The Chief Excellence Officer™️ Academy

I teach and coach frontline managers to how to build an operating system that transforms strategy into excellence through their team.


ACCOMPLISHMENTS
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1
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Invented the OKR Quality Matrix, a tool used by managers in hundreds of companies to craft OKRs that measure what really matters.

2
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Invented the OKR Activation Canvas, a tool used by managers in hundreds of companies to create operational clarity and link it to the strategic clarity brought by OKRs.

3
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Creator of the following online programs:

• Questexcellence: The OKR Accelerator for Managers.
• Zero⭕️ → 🟢OKR Playbook for Managers

4
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Author of "How to Activate OKRs - The 3 Step Uplift Protocol That Determines OKRs That Get Accomplished From Those That Languish"

Founder

AFRINIC

Scale and integrate AFRINIC's training offerings into a capacity development and professional services program from strategy development to execution and quality control.


ACCOMPLISHMENTS
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1
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Built afrinic.academy, a bilingual e-learning platform used by 4700+ engineers from over 80 countries with a median course Net Promoter Score (NPS) of 47 by developing all the required skills in-house, saving the company $250,000/annum.

2
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Designed & launched the company's cohort-based course (“Zero to IPv6 Certified in 21 days”), which has received a median NPs of 57 from 2500+ engineers from 61 countries by implementing Agile Instructional Design.

3
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Invented the Deployathon, which helps 150+ network operators to achieve 400+ IPv6 & RPKI deployment milestones yearly.


4
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Launched certi6.io, the only bilingual IPv6 Forum Gold Certified certification with a 3-person team by implementing 4DX (the 4 Disciplines of Execution) creating a 500-question bank covering all 6 Bloom levels within 1 year.

5
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Built my team into the company’s model for operational excellence by implementing 11 ISO 9001:2015-certified processes to a median maturity level of 7 on a 10-point scale.

6
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Drove adoption of OKRs as the company's strategy execution framework across 80% of teams by facilitating a 5-day leadership retreat.

7
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Designed the U-Connect partnership program and onboarded 17 universities in 3 countries to train 250 post-graduate students.

8
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Earned an induction into the global IPv6 Forum Hall of Fame as an evangelist by training and advocacy of 7000+ engineers in 70+ countries.

Head of Capacity Building

Research, design and develop training courses to promote next generation (IPv6) Internet technology development in Africa. Targeting network engineers, governments and business executives.


ACCOMPLISHMENTS


1
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Created the IPv6 Forum Certified Systems Engineer program by analysing gaps in the current certification offerings with respect to systems engineer’s job requirements. 

2
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Developed a program which trained at least 600 engineers across 16 countries with a median NPS of 70 each year by designing curricula, building a team and standardising processes.

3
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Grew demand 550% and participants’ satisfaction 60%(from 2010 levels) through systematic analysis and implementation of workshop feedback in key areas of trainers’ delivery, content and event logistics. 

4
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Designed a testbed that's been used by over 50,000 engineers through 15 labs on 4 continents by standardising an architecture that integrates virtual machines to physical routers.

5
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Secured $150K from the European Commission (6Deploy project) by showcasing the excellent ratings (median NPS of 70) we were consistently getting from 600+ engineers each year.

6
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Cut per workshop costs by 60% ($65k p.a) while increasing duration from 3 to 4 days by creating a course experience for which all partners were willing to sponsor all fixed costs and 25% of travel costs each year.

7
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Created the world’s first IPv6 Strategy & Planning course, which has been taken by 500 executives with a median NPS of 82 by analysing the implications of IPv4 exhaustion and IPv6 through the lenses of the business and mission model canvas.

8
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Delivered a keynote presentation to 500 tech leaders, including 7 gov't ministers, at the African Development Bank's first Ministerial Forum on ICT Integration in Education (2013).

9
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Rated “Excellent” on all KPIs for trainers by at least 90% of all course participants by continuously adapting my delivery based on course feedback.

Training Manager

UNDP

During this brief stint, I developed the agency's IT strategic plan to leverage IT in medical records management, improving interest in and access to education in order to support the MDGs.

ICT Coordinator

Ahmadu Bello University - Zaria

Manage the development evolution of a 7000+ node  IP network.

