There are two ways for Insurance Companies, Banks, Private Equity firms, MGAs, and insurtechs to approach complex risk in 2025:

1. Rely on generic solutions, potentially overlooking critical gaps.
2. Partner with specialized expertise that delivers clarity and tailored protection.

Many sit in the first category, often underserved by mega-brokers.

Your institution has unique strengths and ambitions. 

But is your risk management truly aligned? 

Or are you unknowingly exposed due to:

–  Coverage gaps hidden in the fine print?

–  Lack of access to sophisticated global markets?

–  Decisions made without credible peer data or advanced analytics?

–  Impersonal service that doesn’t grasp your specific operational realities?

The bigger problem?

You're leaving strategic advantage on the table and potentially facing significant financial or reputational risk down the line.

The solution?

Transform your risk management from a necessary cost center into a strategic asset through a bespoke, expert-driven partnership.

That’s my focus at LION Specialty.

My approach combines:

– Penetrating technical analysis honed by deep experience (including handling complex Fortune 100 accounts) to uncover what others miss.

– Global market access (London, Bermuda) and perspective, crafting solutions beyond standard domestic offerings.

– Process mastery & advanced analytics delivering clarity and confidence, not complexity.

– Authentic human connection, building partnerships that thrive.

(informed partly by my wellness background as a Pilates instructor… sustainable success requires balance)

–  Are you serious about closing critical coverage gaps?

–  Are you ready for risk management bespoke to your institution's needs?

–  Is it time for a partner who brings both sophisticated expertise and a refreshingly collaborative approach?

Let's connect and explore how we can elevate your strategy together.

Natasha Kiemnec

The SEC doesn't always send a lawsuit.
Sometimes they just ask for a "voluntary" interview.


That "voluntary" interview cost my client $250,000 in legal fees.

They received a request for documents. Not a subpoena. Not a Wells Notice. Just a request.

They hired top-tier counsel to respond (as they should).

They sent the bill to their insurer.

The Denial:
"This is not a Claim. A Claim is defined as a written demand for monetary or non-monetary relief. This is just a request for information."

Technically, the carrier was right.
The standard policy was silent on "inquiries."
The client paid the $250k out of pocket.

The Architect Solution:
We don't use standard definitions.
We expanded the definition of "Claim" to include "Pre-Claim Inquiries."

Now, when the regulators "just have a few questions," the policy responds.
It pays for the lawyers to answer those questions correctly—before they turn into a lawsuit.

If you wait for the subpoena, you’ve waited too long.
Your coverage needs to start when the risk starts.

Does your policy cover "Pre-Claim Inquiries" or just "Claims"?

One definition is worth $250k.

DM me "INQUIRY" and I'll check your language.

P.S. Ever been to Mexico City? One of the coolest spots I’ve frequented the last few years! It’s a vibe.

Natasha I.  Kiemnec, ARM

Managing Partner & Co-founder of LION Specialty | Global Financial Institutions & Private Equity Broker | Classical Certified Pilates Instructor

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Your $5M policy is not actually $5M.


Unless you structured it correctly.

Most D&O policies are "eroding limits."
Every dollar spent on lawyers reduces the limit available for the settlement.

If you spend $2M defending a frivolous lawsuit...
You only have $3M left to pay the judgment.

The lawyers get paid first. You get paid last.

We structure defense costs outside the limit, in addition to, or specific sub limits outside the limit. 

This means the insurance company pays for the defense or other limits in addition to the policy limit.

Your $5M limit remains fully intact for settlements and judgments.

Why this matters:
In a complex securities claim, defense costs can easily hit $500k-$1M before you even get to a motion to dismiss.

If that money comes out of your limit, you are underinsured.

If it sits outside, you have a dedicated war chest for the fight.

Don't let your legal bills eat your protection.

Check your declarations page. Does it say "Defense Costs Included" or "Defense Costs in Addition"?

What other sublimits are included, if any?

If it says "Included," you have less coverage than you think.

DM me "LIMITS" and I'll review it for you.

I was 24 years old, the youngest person in the room by at least 15 years.

And I was terrified of asking the wrong question.

The client was one of Aon's marquee accounts. The meeting was high-stakes. Everyone around the table had decades more experience than me.

So I stayed quiet.

I nodded along. I took notes. I tried to look like I belonged there.

But halfway through the conversation, something wasn't adding up.

The numbers the client was describing didn't match the risk exposure we'd outlined in the proposal. It seemed like a pretty basic disconnect, but no one was addressing it.

I figured I must be missing something obvious. These senior leaders would've caught it if it mattered, right?

But the gap kept nagging at me.

So I took a breath and asked what felt like the most obvious question in the world:

"Can we walk through how you're calculating exposure? Because I'm seeing a difference between what you're describing and what we've modeled."

The room went quiet.

Then the client looked at his CFO and said, "That's a good question. Can we?"

Turns out, they'd been using an outdated methodology. And no one on their team had flagged it because they all assumed someone else understood it.

My "obvious" question uncovered a $2M gap in their coverage.

That moment taught me something I still carry today:

Technical excellence doesn't come from pretending to know everything.

It comes from being curious enough to ask the questions everyone else is afraid to raise.

Now, when I'm mentoring the next generation of actuaries at LION, I tell them this:

The questions you're embarrassed to ask? Those are usually the ones the room needs to hear.

Because the most dangerous assumption in any technical field is that someone else has already figured it out.

Your lack of experience isn't a weakness. It's permission to question the status quo without ego getting in the way.

So ask the obvious questions. Challenge the assumptions. Speak up when the numbers don't add up.

That's how you build real expertise—not by faking confidence, but by staying relentlessly curious.

What's one question you've been afraid to ask in your work that might actually be worth raising?

The easiest way for a carrier to deny a $10M claim is not a coverage exclusion.


