I have been involved in the property sector all my working life and now have over 25 years experience in the delivery of development projects across a variety of sectors and regions 

Recently I have focused on the self storage sector, owning and operating facilities as well as providing 3rd Party Management Services to both property owners and investors interested in getting involved in the self-storage sector. 

I have also been a trustee of Resurgo Trust (www.resurgo.org.uk) which helps communities overcome social challenges through church based social ventures and 1MoreChild (www.1morechild.org) which provides housing and schooling for children in Uganda. I am currently a trustee of The Branch (www.thebranchtrust.org) which is a community hub run by St Mary’s Church in Chipping Norton, Oxfordshire.

I can be contacted on 07767 896 292 or nick@wigwamstorage.co.uk

Nick Grant

I'm seeing a number of misconceptions about self storage that are causing landowners and investors to either miss the window of opportunity entirely, or enter the market badly and lose capital.

Self storage still represents a significant property investment opportunity in the UK, but these misconceptions are hindering perception. So I've written this helpful article to expose the myths and reduce your risk.

Hope you like it.

#selfstorageuk #commercialproperty #commercialpropertyinvestment
#landdevelopment

Director at Wigwam Storage Management, pioneering centrally managed, tech enabled self storage facilities and JV partnerships to unlock profitable commercial property value across the UK

Open article: Seven Self-Storage Misconceptions That Could Cost You Hundreds of Thousands by Wigwam Storage Management • 10 min read

Seven Self-Storage Misconceptions That Could Cost You Hundreds of Thousands

One of the fastest-growing customer segments doesn’t have a credit card.


We discovered this first-hand at the weekend after a long dog walk.

Five of us sat down for lunch.
We were handed six menus.

Turns out Snoopy was eating with us.

He had his own menu.
On offer;

• A Doggiecino (frothy milk with lamb bone biscuits)
• Steamed rice with braised beef and vegetables

I briefly considered switching orders (His was cheaper.)

Naturally, I assumed this was a quirky one-off — so I checked when we got home.

It isn’t.

There is now a pet-friendly restaurant meal market worth circa $2bn globally, and it’s growing fast

This isn’t a fad. It’s the result of three bigger forces:
• Pet humanisation – dogs aren’t pets anymore, they’re family(I am guilty of this)
• Experience-led spending – people want shared moments, not just meals
• Social amplification – dogs at brunch = free marketing

In fact, a restaurant in New York has recently launched a full dog-only menu called “À La Bark”.
Starters.
Mains.
Puppuccinos

*Snoopy now expects table service at home*

*97%



That's the annual customer churn rate across the UK self-storage industry.

Operators replace nearly their entire customer base every single year.

I think about this number constantly. 

Especially when I speak with investors and landowners drawn to self-storage by the strong property fundamentals like yield compression, undersupply, and resilient demand.

All true and compelling.

But here's what often gets missed:

Self-storage isn't passive income. It's retail. Every Single Day.
If you're losing 97% of customers annually, you're on a treadmill:

Marketing to fill units
Converting enquiries under pressure
Onboarding new customers
Forever

At Wigwam, we manage 16 facilities and the fundamentals haven't changed.

Over 70% of customers are residential users making emotional decisions. They're stressed about a house move, worried about their belongings and trying to solve a problem quickly.

That requires:

People
Process
Persistence
Pace

This is why specialist self-storage management companies like ours exist - to handle the relentless operational rhythm so owners don't have to.

Execution beats strategy - especially when you're replacing your entire customer base annually. 

*SSA

DSOC

Lead all Sales and Marketing functions of Doncaster Security Operations Centre (DSOC)

Sales Director

DSOC's Head of Sales and Account Management for all existing and new monitoring clients. Reporting directly to the board and shareholders.

Sales Manager

Technical System Management and Account Management working under the Account Director and Operations Manager

Technical Account Manager

Young Storage Network (YSN)

The YSN Board represents a range of businesses from within the industry including operators and suppliers and their vision is to encourage the growth of young people in the self storage industry through networking and professional development. The board’s role is to achieve this by delivering the strategic priorities and projects of the YSN Strategic Plan.

Board Member - Supplier Representative

Reflex Systems Ltd

An opportunity to move towards senior management.

Reflex offered me a brilliant opportunity.

Timing ultimately meant my tenure was short lived.

Reflex treat me well during the Covid Lockdown and I'll forever be grateful for that. If it wasn't for the DSOC opportunity presenting itself, I would have stayed with Reflex.

My role was focused on PSIM, Command and Control projects and opportunities. I did win new business for DECIEM and was part of the team looking at Thirteen Housing Group, Leicestershire Police and PD Ports.

PSIM platforms in play were ISM Genesys and Veracity Viewscape (formerly iComply)

Technical Business Manager

ITG Initiatec Technology Group

Part of the Gough and Kelly Group.

I looked after Key Accounts such as,
Meadowhall
Sheffield City Council
Doncaster Metropolitan Borough Council
Sheffield United Football Club
Doncaster Rovers Football Club

Account Manager

Profile Security Services Limited

Profile bought Apple Security Group and i was asked to head up the security engineering team nationally. We merged over 100 live clients and i managed all Apple Security group client accounts as well as the engineers nationally.