ACCOMPLISHMENTS.
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1
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Cut network outages by 80%  by redesigning the internal network to replace multiple levels of internal address sharing (NAT) with dynamic routing using OSPF.

2
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Created the university’s Standards for Networking & Documentation policy which improved IT contract sustainability by ≥ 50% and was adopted by 20 other universities.

3
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Increased project post-handoff success by 50% by creating standardised templates for documenting the work done by contractors.

4
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Designed and implemented the university’s first traffic monitoring system, increasing networking traffic visibility by 95% using free open-source software.

5
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Wrote “The Ntop User’s Guide”, which was used by 4000+ engineers worldwide to get started with free open-source traffic monitoring using the ntop utility. 

6
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Designed and installed a 75 access-point enterprise WiFi network which served 1,500 nodes on time and on budget as proof of concept of my undergraduate project.

7
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Initiated and co-taught the Effective IT-management track for ≥ 150 ICT Directors at the annual Nigerian Network Operators’ Group.

8
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Led the development of the first network services strategic plan by facilitating SWOT & goal-setting brainstorming sessions. 

9
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Increased adoption of Linux on the desktop by 100% within the team by modelling Ubuntu’s functional & aesthetic elegance. 

10
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Implemented eGroupware to enhance internal collaboration, resulting in a 60% decrease in email reliance and a 57% increase in productivity.

Systems Analst/Network Engineer

Nigerian Network Operators' Group (ngNOG)

Objective: promote effectiveness use of ICTs in the Nigerian universities through training.

ACCOMPLISHMENTS

1
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Co-authored (with Prof. Len Liverpool and Geraldine Daloengg) “Guide to ICT Policy & Strategy for African Higher Educational Institutions” to help ≥ 500 universities in Africa develop effective IT strategies. 

2
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Initiated and co-taught the Effective IT-management track for ≥ 150 ICT Directors at the annual Nigerian Network Operators’ Group.

3
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Selected as one of 7 trainers in Nigeria that reviewed the curriculum and strategic plan of Nigerian Network Operators’ Group. I introduced mind mapping to the group and led its use in brainstorming sessions.

Instructor (volunteer)

Kaduna Business School

Led organization´s IT development and general innovation, developed and taught IT-Business Integration, Six Sigma & Project Management executive development courses and consulting jobs.


ACCOMPLISHMENTS
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1
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Designed and implemented an engagement campaign across 5 states, which would later become the Nigerian Research & Education Network, by recruiting and leading a 5 team of former bosses & professors.

2
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Rated “Excellent” on all KPIs  by at least 60% of ≥1000 executives in Project Management & Lean Six Sigma executive education courses by experimenting with different delivery methods.

3
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Mapped 7 core processes at the military ordnance factory in Kaduna, setting the stage for Six Sigma implementation, which doubled factory output without increasing CAPEX.  

4
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Delivered the inaugural presentation (“Internet Business Intelligence”) at the school’s launch, attracting an “Excellent” rating from 90% of the 25 participants.

5
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Raised the median score of presentation quality for executive education content from 40% to 91% by pioneering the use of movie clips within slides & case studies.

6
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Raised the quality of the school’s presentations by 60% by designing standard presentation templates & modelling engaging presentations to the other instructors.

7
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Developed the proposal that won the school its first in-house training contract for 75 senior staff of the Nigerian College of Aviation Technology.

Management Consultant & IT Coordinator

WWL Ltd

Responsible for developing proposals to client solutions, managed a 25 node CyberCafe network and providing technical support to clients. 


ACCOMPLISHMENTS
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1
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Raised equipment uptime by 60% by implementing a rigorous Friday night maintenance schedule.

2
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Implemented an email system that served 500 staff of the Energy Commission of Nigeria by using Sendmail deployed on RedHat Linux. 

3
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Boosted cybercafe revenue by $10,000/month by using  Windows Registry hacks to prevent bypass of the billing software to steal Internet services. 

4
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Performed routine maintenance of 120 PCs in three cities (Jos, Gombe & Yola) over 3 days for First Bank of Nigeria.

Junior IT Consulting & Support Engineer [Internship]

Do you believe the best way to motivate a team is to get them to experience #excellence? then you'd love working with and for me. 

I created certi6.io (with a team of two) - the world's only bilingual IPv6 certification platform. I have trained over 3000 executives, managers and engineers in over 40 countries.

