QContact

Head Of Sales

Atocha Digital

Director

Help Your Claim Limited

Sales Manager

Yell

Telesales Manager (Digital Marketing Specialist)

Digital Marketing Consultant

If you had a pound for every time a customer hung up feeling a bit 'meh' about their experience with your brand, would you be sunbathing in the Maldives right now? 

If the answer is yes and you have a drawer full of 'apology chocolates' waiting to be sent out, let me introduce you to QContact. 

A bit about us: 

At QContact, we're not just another tool in your tech stack. 

We've designed and built an omni-channel platform, enhanced by a state-of-the-art CRM (CCaaS) - It’s a comprehensive solution, giving you everything you need for customer communication within a single, streamlined view.

Think of QContact as the ultimate upgrade, turning your contact centre comms from 'occasionally glitchy' to 'flawlessly streamlined'. 

Our mission? Eliminate silos, halt customer hold-ups, and ensure a seamless flow of information.

Designed to revolutionise your customer touchpoints, so, those once irked callers are turned into your brand's most vocal advocates, ready to tell the world how great you are! 

Now a bit about me: 

I'm a proud Mancunian, living on one of my favourite islands... Ibiza! 🇬🇧 ✈️ 🇪🇸 

For the last 25 years, I’ve mostly worked in sales, from door to door, to telesales and then into management where I’ve been proud to turn underperforming teams into top performing teams. I've worked in telecoms, marketing, financial services and more recently tech (SaaS). 

Over the years, I’ve also done stints in customer service where I’ve gone around the business looking at how different back-office functions can perform better, through a mixture of recruitment, staff training, new business processes or even new technology. I've created new roles and new teams that have gone on to make huge differences within the businesses. 

As you can see, from creating winning sales teams to fixing broken processes, my journey's been as varied as a British summer - which is why I packed my bags & jetted off! 💼 ✈️ ☀️ 

When I’m not working, you can find me in the following places... 

🏖 On the beach. 
💃 On the dance floor.
📚 With my head in a good book. 
🐶 Mooching around Ibiza with my dog. 
🧠 Learning new skills (more recently marketing). 

So, if your brands voice is getting lost in the noise, let us show you how you can amplify it 🎶 

DM me for more information or to set up a demo ✨

You can also scope us out here: www.qcontact.com

Michele Fleming-Anwar

Nick Raeburn

Beneath social skies, where destinies entwine ❤️ Love 🧙‍♂️ Magic & Bravery merge ⚔️ A tale divine 📖 With a guide as their compass 🧭 Wise, true and bold🦉 A social hero arises 🦅 Their tale soon to be told 🔥

Have you ever wondered if you're the hero your younger self needed?

I am now...

But it wasn’t always this way. 

See I didn't have what you would call a conventional childhood…

I was sexually abused from the age of 5 till about 10, by a close family member. Yep I know.

Probably not what you were expecting to read on someones Linkedin Bio.

This destroys your trust in people and relationships, and my abuser would often try to commit suicide. Whilst I was left in the house with them.

So I escaped into stories, to try and understand what had happened to me.

Trauma strips you of your voice and it snatches away childhood. 
I want to teach adults how to play and be creative again (like they were once) empowering them through that to find their digital voice.

As that’s what was missing in so much of my childhood. 

Becoming who they are destined to be on social!

Stories let you escape to a place of safety. 
And when you're confronted with that as a kid, that’s exactly what you do. 

You dive into your imagination… 
Helping others to recognise the stories locked away in themselves is as natural to me as breathing. 
It’s my gift and it makes me unique.
Don’t worry this particular story does have a happy ending.

I would have never have met my incredible wife and had two amazing children if it wasn’t for what happened to me as a boy. So for that I’m thankful.

And with time I have forgiven that little boy and myself, and it’s shaped me, my business and my life.

Inside each and every one of us is a story waiting to be told, one that defines who you are.

It’s your digital voice waiting to become it, it’s that tiny sound inside you that you wish you could silence. It’s your story waiting to get out, it’s this that makes you unique and one of a kind.

I have already traveled this path.

Changing the stories we tell about ourselves allows us to change the world around us for good. 
If I can tell my story, you can too.

It’s this story which will allow you to cross the barrier to a new you. 
One that can create more revenue in your business by being your whole nerdy self. 
Through the power of play.

Just a guy, changing the world, 1 person, 1 team and 1 company at a time. 
Through social storytelling and the power of play.

As a kid I was also -

Hit by a swing, run over by a car  and electrocuted. 
Which explains a lot! 😂

Everyone can be a HERO, yes even you!

You’re one story away from changing the world

🤝 DM Me 

A Digital Renaissance Man
& your creative spirit animal 🦊

🔥 Join the waitlist
https://thehallofheroescountdown.carrd.co

Keynote Speaker

I'm available to travel globally for speaking opportunities on social selling, creativity, storytelling, video & how it impacts your people and customers. If you're interested in me speaking at your conference or event please drop me a DM. 

I'll create something tailored to your audience and objectives, whist bringing as much of my authentic energy as possible to your event. 

taplio

The Battle

Michele Fleming-Anwar

Nick Raeburn

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?