I design and automate revenue- and quality-critical workflows. These are the mechanisms where cost, speed, service quality, and scalability are actually decided.

My work sits at the intersection of customer operations, execution discipline, and system design. I focus on identifying constraints, structuring decision-relevant processes, and building workflows that hold up under real operational pressure. Not idealised assumptions. Automation is not the goal; it is the multiplier.

I apply the Theory of Constraints to identify and remove bottlenecks that limit throughput, quality, or decision speed. As a Project Management Professional (PMP®), I combine structured delivery standards with hands-on leadership to ensure execution remains disciplined without becoming rigid.

PROVEN TRACK RECORD IN SCALABILITY AND OPERATIONAL DESIGN

As VP Client Services and Founding Team Member at SCALIVO, I help scale customer service operations for high-volume e-commerce brands across Europe. My responsibility goes beyond delivery: I design the workflows that directly determine unit economics, service quality, and operational resilience at scale.

Leveraging probabilistic risk management techniques, including Monte Carlo simulations, I support decision-making under uncertainty and help organisations move from fragile growth to repeatable, scalable performance. My focus is always on systems that work at volume, not just in pilot mode.

PEOPLE-CENTRIC LEADERSHIP, ENABLED BY CLEAR SYSTEMS

Earlier in my career, including leading the Data Consulting practice at Dept Agency, I learned that sustainable performance is rarely a people problem; it is a system problem. I focus on building operating models, KPIs, and workflows that enable teams to perform well without constant firefighting.

In my experience, strong leadership is less about control and more about designing environments where expectations are clear, feedback loops are short, and people can consistently do good work.

ACTIONABLE THINKING FOR FUTURE-READY ORGANISATIONS

Beyond my operational roles, I contribute to the broader conversation on execution and innovation. I am the author of several books, most recently “6 Building Blocks for Successful Innovation” (with Dr. Massimo Garbuio, University of Sydney), offering practical guidance for leaders navigating complexity and change.

Moritz Dressel

Alex is an experienced executive across strategic, investment and operational risks, as well as AI application for risk management and insurance, working within multibillion dollar corporations in Australia, GCC, LatAm and Europe. Currently working as a Group Head of Risk, Insurance and Internal audit at Serra Verde. Successfully integrating AI models and quantitative risk analysis into decision making, procurement, project management, budgeting, planning and performance management. Alex is an expert in applying AI for risk identification, third-party risk analysis, risk transfer and risk based decision making. Alex built and published a popular risk management chatbot RAW@AI, regularly used by risk managers all over the world http://riskacademy.ai/ and a finalist in FERMA 2024 awards. 

Saved more than $13 million per year in premiums on cargo and PD/BI insurance through industry leading quantitative risk analysis without changing deductibles or limits. Which got him named FERMA Risk Manager of the year 2021. Successfully presenting corporate risk profile at the Ministry of finance and helping secure more than $1B in extra funding. 

Author of the most popular free risk management book in the world, more than 200K downloads in 3 languages. Founder and host of the RISK AWARENESS WEEK, named risk training and education program of the year 2024, FERMA. Other awards include Best international ERM case 2021, RIMS. Risk manager of the year, RUSRISK, 2014, Best ERM Implementation, RUSRISK, 2014, Best risk management training, RUSRISK, 2013, 2014, 2015, finalist in risk management awards in 2018 and 2019.

YOUTUBE: https://www.youtube.com/@riskacademy
BLOG: https://riskacademy.blog
Risk Management AI: https://riskacademy.ai/

Book a short call to talk about your risk management implementation or book a full deep dive to analyse your risk management and get written recommendations, tips and tricks https://meet.sendinblue.com/risk-academy

Enhance your company's risk management practices and improve the quality of your board's decision making with our advanced risk governance course, which covers everything from traditional risk management elements to advanced risk oversight and includes practical case studies and additional resources to strengthen your board's oversight. https://courses.dcroi.org/courses/alex-sidorenko?ref=bda26d

Alex Sidorenko

Every dollar wasted on inefficient premiums is a dollar not invested in physical upgrades, redundancy systems, and operational improvements that actually reduce risk. ScyAI reverses this dynamic. We don't just help you "buy insurance" - we enable you to sell your risk profile nudging the markets to price your specific reality rather than generic industry fears. This transforms risk management from a compliance function into a competitive advantage: protected infrastructure, ensured continuity, and capital efficiency that compounds across renewal cycles. 

ScyAI: Stop overpaying for underinsurance. Start building resilience that pays for itself. #insurance #fairpremium #riskmanagement #PDBI

Bernhard Rannegger Julian Hoffmann Anton Vaishnav Varma Rob Lihou @Michael Atherton Nico Inonog https://scyai.com/

Group Head of Risk, Insurance and Internal Audit

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