Business Owner

Growing Businesses With The Power Of AI And Automations 🤖 | Entrepreneur & Growth Enthusiast | Founder of Keeli Systems | Growing Businesses Exponentially

👋 Hi there! I'm Mohammad Alwakeeli, an 18-year-old entrepreneur with a passion for growing businesses through the power of AI and smart automations. Let me share more about what I bring to the table:

💰 Founded a total of 2 businesses since the age of 14, driven by my entrepreneurial spirit and desire to make a difference.
- Starting at such a young age has given me a unique perspective and the ability to identify innovative opportunities in the market.
- Through these ventures, I've gained hands-on experience and learned invaluable lessons about scaling businesses.

🤖 Keeli Systems: As a firm believer in the transformative power of AI and smart automations, my primary focus is on developing a revolutionary software solution that simplifies lead generation and sales for businesses.
- I'm dedicated to creating a game-changing platform that harnesses AI and automations to streamline the process of acquiring and converting leads into sales effortlessly.
- This software aims to empower businesses, providing them with the tools they need to maximize growth potential and achieve remarkable results.

📖 Additionally, I'm excited to share that I have plans to author a book within the business growth niche, specifically focusing on leveraging AI and smart automations.
- This book will consolidate my knowledge, insights, and practical strategies to help entrepreneurs achieve rapid and sustainable growth through the power of AI.
- By sharing my experiences and expertise, I aspire to inspire and guide aspiring business owners on their growth journey, while emphasizing the potential of AI and smart automations.

💎 By following me, you can expect:
- 🚀 Actionable tips and strategies to fuel the growth of your business, leveraging the power of AI and smart automations in any industry you're in.
- 🔥 Straightforward and no-nonsense advice based on real-world experience, cutting through the noise and delivering tangible results.
- 💼 Exclusive updates on the development of my revolutionary software, offering you a front-row seat to its exciting AI-driven features and functionalities.

Join me on this journey of business growth and innovation, where AI and smart automations are at the forefront of unlocking your business's full potential!

Wishing you continued success and prosperity,
Mohammad Alwakeeli

Mohammad Alwakeeli

CXHive.ai

Managing Partner/CEO

TechBridge Global

Strategically applied a deep understanding of AI and human-centered design principles to elevate customer and user experience, driving growth and profitability for forward-thinking businesses. As an expert in design thinking and 'end-in-mind' frameworks, I partnered with Sensyo to pinpoint pivotal business investments:
- Conducted comprehensive evaluations on the usability and market potential of life science and biopharma companies, serving as a customer and user experience authority for Sensyo, a pioneering private equity firm.
- Employed a human-centric approach, blending design thinking with lean methodologies, to consistently unearth areas for enhancement, optimizing product and service ROI, and bolstering profitability.
- Excelled in leveraging AI-driven analytics and user experience insights to guide astute investment decisions, augment profitability, spur business expansion, and maximize customer satisfaction.

Co-Founder/Head/VP of Product Experience and Design

Description: I leveraged extensive expertise in customer and user experience analysis to assist businesses in driving growth and profitability. I functioned as an expert in design thinking, beginning with the end in mind frameworks, working with Sensyo to determine the most worthwhile business investments. 

Highlights:
-Evaluated the usability and viability of life science and biopharma businesses as a customer and user experience expert for Sensyo, a private equity firm.
-Consistently identified areas for improvement and helped increase profitability using a combination of design thinking and lean approaches to analyze the ROI of products and services.
-Skilled in analyzing customer and user experience to inform investment decisions, increase profitability, and drive business growth and maximizing customer satisfaction.

Customer/User Experience Advisor (Part-time Advisory Role)

Matrix Medical Network

Description: I was appointed to spearhead the establishment of the CX and UX functions and experience strategy. I engaged and worked closely with key stakeholders and leadership to cultivate a comprehensive practice and application of customer-centricity as a key driver of business success in only eight months. 

Highlights:
-Developed a customer-centric strategy using Journeys, Voice of the Customer (VoC), Six Sigma integration, and impact-based metrics.
-Demonstrated strategic leadership in delivering outstanding customer experience, improving satisfaction scores, and streamlining operational processes to enhance overall business performance. 
-Advocated for systemic cultural change and customer-centric processes through storytelling and data visualization, utilizing both qualitative and quantitative data. Improving clinician retention by 37% and patient consents by 18%.

Sr. Director of Experience Strategy (CX/UX/VoC)

Nu Skin

Description: I was recruited by a former Amazon executive. I transformed the entire UX team, processes, and SCRUM integration, delivering end-to-end experience design and product development solutions by leveraging research, synthesis, UI, and prototyping to improve all customer touchpoints and digital experiences.

Highlights:
-Introduced a lean customer-first UX process utilizing Lean UX, Design Thinking, VoC, UX best practices, and maturing design systems.
-Partnered with senior leadership and key stakeholders to define project goals and key measures of success, distilling research findings into insights to drive decisions and provide new business opportunities and innovative solutions, increasing customer adoption rates near 40%.
-Managed timelines with internal and external resources to meet delivery schedules, improve UX maturity, and direct product design teams from problem definition to release.

Global Director of User Experience

MasterControl

Description: I was recruited and led a company-wide transformation initiative, introducing the organization’s first UX design strategy and program. I was challenged with simplifying 200 versions of the product housed on different servers for the customers. 

Highlights:
-Migrated away from waterfall methodology and three-year legacy product development timelines, introducing cloud (SaaS) solutions to ensure sustainability.
-Initiated a conversation around humanizing the product and integrated organizational values into the experience, improving product UI and user flows, resulting in a 67% growth YOY following adoption.
-Received CPO recognition "Rob, it is all because of the product you designed."

Senior Director of CX/UX/UI

The Church of Jesus Christ of Latter-day Saints

ICS, Director of User Experience, LDS Church, Family & Church History, Creative Director / UX 

Interaction Design Manager

Melaleuca

Product Design and Development Manager

Stellar Communications Inc

Co-Founder/VP of Product Development

Results-Driven Executive Leader and Human-Centered Design Strategist skilled in driving Business Transformation. Delighting customers through innovative and customer-centric approaches.

➥ My professional journey is marked by an unwavering commitment to effecting positive change, driven by the transformative power of AI and human-centered thinking. As I progress through roles of increasing responsibility, I bring to the table high energy and passion and a suite of AI-driven analytical capabilities, team leadership, and management skills. These skills, coupled with my proven track record, underscored by AI, of mobilizing stakeholders and securing their commitment, are fueled by a relentless focus on each initiative's economic and financial benefits. My unique talent, further enhanced by AI, lies in my ability to keenly discern and address client pain points, harmonizing them seamlessly with organizational goals and objectives, resulting in holistic and transformative AI-powered solutions.

➥ In my current role as Head of Experience Strategy and Innovation, I've harnessed the capabilities of AI to spearhead the establishment of CX and UX functions and strategy. AI has allowed me to orchestrate a strategic shift towards a customer-centric approach, partnering closely with key stakeholders and leadership to foster a deep understanding of the profound impact of customer-centricity on business success. This transformative journey, accomplished in just eight months and infused with AI-driven insights, reflects my dedication to AI-powered human-centered thinking and its potential to revolutionize business practices.

I am always eager to expand my network and forge new connections. To connect with me and explore the limitless possibilities of AI-infused innovation, please message me here or email me at Robbie.thomas@gmail.com.

taplio

The Battle

Mohammad Alwakeeli

Rob Thomas

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?