The Chief Excellence Officer™️ Academy

I teach and coach frontline managers to how to build an operating system that transforms strategy into excellence through their team.


ACCOMPLISHMENTS
---

1
―
Invented the OKR Quality Matrix, a tool used by managers in hundreds of companies to craft OKRs that measure what really matters.

2
―
Invented the OKR Activation Canvas, a tool used by managers in hundreds of companies to create operational clarity and link it to the strategic clarity brought by OKRs.

3
―
Creator of the following online programs:

• Questexcellence: The OKR Accelerator for Managers.
• Zero⭕️ → 🟢OKR Playbook for Managers

4
―
Author of "How to Activate OKRs - The 3 Step Uplift Protocol That Determines OKRs That Get Accomplished From Those That Languish"

Founder

AFRINIC

Scale and integrate AFRINIC's training offerings into a capacity development and professional services program from strategy development to execution and quality control.


ACCOMPLISHMENTS
---

1
―
Built afrinic.academy, a bilingual e-learning platform used by 4700+ engineers from over 80 countries with a median course Net Promoter Score (NPS) of 47 by developing all the required skills in-house, saving the company $250,000/annum.

2
―
Designed & launched the company's cohort-based course (“Zero to IPv6 Certified in 21 days”), which has received a median NPs of 57 from 2500+ engineers from 61 countries by implementing Agile Instructional Design.

3
―
Invented the Deployathon, which helps 150+ network operators to achieve 400+ IPv6 & RPKI deployment milestones yearly.


4
―
Launched certi6.io, the only bilingual IPv6 Forum Gold Certified certification with a 3-person team by implementing 4DX (the 4 Disciplines of Execution) creating a 500-question bank covering all 6 Bloom levels within 1 year.

5
―
Built my team into the company’s model for operational excellence by implementing 11 ISO 9001:2015-certified processes to a median maturity level of 7 on a 10-point scale.

6
―
Drove adoption of OKRs as the company's strategy execution framework across 80% of teams by facilitating a 5-day leadership retreat.

7
―
Designed the U-Connect partnership program and onboarded 17 universities in 3 countries to train 250 post-graduate students.

8
―
Earned an induction into the global IPv6 Forum Hall of Fame as an evangelist by training and advocacy of 7000+ engineers in 70+ countries.

Head of Capacity Building

Research, design and develop training courses to promote next generation (IPv6) Internet technology development in Africa. Targeting network engineers, governments and business executives.


ACCOMPLISHMENTS


1
―
Created the IPv6 Forum Certified Systems Engineer program by analysing gaps in the current certification offerings with respect to systems engineer’s job requirements. 

2
―
Developed a program which trained at least 600 engineers across 16 countries with a median NPS of 70 each year by designing curricula, building a team and standardising processes.

3
―
Grew demand 550% and participants’ satisfaction 60%(from 2010 levels) through systematic analysis and implementation of workshop feedback in key areas of trainers’ delivery, content and event logistics. 

4
―
Designed a testbed that's been used by over 50,000 engineers through 15 labs on 4 continents by standardising an architecture that integrates virtual machines to physical routers.

5
―
Secured $150K from the European Commission (6Deploy project) by showcasing the excellent ratings (median NPS of 70) we were consistently getting from 600+ engineers each year.

6
―
Cut per workshop costs by 60% ($65k p.a) while increasing duration from 3 to 4 days by creating a course experience for which all partners were willing to sponsor all fixed costs and 25% of travel costs each year.

7
―
Created the world’s first IPv6 Strategy & Planning course, which has been taken by 500 executives with a median NPS of 82 by analysing the implications of IPv4 exhaustion and IPv6 through the lenses of the business and mission model canvas.

8
―
Delivered a keynote presentation to 500 tech leaders, including 7 gov't ministers, at the African Development Bank's first Ministerial Forum on ICT Integration in Education (2013).

9
―
Rated “Excellent” on all KPIs for trainers by at least 90% of all course participants by continuously adapting my delivery based on course feedback.

Training Manager

UNDP

During this brief stint, I developed the agency's IT strategic plan to leverage IT in medical records management, improving interest in and access to education in order to support the MDGs.

ICT Coordinator

Ahmadu Bello University - Zaria

Manage the development evolution of a 7000+ node  IP network.