It is a calendar error.

"Late Notice" is the silent killer of D&O claims.
Most policies require you to notify the carrier "as soon as practicable" or within a specific window (30-60 days).

But what counts as a claim?
Is it a lawsuit? A demand letter? A verbal threat?

If your General Counsel gets a letter on January 1st, handles it internally, and then notifies the broker on March 1st...
You might be denied. Entirely.
Not because the claim wasn't covered.
But because you missed the window.

The LION Process:

We don't leave "Notice" to chance.

1. The Definition Trigger
We negotiate the definition of "Claim" so it triggers only when a written demand is received by the Risk Manager or General Counsel—not just any employee. This prevents a mailroom mistake from voiding your coverage.

2. The Protocol
We build a "Notice Flowchart" for your legal team before the policy binds. Everyone knows exactly who to call and when.

3. The "Laundry List"
At the end of every policy period, we notice everything. Every potential circumstance. Every rumble of thunder. We lock in coverage under the expiring limits so you start fresh.

Process beats panic.

Don't let a clerical error cost you your limit.


Does your team know exactly what triggers a notice requirement?

DM me "NOTICE" and I'll send you our protocol checklist.

What makes someone great?


The book, Good to Great, would tell you it’s disciplined people making consistent, focused decisions over time. 

In light of the Olympics, Lindsey Vonn has said, you have to believe in yourself when no one else does. You can give up, give in, or give it all you’ve got. 

The themes are consistent
Discipline
Focus
Internal drive 

For me, these have always been where I found my success. 

The competition with myself to be the best. 

It’s amazing what you find in the hours of pushing yourself. 

In a marathon
Hours of studying
Early mornings at the gym 
Late nights at the office 

If you’ve been there, you know what I’m talking about…

The one other thing I’ve unexpectedly found to bring that same drive in life, is love. 

In light of Valentine’s Day, a shout out to my fiancé taking his third bar exam coming up in a week. 

Not because he didn’t pass the first two but because he’s going to be barred in the whole country soon (except Louisiana - haha don’t worry I don’t want to move there next)

The drive, effort, dedication, commitment that he puts into his work makes me want to find the next level within…

So I’d add admiration and love for someone to that list of reasons to find a third or fourth gear in yourself. 

While it was yesterday, I thought I needed something more than insurance humor in celebration of the day. Happy Valentine’s!

So incredibly proud of you David Gutierrez ❤️

What’s your take on what makes people great?

Eighteen years in insurance taught me what no training manual covers.


Here are the unspoken rules that matter most:

1. Relationships outlast resumes.
The best placements don't come from knowing the product. They come from knowing the underwriter who can make an exception. Build the relationship before you need the favor.

2. Saying "No" is a skill.
Early in my career, I said yes to everything. I learned the hard way that overcommitment leads to mediocrity. Boundaries create the space for excellence.

3. Ask the "Junior" questions.
I was 24, manuscripting policies with General Counsels. I asked questions that probably annoyed them.
But asking when you don't understand builds expertise faster than pretending you do.

4. Own mistakes immediately.
Coverage errors happen. The brokers who survive own them fast. The ones who spiral try to hide them. (This one I learned early days from my parents.)

5. Physical discipline supports mental performance.
You cannot sustain high performance on declining physical capacity. Insurance rewards endurance. Train for it.

Nobody told me these rules at 22.
I learned them through trial, failure, and watching others burn out.

What has been the key to your most career success?

Ps. Also! Make the most of the travel, and make it fun.

Legally, a drone is an aircraft.
That one definition nearly created a multi-million dollar uninsured loss.


I was reviewing a policy for an insurance carrier client.

We reached the "Aircraft and Operational Machinery" exclusion.

The CFO stopped me.
"Wait. We use drones to inspect property claims. If this exclusion stands, are we covered?"

Technically? No.

If the policy excludes "aircraft," and the FAA defines a drone as an "aircraft," the carrier can deny the claim.

Most brokers would wave this off.

"It’s a standard exclusion. They know what you do. It’ll be fine."

I don't rely on "fine." I rely on the contract.

We added a carve-back:
"This exclusion does not apply to the use of unmanned aircraft for claims handling and loss assessment."

One sentence.

Total protection.

Standard forms are written for hypothetical companies.

Manuscript policies are written for your operations.

How many "standard" exclusions in your policy are silently blocking your actual business operations?

Book a review. We usually find the first gap in 15 minutes.

The insurance industry is approaching a 400,000-worker deficit.


CFOs, CUOs, and board members at regional insurers, reciprocals, and mutuals…

Here's the part most people get wrong: Gen Z isn't avoiding insurance careers. They don't know they exist.

In my 18 years in this industry, I've watched the narrative problem compound:

We're an industry that has exactly what younger generations want — meaningful work, people-first culture, good pay, career growth.

But we've done a poor job of telling that story.
Meanwhile, the talent we do have? We're burning them out. A CII study found 78% of employers have taken no steps to address secondary trauma in claims professionals.

We manage external risk all day. We should apply the same rigor to our own teams.

This week's Friday Five covers all of it — the talent gap, the burnout blind spot, and what leaders are doing differently (including 250 Pilates classes).

Comment "BRIEF" below if you're not on our distribution…

Stay covered!

P.S. If you're serious about building the next generation of insurance talent, it starts with telling your story. We've had great success being authentic on social media about who we are and what we stand for.

P.S.S. Getting out in nature, doing pilates, meditation helps with burnout. Can you guess where this is?

Innocent until proven guilty" is a legal right.
It is not an insurance right.


Most D&O policies contain a "Conduct Exclusion."
It states the insurer will not pay for claims arising from fraud or criminal acts.

That sounds reasonable. You shouldn't be insured for committing crimes.

The problem is the trigger.

In standard policies, the carrier can often stop paying defense costs as soon as there is a "fact in dispute" or a credible allegation of fraud.

