CyberNow Labs

♦ Conducting log analysis on Splunk Enterprise Security and IBM QRadar SIEM solutions and providing recommendations to the technical teams via the Jira ticketing system.
♦ Monitoring and analyzing SIEM alerts through Splunk Enterprise Security and IBM QRadar and identifying security anomalies for investigation and remediation.
♦ Analyzing malicious incidents using SentinelOne and CrowdStrike EDR solutions, identifying indicators of compromise, and preparing incident reports on the impact and scope of these activities using IBM QRadar SOAR. 
♦ Conducting analysis activities to determine the legitimacy of files, domains, and emails using OSINT resources such as VirusTotal, AnyRun, CyberChef, HybridAnalysis, and MX Toolbox.
♦ Analyzing phishing incidents using Proofpoint Email Security and Protection and documenting incidents using IBM QRadar SOAR. 
♦ Familiarity with various tools such as Tenable Nessus, Revelstoke SOAR, and analyzing PCAP files using Wireshark.
♦ Familiarity with the fundamentals of network and information security, network technology and tools, identity and access management, risk management, and SANS Incident Response. 
♦ SOC Shift Team Lead providing leadership, training, motivation, and guidance to other analysts.

Security Operations Center Analyst

Avertium

♦	Monitoring, triaging, and analyzing alerts in several SIEMs including LogRhythm, AlienVault Central and Appliance, Microsoft Azure Sentinel, FortiSIEM, and Splunk Enterprise Security, and identifying security issues for investigation, troubleshooting, and remediation. 
♦	Ensure all tickets are handled and resolved and in compliance with SLAs (Service Level Agreements).
♦	Conducting log analysis on these alerts and providing recommendations to the technical teams via the ConnectWise ticketing system. Writing documentation and logging activities in a Shift Daily OneNote file.
♦	Monitored the health of multiple SIEMs, EDRs, and other systems. Escalate to Shift Leads and Engineers as needed.
♦	Interface with clients as needed via emails and telephone calls.

Cyber Security Analyst

Michael Liebert Training Company

♦	CyberNow Labs – Learning how to use the tools of the trade in an immersive, hands-on Security Operations Center utilizing both classroom sessions and shifts in the SOC.
♦	Professional Institute of Technology – CompTIA Security+ classes.
♦	CompTIA CertMaster Learn, Labs, and Practice – Self-study on all three of these platforms for all four of my CompTIA certifications.
♦	Mike Meyers Total Seminars – Self-study courses for the CompTIA A+, Network+, and Security+ exams.
♦	Professor Messer Videos - Self-study courses for the CompTIA A+, Network+, and Security+ exams.
♦	Building a Home Lab – Designed more as a Blue Team lab to use for LetsDefend, OSINT research, practicing Linux and Wireshark, and assessing my home network vulnerabilities.
♦	Online Training Platforms – Self-study via the LetsDefend, RangeForce, and TryHackMe gamified training platforms and studying as an (ISC)² candidate.
♦	Linux – Self-study of several Linux fundamentals course online through Udemy.
♦	Wireshark - – Self-study of several Wireshark fundamentals course online through Udemy.

Student - Cybersecurity

Wynn Las Vegas

♦ 	Provided exceptional customer service working at the only Forbes 5-Star rated casino resort in the world.
♦ 	 Protected company physical assets as well as sensitive information.
♦ 	 Protected customer confidential information.
♦ 	 Trained team members on cheating detection and prevention methods.

Casino Supervisor

Empress Casino Hammond Corporation

♦	Worked in an environment equivalent to that of a cybersecurity Security Operations Center.
♦	Began as a Surveillance Agent and was promoted to Surveillance Supervisor and Surveillance Manager. 
♦	Most important job duty also equivalent to that of a SOC: protecting all company assets. 
♦	Trained and motivated a small, dedicated team to develop the skills required to protect company assets.
♦	Conducted company-wide training/mentoring on new customer service initiative.

