The Chief Excellence Officer™️ Academy

I teach and coach frontline managers to how to build an operating system that transforms strategy into excellence through their team.


ACCOMPLISHMENTS
---

1
―
Invented the OKR Quality Matrix, a tool used by managers in hundreds of companies to craft OKRs that measure what really matters.

2
―
Invented the OKR Activation Canvas, a tool used by managers in hundreds of companies to create operational clarity and link it to the strategic clarity brought by OKRs.

3
―
Creator of the following online programs:

• Questexcellence: The OKR Accelerator for Managers.
• Zero⭕️ → 🟢OKR Playbook for Managers

4
―
Author of "How to Activate OKRs - The 3 Step Uplift Protocol That Determines OKRs That Get Accomplished From Those That Languish"

Founder

AFRINIC

Scale and integrate AFRINIC's training offerings into a capacity development and professional services program from strategy development to execution and quality control.


ACCOMPLISHMENTS
---

1
―
Built afrinic.academy, a bilingual e-learning platform used by 4700+ engineers from over 80 countries with a median course Net Promoter Score (NPS) of 47 by developing all the required skills in-house, saving the company $250,000/annum.

2
―
Designed & launched the company's cohort-based course (“Zero to IPv6 Certified in 21 days”), which has received a median NPs of 57 from 2500+ engineers from 61 countries by implementing Agile Instructional Design.

3
―
Invented the Deployathon, which helps 150+ network operators to achieve 400+ IPv6 & RPKI deployment milestones yearly.


4
―
Launched certi6.io, the only bilingual IPv6 Forum Gold Certified certification with a 3-person team by implementing 4DX (the 4 Disciplines of Execution) creating a 500-question bank covering all 6 Bloom levels within 1 year.

5
―
Built my team into the company’s model for operational excellence by implementing 11 ISO 9001:2015-certified processes to a median maturity level of 7 on a 10-point scale.

6
―
Drove adoption of OKRs as the company's strategy execution framework across 80% of teams by facilitating a 5-day leadership retreat.

7
―
Designed the U-Connect partnership program and onboarded 17 universities in 3 countries to train 250 post-graduate students.

8
―
Earned an induction into the global IPv6 Forum Hall of Fame as an evangelist by training and advocacy of 7000+ engineers in 70+ countries.

Head of Capacity Building

Research, design and develop training courses to promote next generation (IPv6) Internet technology development in Africa. Targeting network engineers, governments and business executives.


ACCOMPLISHMENTS


1
―
Created the IPv6 Forum Certified Systems Engineer program by analysing gaps in the current certification offerings with respect to systems engineer’s job requirements. 

2
―
Developed a program which trained at least 600 engineers across 16 countries with a median NPS of 70 each year by designing curricula, building a team and standardising processes.

3
―
Grew demand 550% and participants’ satisfaction 60%(from 2010 levels) through systematic analysis and implementation of workshop feedback in key areas of trainers’ delivery, content and event logistics. 

4
―
Designed a testbed that's been used by over 50,000 engineers through 15 labs on 4 continents by standardising an architecture that integrates virtual machines to physical routers.

5
―
Secured $150K from the European Commission (6Deploy project) by showcasing the excellent ratings (median NPS of 70) we were consistently getting from 600+ engineers each year.

6
―
Cut per workshop costs by 60% ($65k p.a) while increasing duration from 3 to 4 days by creating a course experience for which all partners were willing to sponsor all fixed costs and 25% of travel costs each year.

7
―
Created the world’s first IPv6 Strategy & Planning course, which has been taken by 500 executives with a median NPS of 82 by analysing the implications of IPv4 exhaustion and IPv6 through the lenses of the business and mission model canvas.

8
―
Delivered a keynote presentation to 500 tech leaders, including 7 gov't ministers, at the African Development Bank's first Ministerial Forum on ICT Integration in Education (2013).

9
―
Rated “Excellent” on all KPIs for trainers by at least 90% of all course participants by continuously adapting my delivery based on course feedback.

Training Manager

UNDP

During this brief stint, I developed the agency's IT strategic plan to leverage IT in medical records management, improving interest in and access to education in order to support the MDGs.

ICT Coordinator

Ahmadu Bello University - Zaria

Manage the development evolution of a 7000+ node  IP network.

ACCOMPLISHMENTS.
---

1
―
Cut network outages by 80%  by redesigning the internal network to replace multiple levels of internal address sharing (NAT) with dynamic routing using OSPF.

