9+ Teams | Where Culture and Performance Unite

9Plus Teams’ mission is clear: Within the next five years, we aim to directly impact and elevate 100,000 teams and organizations across the globe by providing them with targeted awareness strategies and tools for dynamic improvement. We are revolutionizing their approach to collaboration, communication, culture and performance, ensuring every team can achieve and sustain peak performance.

Founder | 9+ Teams

Surply | Team Dynamic Diagnostics

In an age where team dynamics are the cornerstone of corporate success, understanding them in real-time is not a luxury—it's a necessity. Surply is not just another HR tool; it’s a revolution in team performance management. In real-time, we reveal the intricate dynamics within teams, highlighting areas of synergy and potential blockages. But we don’t just identify issues; our platform offers actionable insights, enabling managers to address these challenges effectively, ensuring teams can transition to a state of high performance.  Why is this crucial? Because in today’s fast-paced business environment, waiting for annual reviews or periodic feedback just doesn’t cut it. To truly nurture a thriving culture and drive productivity, you need the power of real-time insights.  With Surply, you empower your managers to not only lead but to understand, adapt, and elevate their teams to unprecedented levels of collaboration and efficiency.  Let’s redefine team management together. Experience Surply.

Founder | Team Dynamics Diagnostics

Aegon Global Business Solutions Center

Budapest continues to be a strategic site supporting Global Business Services for Aegon. In my role I am responsible to centralize the Tech, Finance, Risk and Asset Management Hubs and bring them under one leadership and governance driving a high performing culture across the board.

Director Operations, People & Culture | Board Member | Tech, Finance, Asset Management Hub

Early 2017 we started building the foundation of the 6th Branch office of Aegon Global Technology also referred to as our workplace of the future. Designed on the believe that an inspiring environment and a primary focus on people will drive continuous improvements, growth and passionate talent. This branch office is not seen as just an asset but as a tool for strategic growth. Next to the initial strategic design and market research my responsibilities as managing director of the branch are to execute the strategic direction of continuous growth and value creation, build and maintain a high engagement / high performance culture, implement and manage processes of talent acquisition, performance management as well as transformation consultancy, coaching of staff and management consulting. Our branch office setup and approach got recognised in the 2018 Aegon Global Awards as top 3 finalist in the category "Best Improvement" of the year.

Keyword: Workplace strategy, People & Culture, D&I, Expat

Managing Director | People & Culture | Board Member | Global In-House Tech hub

Aegon Global Technology

Responsible for providing leadership and oversight over the global Business Analysis & Operational Application Support group. This group, consisting of approx 45 people located in the US, NL and UK, is focusing on among others; 1) Global functional and technical support for enterprise (Sox) applications in the area of operational excellence, finance and collaboration & communication. 2) Business Analysis for major global business initiatives. 3) Divisional support for Corporate Center focused on change & control, Enterprise & Solution Architecture, Budget & Cost Control and Support for the Aegon Executive Board. 4) Transformation to a global fast paced agile development & support organisation. (DevOps)

Senior Manager

As part of AGT's Integration Office I focus on supporting Aegon Country and business units in Central & Eastern Europe with the strategic objective to create synergies on global level by connecting employees and businesses assuring that the IT organisation and infrastructure are managed (cost)efficient and effective. We focus on synergy realization, quick wins and strategic agility, anticipating changes in the business/IT area, as well as the opportunities and risks. As integration team we embrace the concurrency of initiatives and rapid global change, and drive successful outcome. Last but not least I continue to lead a global initiative to improve the effectiveness of diversity worldwide which ties into my passion and believe that diversity is an essential part of innovation and global success.

Lead Integration Consultant - CEE Region

As strategic liaison between the US/UK based AEGON Global IT organisation and the business responsible to understand the (global) business, manage the budget meetings, assist in the prioritization of projects, align organization and processes, manage escalations, ensure that projects align with the technology that best provides maximum return on investment, and direct IT strategy in support of the overall business strategy. In this role I am responsible for Aegon The Netherlands, Asset Management (nl), TKP Investments and seven countries in Central & Eastern Europe; Czech Republic, Hungary, Poland, Romania, Slovakia, Turkey and Ukraine. In addition I am leading a global initiative to improve the effectiveness of diversity worldwide.

Strategic Relationship Manager

AEGON Nederland

- Responsible for the applicative & desktop support IT Servicedesks and in charge of the transformation into 1 centralized IT Servicepoint aligned with the new Aegon NL Strategy.
- Strategic planning, research and business case for merging the servicedesk with the Aegon global servicedesk with the objective to reduce costs
- Responsible for merging 10 service management tool instances into one central US hosted BMC Remedy instance.

Manager IT Service Point

Coördinator and projectlead of the IT application servicedesk primary responsible for applications within the divisions; Bank,  Life insurances and call center.

Responsbile for projects concerning OS & Office migration as well as centralizing servicedesks.

