Decibel Cannabis Company

Key Account Manager - Western Canada

Territory Sales Manager - Alberta

Humble & Fume Inc.

Rothmans, Benson & Hedges Inc.

Business Development Representative

ProCredit Auto Finance

Sales & Finance Director

Pearl Entertainment Ltd.

General Sales Manager

Artha Wealth Management

Business Development Consultant

Rogers Communications

Assistant Retail Manager

Sales Representative

Direct Sales Force

Field Sales Agent

I’m a dynamic and driven sales professional who thrives on exceeding expectations and achieving results. With over 12 years of sales experience, including successful leadership of sales teams and navigating highly regulated CPG sales, I work hard daily to solidify myself as a relationship and revenue building powerhouse. 

Known for my unwavering self-motivation and dedication, I consistently deliver on key performance indicators, revenue growth and unlocking new business opportunities. My track record of regional and national sales accomplishments further solidifies my expertise and ability to drive impactful growth in the CPG industry.

Moe Sobh

Paladin Security Group Ltd

• Conduct foot patrols and provided client and contractor escorts at a Government building.
• Implement security protocols to ensure the safety and security of client's people, property & information.
• Collaborate with team members to respond effectively to security incidents and emergencies.
• Create reports and service requests to ensure all security incidents are tracked and responded to quickly.
• Create Procedure Manual, outlining all Security Guard duties in a step-by-step manner using my own initiative.
• Provide access control services by verifying that all employees, contractors & visitors are duly authorized to attend customer site with proper access privileges in place.

Security Guard

Lion Guard Security

•	Provided concierge security services to greet owners and guests to provide directions & answer questions with expert communications. 
•	Provided access security, protecting the people and property by closely monitoring entryways and lobbies, preventing unauthorized access.
•	Monitored CCTV cameras, guarding property by proactive detection and prevention of potential security issues before they escalate.
•	Built strong owner/vendor relationships, fostering trust and confidence in the ability to provide exceptional security services.
•	Managed receipt of parcels to keep secure prior to owner pick-up.
•	Guarded construction sites to prevent potential collisions between workers and vehicles, protecting workers and keeping site visitors safe from potential injuries due to heavy machinery failures.

Deremiens Security Services

Provided personal protection services for clients, remaining alert to potential threats when in public
settings, resulting in 100% of clients being kept injury-free.

Managed personal space between disabled clients and others, preventing potential bodily harm.

Served as personal attendant to disabled clients, resulting in 98.99% incident-free safety rating.

Collaborated with security personnel and local authorities when unavoidable incidents occur in public settings.

Maintained detailed daily security reports and incident reports as required.

Protection Officer

Consulting Firm

Performed dual roles to deliver multi-year, end-to-end IT digital transformation program on time and under budget. Planned and established program governance structure.

METRICS / KEY PERFORMANCE INDICATORS (KPIs):  Assessed program milestones and defined/applied 14 KPIs to track progress.

CONTINUOUS IMPROVEMENT:  Accelerated delivery of services increasing customer satisfaction 85%. Evaluated 97 processes to automate manual tasks transforming operations and improving efficiency by 186%.

Senior Project Manager

Deremiens IT Consulting Inc.

Took charge of client programs and projects. Direct mixed client and 3rd-party teams to support multiple concurrent projects. Since 2010, set strategic direction for planning and delivery for client portfolios. Delivered 50+ IT programs/projects since 2010. Clients include(d) HP, CIBC, TD Bank, Hitachi Data Systems, TD Insurance, and others.

PROGRAM & PROJECT SUPPORT AREAS:  Info Technology (IT) Infrastructure Optimization | Regulatory Projects | Database Migrations & Platform Upgrades | Info & Network Security | Enterprise Storage Area Network Platform | Application Integration | Data Center Moves & Consolidations | Financial Account Conversion & Product Launch | Anti-Money Laundering Application Code Re-write

PROJECT STRATEGY, SCOPE & RISK:  Collaborated with clients to develop project vision and strategies, refine scopes, timelines, and schedules, and facilitate kickoff meetings. Initiated discussions about challenges, opportunities, and project risk mitigation.

CUSTOMER STATEMENTS OF WORK (SOWs):  Partnered with client stakeholders to define business requirements and technical specifications and develop SOW suggestions and first versions for customers to provide to IT vendors.

PROJECT DELIVERY:  Prepared and communicated weekly status reports to customer(s). Managed and updated project schedules. Identifying risks, issues and tasks falling behind, providing guidance/direction to team members and removed obstacles to ensure forward momentum.

PROJECT “SAVES”:  Established reputation with client decision-makers for taking charge of failing or underperforming mission-critical projects and revamped scopes, teams, and processes to return projects to original timelines and regain client confidence.

Founder / Principal Consultant / Certified Senior IT Program Manager

TD Insurance

Managed up to 23 client staff to deliver 10 infrastructure currency projects across multiple data centers. Controlled consolidated budgets. Delivered 100% currency compliance.

ORACLE UPGRADES:  Oversaw upgrades for Oracle databases and infrastructure supporting 40+ mission-critical applications.

Hitachi Vantara

Directed up to 15 project reports in 10 projects for Hitachi clients. Led virtual storage hardware installations, EMC replication services, and data migrations for 3,000 hosts in multiple data centers. Administered budget of $1M+.