ACCOMPLISHMENTS.
---

1
―
Cut network outages by 80%  by redesigning the internal network to replace multiple levels of internal address sharing (NAT) with dynamic routing using OSPF.

2
―
Created the university’s Standards for Networking & Documentation policy which improved IT contract sustainability by ≥ 50% and was adopted by 20 other universities.

3
―
Increased project post-handoff success by 50% by creating standardised templates for documenting the work done by contractors.

4
―
Designed and implemented the university’s first traffic monitoring system, increasing networking traffic visibility by 95% using free open-source software.

5
―
Wrote “The Ntop User’s Guide”, which was used by 4000+ engineers worldwide to get started with free open-source traffic monitoring using the ntop utility. 

6
―
Designed and installed a 75 access-point enterprise WiFi network which served 1,500 nodes on time and on budget as proof of concept of my undergraduate project.

7
―
Initiated and co-taught the Effective IT-management track for ≥ 150 ICT Directors at the annual Nigerian Network Operators’ Group.

8
―
Led the development of the first network services strategic plan by facilitating SWOT & goal-setting brainstorming sessions. 

9
―
Increased adoption of Linux on the desktop by 100% within the team by modelling Ubuntu’s functional & aesthetic elegance. 

10
―
Implemented eGroupware to enhance internal collaboration, resulting in a 60% decrease in email reliance and a 57% increase in productivity.

Systems Analst/Network Engineer

Nigerian Network Operators' Group (ngNOG)

Objective: promote effectiveness use of ICTs in the Nigerian universities through training.

ACCOMPLISHMENTS

1
―
Co-authored (with Prof. Len Liverpool and Geraldine Daloengg) “Guide to ICT Policy & Strategy for African Higher Educational Institutions” to help ≥ 500 universities in Africa develop effective IT strategies. 

2
―
Initiated and co-taught the Effective IT-management track for ≥ 150 ICT Directors at the annual Nigerian Network Operators’ Group.

3
―
Selected as one of 7 trainers in Nigeria that reviewed the curriculum and strategic plan of Nigerian Network Operators’ Group. I introduced mind mapping to the group and led its use in brainstorming sessions.

Instructor (volunteer)

Kaduna Business School

Led organization´s IT development and general innovation, developed and taught IT-Business Integration, Six Sigma & Project Management executive development courses and consulting jobs.


ACCOMPLISHMENTS
---

1
―
Designed and implemented an engagement campaign across 5 states, which would later become the Nigerian Research & Education Network, by recruiting and leading a 5 team of former bosses & professors.

2
―
Rated “Excellent” on all KPIs  by at least 60% of ≥1000 executives in Project Management & Lean Six Sigma executive education courses by experimenting with different delivery methods.

3
―
Mapped 7 core processes at the military ordnance factory in Kaduna, setting the stage for Six Sigma implementation, which doubled factory output without increasing CAPEX.  

4
―
Delivered the inaugural presentation (“Internet Business Intelligence”) at the school’s launch, attracting an “Excellent” rating from 90% of the 25 participants.

5
―
Raised the median score of presentation quality for executive education content from 40% to 91% by pioneering the use of movie clips within slides & case studies.

6
―
Raised the quality of the school’s presentations by 60% by designing standard presentation templates & modelling engaging presentations to the other instructors.

7
―
Developed the proposal that won the school its first in-house training contract for 75 senior staff of the Nigerian College of Aviation Technology.

Management Consultant & IT Coordinator

WWL Ltd

Responsible for developing proposals to client solutions, managed a 25 node CyberCafe network and providing technical support to clients. 


ACCOMPLISHMENTS
---

1
―
Raised equipment uptime by 60% by implementing a rigorous Friday night maintenance schedule.

2
―
Implemented an email system that served 500 staff of the Energy Commission of Nigeria by using Sendmail deployed on RedHat Linux. 

3
―
Boosted cybercafe revenue by $10,000/month by using  Windows Registry hacks to prevent bypass of the billing software to steal Internet services. 

4
―
Performed routine maintenance of 120 PCs in three cities (Jos, Gombe & Yola) over 3 days for First Bank of Nigeria.

