Synchrony

o	Operating Leader of a High-Performing Fraud Disputes Group
o	In the Grate Place To Work Survey for 2021, we received a perfect score of 99 percent.
o	In the last two years, we've established an in-house skill enhancement program for specialists 
        that has resulted in growth for 80% of participants.

Assistant Vice President Fraud Investigations

	Lead a team of 140 Customer service representatives & 6 Exempts in Manila, Philippines 
	Facilitated change by working globally to ensure parity with domestic site opportunities on work from home options.
	Delivered accuracy and productivity net gains to the business through reduction of manual errors and reporting consistency.  
	Automated Seat Utilization spread sheet, providing insights at a glance to make decisions impacting 3000 employees.
	Built worklists management strategy for CSKIP Collections team which provides equal opportunity
for employees to work on high yield queues resulting in improved VOC.

Business Leadership Program

	Piloted Overnight Fraud Mitigation team in India.
	Lead OFAC PSCC & Legal Analytics process transitions for Compliance organization.
	Implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members; monitoring performance & providing feedback on areas of improvement.
	Lead automation of Masterfile Circulation to different databases project which eliminated one layer of manual intervention in Masterfile parsing activity, reducing the possibility of manual errors.
	Delivered on SLA’s by building strong second level Process Controls.
	Represented Watchlist Screening Organization in OCC AML exams, Internal Audits and SOX testing. 
	Migrated supplier screening process from Aravo (GECC) to Buytopay (Synchrony Financial).

Front Line Manager Fraud Mitigation; Legal Analytics & Watchlist Screening

Ge Capital International Services Limited.

	Developed wing to wing expertise in Fraud Detection, Lost & Stolen, Fraud Investigations and Support functions.
	Introduced process huddles and calibration session in OFAC Team to reduce errors.
	Bridged Fraud Support and Case Prep processes for timely resolution in high regulatory environment.

Fraud Quality Coach (Management Trainee)

	Formulated & initiated process improvements including mitigating errors through analysis resulting in increase of Fraud Detection Accuracy Rate of the team from 70.11% to 83.63% in 2009-10.
	Ensured compliance for all processes and policies.
	Streamlined the process of preventing Fraud on Business accounts.

Fraud Process Expert

	Designed and delivered classroom and web-based training for new hires and experienced Fraud analysts.
	Provided Web Ex training to global new Managers. 
	Developed the Training Manual used by Fraud Trainers.
	Introduced videos in the training for effective learning.

Fraud Process Trainer

	Performed fraud prevention activities on credit card accounts.
	Implemented fraud control activities involving Account Take Over, Identity Theft, Check Fraud and Internet Fraud.
	Awarded Cutting Edge for providing client specific details cross sites by reaching to peers in customer service.
	Recognized by stake holders and law enforcement for providing real-time feedback on existing fraud rings and work done towards creating Risk Center of Excellence. 
	Identified and removed Queues with Low False Positive Rate

Fraud Analyst

Customer Service Representative

National Institute of Information Technology

Lead Sales and Marketing team at NIIT Mehdipatnam

Sales and Marketing Management Trainee

✔ As an Assistant Vice President of Fraud Investigations at Synchrony, I have honed my skills in building high-performing teams, coaching and mentoring individuals, and managing complex investigations. With over 21 years of experience in the field, I bring a wealth of knowledge and expertise to the table.
✔ As a leader, I am passionate about empowering my team members to reach their full potential and achieve their goals. I firmly believe that investing in people is the key to building a successful and sustainable organization.
✔ Not only have I excelled in my professional career, but I am also an upcoming author and keynote speaker. Through my writing and speaking engagements, I strive to share my insights and experiences with others in the industry and beyond.

If you are interested in learning more about my expertise in fraud investigations, team building, coaching, and mentoring, I invite you to connect with me. Whether you are looking to collaborate on a project, seeking advice, or exploring potential career opportunities, I am always open to new connections and conversations. Let's connect and explore how we can work together to achieve our goals.

Arif Sabeel Mohammed

Atlantis IT Group

•	Responsible for end-to-end project management for client migration journey post-acquisition, employing Java/J2EE expertise to streamline processes and reduce delivery time.
•	Fostered agility in managing changes to accommodate the dynamic nature of migration projects, applying cloud migration methodologies and native design patterns. Ensured security and compliance through cloud best practices, conducting thorough testing with Junit, SOAP UI to safeguard the migration journey.
•	Proactively identified and mitigated risks associated with migration, leveraging cloud environments like Amazon EC2 and Kubernetes to ensure scalability and resilience.
•	Developed comprehensive project plans using frameworks like Spring and Struts, implementing Agile methodologies tailored for the migration journey.
•	Optimized resource allocation for seamless integration of HTML, CSS, Servlets, and JMS, ensuring a smooth transition for acquired systems.
•	Executed effective budget management with an earned value management system, negotiating contracts, and implementing contingency plans for financial resilience.
•	Collaborated closely with stakeholders, utilizing Jira for monitoring, and implementing DevOps practices to streamline the migration process.
•	Maintained high project standards through version control tools like SVN, GitHub, and Microsoft Project for comprehensive planning.

