NIX United

For over 26 years, the NIX Alliance has been providing custom software solutions to clients worldwide. With 2000 specialists onboard, we have accumulated comprehensive expertise to create the most effective software products regarding quality, time to market, functionality, and cost. Numerous certifications prove our expertise and respective quality of delivered services: Microsoft Gold Partner, AWS, and Salesforce. According to IAOP's 2020 Global Outsourcing list, NIX is one of the top 100 software development companies.

My responsibilities include:

- Identifying and researching the client's pain points to develop the most effective solutions; 
- Diving deep into the clients' requirements and end-users' needs to develop software solutions that are in line with the latest technology trends and industry's best practices;
- Forecasting complex requirements and foreseeing scaling opportunities;
- Building an optimal engineering team for on-time product delivery;
- Ensuring smooth onboarding and high level of communication with clients;
- Continuous monitoring of customer feedback and prioritization of the processes and workload.

Head of Client Services | Custom Software for Healthcare

NIX Solutions Ltd

Business Developer

I assist CIOs, CTOs, and founders of medical organizations and agile healthtech startups in building tech solutions that enhance the quality and efficiency of health services and leveraging digital transformation to cover all needs of doctors and patients.

My duty is to empower healthcare facilities with the latest technologies such as IoT, machine learning, image recognition, and analysis to mitigate the risk of human errors and improve diagnosis accuracy and the overall operational efficiency of healthcare companies.

I believe that modern medicine should be more accessible for patients, and I seek to equip physicians with powerful tools that provide them constant access to patients' health information in all healthcare facilities.
 
If we are on the same page about improving healthcare for everyone, feel free to contact me!



Natalie Tkachenko

Business Development Manager

Optimus IT

- motivating the sales team to achieve the best results possible;
- setting activity and revenue targets for members of the sales team;
- continual training and development of all members of the sales department;
- attending key meetings with members of the sales team;
- working on account management plans with the sales account managers;
- identifying key areas for improvement in the sales process;
- spotting market opportunities for new customers;
- monthly reporting on sales performance against budget and reporting on variances.

Head of Sales Department

My responsibilities as PM:
- preparation of project documentation;
- drawing up a project plan;
- analysis of possible risks;
- definition of resources and working environment;
- prioritization of tasks;
- tracking the status of the project, the progress of tasks;
- tracking the timing of tasks;
- team motivation;
- creation of a transparent communication environment between all participants of the process;
- solving of all kinds of conflict situations within the team and in conjunction with the customer-team;
- communication with the customer, management of his expectations;
- providing the customer with reports on the progress of the tasks and the project as a whole;

Responsibiities as SM:

 - searching new clients;
- conduct commercial negotiations with customers;
- accept and process customer orders, prepare necessary documents;
- clarify customer needs;
- motivate customers to work with the company;
- maintain customer base.

Sales and Project Manager

TESORO STUDIO LP

- Offering a first class service to both potential and existing customers.
- Managing the work of account executives.

QATestLab

- Offering a first class service to both potential and existing customers.
- Managing the work of account executives.
- Maintaining accurate reference documentation for internal management.
- Managed and developed a growing team of remote software testers.
- Identifying and cultivating new prospects.
- Managing a portfolio of over 20 clients.
- Constructing budgets and timelines.

Client Account Manager

- Member of the management team QATestLab company.
- Managed recruitment and selection of new employees and contract staff.
- Management of the full recruitment process including sourcing strategy; interviewing; reference checking; making offers to candidates.

HR Manager

- Delivery of training to employees on a regular basis.
- Performed word processing, created and maintained spreadsheets, prepared PowerPoint presentations.
- Responsible for administrative functions such as filing, data entry, visitor relations.
- Performed staff orientation and trainings, assisted with scheduling.
- Drafted business letters and contents for web site.

Office Management

Teleperformance

- Dealing with calls in a highly professional manner.
- Attending incoming calls apart from taking normal calls.
- Conveying the client requirements to the team with regards to the process.
- Attaining daily, weekly and monthly targets specified by the process.
- Providing the feedback to the process manager at the end of the day.
- Telesales experience.

Customer Support Professional

Global Translation Services

- Translated medical materials, technical and scientific texts, user/automotive manuals, web pages, software localization, medical device software, press releases, patents, subtitles and tourist guides.
- Translation of documents/letters from Ukrainian/Russian to English & vice versa.
- Reviewing and proofreading mother-tongue and foreign texts.
- Retrieving articles from newspapers, magazines & the internet & translating them into English.

Translation Specialist

I possess a unique expertise at the intersection of digital marketing, AWS cloud solutions, and pharmaceutical technologies. My professional approach combines the following:
- Innovative digital marketing strategies across healthcare and e-commerce sectors
- AWS cloud solutions including Well-Architected Framework implementations
- Advanced technological solutions for pharmaceutical companies
- Strategic digital transformation that drives business performance and cloud innovation

Transforming complex digital and cloud landscapes through a holistic, multidisciplinary approach. Expertise spans digital marketing, AWS architecture, e-commerce growth, and pharma tech solutions.

taplio

The Battle

Natalie Tkachenko

Yuliia Semerenko

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