If a plaintiff accuses you of fraud, the carrier can say:

"This looks like it falls under the exclusion. We are pausing defense payments."

You go bankrupt proving you didn't do it.

We change the trigger.

We demand "Final Adjudication" language.

This means the carrier must pay your defense costs all the way through trial and appeal.

They can only apply the exclusion if a judge or jury issues a final, non-appealable ruling that you actually committed the act.

We shift the burden of proof from you to the contract.

Check your policy for "Final Adjudication" wording.

If it's not there, you are exposed to the allegation alone.

This is just one of 10 tweaks we make to the conduct exclusion alone to ensure that you have defense cost coverage. 

DM me "CONDUCT" and I'll help you find them.

A single word just split a federal court ruling.


Most financial institutions treat their Crime Bond and their Cyber Policy as two separate safety nets.
But a recent ruling (Hartford vs. HSB) just proved why that is a dangerous assumption.

The Bond was dismissed. The Cyber policy survived.
The difference wasn't the loss itself. It was the definition of "Causation."

Here is the nuance that most programs miss:

1. The Bond: Often excludes losses where an employee is "tricked" into sending money (Social Engineering). It requires the computer itself to be the cause.

2. The Cyber Policy: Applies a more permissive "direct result" standard that holds up even when human error is involved.

If you are relying on a $250k Social Engineering sublimit to cover a seven-figure wire fraud loss, you are exposed.

I’ve spent years architecting programs for financial institutions, and I always look for this specific friction point.

You cannot map these coverages in silos. They have to work together.

We broke down the full legal framework in this week’s Boardroom Briefing.

Comment "BRIEF" and I'll send it over.

Early in my career, I said "Yes" to everything.
Every client call. Every project. Every "quick question."

I thought availability was a competitive advantage.

I was wrong.

Overcommitment is the enemy of excellence.
If you are always available, you are never deeply focused, creative, or unique.

I learned the hard way:

You cannot manuscript a complex policy while answering emails every 5 minutes.

You cannot negotiate a difficult claim while jumping on "quick syncs."

The Pivot:
The process was developed. 
Each day had a focus throughout the week. 
Each month prepared for the next. 
Always aligning with the client’s calendar 
150 days out from expiration. 
Sunday nights were for alignment of the week. 
Fridays for policy checking. 

It felt too structured but the focus helped my alignment,
the team,
The client. 

My clients stopped getting "fast answers."
They started getting better answers. 

Structure creates the space for 
deep work, 
unique, 
creative outcomes.

And deep work is the only competitive advantage that lasts.

What is one thing you need to “structure" this week to better align the team?

At the American Bankers Association Risk Management Conference in Orlando?

I’m on the Brightline Trains on my way up. 

Would love to meet up! Send me a note. 

(And yes, I changed my hair)

Kroll just surveyed 325 PE executives about cybersecurity.

The headline number: 80% experienced hold-period cyber disruption. Average financial hit per deal: $2.1 million.

But the number that stopped me...82% of PE firms have no dedicated cybersecurity leader managing portfolio risk.

Not "could improve their approach." 
No leader. 
Period!

When Flip and I review these reports for the Friday Five, we're looking for the data point that changes how our clients think about their next renewal. 

This week had three of them.

The $77.7 billion US data center construction surge creating entirely new risk classes for carriers. 

The PE cyber governance gap that predicts whether a firm absorbs a valuation hit at exit. 

And the plaintiffs' bar expanding its litigation analytics to 1,200 additional state courts.

Three forces. 

One common thread...the institutions slowest to adapt pay the most.

We broke all of it down in this week's Boardroom Brief.

Link in comments.

Comment "BRIEF" if you want it in your inbox every Friday.

If your insurance coverage doesn't work in a simulation, it won't work in a crisis.


We don't just place the coverage and file the binder.

We stress-test it.

Before the program binds, we run "Mock Claim" scenarios against the proposed language.

We simulate the specific nightmares that keep the C-Suite awake:

1. The Friday Night Hack

A ransomware event hits at 6 PM. Who do we call? Does the "Breach Response" definition actually trigger immediate counsel, or are we stuck waiting for carrier approval?

2. The Regulatory Subpoena

A short-seller report triggers a stock drop. The SEC calls. Does the policy cover the "Informal Investigation" costs, or does it only trigger after a formal Wells Notice?

3. The Nuclear Verdict

A jury awards $50M. Does the excess tower sit flush on top of the primary, or is there a gap in the attachment point that leaves you exposed?

We usually find the cracks during the simulation.
It is infinitely better to find them in a conference room than in a courtroom.

You stress-test your software.
You stress-test your financials.
Start stress-testing your risk transfer.

Ready to see if your program holds up?

DM me "STRESS TEST" and let's run a scenario.

Ps. This is how we react when we hear of another prospect’s program not working and they need a LION!

The single biggest leverage point…


Time

Most brokers start the renewal process 30 days before expiration.

They flood the market with submissions. They cross their fingers. They hope for appetite.
You get daily emails asking for "just one more thing" while trying to close your quarter.

We operate on a 150-day cycle.

Day 150: The Strategy
We map out exactly where we are headed. We identify the story we need to tell before we ever open a submission file.

Day 120: The Build
We construct the submission. We test every angle of the risk narrative.

Day 90: The Approach
The carriers see our first approach now. We are reading the market, not reacting to it.

Day 60: The Options
We have your options locked down.

Day 30: The Bind
Bindable terms in hand. No drama. No surprises.

One client saw their limits jump 25% at flat premium simply because we had the runway to position them properly.

You negotiate effectively when you control the clock.

If your renewal is July 1st, we should be starting right now.

DM me "TIMELINE" and I'll share our 150-day execution roadmap.

I’m exceptional at bar games. 


