Shopify Developer & Consultant | SaaS Specialist

Regina Public Library

RFID Tagging Assistant

Intesols - Intelligent Solutions

Analyzing and implementing information systems for clients across broad range of industries and managing technical resources for the projects.

Working with clients to understand business goals and objectives for the proposed systems. Creating SRS documents, gathering information system requirements from clients and translate them into technical systems specifications for the design and dev. teams.

Liaising with offshore clients and project stakeholders to perform thorough systems analysis to identify existing system deficiencies and create system requirement specifications.

Identifying and proposing improvement and optimization opportunities in existing business processes.

Working with dev and QA teams to ensure the developed solutions meet SRS document objectives.

Working with developers to create system deployment plans using CI/CD method.

Integrating and working with APIs, creating and managing database resources, optimizing server infrastructures and monitoring and optimizing systems for speed, efficiency, and responsiveness.

Creating technical documents for teams and clients/end-users.

Senior System Analyst

Al-Ameen Hospital

As a volunteer Community Manager, I have been managing online and offline communities through a verticals of marketing and awareness campaigns among local and international audience.

Community Manager

Mozilla

Web QA Team:

Quality Analyst contributor for Mozilla Firefox for Desktop, Mozilla Firefox for Android and Mozilla Thunderbird looking after  technical functioning and user experience, reporting, verifying and fixing bugs.

Community Support Team:

Community support contributor providing user support to Mozilla users; solving, responding and escalating their technical and functional product issues.

L10N Team:

L10N contributor / language translator for Mozilla docs, help forum articles and technical papers.

Contributor

Mozilla Gujarat

Looking after nurturing the local Mozilla community - Mozilla Gujarat while fostering the Mozilla mission of open and protected web. Working to build an engaging opensource oriented Mozilla community.

Co Organizer

Wizz O Tech

Assiting senior systems analysts and project managers in creating SRS and project scope. Creating DFDs, ETL processes, Data Models, UMLs to create architectural models for the proposed system solutions.

Creating wireframs and work with designers for design mock-ups during SDLC.

Performing manual and automated tests and assist QA team in UAT to deliver fully functioning software systems.

Providing on-site and off-shore technical support and troubleshooting to clients.

Analyst/Web Developer

SaaS Growth Hacker & Shopify Consultant | Product Hunt Advisor

Hi, I'm Moin.

I help solopreneurs and small businesses start their online business on world's most powerful e-commerce platform - Shopify. 

As a Shopify consultant and SaaS growth hacker, I focus on getting your business online and amplifying your revenue using growth hacks favored by some of the world's most successful startups.

I also curate a weekly newsletter titled "Startup Spotlight," where I reveal the secret ingredients behind the triumphs of the most profitable and innovative startups globally.

For Founders and Product Makers:

As one of the "Top 50 Product Hunt" community members, I specialize in assisting founders and makers in launching their products on the platform. If you're gearing up for a launch and need some guidance or support, consider me your trusted product friend throughout your journey!

Moin Shaikh

BudSense

Quality Assurance & Support Manager

Bolen/King Family

Father

iQmetrix

Squashing the tricky bugs to create a great experience for the end users

Technical Support Agent

sMedia

Customer Support Specialist

Worked with both the desktop and mobile teams on the RQ Point of Sale systems.

Quality Assurance Analyst

GasBuddy

Focused on bringing my team of QA Analysts closer together in the way they approached their test plan creation and test case exploring.

Divided work between the team and assisted anywhere more help was required.

Lead QA Analyst

My time as a Quality Assurance Analyst with GasBuddy involved work at nearly every level of the company (including both GasBuddy and OpenStore). My main responsibilities were to ensure a stable release for the mobile versions of GasBuddy (iOS, Android, BlackBerry, and Windows Phone); and the mobile platform of OpenStore (iOS, Android, and BlackBerry), which at the time had nearly 100 clients all with different requirements.

These main responsibilities included defect discovery, tracking, investigation, and resolution confirmation.

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In no particular order, here is a list of other duties I could also be responsible for at any moment (and I know I'll miss mentioning a lot of things):
- Gas Station data validation (Customer and Client provided)
- Client Application building and styling
- Training other QA Analysts (4/4 successful trainees)
- Training other Application stylists (2/2 successful trainees)
- Requirements gathering
- Project Management grooming
- Monitoring release portals (Apple Dev Portal and Google Play)
- Client setup assistance
- Mobile device inventory tracking

Assisting users by email, internal messaging, and over the phone with any questions, changes, or issues relating to the accounts, websites, and mobile apps offered by GasBuddy.

I also monitored gas prices being reported all across North America and would look for patterns to try determine false prices being entered into the system.

Customer Service Representative

Culligan of Canada

Working on the more difficult to solve issues that would come from customers calling in about their Culligan water service. If an issue required more in depth investigation it would come to the team I was a part of for resolution and follow up.

Escalated calls and assistance to other representatives was also provided by me as part of this team.

Resolution Team Representative

I performed daily maintenance and debugging for the entire Canadian customer service portal. During this time I also redesigned the internal support website so it would be easier to use for the customer service representatives.

This work included gathering, presenting, and archiving all kinds of data from product prices to customer information; and also required that I learn legacy back-end system integrations for their continued functionality.

Internal Support Website Developer

Assisting customers over the phone with any questions, changes, or issues relating to their Culligan water systems. This could be anything from coolers, taps, softeners, etc.

AT&T

Working on the more difficult to solve issues that would come from customers calling in about their AT&T cellular service. If an issue required more in depth investigation it would come to the team I was a part of for resolution and follow up.

Commitments Team Representative

Assisting customers over the phone with any questions, changes, or issues relating to their AT&T cellular service.

I grew up in a time when personal computers were still a luxury item for most homes and schools in Canada, but also witnessed the complete shift in computer affordability for the masses in my teenage years. At the age of 15 I got my first computer, and my school got a computer lab geared towards Media Design. Needless to say, it was a life changing moment. From that day forward I had a new way to look at the world; every new piece of software was a window of discovery for me.

Soon after my dive into internet and software culture I wanted to do more. I wanted to help shape the software I loved using, and be an active member in the community's surrounding the software I used daily. Making bug reports and testing new features was an incredibly rewarding experience for me that I took part in as often as I could. I needed to know how everything worked, and how I could break it. By the time I turned 16 I was unknowingly training myself for what would be my future career in Quality Assurance.

I'm passionate about Quality Assurance, which is a rare thing in this world; at least that's what my peers tell me! I'm thrilled to still be doing something I did for fun when I first got a computer.

I have a job that I absolutely love; and when you truly love the work you do, it's not just a job anymore, it's a career.

taplio

The Battle

Moin Shaikh

Brendan Bolen 👾🪴🛹

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