Casino Surveillance Manager

I am an accomplished guest service professional from the casino gaming industry that has transitioned to a career in cybersecurity. I am an intuitive learner that can pick things up quickly and make valuable contributions to your team immediately. I have extensive experience in team leadership and safeguarding a company's sensitive data and assets.

I know the cybersecurity fundamentals your company requires of its analysts as demonstrated by earning the CompTIA IT Fundamentals+, A+, Network+, and Security+ certifications. I have hands-on experience with the tools and technologies used in Security Operations Centers to monitor alerts, evaluate network, application, and endpoint security, perform in-depth analyses using OSINT resources, and document incidents using incident reporting systems.

My real strengths are that I am highly organized, detail-oriented, and passionate about cybersecurity. What I am looking for is an opportunity to use my guest service experience, my ability to learn quickly, and my passion for cybersecurity at a company like yours to help you meet any challenges that arise now and in the future. 

I like reading good books from a variety of genres, though I love science fiction the best. I use crossword puzzles as a great method for both relaxing and keeping my mind sharp. Living in Las Vegas allows me to indulge in a little casual poker playing every now and then as well as attend shows by world-class entertainers. Taking a nice, long walk in the morning or evening is something I do to either start or end the day well.

Please feel free to reach me at michael.liebert13@gmail.com.

Michael Liebert, CIOS CSIS

Independiente / Freelance

• Brindo servicios de soporte técnico especializados en computadoras y redes de manera independiente. Mi objetivo es asegurar el funcionamiento óptimo de sistemas tecnológicos mediante soluciones personalizadas y eficientes.
• Diagnóstico y resolución de problemas de hardware y software, con alta tasa de éxito en la primera intervención. 
•  Instalación y mantenimiento de redes, mejorando la conectividad y el rendimiento.
• Evaluación de necesidades tecnológicas y recomendación de equipos para optimizar rendimiento y costos.
• Realización de mantenimiento regular y resolución de problemas técnicos para minimizar tiempos de inactividad.
• Asistencia técnica personalizada, capacitación en nuevas tecnologías y resolución de problemas en el lugar.
• Instalación, configuración y mantenimiento de impresoras y periféricos, garantizando su óptimo funcionamiento.

Técnico Independiente en Soporte Informático y Redes                                       

Grupo Financiero Desyfin

SAP, Manejo de cartera, cobros, negociaciones, cajas, atención en plataforma de servicios.

Gestora de cobros

Banco Promerica Costa Rica

Outsourcing de Banprocesos, cobro de mora baja y judicial, llegando a la cancelación o a una conciliación sobre el producto que mantiene en mora en cliente, asesoría al cliente referente a los productos del Banco y tramites bancarios.

Ejecutiva de Cobros Outsourcing

Cobros y Mas

gestión de cobro judicial, servicio al cliente, trabajo bajo presión, cumplimiento de metas, localización, envio de oficios de embargo, negociación, manejo de papelería.

Asesora Legal

Gestionadora de Créditos

Realizar llamadas a deudores en búsqueda de la cancelación de la cuenta, servicio al cliente, generar reportes, y respaldos de la información, mantener total confidencialidad, recibir al cliente de forma presencial, para informarle de su cuenta y proceso que lleva la misma legalmente.

Ejecutiva de Cobros

Walmart

Manejo de personal, seguridad, y auditoria o supervisión de los procesos que se realizan en la tienda cuidando el ambiente, la integridad fisica de los asociados y clientes externos de Walmart, los activos de la empresa, entre otros.

Protección de Activos

Mis funciones son manejo de valores, rotulación, ajustes de inventario, pedidos, entre otras funciones

Cajera Auxiliar de Tienda

Mí salida de la empresa fue por motivos de Estudio. Tel: 2268-5604
Donde obtuve varios conocimientos acerca de Sistema Smart: pedidos, inventarios, rotulación, manejo de valores y personal, así mismo como algunos procesos administrativos como recepción de proveedores, ajustes de inventario, entre otros

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Michael Liebert, CIOS CSIS

Ivannia Hernández

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