2
―
Created the university’s Standards for Networking & Documentation policy which improved IT contract sustainability by ≥ 50% and was adopted by 20 other universities.

3
―
Increased project post-handoff success by 50% by creating standardised templates for documenting the work done by contractors.

4
―
Designed and implemented the university’s first traffic monitoring system, increasing networking traffic visibility by 95% using free open-source software.

5
―
Wrote “The Ntop User’s Guide”, which was used by 4000+ engineers worldwide to get started with free open-source traffic monitoring using the ntop utility. 

6
―
Designed and installed a 75 access-point enterprise WiFi network which served 1,500 nodes on time and on budget as proof of concept of my undergraduate project.

7
―
Initiated and co-taught the Effective IT-management track for ≥ 150 ICT Directors at the annual Nigerian Network Operators’ Group.

8
―
Led the development of the first network services strategic plan by facilitating SWOT & goal-setting brainstorming sessions. 

9
―
Increased adoption of Linux on the desktop by 100% within the team by modelling Ubuntu’s functional & aesthetic elegance. 

10
―
Implemented eGroupware to enhance internal collaboration, resulting in a 60% decrease in email reliance and a 57% increase in productivity.

Systems Analst/Network Engineer

Nigerian Network Operators' Group (ngNOG)

Objective: promote effectiveness use of ICTs in the Nigerian universities through training.

ACCOMPLISHMENTS

1
―
Co-authored (with Prof. Len Liverpool and Geraldine Daloengg) “Guide to ICT Policy & Strategy for African Higher Educational Institutions” to help ≥ 500 universities in Africa develop effective IT strategies. 

2
―
Initiated and co-taught the Effective IT-management track for ≥ 150 ICT Directors at the annual Nigerian Network Operators’ Group.

3
―
Selected as one of 7 trainers in Nigeria that reviewed the curriculum and strategic plan of Nigerian Network Operators’ Group. I introduced mind mapping to the group and led its use in brainstorming sessions.

Instructor (volunteer)

Kaduna Business School

Led organization´s IT development and general innovation, developed and taught IT-Business Integration, Six Sigma & Project Management executive development courses and consulting jobs.


ACCOMPLISHMENTS
---

1
―
Designed and implemented an engagement campaign across 5 states, which would later become the Nigerian Research & Education Network, by recruiting and leading a 5 team of former bosses & professors.

2
―
Rated “Excellent” on all KPIs  by at least 60% of ≥1000 executives in Project Management & Lean Six Sigma executive education courses by experimenting with different delivery methods.

3
―
Mapped 7 core processes at the military ordnance factory in Kaduna, setting the stage for Six Sigma implementation, which doubled factory output without increasing CAPEX.  

4
―
Delivered the inaugural presentation (“Internet Business Intelligence”) at the school’s launch, attracting an “Excellent” rating from 90% of the 25 participants.

5
―
Raised the median score of presentation quality for executive education content from 40% to 91% by pioneering the use of movie clips within slides & case studies.

6
―
Raised the quality of the school’s presentations by 60% by designing standard presentation templates & modelling engaging presentations to the other instructors.

7
―
Developed the proposal that won the school its first in-house training contract for 75 senior staff of the Nigerian College of Aviation Technology.

Management Consultant & IT Coordinator

WWL Ltd

Responsible for developing proposals to client solutions, managed a 25 node CyberCafe network and providing technical support to clients. 


ACCOMPLISHMENTS
---

1
―
Raised equipment uptime by 60% by implementing a rigorous Friday night maintenance schedule.

2
―
Implemented an email system that served 500 staff of the Energy Commission of Nigeria by using Sendmail deployed on RedHat Linux. 

3
―
Boosted cybercafe revenue by $10,000/month by using  Windows Registry hacks to prevent bypass of the billing software to steal Internet services. 

4
―
Performed routine maintenance of 120 PCs in three cities (Jos, Gombe & Yola) over 3 days for First Bank of Nigeria.

Junior IT Consulting & Support Engineer [Internship]

Do you believe the best way to motivate a team is to get them to experience #excellence? then you'd love working with and for me. 

I created certi6.io (with a team of two) - the world's only bilingual IPv6 certification platform. I have trained over 3000 executives, managers and engineers in over 40 countries.

I design and implement systems that:

💎 Inspire people to do work that fills them with pride, producing services that clients adore.

💎 Produce learning experiences that captivate and drive people to flourish.

💎 Take the guesswork out of strategy execution.