Application Developer

Deloitte

•	Conducted thorough project planning sessions to define scope, objectives, and deliverables.
•	Developed detailed project plans, incorporating tasks, milestones, timelines, and resource requirements.
•	Applied project management methodologies such as Waterfall or Agile based on project complexity.
•	Engaged stakeholders, including clients and team members, for collaborative planning sessions.
•	Implemented risk management strategies, identifying obstacles, and developing contingency plans.
•	Utilized project management software tools for Gantt charts, task lists, and project schedules.
•	Analyzed existing project management processes, identifying areas for improvement.
•	Developed and documented standardized project management policies and procedures.
•	Emphasized operational efficiency through Agile methodologies and continuous improvement.
•	Instituted regular training programs for consistent adherence to policies across projects.
•	Established key performance indicators (KPIs) to measure policy and procedure effectiveness.
•	Managed and optimized financial resources, ensuring fiscal responsibility and efficiency for the project.
•	Orchestrated the recruitment and supervision of a diverse team of software professionals with varied skillsets, meticulously aligning their expertise with client needs for project success.
•	Oversaw their professional development and training, initiating mentorship initiatives and establishing career development paths.

Manager

•	Facilitated client workshops to gather comprehensive system requirements.
•	Utilized visualization tools and prototypes for tangible system functionality representation.
•	Conducted feasibility studies and cost-benefit analyses to align client expectations with project constraints.
•	Maintained open communication channels with clients, managing ongoing collaboration.
•	Utilized project management tools for tracking and communicating project timelines, milestones, and costs.
•	Formed project teams based on a mix of skills, experience, and expertise as per the client requirements.
•	Provided clear leadership, fostering a collaborative and innovative work culture.
•	Implemented agile methodologies for iterative development and quick response to changing needs.
•	Conducted regular team retrospectives for project performance reflection and improvement.
•	Fostered an environment encouraging continuous learning and skill development.
•	Monitored and directed financial resources to align with project goals, exercising prudent control over the budget.
•	Directed the formation and supervision of a versatile team of software professionals, tailoring their skillsets to precisely meet client requirements and project objectives.
•	Oversaw their professional development and training, implementing mentorship programs and encouraging participation in industry events.

Senior Consultant

•	Developed detailed budget forecasts, considering all project-related costs.
•	Implemented an earned value management system for tracking project performance.
•	Conducted periodic budget reviews, identifying cost-saving opportunities and reallocating resources.
•	Negotiated contracts with vendors and suppliers for cost-effectiveness and high-quality deliverables.
•	Established contingency plans for budget overruns, ensuring financial resilience.
•	Collaborated with human resources for targeted recruitment strategies.
•	Implemented mentorship programs for knowledge transfer and accelerated onboarding.
•	Conducted regular performance reviews, providing constructive feedback for skills enhancement.
•	Facilitated ongoing professional development opportunities, including training programs and certifications.
•	Recognized and rewarded outstanding performance through employee recognition programs, enhancing team morale and engagement.
•	Managed budget allocations, implementing strategies for effective cost control and resource optimization.
•	Managed the recruitment and supervision of a dynamic team of software professionals, ensuring a spectrum of skills aligned with client needs and contributing to project excellence.
•	Oversaw their professional development and training, organizing targeted training sessions and facilitating continuous learning opportunities.

Consultant

•	Worked with team leads to understand the project requirements and aligned technology learning goals towards the same.
•	Have taken several internal /external trainings on current project technologies to improve the technical skills.
•	Understand functional requirements and created technical design documents.
•	Contributed to the project development and raised red flags in case of any issues or concerns.
•	Reported the status of the work to the leads and pro-actively asked for more tasks.
•	Took ownership of tasks and completed it on time.
•	Improved on technical skills and aligned my career goals towards the same.
•	Contributed to the project by preparing daily, weekly, and monthly status reports about the work done.

Business Technology Analyst

Information Technology (IT) Project Manager with over 10 years of experience in enterprise digital roadmap creation and digital transformation. I specialize in building highly available and cloud-scale software solutions using a blend of hybrid cloud architecture and traditional on-premises infrastructure. My proficiency extends to cloud-native API design, development, and web application design using Java EE technologies.

Throughout my professional journey, I've successfully integrated services utilizing PCF, Kubernetes, and Service-Oriented Architecture (SOA) within the frameworks of both Waterfall and Agile (SCRUM) methodologies. My technical skill set encompasses Core Java, Spring, SOAP UI, RESTful API, and a solid understanding of essential Java concepts, including OOPs, collections, threading, and exception handling. Furthermore, I have adeptness in managing NOSQL databases such as DynamoDB, Cassandra, and MongoDB.

In my prior role as a Manager at Deloitte Consulting India Pvt. Ltd., I led the management, design, and development processes, resulting in improved delivery time and the successful completion of projects within allocated budget and timeline constraints. My responsibilities included efficient resource allocation, risk identification, and stakeholder management, ensuring heightened satisfaction among clients and project sponsors.

Throughout my career, I've championed the implementation of cloud-native applications using cloud computing platforms and containerization tools like Docker and Kubernetes. My approach integrates DevOps practices, microservices architecture, and agile project management methodologies, streamlining the application development and delivery process.

Possessing strong communication skills, I excel in collaborating with cross-functional teams and effectively communicating project progress, issues, and risks to stakeholders. My technical proficiency spans Java/J2EE, Spring, Hibernate, Struts, HTML/CSS, Servlets, JSPs, Oracle, SQL Server, MongoDB, SOAP, RESTful, JUnit, Maven, Jenkins, with experience in IDEs such as Eclipse, NetBeans, and IntelliJ, and version control systems like JIRA, SVN, and GitHub.

As a dedicated IT Project Manager, my commitment lies in driving digital transformation and delivering successful projects by leveraging my technical expertise, project management skills, and strong business acumen. I am currently seeking new opportunities to contribute to transformative initiatives and collaborate with dynamic teams in the field of technology.

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The Battle

Arif Sabeel Mohammed

Salam Saleh Basleeb

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