Corn hole / bags

Shuffleboard 

Darts 

Ping pong etc. 

And if you’re a guy reading this you’re probably like most other guys who think…

Ya I’m sure she is for a girl. 

Well I’d probably beat you too 😂

I’m rarely this confident about my ability but repetition lends itself to credibility. 

It’s not that people underestimate me. 

It’s that they never thought to ask. 

They just decide. 

That I wouldn’t be good

Couldn’t be that good or whatever it is

But the reality is that this happens everywhere in life at all times. 

It often happens with the megabrokers. 

Well, of course, they’ll be the best because it’s

Xyz or abc or whichever three letter broker it is. They’re the biggest or they have the most data or insert whatever assumption. 

But that really isn’t the case. 

What makes someone or some team exceptional is that 

Drive
Skill
Extra effort 
Hidden talent 

Being a guy with a sport or a mega broker with a deal doesn’t make you necessarily the best. 

At LION Specialty we pride ourselves on being that team that has that extra effort, and hidden talent. 

Curious what that looks like?

Come talk to us. 

What talent of yours often gets overlooked?

P.S.  for a little video proof… the ongoing dual between my fiancé and me… anytime there’s a game to be played… and yes, the record is 62 / 57 … me. We’ve kept score the whole time we’ve been together. For the record, he’s also pretty incredible at games.

Most executives discover their D&O coverage gap the day they get sued—not the day they sign the policy.


Here's the brutal part:

CFOs and general counsels spend weeks negotiating premium rates and policy limits. But the language that actually determines whether you're covered? Most never read it.

I've reviewed hundreds of D&O policies. And the same technical gaps show up over and over.

These aren't edge cases. They're the exact provisions insurers use to deny claims when executives need coverage most.

Here are 3 policy traps that sink real claims:

1/ Fraud exclusion language with a "dishonesty”trigger

Vague fraud exclusions let the insurer deny coverage based on allegations alone—no final judgment required. Executives are left funding their own defense. 

✅ Protective: "Fraud as determined by final non-appealable adjudication"
❌ Risky: "Fraud resulting from dishonest acts" (no adjudication requirement)

2/ Hammer clauses forcing lowball settlements

This provision penalizes you for rejecting settlement offers the insurer wants to take.

Refuse a settlement? The policy limits your recovery to what you would've paid if you'd accepted.

✅ Protective: No hammer clause, or "modified hammer" (insurer shares excess costs)
❌ Risky: "Insurer's liability limited to settlement amount offered"

3/ Representations language that outright excludes coverage and relies on all being material

If your policy application becomes part of the contract, any misstatement—even unintentional—can be used to deny 

This includes statements made by people you don't even know about facts you can't verify.

✅ Protective: "Severability of applications" + "only material items to acceptance can be used to deny"
❌ Risky: "Application is part of this policy and all statements are warranties"

I've seen GCs negotiate policies for months and yet miss some key details like these

Which of these gaps exists in your current D&O policy?

Talk birdie to me


The line the from sweatshirt I’m wearing here. And a term that is on the minds of many pros this week at TPC Scottsdale golf tournament.  

As I watched these pros and amateurs tee off yesterday, I’m constantly reminded of the dedication and skill that it takes to get to the top of your game. 

While it starts with above average skill, it always comes back to finding beauty and comfort in the mundane. 

That extra effort to do the next rep, 
one more hour of practice,
one more review,
one more check

I see it in all aspects of life:

My cousin who did make a birdie yesterday in the tournament - has played golf for 40 years but just changed his golf swing recently to find that “next level”

Our team who reviews each document over and over again to make sure there are no mistakes. 

I’ll continue to believe that drive will allow anyone to outperform those around them. 

While it can’t be trained, it can be encouraged by team members who share that same desire to continue to level up. 

What are you doing to level up?

Right now we are perfecting our internal data to make sure we are accurately capturing it for the future!

Freedom of speech and press as given by this platform itself


How lucky are we to be able to have individual liberties that some only dream to have

•	Believe in who or what you wish
•	To gather with whom we wish 
•	The right to a fair trial if accused 

To get to use social media to promote

Our companies
Our ideas
Ourselves 

It’s seemingly sometimes lost on people but what a gift it really is. 

So today, I’m grateful for those who came well before this time, while many and much had to happen to get us to where we are, it was those founding fathers and first presidents who started us on this incredible path that we are on today. 

Happy Presidents’ Day

“The stiff and unbending is the disciple of death. The gentle and yielding is the disciple of life". 


A quote from the Tao Te Ching. 

In building a business, being around friends at different phases of life, from different cultures, marrying someone of a different ethnicity, and trying at all times to immerse myself in culturally rich cities, I’ve found this to be true to almost an unnerving point. 

If you’re not willing to bend
Change your habits
Continually grow
Apologize for your wrongdoings
Shift your path based on another 

You’ll find yourself in the same place for most if not all of your life. 

I was reminded of this quote in finishing the book Atomic Habits by James Clear . 

While on the face it’s about habits, I took away more the ability to

- take what is automatic and make it a deliberate practice 
- Learn to master the process of narrowing your focus to truly the most important element of success
- Constantly review and reflect

And more importantly than anything learning to fall in love with the mundane. 

Why does any of this matter?

Because it’s what makes people great. 

To be applied anywhere of deep success:

Successful entrepreneur
White glove service
Professional athlete 
Fighter pilot
The charismatic wealthy friend who seems to have it all 

Which all comes with the desire to master as task but always being willing to grow. 

Most do not have this level of discipline especially these days with AI, social media, and attention spans being less than 10 seconds. 

So for those who fall in this camp.  I applaud you, and hope to meet you someday!

Happy Saturday. 

