there:
↳ A free activation playbook I actually use (ungated)
↳ Free activation audits (ongoing, but limited spots for Q1)
↳ Hands-on help, I'm taking 1-2 new fractional clients over the next 90 days

So if you're a seed to Series A founder (or even pre-revenue, I like messy stuff) and you're losing users after signup, check it out. 

👉  https://justfractional.co/

fractional product lead | cofounder @ prodfolio.io | cohost @ the product pivot | helping PMs tell their stories

🚨 New feature for Prodfolio™ users! 

We just launched analytics so you can stop guessing what's working.

Here's what you can track:
- Which case studies get the most views (lead with those in interviews)
- Where traffic comes from (double down on what's working)
- What actions people take (resume downloads, email clicks, video plays)
- Week-over-week trends 

Our goal is to make this an actionable resource for you. 

If one case study is getting 60% of views, that's your new opener for "walk me through your work." If LinkedIn is your top traffic source, lean in. 

Your portfolio now talks back. 😉

We'll be collecting feedback over the next few months while this feature is in beta. Join Prodfolio for free to test it out!

#pmportfolio #productmanagement

One of the biggest reasons Santi and I started Prodfolio was the fear that came with sharing a PM portfolio.

The work of a PM is rarely linear, visible, or easy to communicate and we all suffer from imposter syndrome. Yeah, even the VPs.

When I was trying to share my portfolio back in 2024, I was shitting bricks thinking about someone reading it. Even worse, I got ghosted the one time I shared it with a hiring manager.

I never wanted someone else to feel that way, so it's something I've kept top of mind as we've continued to build.

This week, I've had over 100 views on my personal portfolio. I haven't felt scared or embarrassed looking at that number. It actually fills me with joy.

Anyway - mini rant but was excited this morning when I looked at my stats and felt good. More good things on the way.

✌

Social Media & Community Manager @ OpenPhone

I didn’t enter marketing through a formal program. I built my career inside the social feeds. I was the first social hire at five different companies, each time starting from zero. No brand guidelines. No playbooks. Just business goals, a blank calendar, and me figuring it out as I went.

Working that way taught me how to move fast without being careless. I could spot patterns before there was data, and I was able to make things resonate, especially when no one’s handed you the language yet. Everything I know, I had to teach myself. And that scrappiness shape my approach. It’s what made me enthusiastic about startups.

Now, I’m a Head of Marketing. But I still operate like a practitioner. I still believe that good marketing is earned, not manufactured. And I still wrestle with what it means to do this work well—in a profession that rewards speed, but rarely stops to ask what we’re building long-term. I care a lot about trust. I care about storytelling with a spine. And I really, deeply, truly care about helping social and brand teams feel like they’re doing work that matters...not just content that performs.

You won’t find playbook jargon or polished frameworks here. I write openly (and often) about the realities of leading marketing in my newsletter, TheseChapters. It’s a space for people who are figuring out the tension between growth and integrity, especially those who, like me, didn’t get here by playing it safe.

If you’ve ever felt like the job was both wildly creative and quietly existential then you're my kinda people. Let's connect!

Christina Le

Here’s a small but very real example of how posting online can actually matter.

About a month ago, I shared a fairly lengthy post on LinkedIn about mental health and burnout.  It wasn’t about the work itself so much as the strain of trying to balance work with everything else, especially as we exist in a world where it’s easy to always be on. And that's unfortunately not a unique experience.

In that post, I tossed in one small suggestion, as an aside. I wrote, "if companies are refreshing benefits this year, here’s a free idea:add a cleaning service stipend. Wellness stipends and gym perks are fine, but not everyone wants to spend their limited time on a treadmill. For a lot of us, a clean home does more for our well-being than another obligation. It’s practical. It’s human. It takes one thing off the list."

I truly didn’t think much of it. It was what I would call a fart thought passing through.

The next day, HR messaged me to say that Slate was adding cleaning services as an approved option under our health and wellness stipend. I’ve attached the screenshot below.

But that's not all. I then shared that moment on TikTok, and it ended up getting around 300k views and close to a thousand comments. People saying they brought it up to their own teams. People coming back to say their company added it too. People sharing other ideas they wished employers would consider.
I also wrote about it on Substack, and it resonated there as well.

I’m sharing this on here to emphasize that you never really know what sticks. Sometimes a passing thought, something you almost don’t post, lands with the exact right people.

And credit where it’s due—huge kudos to my team at Slate. They're not the type that just say they're there for their employees. They listened, moved quickly, and actually did something. Dream team fr fr.

Slack DM thread where Pam Lopez tells Christina that Slate is adding cleaning services as an approved health and wellness stipend after seeing her LinkedIn post, noting leadership agreement and culture impact; Christina replies enthusiastically, saying “WAIT WHATTT” and “That’s incredible!!!!!”.

me: why does my back hurt

also me working:

A surreal composite image of a large shrimp curled up and sitting like a person in a black ergonomic office chair against a white background 

Irina, this AI-generated letter is doing a staggering amount of wordwork to basically say sorry not sorry.

You claim you don’t “track individuals,” but you sell/license the capability that collects and analyzes public posts from real people, at scale. That is monitoring public expression and anyone with a social listening tool knows exactly what it does. 

The reality is that Hootsuite is perfectly okay with helping ICE surface and analyze conversation patterns tied to REAL people because you're offering raw public data and you’re enabling a form of MASS monitoring. All because they cut you a massive check.

Saying you don’t like the word “surveillance” doesn’t change what’s happening. What you’re defending here is the commercial use of technology that magnifies government visibility into public voices. And you can keep fluffing it up in whatever layered corporate bullshit language, but that’s the core of it.

I’ve partnered with Hootsuite on campaigns, and I’ve been a customer through two companies. I’m not coming at this from just a random linkedin user. I know your product and I know the implications.

This choice, and now this letter, are as disappointing as the tool tbh.

Screenshot of a letter titled “Letter from Irina, CEO of Hootsuite,” where the CEO defends Hootsuite’s work with ICE, claims their tools don’t track or surveil individuals, and emphasizes listening to public social conversations at scale.

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The Battle

Meagan Glenn 💜

Christina Le

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Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Meagan Glenn 💜's LinkedIn Performance

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