Junior IT Consulting & Support Engineer [Internship]

Do you believe the best way to motivate a team is to get them to experience #excellence? then you'd love working with and for me. 

I created certi6.io (with a team of two) - the world's only bilingual IPv6 certification platform. I have trained over 3000 executives, managers and engineers in over 40 countries.

I design and implement systems that:

💎 Inspire people to do work that fills them with pride, producing services that clients adore.

💎 Produce learning experiences that captivate and drive people to flourish.

💎 Take the guesswork out of strategy execution.

Check https://www.perfexcellence.com for my resources and services.

Mukom Tamon

Cloud Peak Enterprise Group

Engagement Executive/Consulting Lead/OKR Expert – direct client management of multiple “in flight” SOW’s.  Currently leading engagements in Healthcare, FinTech, Supply Chain, and Manufacturing.  Perform 1:1 executive coaching on the OKR Methodology as well as facilitate leadership team sessions on a quarterly cadence to set strategy and validate results in retrospectives.  Utilize all OKR tools – Profit, Betterworks, Gtmhub/Quantive, Ally, Jira, Viva and Workboard.

People Stretch Solutions

People Stretch Solutions is a Washington DC based management consulting firm with an expertise in sales growth consulting, c-level advisory and OKR consulting. We serve mid-market companies in North America and EMEA. We serve as a guide to help our clients grow revenue and scale teams. We work with leaders to get focused, inspired, and aligned utilizing the OKR methodology to engage their organizations. At the root of our work is how we leverage uncommon employee performance insight, coaching, change management, process optimization to nurture elite executive performances.

People Stretch Solutions’ “Why” is to guide change to grow revenue by challenging CEOs, disrupting the status quo, and transforming sales and leadership teams.

OKR tools we work with:  Betterworks, GtmHub, Ally, Microsoft Viva Insights/Goals, and several more.

Director, Strategic Planning, Executive & OKR Coaching

Motive Power, Inc.

We are a different kind of company. We deliver projects on time, on budget, as promised, with integrity. We bring the perfect balance of people, process, and technology that can work in any business. Our people are fun and fearless, and our business is agile and effective.

We do what we say and we say what we do.

Director, Engagement Leadership

WorkBoard Inc.

Engagement Executive working exclusively with CEO’s and senior level leadership to establish Objectives and Key Results every quarter start for 90 days of focused enterprise level transparency and alignment.  Provided 1:1 executive coaching and training on how to define and measure results based OKRs using the methodology and the platform technology from WorkBoard.

Director, Executive Results and Advisory Coaching

Elementum

Elementum is the supply chain management company behind the world's Product Availability Platform. In today’s world, instant gratification trumps brand loyalty. To survive, brands must connect across their extended ecosystem so they can operate in real-time and deliver at the speed of customer demand. By digitally mapping the $25T product economy, Elementum’s platform sheds light on the flow of goods around the world, and facilitates cross-ecosystem execution to ensure that products are available at the right time, place, quantity, and cost.  

Company details:
Website
http://www.elementum.com
Supply Chain Management, Software-as-a-Service, Order Management, Risk Management, Mobile, Analytics, Multi-Enterprise, Multi-Tenant, Cloud, Big Data, and Operations

Engagement Executive - Client Success

Slalom Consulting

A different kind of consulting company

The year was 2001. Wikipedia had just launched. Apple released the iPod. The solar aircraft Helios reached a record height of more than 18 miles above the earth. And Brad Jackson, our CEO, had always wanted to have a true consulting company as part of the portfolio of companies that were under our LLC. When he met John Tobin, John shared his different experiences both as a consultant at different types of consulting companies and as a buyer of consulting at AT&T Wireless.

John felt there could be an alternative model to the “Big 5," larger consulting companies. That it didn’t have to be a grueling, up-or-out career. He believed that it should be possible to enjoy work and life where the promise of “no unwanted travel” is real, and that a local model, backed by national teams, could provide an intimate consulting experience for consultants and clients alike. Fifteen years later, Slalom is over a $750 million company with over 4,000 employees, and is regularly recognized as a best place to work.