Senior Project Manager, IT Modernization Program

Turned around underperforming $4M strategic network security project portfolio. In 2 ½ years, directed 17 multi-year projects returning 3-month late program to original timeline. 

Oversaw remediation of 30+ internal audit findings across 2 different years.

NETWORK SECURITY INFRASTRUCTURE PROGRAM MANAGEMENT:

Envision Logging & Correlation solution implemenation to monitor 200 network devices,
Vendor assessments for Intrustion Protection/Detection Systems (IPS?IDS),
Port Authentication solution assessment, 
Palo Alto firewall upgrades, and 
F5 load balancer program.

Program Manager

Hewlett Packard Enterprise

Managed 13 infrastructure and application projects with Canadian Imperial Bank of Commerce (CIBC) to launch new regulatory-compliant credit card products and improve server performance. 

CREDIT CARD CONVERSION:  Gathered requirements to launch 4 new Citibank credit cards and convert 900K credit card customer accounts to TSYS CIBC internal systems.

ORACLE DATABASE UPGRADE:  Led team to upgrade application databases on 7 servers to Oracle 11g.

ANTI-MONEY LAUNDERING (AML):  Formed 17-member team to re-write AML application meeting new government regulations. Oversaw application integration and code drops.

Executed global delivery transition projects/programs for major service providers, corporate accounts, and clients across multiple sectors and industries. 

Projects included transitioning multiple network services from IBM U.S. or Canada to IBM offshore locations. 

Led requirements gathering/analysis, documentation, project planning, and resource allocation to execution and status closure.

Collaborated with management and global delivery PMO to implement global delivery model for future transitions. 

Developed/maintained relationships with vendors including AT&T, Bell, and TELUS

OFFSHORING NETWORK SERVICES for Large Canadian Telecommunications Company:  Directed 8 project managers and 100 team members in 4 countries to move network support services offshore, saving $13M over 5 years. Hired, onboarded, and trained about 77 new staff in IBM India. Facilitated knowledge transfer and job shadowing.

Overall Transition / Global Delivery Program Manager

One of two PMs assigned to LARGEST NETWORK SERVICES PROJECT FOR IBM CANADA IN 2004/2005

SNA Withdrawal & CMC Discontinuance Projects

Led implementation of new 3rd-party network solution (eVPN) for 62 IBM customers, saving $3M.

Project came in on time and under budget by 10%.

ADDITIONAL COST SAVINGS/AVOIDANCE OF $4M by shutting down legacy CMC network infrastructure

Advisory Project Manager

TD Managed Network Services (MNS) Transition Project

Acted in dual role of Project Control Officer (PCO) for Network Services & Project Manager for Secure Network Infrastructure (SNI) Implementation

Managed project finances of $1.2M+ for Network Services Transition Manager, saving $500K in labour expenses as mandated by Network Services Business Unit Executive.

Associate Project Manager

Consultant Strategy &amp; Technology | Technology Project Manager | Customer Success Leader | Customer Transitions & Transformations

*** 416.357.6266 or at or deremiensg@gmail.com *** 


Technology Consulting Strategy Leader with history of delivering customer programs and projects within timelines and under budget. My greatest skill is establishing trusted relationships with business and technology client stakeholders. I articulate project vision and partner with client decision-makers to develop requirements, scopes, schedules, and strategies. Colleagues know me for motivating teams to accelerate delivery of technology initiatives.


Successes at TD BANK, HP, HITACHI DATA SYSTEMS, and IBM include:

✦ CUSTOMER ENGAGEMENT:  Develop rapport and meet with C-suite executives, VPs, Directors, vendor tech staff and App Developers, network architects, solution architects, and others across functions, including Retail, Commercial, Credit Card and other areas. Manage customer expectations and formal reporting and communications.

✦ IT MODERNIZATION PROGRAM (Client:  Hitachi):  Directed up to 15 project reports in 10 projects for Hitachi clients. Led virtual storage hardware installations, EMC replication services, and data migrations for 3,000 hosts in multiple data centers. Administered budget of $1M+.

✦ PMO CREATION (Client:  Confidential):  Created new PMO from scratch, hired and directed 8 project managers & business analysts to execute multiple projects in the Digital Transformation Program (DTP).

✦ STRATEGIC INTEGRATED 20-PROJECT PLAN (Client:  Confidential):  Built 5-year, end-to-end IT digital transformation program on time and under budget. Created 5-year digital transformation strategic roadmap integrating 20 projects with covering customer experience, operational processes, and business model.

✦ INFRASTRUCTURE UPDATE PROGRAM (Client:  TD Insurance):  Managed up to 23 client staff to deliver 10 infrastructure currency projects across multiple data centers. Led multiple projects including Windows 2003 to Windows 2012 migration on 6 new virtual infrastructures and security certificate upgrades for 100 applications.

✦ INFRASTRUCTURE FOR NEW CREDIT CARD LAUNCHES (Client:  HP Canada):  Gathered requirements to launch 4 new Citibank credit cards and convert 900K credit card customer accounts to TSYS CIBC internal systems.

✦ LARGEST SERVICE TRANSITION (at IBM):  Managed largest global delivery transition for IBM Server Systems Operations Canada in 2010. Directed 5 project managers and oversaw hiring of 44 team members in India.

✦ PMO CLIENT MODEL LAUNCH (at IBM):  Established Project Management Office (PMO) as model for project managers to use in project delivery.

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