Ps. A brand that definitely has this dedication to constant improvement and refinement! Their location in France was quite the experience!
Ruinart

Helping Founders Break the $10M Ceiling | Strategy, Cash Flow & Leadership Systems | Scaling CFO

I spent 25 years inside the machine.

GE Capital. GE Vernova. NBCUniversal. Unilever. Structured finance, capital markets, project finance across Latin America. I was the CFO who sat across from banks, governments, and Fortune 500 boards and made the numbers make sense. I closed an $800 million power plant deal. I managed capital market teams and hundred-million-dollar sales budgets. I built financial models that moved real money in real markets.

I was good at it. For a long time, that was enough.

Then it wasn't.

I stayed almost eight years past the moment I knew I was done. Eight years of golden handcuffs, institutional momentum, and not having a single person in my corner who could help me think through what leaving actually looked like -- financially, strategically, personally.

When I finally left, I made mistakes. I jumped into a startup that looked great on paper and had no financial foundation underneath it. I learned the hard way that passion without financial intelligence is just expensive optimism. Then I spent hundreds of thousands of dollars learning the things corporate never taught me -- how to sell, how to communicate with conviction, how to walk into a room and make people feel what I knew to be true about their business.

That education nearly broke me. And it turned me into something rare: a former Fortune 500 CFO who can read your financials like a surgeon reads an MRI and sit across from you like a partner who actually gives a damn.

That's what I do now.

I work with a small number of founders and executives -- people who've already built something substantial and want a strategic partner with real financial depth. Not a coach. Not a consultant recycling frameworks. Not a bookkeeper calling themselves a fractional CFO. Someone who's been in the rooms, closed the deals, read the balance sheets, and came out the other side with a clear point of view about what actually matters.

If you're a founder past $1M who can feel that the way you got here won't get you to the next level, I can show you exactly where the growth is hiding and where the model breaks.

If you're an executive who knows you're meant for something bigger than the title on your business card, I've been where you are. I made the leap. I can help you think through yours.

I don't work with everyone. I'm selective about who I take on because the work only works when both sides are all in.

One conversation is all it takes to know if we're the right fit.

Cruz Gamboa

McDonald’s didn’t win because the food was amazing.

They won because nothing was left to chance.

400°, not 375°.
2 minutes 50 seconds, not 3.
Two pickles. Always two.
Golden outside. Fluffy inside.
If you have time to lean, you have time to clean.

That’s not micromanagement.
That’s scale.

69M customers a day don’t tolerate creativity.
They tolerate consistency.

Ray Kroc didn’t build a burger company.
He built a machine that produces the same outcome, every time, anywhere in the world.

Most businesses fail because:

➡️ The standard lives in the founder’s head
➡️ Quality depends on “good people”
➡️ Execution changes with mood, energy, or talent

McDonald’s removed all three.

They turned judgment into instructions.
Talent into training.
Excellence into a checklist.

If your business needs you present to run well,
you don’t own a business.

You own a job.

Scale happens when systems are so tight that average people produce elite outcomes.

#scalingup #growth #ceo #founder

Most businesses don’t fail because they’re bad.

They fail because they’re trying to be someone else.

Burger King copied McDonald’s for 30 years.
Same audience.
Same positioning.
Same “family-friendly” nonsense.

And they kept losing.

Because you can’t beat the market leader
by playing their game better than them.

By 2004, Burger King was dying.
So they asked the only question that actually matters:

“Who is already buying from us?”

Not who they *wanted*.
Not who looked good in presentations.

The truth.

The answer?
Men aged 18–34.
Heavy fast-food users.
People who came back again and again.

And those customers didn’t want:

➡️ Safe
➡️ Cute
➡️ Corporate

They wanted:

➡️ Flame-grilled food
➡️ Control
➡️ Edge
➡️ Personality

So Burger King stopped pretending.

They brought back “Have It Your Way.”
Not as a slogan.
As a strategy.

They built everything around that one customer.

Marketing got bold.
Messaging got raw.
Campaigns got polarizing.

Subservient Chicken.
Whopper Freakout.

Not for everyone.
Exactly the point.

What happened next?

Same-store sales jumped.
Franchises grew.
And net income increased 2860% in three years.

That’s not a pivot.
That’s a resurrection.

Burger King didn’t beat McDonald’s.

They sidestepped them.

McDonald’s owned families.
Burger King owned young men who wanted control.

Different customer.
Different lane.
No direct competition.

Here’s the real lesson:

If you try to serve everyone,
you get ignored by everyone.

The fastest way to grow isn’t copying the leader.

It’s finding the customer they don’t care about
and building obsessively for them.

Specific beats broad.
Always.

#ceo #founder #growth

Most businesses don’t fail from lack of effort.

They fail from listening to themselves instead of the market.

Dunkin didn’t pivot loudly.

They pivoted quietly by watching what people kept paying for. 

Then they let the data rewrite their identity.

That’s the real upgrade:
✅ Feelings → Facts
✅ Ego → Evidence
✅ deas → Income that repeats

The market is always talking.

Your sales are the language.

So here’s the uncomfortable check:
What do people come back for again and again?

And are you building more of that… or still pitching what you’re emotionally attached to?
#scalingup #CEO #founder #growth

Your First Product Is Not Your Last

The first $5M? Brutal.
The next $5M? Still hard.
After $10M? Growth accelerates.

Here’s the scaling truth Kevin O’Leary calls out:

The first $5M is about survival. You’re learning how to deploy capital, take smart risks, and build systems that work. 

Most entrepreneurs quit here.

The next $5M? 

Execution matters. You’ve survived the grind, learned what works, and can now scale with confidence. Decisions compound. Efficiency improves. Strategy becomes your edge.

Beyond $10M? You’re playing a different game. Capital works for you, not the other way around. Systems, processes, and disciplined execution create leverage.

Lesson: 

Wealth and business scales the same way. 

