Adjunct Advisors, LLC

Founder & Consultant

Bound & Determined℠ is a podcast supporting women in the insurance industry. Learn more about the podcast at www.adjunctadvisors.com/bound

Podcast Host | Bound & Determined℠

Webb Insurance Group (Lake Forest IL)

Leveraging 20 years of industry experience, and the lessons learned in growing my own small business, I worked with fellow entrepreneurs and small business owners to help them shift from confusion to confidence in navigating the nuances of business insurance. Clients worked with me through one-on-one coaching or attended an engaging workshop that I facilitated.

Independent Senior Advisor

Byrne, Byrne and Company

Senior Account Executive, Property & Casualty

Great American Insurance

Territory Manager, Underwriting, Specialty Human Services

The Cincinnati Insurance Companies

Senior Regional Director, Sales & Marketing

Grange Insurance

Commercial Lines Underwriter

Westfield Group/Westfield Insurance

Production Underwriter

Founder + Consultant | Insurance Sales + Leadership + Organizational Change | Bound & Determined℠🎙 Host | #digitalnomad

At the intersection of personal and professional development lies the squishy, sometimes uncomfortable midpoint - and it's here, as a consultant in the insurance industry, where you can find me. 

It's here where: 
We’re as likely to talk about insurance rate increases as we are to talk about confidence.
We’re as likely to talk about production goals as we are to talk about imposter syndrome. 
We’re as likely to talk about marketing plans as we are to talk about burnout.
We’re as likely to talk about non-renewals as we are to talk about boundaries.

If your experience is like mine, spaces like those I create - for real, relevant conversation - didn't always exist in our industry. 

So as you consider the ways you'll develop yourself and those around you, know that I believe you deserve a better option – one that supports your whole being and is fueled by experience and creativity and humor and so much truth.

It isn’t just my perspective gleaned over 25 years working as an underwriter or leader or producer in the insurance industry that influences the work I do with individuals and organizations today - it’s all of the experiences I've collected in my 45 years of life – and the experience we all have simply being human. You know I love to talk about it! 

The project-based paid consulting work I do today includes: 
- Workshop facilitation for insurance carrier, technology, and agency sales teams, with a focus on the hard market
- Design and production of insurance industry-specific women’s sales and leadership events
- Professional speaking for insurance industry events and conferences, including keynotes and panel moderation
- Facilitation of strategic leadership off-sites and retreats
- Private and small group coaching for sales, executive/leadership, and underwriting professionals
- Industry-specific research and writing for publication through print and online mediums

Looking for inspiration and support right now? Read the regular column I write, Let's Lead, for Rough Notes Magazine, or have a listen to the podcast I host, Bound & Determined℠, featuring the stories of women working in the insurance industry. 

Core Values: Respect | Courage | Service | Integrity

Meg McKeen

Safety National

Senior Liability Claims Manager

FCCI Insurance Group

Litigation Specialist

Supervisor

The Southwest Regional Office of FCCI opened in 2012 and Tony has the unique opportunity of being a critical component of the claims organization in the region.

Tony 's role as a Claims Specialist with FCCI Insurance Group for the Southwest Region involves focusing on investigating, evaluating, and negotiating commercial insurance claims for various businesses in the Southwest Region.  Tony manages a diverse case load, focusing on creative, efficient, and effective claims handling.

Claims Specialist

Liberty Mutual Insurance

As a Sr Technical Claims Specialist at Liberty Mutual, Tony is responsible for investigating, evaluating, and managing a case load comprised of cases of the highest complexity. The cases present challenges in the arenas of coverage, liability, damages, and negotiation. 

Tony focuses on managing each case "the right way" and bringing cases to closure with the best possible outcome while communicating and following through on agreed upon strategies with defense counsel, experts, and customers. Tony focuses on compassionate claims handling for the benefit of both his customers and claimants. 

Tony's specializations include handling high exposure claims for Automotive Dealership Accounts, Energy Accounts, and other various Large National Accounts involving complex coverage and liability issues with a concentration on customer service.

Sr Technical Claims Specialist

As a Technical Claims Specialist II at Liberty Mutual, Tony is responsible for investigating, evaluating, and managing a case load comprised of cases of the highest complexity.  The cases present challenges in the arenas of coverage, liability, damages, and negotiation.  

Tony focuses on managing each case "the right way" and bringing cases to closure with the best possible outcome while communicating and following through on agreed upon strategies with defense counsel, experts, and customers.  Tony focuses on compassionate claims handling for the benefit of both his customers and claimants.  

Tony's specializations include handling high exposure claims for Automotive Dealership Accounts, Energy Accounts, and other various Large National Accounts involving complex coverage and liability issues with a concentration on customer service.

Technical Claims Specialist II

Responsible for investigating, evaluating, and managing a primarily litigated case load.  Focusing on managing the litigation process and bringing cases to closure with the best possible outcome while communicating and following through on agreed upon strategies with defense counsel and customers.  Specializations included Automotive Dealership accounts involving complex coverage issues and unique liability claims handling.

Technical Claims Specialist I - Litigation Specialist

Under limited supervision, manages, investigates and resolves claims assigned and assists in providing service to policyholders/customers which may include national or large business accounts as well as the more complex cases within the Claims Service Team.  Specializations included Automotive Dealership accounts involving complex coverage issues and unique liability claims handling.

Liberty Mutual Creed

With our policyholders we are engaged in a great mutual enterprise. It is great because it seeks to prevent crippling injuries and death by removing the causes of home, highway and work accidents. It is great because it deals in the relief of pain and sorrow and fear and loss. It is great because it works to preserve and protect the things people earn and build and own and cherish. Its true greatness will be measured by our power to help people live safer more secure lives.

Claims Case Manager III

Claims Case Manager II

Associate Claims Case Manager

Northwestern Mutual

Built financial services business of successful personal and business market clients by providing unique solutions to clients' risk management, wealth accumulation, and estate preservation needs.


The Northwestern Mutual Financial Network's mission is to develop enduring relationships with clients by providing expert guidance for a lifetime of financial security. With the help of a network of specialists, financial representatives provide innovative solutions using world-class insurance products and investments.


“The ambition of The Northwestern has been less to be large than to be safe; its aim is to rank first in benefits to policyowners rather than first in size.” 

-1888 Executive Committee

Financial Representative

“Nothing great was ever achieved without enthusiasm.”
― Ralph Waldo Emerson.

Tony is an enthusiastic claims manager who believes in compassionate claims handling and focuses on providing superior customer service and claims handling.

Tony's professional desire is to inspire and motivate customers, claimants, teammates, and business partners towards their goals and dreams.

Specialties: Customer Communication, Negotiation, Insurance Coverage Analysis, Insurance Claim Litigation Management

taplio

The Battle

Meg McKeen

R. Tony LaRocca, CPCU

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