Fortune 100 Best Companies to Work For 2016
Glassdoor Best Places to Work 2016
Consulting Magazine Best Firms to Work For 2015
The Denver Post Top 100 Workplaces 2014

1999 Broadway, Suite 2250 | Denver, CO 80202 | USA

Principal Consultant

SCL Health

SCL Health System (SCLHS) is a faith-based, nonprofit health care organization that operates 9 hospitals, four safety net clinics, one children’s mental health center and more than 190 ambulatory service centers in four states – Colorado, Kansas, Montana and California. The health system includes 15,000 full-time associates and more than 500 employed providers.

Based in Denver, the $3 billion health network is dedicated to improving the health of the communities and individuals it serves, especially those who are poor and vulnerable. In 2012, SCL Health System contributed more than $250 million in community benefit, including services for the poor, health screenings, educational programs, community donations and research.

STSC Director, PMO & Executive Governance

Cognizant

*  Executive Oversight Sponsor for 6 major client engagements.  Implementing payer/provider software solutions for the full stack of auto adjudicating claims to include hosting for 7+ year partnerships.  (QNXT, CareAdvance &  Facets)
*  Manage all Oracle related financials – forecasts, run rates, ETC/EAC, EVM, PCR’s and invoicing.
*  Engagements began with the Sales to Service transition to Consulting Delivery Leadership.  Securing the resources for the engagement, managing client expectations, working closely with all executive sponsors, The Board of Directors and the various Implementation teams - internally as well as externally. 
*  Portfolio management of 80 projects or an annual run rate of $165million revenue stream.
*  Managed a team of 25 senior Program Managers and Program Directors all averaging 15 to 25 years’ experience with 100% travel to the client sites and required management of matrixed on site teams.
*  Attracting, hiring and retaining top talent for program and project management efforts.  Transition leadership, mentoring and coaching.
*  Established project scheduling and management standards and achieved 100% compliance for the first time in TriZetto history.

Executive Program Oversight & Delivery Leadership - Consulting

Boeing (Jeppesen)

Managed the global implementation of Oracle R12 for Jeppesen/Boeing - July 2010.  Managing the ongoing stability of the instance and planning implementation of additional Oracle modules.

Global Program Management, Flight Services, IT

TEK Systems

IT/–Integration Management Office - leading multiple complex programs in the areas of Global Data Security, Aeronautically related “hosting’ programs, Boeing Audit management, etc.  
Planned and coordinates the activities for multiple projects to ensure that the program goals and objectives are accomplished on time, on budget, and within scope.   
* Responsible for an aggressive, time sensitive effort to create a Global Data Security management framework by which all internal and external server related security risks/issues are escalated and appropriately mitigated with the various lines of business. 
* Integrated the management aspects of all Boeing Audit mandates regarding becoming compliant in the areas of PCI, PII, SoX, ITAR and internal procedures. 
* Created a senior leadership team view of current status via detailed dashboard information utilized for strategic business planning, accountability and escalation of issues.
* Manage several International groups for a mission critical aeronautical software application based out of Sweden.  From contract negotiations of the SLA/OLA to implementation - as well as day to day sustaining IT support coordination.

Sr Program Management Consulting

Executive with 7+years of OKR Expert experience and 18+ years experience in Consulting Engagement & Technical Leadership.  Ability to incorporate technical background and utilizing an informed power of persuasion to coach clients toward driving effective and timely business outcomes.

Led OKR implementations at 40+ global companies to include the framework, tools, facilitation of strategy sessions and 1000s of hours in executive level coaching sessions.   Spanning industries from Energy, Healthcare, Aviation, Technical/Digital Transformation, FinTech and Manufacturing.  (Microsoft, TransAmerica, VNS Health - New York, Comcast, A123 Systems, Malwarebytes, Starbucks, VNS Health of NY, Inspire Brands, Colgate, etc.)

Big 5 Consulting Experience as Sr Engagement Leader and Principal on the Account Team.  Responsibility for scoping work, defining contracts, assembling a team and leading entire engagements.  Varied technical background from software engineering to digital transformation, master data management, ERPs, IT PMO/Governance and process re-engineering.

Varied technical background from software engineering to digital transformation, master data management, ERPs, data security, IT PMO/Governance and process re-engineering.  Consistently demonstrates the ability to be an effective change partner at all levels of executive management.

taplio

The Battle

Mukom Tamon

Natalie Webb

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?