Master the first phase. 
Build discipline. 
Then scale.
#scalingup #founder #growth #ceo

Most people think Starbucks’ rewards program is about free coffee.

It isn’t.

It’s about cash flow.

Starbucks Rewards is not a loyalty perk.
It’s a prepaid deposit system.

When a customer loads money into the app, Starbucks gets paid before any coffee is made.
Accounting-wise, that money sits as deferred revenue.

But operationally?
It’s usable cash.

That’s the move.

Instead of waiting for daily transactions, Starbucks created a system where millions of customers fund operations in advance.

No interest.
No bank fees.
No dilution.
No debt.

Every preload improves:
✅ Working capital
✅ Liquidity
✅ Balance sheet strength

And Starbucks holds that cash until the customer redeems it.

Some never do.

Unused balances.
Forgotten cards.
Abandoned apps.

That “breakage” flows straight to profit.

Multiply this behavior across ~29 million users and you don’t have a rewards program anymore.

You have a deposit base.

This is why Starbucks scales so efficiently:
▶ Stores expand faster
▶ Cash flow stays predictable
▶ Capital stress stays low

They didn’t out-market competitors.
They re-engineered when money moves.

The lesson:-

Growth isn’t always about selling more.
Sometimes it’s about getting paid earlier.

Starbucks didn’t build loyalty.
They built a financial engine and wrapped it in a green apron.#ceo #scalingup #growth #ceo #founder

ADIDAS LOST €1.5 BILLION.
NOT TO NIKE.
NOT TO THE MARKET.
BUT TO ITS OWN BUREAUCRACY.

January 2023:
Dead Yeezy stock.
First loss since 1992.
Slow teams. Scared decisions. Broken speed.

9 months later?
Profitable. Faster. Sharper. Beating Nike.

The turnaround wasn’t magic.
It was leadership.

One CEO did 3 things most companies avoid:
→ Cut layers
→ Killed approvals
→ Simplified what already worked

No hype.
No noise.
Just speed, clarity, and conviction.

Big lesson:
You don’t lose because you’re small.
You lose because you’re slow.

Sometimes the fix isn’t more strategy.
It’s less nonsense.

#scalingup #CEO #founders #growth

ADIDAS Story

Most companies scale faster by cutting people.
Publix scaled stronger by owning the opposite.

95 years. Zero layoffs.
Not luck. Not culture posters.
A Scaling Up system done right.

➡ Promote from within
➡ Clear succession planning
➡ Everyone thinks like an owner
➡ Leaders built, not bought
➡ Long-term value over short-term savings

When people own the outcome, execution compounds.
When leadership is grown internally, trust scales.

This isn’t a feel-good story.
This strategy may not be your strategy. 
For Publix, It’s a people strategy that beat Walmart.

You have to find what it's true for your company. 

Scale isn’t about size.
It’s about who owns the results.

#scalingup #growth #CEO

No Layoffs?

He didn’t fail for 10 years.
The market just wasn’t ready yet.

Hwang Dong-Hyuk sold his $675 laptop to buy food.
Lived with his grandmother.
Got rejected for a decade.

Studios said:

➡️ Too weird
➡️ Too violent
➡️ Not commercial
➡️ Too complex

Same script.
Same idea.
Same “no”.

Here’s the part most people miss 👇

This wasn’t a talent problem.
It was a timing + distribution problem.

He had the product early.
The market came late.

In 2018, Netflix expands globally.
Needs bold, non-safe content.
Needs local stories with global emotion.

One exec reads the script and says:
“This is exactly what we need.”

$21.4M invested.
Zero marketing push.
No homepage love.

Result?

✓ #1 in 94 countries
✓ 1.65B viewing hours
✓ $900M+ value created
✓ Best ROI in Netflix history

Scaling lesson most founders ignore:

Great ideas don’t die.
They wait.

If you’re early:
Don’t dilute the vision to get small yeses.
Build proof elsewhere.
Survive long enough to meet the right platform.

Scaling isn’t about changing your idea.

It’s about finding the right leverage.

One right distributor > 1,000 wrong pitches.

Ten years of “weird”
became a global empire.

Sometimes the world just isn’t ready yet.

Stay in the game long enough… and it will be.
#scalingup #founderstories #growth #CEO

The World Isnt Ready

Most people would’ve quit.
They didn’t.

➡️ 2003.

Waco, Texas.
No hype.
No capital.
No backup plan.

Chip and Joanna Gaines quit stable jobs to flip houses.

They slept on air mattresses.
Made $300 in some months.
Maxed credit cards.
Half-finished renovations.
Joanna pregnant.
Chip doing the labor himself.

Friends kept asking the same question losers ask winners early:
“When are you getting a real job?”

Here’s the part most people misunderstand.

They weren’t building houses.
They were building taste.
A repeatable look.
A clear point of view.
Something people could recognize without a logo.

While others chased bigger markets,
they stayed small.
Cheap.
Ignored.

That was the advantage.

A local producer didn’t care about their revenue.
He cared about their authenticity.

How they treated clients.
How they worked together.
How real it felt.

➡️ 2013.

HGTV launched Fixer Upper.

By season two:

5M viewers per episode.
#1 show on the network.

Then they did what confused everyone.

At the peak…
They walked away.

Because TV was attention.
Not leverage.

So they built Magnolia.
A shop.
A restaurant.
A platform.

They stayed in Waco.
Lower costs.
Total control.
The town became the moat.

Today:
1.2M+ visitors every year.
$750M+ valuation.

Lesson:

Don’t chase scale.
Earn trust first.
Don’t compete where everyone goes.
Dominate where no one is looking.

That’s how you turn $300 months
into a generational business.

#scalingup #growth #ceo #founder

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cruzgamboadrive

patagonia-solar-llc

Founder Stories

Former GE Capital Executive | I help founders and executives see what their financials aren’t telling them.