Teamlead / Project Manager

De Wekker Bulgarije

De Wekker Bulgaria is investing and advising on investments of Bulgarian real estate to Dutch clients. With 28 supporting offices in The Netherlands we are the biggest dutch owned real estate firm offerings Bulgarian real estate.

Co-owner / Investor Consultant

Orange Vision

With more then 7 years hands-on experience on the Bulgarian market I started a company specialist in IT / business consultancy supporting Dutch firms with outsourcing services (BPO) to Eastern Europe.

Owner / IT BPO / Tech hub Strategy Consultancy

CoreTrek

Responsible for starting up a sourcing unit in Eastern-Europe (Bulgaria) with the goal to hire specialists working on Dutch innovative projects (staff augmentation as well as executing projects). In 2007 the team grew to +/- 15 specialists. In my role as manager I focused on the "bridge" between the different cultures, recruitment and sales. Next to this I managed innovative web development projects building content management systems, advanced virtual offices, communication systems and music-on-demand databases.

Head Of Operations | Tech Hub

Turning Teams into Champions

“I have a deep routed passion for building and growing high-performing teams, and after years of research and experiments I have discovered the algorithm of vibrant high-performing organizations and epic workplace cultures. All driven by a mission to fix the Global Employee Engagement crisis" 👇

⚠ Work can be exciting, engaging, empowering and fun but at the workplace we often lose our sense of enthusiasm and energy. We settle into a routine of maintaining our day to day tasks, and we lose our understanding what the business we support is really all about. But it doesn’t have to be that way!

🎯 Being a passionate practitioner of purpose driven leadership with 20+ years of research, experiments, failures, successes and international assignments, I have discovered and mastered the algorithm of vibrant high performing organizations. The best part? No doubt that you can do that too! 

My pursuit has always been to become a better person, to do positive things in the world, to have great achievements, to help others. Therefore I developed a methodology called the Surpass Principles and a platform (Surply) to provide leaders, managers and teams with a powerful and pragmatic tool for instant Team Culture Intelligence and positive change.


Want to know more? Take a look on www.surply.io and connect with me.

—

✔ High Performance Development
✔ Intercultural strategist
✔ Human Experience Journey
✔ Culture Hacker
✔ Transformational Strategist
✔ Future of Work Research-driven
✔ Whole system change

Menno Olgers 🚀

Wizz Air

As the Head of Digital Engineering & Architecture, I lead multiple talented teams under engineering to deliver our main sales channel the wizzair.com website, mobile application and the implementation of various digital solutions with the adoption of modern standards and best practices. 

My primary focus is on:
- People! - inspiring and guiding my teams to achieve excellence and to deliver impactful, high-quality digital experiences by mentorship, collaboration, and a culture of continuous improvement.
- establishing and maintaining industry-leading standards, innovative design principles, and creating a forward-thinking technology landscape ensuring a consistent and robust digital experience.
- leading the IT strategy and standards creation, ensuring alignment with business goals and future-proofing our organization.
- developing and implementing robust development processes that ensure high-quality, scalable and secure solutions.

I am committed to shaping a next-generation technology landscape and building an IT enterprise that supports Wizz Air's future growth.

Head of Digital Engineering & Architecture

In my role as Enterprise Solution Architect at Wizz Air my primary responsibilities are but not limited to:

1.	Solution architecture: Continuous collaboration with the business to understand their requirements and translate them to IT solutions. Developing architecture guidelines, processes, standards including system integrations, and technology stack strategy.
2.	Technology evaluation: Conducting technology evaluations, including feasibility studies and proof-of-concept projects, to identify the best-fit solutions. 
3.	Requirements analysis:  Perform IT Common Criteria evaluations to ensure that the requirements does align with the corporate standards and rules.
4.	Solution integrations: Ensure seamless integration of various software applications and systems within the organization. 
5.	Project support: Provide technical support and guidance throughout the projects lifecycle. 
6.	Security and Compliance: Ensure the security and compliance of IT solutions are followed and implemented. 
7.	Documentation: Create documentation of solution architectures, including design documents, technical specifications, and system diagrams. Create & maintain architecture data in SAMU EA tool and model.
8.	Technical guidance: Provide technical guidance and support to development teams, ensuring adherence to architectural principles, coding standards, and best practices. 
9.	Continuous knowledge share: Sharing industry trends, technological changes and best practices to all relevant teams to keep everybody up to date.

Enterprise Solutions Architect

ONESPIRE Ltd.