Check https://www.perfexcellence.com for my resources and services.

Mukom Tamon

ZEISS Vision

Gestão de programa para Agilidade Organizacional abrangendo 20+ times multifuncionais. Coordena equipes de tecnologia e de negócios, desenvolvendo novos produtos/serviços. No nível organizacional, garante a execução da estratégia orientada pelos OKRs.

Gerente OKRs & Agilidade

Enterprise Agile Coach

Schneider Electric

< cubo.network >
"Cubo for Corporates program aims to connect large companies to startups. Large companies can learn from startups new approaches, tools, and methodologies that can contribute to the innovation process of their business. Learning and benefit for both parties, through discussions and exchange of experiences."

Innovation Coordinator  for  Corporate Venture Network

swissnex Brazil

> Sciencentrepreneur Programme 
> estruturar softlanding de science-based startups no ecossistema de inovação brasileiro 
> desenvolver plano de trabalho orientado a construção de MVPs a partir de pesquisas científicas 
> ativar público alvo, parceiros estratégicos, espaços de inovação, budget, logistics and planning 
> swissnexbrazil.org A swissnex Brazil é uma iniciativa da Secretaria do Estado da Suiça para Educação, Pesquisa e Inovação, em cooperação com o Departamento de Relações Exteriores e os Consulados da Suíça em São Paulo e no Rio de Janeiro."

ScienceEntrepreneur PMO - Startups CH&BR

Shell Iniciativa Jovem

> Planejar e executar projetos de pré aceleração para startups de impacto socioambiental 
> Articular e conectar mentores > voluntariado corporativo e fontes de fomento  
> Desenvolver parcerias com academia, setor privado e poder público 
> O shelliniciativajovem.org.br é um programa de pré aceleração e laboratório de negócios socioambientalmentes. Integrado a rede Shell LiveWIRE, uma ação internacional do Grupo Shell, presente em 18 países.

Coordenador de Projetos - Empreendedorismo e Inovação

Stone Pagamentos

> Missão 1 encantar o Cliente 
> Desenvolver workflows de CRM garantindo relacionamento único com cada cliente  
> Criar e monitorar indicadores de desempenho (OKR) Objectives and Key Results

Fintech Entrepreneur

SEBRAE CNPq

> realizar diagnósticos de gestão da inovação para 52 Micro e Pequenas Empresas >
> implementar melhorias de processos e monitorar indicadores de desempenho >
> desenvolver projetos de fomento a inovação tecnológica para diversos segmentos 

> O Projeto ALI ajuda a implantar a gestão da inovação para MPEs. Em 2010, com a parceria do Conselho Nacional de Desenvolvimento Científico e Tecnológico – CNPq, o Projeto ALI com abrangência nacional se consolida como diferencial na estratégia de competitividade para os pequenos negócios.

Innovation' Ecosystem Agent

Energy Institute

> Gestão parceria universidades e empresas, integrando a academia com a vivência coorporativa.
> Prospectar inovações tecnológicas The Work Foundation - Open Innovation  > Impact Hub Westminster - Social Innovation > UiS University of Stavanger - Statoil Science Day > Gastech London 2012 > Lloyd’s Reinsurance Market > London Stock Exchange.

Corporate Development Associate

Itaú Unibanco

> Gestão comercial para portfólio de micro e pequenas empresas garantindo o sucesso dos empreendimentos. Responsável por prospectar novos clientes, gerenciar vendas produtos financeiros, acompanhando metas e indicadores de desempenho.

MPEs Relationship Manager

Experiência em startups e multinacionais implementando processo para transformação ágil do negócio.

Trabalha junto a líderes e agentes de mudança garantindo execucão ágil da estratégia. Modela cultura organizacional com foco em resultados quantitativos (OKRs), flutuando entre times multifuncionais, identificando bloqueios e promovendo melhorias através dos Métodos Ágeis (Design Thinking, Lean Inception, Scrum & Kanban).

Economista iniciou sua carreira no Itaú (2006), seguindo para o SEBRAE (2013), onde conduziu modelo de gestão da inovação em 52 empresas nascentes. Na Stone Co. (2016) encarou os Moonshots dos OKRs para área de Customer Excellence. Entusiasta de tecnologias emergentes mobiliza times e conecta pessoas para o sucesso da Agilidade Organizacional, garantindo a execução da Estratégia.

taplio

The Battle

Mukom Tamon

Carlos Eduardo R. Cruz

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?