Growth without cash flow is just noise. 📉
Dives deeper into why founders who master cash strategy scale faster, stay resilient, and win long term.

Full Cash Is King podcast episode premiering Friday 🚀

🔔 Turn on notifications so you don’t miss the next clips—and the full conversation.

👉 Set your reminder & watch the premiere here:
https://lnkd.in/eBnXhnie

#CashIsKing #DevinSizemore #PodcastShorts #BusinessPodcast
#CashFlowManagement #ScalingBusiness #FounderMindset
#SustainableGrowth #WealthStrategy #EntrepreneurLife
#YouTubePremiere #PodcastReels

A Sony engineer watched his daughter play Nintendo in 1984 and thought “the sound on this thing is garbage.”

Ken Kutaragi secretly built a better chip and gave it to Nintendo. Sony almost fired him for it.

Then he convinced Sony to partner with Nintendo on a CD-ROM console called the “Play Station.”

June 1991. Sony announces the partnership at CES.

Next morning? Nintendo takes the same stage and dumps Sony for Philips.

Sony’s board wanted to quit gaming entirely. Called it a “toy business.”

Kutaragi stormed into the president’s office. “Are you going to be a laughing stock to Nintendo for the rest of your life?”

The president’s response: “Just do it.”

They had to exile Kutaragi’s team to Sony Music because headquarters refused to house the project.

Then Kutaragi pitched Sega on a joint console. Their board laughed: “That’s a stupid idea. Sony doesn’t know how to make hardware.”

Betrayed by Nintendo. Rejected by Sega. Nearly killed by his own company.

December 1994. PlayStation launches. 100,000 units sold day one.
At E3, Sega announced the Saturn at $399. Sony’s Steve Race walked to the mic, said “$299,” and walked off. Standing ovation.

By 1998, PlayStation was 40% of Sony’s total profit. 563 million PlayStations sold across all generations. The PS2 is still the best-selling console ever.
The prototype’s codename? “PS-X.” Everyone knew the X was a reminder of who crossed them.

Most founders think this is a story about revenge. It’s not.
Kutaragi’s biggest fight wasn’t Nintendo or Sega. It was his own organization that thought the vision was beneath them.

That’s usually the real constraint. Not your competition. The blind spots inside your own company that nobody’s willing to name.

#scalingup #founder #ceo #growth

Uber didn’t scale by starting cheap.
It scaled by starting premium.

Black cars.
Polished drivers.
A reference point that said: 
this is what great looks like.

That first price wasn’t about revenue.
It was about positioning.

Once the market believed Uber = quality,
they introduced UberX.

Lower cost.
Same app.
Same brand trust.

Now scaling was easy, because value was already proven.

This is the Scaling Up lesson most founders miss:

➡️ Use a premium offer to validate demand
➡️ Anchor perception at the top
➡️ Expand down the price ladder without breaking trust

Luxury sets the ceiling.
Access fills the volume.

Start cheap and you fight on price forever.

Start premium and you control how, and when, you scale.
#scalingup #growth #ceo #founder

The most successful people I know believe in themselves… almost to the point of delusion.

Look at Sam Altman:

→ Ran Y Combinator → scaled Airbnb, Stripe, Dropbox
→ Learned one truth: distribution + technology = unfair advantage
→ Built OpenAI → ChatGPT hit 100M users faster than any product in history

Here’s what most entrepreneurs miss:

You don’t scale by working harder.
You scale by stacking leverage.
Capital, talent, technology, timing.

All amplified when you believe early and commit fully.

Sam didn’t just launch a product.
He built the platform the future rides on.
Multi-billion-dollar partnerships. Global adoption. AGI-level ambition.

Scaling up is seeing the future before everyone else does and forcing reality to catch up.

The formula is simple:

1️⃣ Recognize leverage early
2️⃣ Commit fully, almost to the point of delusion
3️⃣ Stack capital, talent, and distribution
4️⃣ Let results justify belief later

Stop waiting for perfect conditions.
Stack your leverage.
Scale now.

#scalingup #growth #ceo #founder

Most founders try to grow profit by chasing more revenue.

That’s backwards.

Profit doesn’t come from “more.”
It comes from better.

Here are the 5 levers that increase profit faster than revenue:

1. Pricing

If you’re scared to raise prices, you’re undercharging.
A 5% price increase beats a 30% increase in leads. Every time.

2. Costs

This isn’t about cutting coffee.
It’s about killing anything that doesn’t move revenue or retention.

3. Capacity

Your team isn’t maxed out.
Your systems are broken.
Fix utilization before hiring another person.

4. Customer Mix

Some customers cost you money.
Fire them.
Double down on the ones that pay, stay, and refer.

5. Operating Leverage

Build it once. Sell it many times.
Processes, automation, and repeatability are profit multipliers.

Here’s the truth:

Revenue feeds the ego.
Profit buys freedom.

Stop asking, “How do we grow faster?”
Start asking, “Which lever moves profit today?”

Founders who get this don’t need motivation.
They need systems.

Save this.
You’ll need it when growth starts hurting.

#scalingup #growth #ceo #founder

Cash flow isn’t optional—it’s the #1 rule behind sustainable business growth 💸
In this episode, Devin Sizemore breaks down how smart cash strategy fuels scale, stability, and long-term success.

Full podcast episode premiering 𝗙𝗿𝗶𝗱𝗮𝘆, 𝗝𝗮𝗻𝘂𝗮𝗿𝘆 𝟮𝟯𝗿𝗱 𝗮𝘁 𝟳𝗔𝗠 𝗘𝗦𝗧 🚀

🔔 Turn on notifications so you don’t miss the next reels and the full episode.

