NIX United

For over 26 years, the NIX Alliance has been providing custom software solutions to clients worldwide. With 2000 specialists onboard, we have accumulated comprehensive expertise to create the most effective software products regarding quality, time to market, functionality, and cost. Numerous certifications prove our expertise and respective quality of delivered services: Microsoft Gold Partner, AWS, and Salesforce. According to IAOP's 2020 Global Outsourcing list, NIX is one of the top 100 software development companies.

My responsibilities include:

- Identifying and researching the client's pain points to develop the most effective solutions; 
- Diving deep into the clients' requirements and end-users' needs to develop software solutions that are in line with the latest technology trends and industry's best practices;
- Forecasting complex requirements and foreseeing scaling opportunities;
- Building an optimal engineering team for on-time product delivery;
- Ensuring smooth onboarding and high level of communication with clients;
- Continuous monitoring of customer feedback and prioritization of the processes and workload.

Head of Client Services | Custom Software for Healthcare

NIX Solutions Ltd

Business Developer

I assist CIOs, CTOs, and founders of medical organizations and agile healthtech startups in building tech solutions that enhance the quality and efficiency of health services and leveraging digital transformation to cover all needs of doctors and patients.

My duty is to empower healthcare facilities with the latest technologies such as IoT, machine learning, image recognition, and analysis to mitigate the risk of human errors and improve diagnosis accuracy and the overall operational efficiency of healthcare companies.

I believe that modern medicine should be more accessible for patients, and I seek to equip physicians with powerful tools that provide them constant access to patients' health information in all healthcare facilities.
 
If we are on the same page about improving healthcare for everyone, feel free to contact me!



Natalie Tkachenko

Customer Success Officer at NIX

I am a detail-oriented multi-tasker. I have great communication skills and am able to easily adapt to changing circumstances. My goal is to find the best solution for our customers' businesses and make sure they enjoy working with us from the first e-mail till the project release. I can shift readily between the "big picture" and the small-but-crucial details, knowing when to concentrate on each.
My responsibilities:
- building strong relationships of trust with new and existing customers through open and interactive communication
- providing customer service and support via calls, mailing etc.
- serving as additional point-of-contact and liaison between clients and the rest of the NIX teams
- bug reporting
- suggesting effective solutions to customers

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Natalie Tkachenko

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