Hey, I’m Michael! 👋

Five years ago, I built a career coaching business:

'Infinite Upside: How to Land a Job Through Online Networking.'

I didn’t know what I was doing.

I just had a dream that I could help people build a life they loved. 

Since then, I’ve:

- Grown an audience of 45,000+
- Built multiple newsletters
- Coached hundreds of jobseekers
- Self-published multiple e-books
- Created digital products + 1:1 coaching offers

If you need help with your career, I’d love to help.

But there’s more…

Whether you’re looking for a new 9-5..

Or you want to build a simple business of your own…

I’m here to help!

If you're ready to:
- Find a profitable niche
- Build an audience around your ideas
- Turn your expertise into a one-person business
- Create simple digital products
- Build a 1:1 coaching offer

You're in the right place.

📬 Want some help your career or business?

Send me a message, and we’ll get to work.

See you soon,

Michael

Michael Dillon

Alliance Health

Senior Data Analyst - Population Health and Care Management

- Developed and maintained weekly productivity reports for the Care Management Team, ensuring timely and accurate insights.
- Crafted complex SQL queries to retrieve and consolidate data from the warehouse, providing a foundational reference for subsequent queries and analyses.
- Developed SQL queries to detect and mitigate potential compliance risks.
-Developed Python scripts to automate several manual reports, significantly increasing efficiency and reducing errors.
- Utilized version control systems to manage and track changes to SQL scripts and Python code, ensuring consistency and facilitating collaboration.
- Collaborated with various departments to understand data requirements and ensure the reports met organizational needs. Provided internal support and guidance in utilizing reports for tailored uses.
- Ensured productivity reports were accurate and validated by external vendors, enhancing trust and reliability in the data.
- Established productivity reports as a reliable source of truth used across the organization, supporting data-driven decision-making.
- Worked closely with stakeholders to gather relevant data and understand their priorities, delivering insights that informed strategic decisions.
- Identified opportunities for process improvements and implemented solutions to enhance data quality and reporting processes.

Data Analyst - Population Health and Care Management

LinkedIn

LinkedIn Learning Instructor

Dentalle Inc.

•	Tracked and maintained accurate records of all incoming orders, ensuring data integrity while streamlining order management workflows for efficiency
•	Analyzed patterns and trends in case submissions, identifying which types of cases were received the most and least frequently to inform customer service. 
•	Conducted office-level analysis to determine which dental offices submitted most cases, helping streamline communications and strengthen business relationships.
•	 Investigated patterns in offices that reduced or stopped case submissions, identifying root causes and collaborating with the sales and customer service teams to implement improvements
•	Generated reports and dashboards to visualize trends in case submissions and office performance, driving decisions using data to enhance operations efficiency and workflow improvements.

Data Specialist

HEALTHY FAMILY DENTISTRY PA

•	Reconciled claims with financial reimbursement, identifying and addressing discrepancies between expected clinical performance payments and actual reimbursement received
•	Analyzed claim denial trends, identifying root causes and implementing solutions to reduce rejections and improve overall revenue cycle management
•	Streamlined processes by collaborating with leadership to implement best practices and standardized workflows, enhancing efficiency across the organization
•	Led workflow improvements to reduce patient wait times, optimize scheduling, and ensure appropriate staffing during peak hours, improving overall patient care
•	Initiated process improvements that enhanced practice operations, including optimizing claim processing and staff utilization to support practice growth and efficiency
•	Monitored patient satisfaction, using data analysis to identify areas of service improvement and enhance the patient experience
•	Tracked outcomes to assess effectiveness and worked with clinicians to adjust practices based on data-driven insights
•	Developed preventive care programs by analyzing patterns in oral health issues and designing educational initiatives to promote better patient outcomes
•	Evaluated clinical staff performance by analyzing productivity, treatment efficiency, and patient outcomes to recommend targeted improvements and staff training.

Analytical Dental Hygienist

I’ve always seen data as more than numbers in rows and columns: it’s a story waiting to be told. But stories can get lost when the data is messy, scattered, or hard to trust.

That’s why I build modular, trustworthy data workflows that make stories clearer, more reliable, and ready to power both analytics and automation. Using SQL, Python, DuckDB, and Git, I design data systems that are reproducible, collaborative, and scalable, so data teams don’t just crunch numbers, they build knowledge that lasts.

My work blends engineering discipline with analytical curiosity. I focus on quality, clarity, and governance, especially in healthcare, where data decisions have real impacts on people’s lives. To me, data systems shouldn’t just aim for performance, they should also be responsible, supporting ethical AI, better patient outcomes, and more human-centric technology.

At the heart of it all, I believe clean, well-structured data is the foundation of every story worth telling, whether that’s a business insight, a machine learning model, or a decision that shapes someone’s future.

taplio

The Battle

Michael Dillon

Thais Cooke

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