👉 Set your reminder & watch the premiere here:
https://lnkd.in/eBnXhnie

#CashIsKing #DevinSizemore #BusinessPodcast #PodcastReels
#CashFlow #EntrepreneurMindset #ScalingBusiness #FounderTalk
#SustainableGrowth #WealthStrategy #StartupGrowth

Your business is bleeding cash.
And you probably can’t tell me exactly where.

I know because I ask founders this one question all the time:

“What’s the ONE constraint holding back your growth right now?”

Most can’t answer it.

They give me three answers.
They say “hiring.”
Or “marketing.”
Or “we just need more leads.”

That’s not clarity.
That’s guessing with confidence.

The scary part isn’t that a constraint exists.
Every business has one.

The scary part is running a company for years without knowing what it is.

Last month, a $3M founder told me his margins were “pretty healthy.”

So I asked him to break it down by service line.

Long pause.

He couldn’t.

Turns out ~40% of his revenue was barely breaking even.
He’d been feeding his best people to his worst clients for two years.

He’s not dumb.
He’s sharp.
He’s just never been forced to look at the numbers that actually matter.

So I built something.

12 questions.
3 minutes.

It won’t fix your business.
But it will show you exactly where the money is walking out the door while you’re busy chasing the next deal.

Pricing gaps.
Forecasting blind spots.
Team financial literacy.
Working capital readiness.

The difference between a $3M business that stays stuck
and one that cleanly moves to $5M and beyond.

Fair warning:
Most founders score lower than they expect.

That’s the point.

Take it free here: scalingcfo.io/assessments
No email wall.
No credit card.
No funnel gymnastics.

Just 12 questions and a mirror.

You might not love what you see.
But you’ll stop guessing.

#ceo #founder #growth #scalingup

Growing companies don’t stall because of the market.

They stall because the CEO doesn’t scale.

Here are the real 3 mistakes:

1.⁠ ⁠The Founder Stays the Hero

You’re still:

➡️ Approving everything
➡️ Solving every problem
➡️ Closing every big deal
➡️ Fixing every fire

You built the business by being the best operator.

But scaling requires becoming the best architect.

If you’re still the hero, you’re the bottleneck.

2.⁠ ⁠No One Owns the Outcomes

Titles don’t equal accountability.

If revenue drops, who owns it?
If churn spikes, who owns it?
If margins shrink, who owns it?

If the answer isn’t ONE name, you don’t have ownership.

You have collaboration theater.

3.⁠ ⁠They Confuse Activity with Leverage

More hires.
More meetings.
More tools.
More initiatives.

But no single constraint identified.

Scaling is constraint removal.

Find the bottleneck.
Attack it.
Repeat.

That’s it.

Growth doesn’t require more effort.

It requires:

➡️ Better structure
➡️ Clear ownership
➡️ Founder evolution

Most businesses don’t hit a ceiling.

The founder does.
#scaling #CEO #growth #founders

What’s one AI tool you wish existed, But still doesn’t?

Share your thoughts!

I will share more in about a week.

Best

Cruz

#scalingup #growth #ceo

“Deciding what not to do is as important as deciding what to do.”

This becomes painfully true when you start scaling.

In the early days, doing everything feels productive.
At scale, it becomes dangerous.

Most founders don’t break while starting.
They break while growing.

Jobs understood that scale isn’t about adding more.
It’s about removing friction.

➡️ Fewer priorities = faster execution

➡️ Clear principles = consistent decisions without micromanagement

➡️ Simplicity = systems that don’t collapse under growth

➡️ High standards = quality that survives volume

➡️ Speed = mistakes fixed early, not amplified later

➡️ Strong teams = decisions made without the founder in every room

Scaling fails when founders try to stay involved in everything.

It succeeds when decision-making becomes repeatable.

The real work of scale is subtraction.
Less noise.
Less ego.
Less unnecessary complexity.

This is exactly what I help founders with, turning chaos into clear systems so the business can grow without burning you out.

If you’re scaling and feel stuck in the middle,
DM me “SCALE” and I’ll walk you through how to simplify, delegate, and grow with clarity.

Stop treating video like content.

That’s why it’s not making you money.

I was in Austin and went to Aleric Heck’s “Video Authority” book launch at Self Publishing.com.

I expected marketing fluff.
I got a mental reset.

Aleric built Ad Outreach into an 8-figure company from a college dorm.

No VC babysitters.
No Silicon Valley permission.
Just execution.

Here’s the mistake I see founders make with video:

They post to be seen.
Not to be useful.

Views become the goal.
Virality becomes the metric.
Sales become the mystery.

Aleric’s framework is the opposite:

If someone doesn’t buy from you, they should still feel stupid NOT to follow you.

Give so much value that:

➡️ They trust you
➡️ They respect you
➡️ They assume you’re expensive

Counterintuitive part?

The more you give away, the more you make.

Because trust compounds faster than attention.

This is leverage.

You record once.
It sells for you while you sleep.
While you work.
While you scale.

But only if you do it right.

Here is one of the pearls I took away from his talk...

One test Aleric shared wrecked most “AI content strategies”:

In the lecture, he talked about a split-test they ran at his firm:

✓ Full AI videos
✓ Talking head
✓ AI hook + real human

The winner? Hybrid. By a landslide.

Full AI lost.

Why?

AI gets attention.
Humans get trust.
Trust gets money.

Tools multiply.
They don’t replace.

Your face.
Your voice.
Your thinking.

That’s the asset.

If you’re a coach, consultant, or expert business doing $1M–$10M and video isn’t part of your growth system…

You’re choosing slow growth.

Not because video is magic.
Because leverage is.

Read Video Authority.
It’s not theory.
It’s a playbook.

Congrats on the launch, Aleric Heck.🔥🤝

If you want the exact framework behind this, not opinions, not theory,
Aleric put the full system in Video Authority.

👉 https://lnkd.in/eN7v7eqi

#sclaing #founder #ceo #growth

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The Battle

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