Enterprise Architect

DXC Technology

Working as architect within our Innovation & Automation organization - Architecture Team - having the following key responsibilities - the evaluation and mapping of the business requirements to systems / technical requirements and specific technology solutions to ensure they are in line with the enterprise architectural plan. This architecture work and role bridges the gap between business problems and technology solutions for our company and customers. It also encompasses the followings:
•	Finding the best tech solution among all possible to solve the existing business problems.
•	Describing the structure, characteristics, behavior, and other aspects of cloud solutions to stakeholders.
•	Defining features, phases, and solution requirements.
•	Providing specifications according to which the solution is defined, managed, and delivered.
•	Creating high level solution proposals, design documents for customers
•	Creating and structuring the patterns, standards and reference architecture
•	Infrastructure architecture of our internal tools (platforms, data connections)

Since May 2020 I'm also working as Account Solutions Architect supporting our customer Commerzbank and focusing on:
• Analyzing and documenting the existing technology environment
• Recommending specific solutions based on the evaluation
• Creating a solution prototype (on-premise, hybrid cloud, public cloud)
• Participating in technology selection & supporting project management
• Setting the collaboration framework
• Contribution to deal renewal solutions proposal
• Technology upgrade projects
• Design & migration of services, applications to Azure cloud (VDI's, Exchange, Applications)
•	Interlock with Account and Customer to align the business requirements to the technology stack

Solutions Architect at DXC Technology

In my current role in the Global Methods & Standards Team I'm working on:
- Conceptualizing and building several process improvements & related tools necessary for improving service delivery efficiency and digital transformation
- Providing trainings on process, tools and methodologies worldwide
- Consulting and coaching teams to maximize effectiveness in global teams using agile methodologies with extensive experience in the IT industry
- Handling highly complex matrix environments, on shore/off shore models, across multiple geographical locations with different time zones
- Working with Delivery Leads / Account Leadership to explain, implement and utilize Availability process on a daily basis with the proper understanding on the specific definitions and requirements

+ providing technical consultancy for business cases; 
   participating in ALPHA outages to evaluate / help the support teams to fix the problems as soon as possible;
   working as solution architect for our delivery tools and their backend infrastructure;
   contributing / helping as required - where needed - using my best knowledge ;)

Global Availability Assurance Lead

Hewlett Packard Enterprise

Working as Availability Assurance Lead is a great opportunity for me and also the next step after 5 year in Delivery Lead role. I'm leading a great team of center coaches and together we train, coach and work with Delivery Leads worldwide by bringing together the competencies of ITO in the areas of incident, change, problem, capacity, and configuration management and specifically owning the availability assessment. 
Our mission and goal is to understand the availability requirements of the business and to plan, measure, monitor and continuously strive to improve the availability of the IT Infrastructure, services and supporting organization to ensure these requirements are met consistently.

From 2013 joined to a global team to implement a global project and improve the quality of service for our customers. My role in this team is a global coach for problem management covering related trainings, driving proactive problem management and leading the center problem leads to ensure the quality and results.

Global Problem WS Lead and coach

Messaging Delivery & Technical Lead for Commerzbank AG:
       Assessing customer business needs and matching them to available solutions   
       Participating in customer account reviews 
       Consulting with customer representatives on a regular basis to monitor trends and identify emerging needs
       Responsible for the capacity management within the technology
       Monitoring KPI trends & taking appropriate action within the capability and/or with the engineering team 
       Service delivery management within the capability in order to:
	Responsible for the coordination of Root Cause Analysis
	Resolve service delivery problems
	Coordinates changes within the Capability for the customers by identifying technical resource to complete change management activities
	Performing change control activities for the customer and capability
	Ensuring that all needed information are available for the support team to resolve incident & the service provided (monthly review)
	Coordination of escalations for major incidents by identifying necessary technical resources within the service operations and DTS
       Support the usage of RtOP procedure
       Performing effort estimation, coordination, information and internal billing activities
       Main interface to DTS and engineering
       Controlling appropriate setup of standard tools, KPIs, processes and the fulfillment of contractual requirements

System Engineer (Commerzbank, Mazda, Kraft Foods, Svenska Posten):
       Design and implementation of Messaging solutions
       Creating documentation (design/installation & configuration/operations guide)
       Providing L3/L4 messaging support 
       Helping the support teams in complex problem resolutions

Messaging Subject Matter Expert - GOC Hungary
       Information distribution about latest technology news and releases
       L4 support for Microsoft Exchange 
       Creating and implementing Messaging Infrastructure evaluations and remediation projects

Account Delivery Lead - Messaging Technical Lead

Exchange Engineer

Problem Manager

Exchange System Administrator

CadMap

Database Administrator

Geometria Ltd.

GIS Database administration, design

I´m an IT Professional with more than 20y´s experience in service delivery, engineering, architecture, IT management and transformation projects within multinational corporations EDS, Hewlett Packard, HP Enterprise Services, DXC Technology and Onespire Ltd.
I have designed and managed large migration projects to new technology version, various solution implementations, and integrations of business services for global customers.
Currently, I’m working as Head of Engineering & Architecture within Digital department at Wizz Air. 

Certifications: Microsoft Azure Solutions Architect Expert
                   MCSE, MCSE + Messaging, MCSE + Security, 
                   MCTS, MCITP: SA, MCITP: EA, 
                   SCRUM Fundamentals Certified 
                   ITIL-F v3 Certified

Specialties: Enterprise architecture, 
                   Solutions architecture,
                   Digital Transition & transformation,
                   Technology & IT Strategy consultancy,
                   Disaster Recovery & Business Continuity planning

taplio

The Battle

Menno Olgers 🚀

Attila Szabó

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