I design and implement systems that:

💎 Inspire people to do work that fills them with pride, producing services that clients adore.

💎 Produce learning experiences that captivate and drive people to flourish.

💎 Take the guesswork out of strategy execution.

Check https://www.perfexcellence.com for my resources and services.

Mukom Tamon

DoraNagy

Helping CEOs typically at series A and beyond step up their game in how they lead and execute, using tried-and-tested toolkits, approaches, and frameworks.

CEO Coach & Advisor

Tech Nation

Founders Forum / Tech Nation has recently relaunched one of its flagship programs, Future Fifty, to support high-growth UK scaleups in their journey post series B.

CEO Coach 

Business Leader

On the judging panel for the Scale-Up Awards (recognizing high-growth UK companies) and the Go:Tech Awards (recognizing high-potential UK tech companies)

Judge

Chief of Staff Network

One of the largest global networks for current and aspiring Chiefs of Staff.

Advisor

With the power of AI, LX takes psychometric testing to the next level. As a certified coach, I used the LX system to help individuals better understand themselves and how to bring their best selves to the table, both at work and at home.

Co-Founder

SoftBank Investment Advisers

One of the first hires of SBIA, SoftBank Group’s investment arm; part of the core team establishing its operations in Silicon Valley and overseas, bringing SoftBank's Vision Fund to life. One of the key areas of focus: building partnerships focused on supporting the tech entrepreneur ecosystem; and engaging key influencers at events e.g. speaking engagements, sponsorships, and other brand initiatives.

Chief of Staff to the COO

Google

Managed quarterly & annual goal setting and monitoring (OKRs) of Google's Global Business Organization working closely with the Chief Business Officer's direct reports & their teams. Supported large scale initiatives such as staffing model and team effectiveness review, analysis of emerging business opportunities, executive and employee summits.

Global Sales Strategy & Operations

3-Year Marketing / Management Rotation Program: 
EMEA B2C - London   |   Americas B2B - New York   |   YouTube B2B - San Francisco

Product Marketing

➡️ Follow me for actionable tips on leadership, execution, and scaling.

I have spent the last 10 years in different capacities in the tech ecosystem both in Silicon Valley and Europe – as an Exec, founder, coach, and mentor. Currently, I am working with tech CEOs and their team to help them lead and execute at the next level.

➡️ WHAT I DO
I help CEOs drive better performance (self and company) through coaching and advisory work. We focus on the journey of going from being a founder and individual contributor to becoming a CEO, from building a product to building a company.

➡️ WHY I DO IT
Many great startups struggle because of low CEO self-awareness, team dysfunctions, leadership and management limitations, and a lack of experience in setting up scalable approaches. I believe that CEOs shouldn’t need to reinvent the wheel nor drive themselves (and others) into burnout in order to succeed. 

➡️ WHO I WORK WITH
Tech startups at series A or beyond that have product-market fit, have min 30 people and are on the scaleup journey. CEOs most often ping me when they realize what has got them this far is not what will make them successful in the next chapter. 

➡️ HOW I DO IT
I either engage with CEOs in a 'classic' coaching capacity or I get more involved working on a retainer to help architect / or uplevel more complicated bits like OKRs, operating model, ways of working, etc. over the course of 3-6 months. 

➡️ WHY IT WORKS 
Transitioning from Founder to CEO requires significant personal growth and the ability to up your leadership and management skills, as well as creating a setup around you including your people that helps you thrive. Using tried-and-tested methods from successful CEOs and top coaches fast-tracks this. 

As someone who is passionate about personal growth, previously I co-founded a company in the personality profiling space, which gave me great learnings not only about the startup journey but also about how we, humans, all work. :)

In my past ‘corporate life', as one of the first hires of SoftBank’s $100B Vision Fund, I helped to get the business operations up and running both in Silicon Valley and then in London as their first Chief of Staff. Later on, I drove partnership initiatives to support the tech startup ecosystem in the UK.  At Google, I spent my last 2 years focused on managing the OKR process across the Global Business Organization (responsible for $60B revenue at the time), aligning strategy and execution at the annual and quarterly levels.

When I’m not coaching, I’m writing. See some of my posts on LI and at www.doranagy.com.

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Mukom Tamon

Dora Nagy

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