At Amdocs, I believe business development is about more than just sales—it's about building compelling stories that connect with MVNOs, digital brands, and telecom innovators. My passion lies in designing sales strategies that not only engage prospects but also clearly demonstrate the unique value of our SaaS Telco-in-a-Box platform. By combining precise targeting with meaningful customer engagement, I ensure we focus on the highest-value opportunities for growth.

Previously, as a Senior Solutions Architect at Zuora, I immersed myself in the Subscription Economy, delivering customer-centric solutions and translating complex requirements into scalable, actionable strategies. This experience sharpened my ability to drive client success and foster long-term partnerships.

At Amdocs, my mission goes beyond closing deals—I'm dedicated to orchestrating seamless customer journeys, from first contact through onboarding, and to showcasing the real-world impact of our solutions. I thrive on helping clients unlock new possibilities and achieve lasting success in a rapidly evolving telecom landscape.

Mark Prudhoe

Amdocs

Head of solution sales | Digital Brand suite as a service 

Product management for Amdocs Optima - the next-generation monetization platform for communications and cross-vertical digital enterprises, for B2B and B2C.
Provide a SaaS-based product, based on Optima supreme revenue monetization solution with modern architecture of RESTful, Microservices-based integration layer and a class-leading UI/UX that provide an OMNI channel experience and E-Commerce interfaces
Building integration points to the wider Amdocs portfolio to facilitate the deployment of Amdocs Optima with industry-leading solutions based on components from the Amdocs product portfolio
Expertise: 
o	B2B\2C Business Support Services
o	CRM and self care portals - OMNI channel 
o	Security domain

Amdocs Optima division - Product Manager

responsible for ACC (Amdocs Compact Convergence) product specification in BSS and Network domains:
•	Managing  team of PDM\product owners for Amdocs Compact Convergence (ACC) product, drive a solution set across development teams 
•	In-bound and out-bound PDM support
•	Expertise: 
o	B2B\2C Business Support Services: Charging , Billing, Product Catalog, Resource Management, Customer Management, Account Receivable, , Ordering 
o	Post-Paid, Prepaid, Multi-Play 
o	MVNO Products and Solutions 
o	On prem and cloud deployment
o	BI and Reporting - analytics for Mobile Billing / Business / Network

Amdocs NBU division - Product Manager lead

•	Managing Modeling solutions of product catalog (EPC) for both ordering and billing areas
•	Working in collaboration with other delivery units to reflect the project requirement in the proposed model
•	Leading implementation team to provide product catalog solutions during the account life cycle, beginning with scoping phase, designed, developments and deployment.

Amdocs delivery devision - Product Catalogue project manager 

•	Focal point for new requirements, their analysis and distribution to the correct teams for recommended solutions and preparation of solution documents and price estimations
•	Responsibility for matrix management in every stage of project development – defining the requirements and the system characteristics, planning, follow-up, testing, implementation and risk management 
•	Work vis a vis different sources: customer, Amdocs representatives at the customer site, development and testing groups
•	Responsibility for managing work plans in accordance with the budget, according to the version cycle

Amdocs “Financial Services”  devision - Project Manager for ABN AMRO (Bank in Holland)

•	Designed solutions for bank systems to manage bank fees and calculate interest for international customers 
•	Set up and managed the Invoicing team. Analyze and design CES invoice solution with the banking invoice requirements.
•	Establish the interface solution of the banking product, responsibility for the design and development of the interfaces to the bank.
•	Managed and was the propelling force behind a team of 10 programmers and team leaders, located in a number of countries.
•	Work closely with customers during scooping, delivery phase and post production phase.
•	Support Pre sale and sale activities - Responded to requests for price tenders (RFP), provide analysis of requirements, planning of the offered solution, and estimated changes price.

Amdocs “Financial Services”  devision - Development Manager

Developed customer care and billing system for telecom company
Involved in developing BSS applications for leading operators in the industry like bell Canada
started as a programmer and developed to senior team leader

Telephony division (Ensemble) – Senior team leader

Delta Galil Industries

•	Responsible for managing production line for male underwear
•	Responsible for budgets, managing advertising campaigns, and involved in strategic and managerial decisions, follow-up of sales, market analysis and competitors, work in conjunction with suppliers (management of negotiations and tracking of orders)

Product Manager

An experienced Product manager, turning ideas and requirements into real-life products.

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The Battle

Mark Prudhoe

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