Senior Engineer - Continuation of employment post buyout of Apple Security Group

Promotion to running a team of 5 engineers covering the UK. Product, design and delivery responsibilities.

Lead Engineer - Apple Security Group

Security engineer role focusing on cctv and remote solutions. Starting to take on team management and reporting responsibilities.

Security Engineer - Apple Security Group - continuation of employment from Telewatch

Basic level security engineer focusing on cctv and remote solutions for construction clients

Trainee Engineer - Telewatch Ltd - pre Apple Security Buyout

I can help you with remote monitoring and I can certainly improve your current service levels. 

We are an NSI Gold, Category One, ARC and RVRC. (Alarm Receiving Centre and Remote Video Response Centre).

My past positions:
Trainee Engineer. Security Engineer. Lead Engineer. Technical Manager. Account Manager. Sales Manager. 

Currently, Sales Director of DSOC, Doncaster Security Operations Centre. 

I'm CMI Level 5 and ISP Level 6 qualified. I previously held CTSP certification and ASyl status with the Security Institute. 
I'm currently a Board Member of the Young Storage Network UK and former Chair of the Security Sector Forum for the SSA UK. I have worked my whole career in the Security Industry, since 2007.

#TailoredTrustedTogether 


Personal Bits:

Proud dad of two and husband of one.

Recently, 2024 onwards, i have taken on various voluntary roles at Ossett United Football Club and Ossett Albion Junior Football Club. I am the Community Manager for #OUFC. We are working hard to connect the club to it's town and people. We are in the East Division of the Northern Premier League which is the 9th tier of English Football and Step 4 of the Non League system. Everything we do is centred around our philosophy of togetherness and our motto of #StrongerTogether 

I'm a UEFA C License qualified Football Coach as well as a World Snooker qualified Snooker Coach. I have coached Football since 2020 and Snooker since 2016.

I am incredibly passionate and put everything i have into everything i do.

Ant Hebblethwaite

Come on Doncaster Rovers FC 👨‍👧⚽️❤️

Grace has spotted either the DSOC board or the KFC board 🤔🤷‍♂️😂

#UpTheRovers LOVE the FA Cup 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏆🤩

Sales Director at DSOC - CCTV and Alarm Monitoring - NSI Gold, Category One🥇- ant@dsoc.uk - 07512338077

Decent seats ⚽️❤️🏟🤩👨‍👦

Everytime I get a sniff of a ticket to a Liverpool Football Club match, I take it. It's such a privilege watching live football in this Stadium 😇😍

Thank you very much Liam Prendergast Sir 🙏

#DadAndLadTime

Following David Shaul 's post about our previous work together. 'Back Int Day, 2022' 🤯 

Dave and Rob Campbell helped us put together some facility videos for Storebox Self Storage Limited, Storabl Self Storage, Ready Steady Store and the The Self Storage Association UK

Good times back in 2022.

I cringe at watching and listening to myself but it is pretty amazing to watch and listen to this tbh!

We were flying at over 200 #SelfStorage sites connected to us back then, 'Through The Roof'!

Well. We now have well over 800 with #CCTVmonitoring #AlarmMonitoring #AccessControlMonitoring #OutOfHoursCallService and a LOT more. We are the leading monitoring supplier for the storage sector in not only the UK but the whole of Europe and we backed that up with the double UK and EU Award wins last year!

Our whole team has worked flat out for 6 years. Pushing and pushing.

We had our successes in the first 2 or 3 years by working with people like Dave Shaul, we will always support local businesses and people as we continue to grow ourselves!

#SupportLocal

Gear change pending. TRULY!

I think the Ai bots might know me well 🤖 🤔 😅 

They can't spell though. CCTV is PRPEATION 👀 😂

My wonderful Mother in Law is looking for a new role. She has SO MUCH experience with PSIM, Command and Control, Compliance, Ops and Business Management.

Sharing for my brilliant network.

Hi everyone! I’m seeking a new role and would appreciate your support. If you hear of any opportunities or just want to catch up, please send me a message or comment below. I’d love to reconnect. #OpenToWork

About me & what I’m looking for:
💼 I’m looking for Manager, Project Manager, Manager of Operations, Account Manager, and Key Account Manager roles.
🌎 I’m open to roles in Lincolnshire, West Yorkshire, South Yorkshire, and East Riding Of Yorkshire.

Looking for Manager, Project Manager, Manager of Operations, Account Manager and Key Account Manager roles

taplio

The Battle

Nick Grant

Ant Hebblethwaite

Followers

Posts

Engagements

Likes

Performance ScoreNick Grant's LinkedIn Performance

Performance ScoreAnt Hebblethwaite's LinkedIn Performance

Ready to grow your LinkedIn presence?

taplio

The Battle

Nick Grant

Ant Hebblethwaite

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Nick Grant's LinkedIn Performance

Performance ScoreAnt Hebblethwaite's LinkedIn Performance

Ready to grow your LinkedIn presence?

Performance ScoreNick Grant's LinkedIn Performance