Healthie

Responsible for the complete marketplace operations, from vision to execution. Creating valuable product partnerships with other digital health companies to bring additional value to our customers.

In H2 2023, led the complete legal restructuring of Healthie's marketplace to ensure compliance with a number of federal statutes as Healthie became ONC certified. This restructuring included moving existing partners to new agreements to create more standardization across the marketplace. To date, Healthie has over 30 partners building to our APIs. In March of 2024, we relaunched the marketplace as “The Harbor.”

My role also includes direct management of a Clinical Operations Program Manager and Partner Success Manager.

Director of Marketplace

Joined Healthie’s business development team in December 2022 as a Senior Account Executive. Was 150%+ to quota before being promoted to Director of Marketplace

Business Development

haley

haley is a mental health conscious search engine that acts as a resource directory and content distribution platform. It's the easiest way for anyone to find what they're looking for in mental health thanks to our unique filters. In March of 2023, we officially turned off the site.

Co-Founder and CEO

Panda Health

Panda is healthcare's first digital health marketplace and is contracted to be Vizient's exclusive digital health marketplace. Some of the top names in healthcare, Yale, Ochsner, UW, are not only investors but clients of Panda.

Led the business development outreach for remote patient monitoring and digital patient intake. Also participated as subject matter expert on telehealth and digital patient intake.

Director, Digital Health Portfolio Growth

Mend Family: Integrated Telehealth for the Modern Practice.

Led the hiring of 6 BDRs who succeeded hitting quota in their first months and were promoted to Account Executives

Director Of Business Development

Quota Attainment for Q1-2021: 165%
Deal Sizes Closed: ARR up to and over $500,000

 Moved into Director of Business Development role

Sr. Account Executive

As an Account Executive, I work to develop new client relationships, strategic partnerships, and manage existing partnerships with a variety of healthcare organizations. (Behavioral Health, Medical, FQHC, Hospitals, Health Systems, etc)

2020 Sales - $2 million+ in contract value  
Deal Sizes Closed: ARR up to and over $330,000
Tech Stack Used: Salesforce, Outreach, ZoomInfo, Gong, Slack, GSuite, LinkedIn

Account Executive

Inbound Sales Representative

Sales Development Representative

OY-L

Created weekly reports to aid in the CEO's decision making by using modern marketing analytics tools including Google Analytics and Facebook Pixel
Designed and Implemented a multi-channel digital marketing strategy, resulting in 91% increase in site traffic, 102% increase in new users, 705% increase in social acquisition and 285% increase in email acquisition

Digital Marketing Manager Internship

Healthcare Partnerships | Director of Marketplace at Healthie

Experience at digital health companies from pre-revenue to 8-figures in ARR and led sales for a telemedicine company that more than tripled in size during the COVID pandemic. 

Outside of work, I still keep up to date on everything track and field. During the weekends, you can trust I'm watching this week's Formula 1 race before heading out to the beach or one of Orlando's world renowned theme parks. 

Any inquiries: nneral@gmail.com
Meet with me: intro.co/NickNeral

Nick Neral

Path

Responsible for assessing the medical necessity for ongoing sessions and facilitating the provision of quality-efficient behavioral health services to patients and therapists.

Clinical Care Reviewer

Clinical Care Review

Motivo

- Providing clinical supervision for post master's clinicians working towards their LMHC in Massachusetts

Clinical Supervisor

NEIGHBORHOOD COUNSELING AND COMMUNITY SERVICES, INC

- Provide clinical assessment, treatment planning and ongoing individual therapy to a diverse range of clients ages 18+
- Participated in recruiting, supervision and training of clinical staff and interns
- Program development, utilization review, and administrative projects as assigned by Program Director

Assistant Director

-Provide clinical assessment,  treatment planning and ongoing individual therapy to a diverse range of clients ages 18+

Outpatient Community Mental Health Clinician

Beth Israel Lahey Health

- Review medical records prior to initial evaluation to familiarize with the patient's history to perform a thorough, quality assessment.
- Assess patients for behavioral health disorders and the continuum of substance use disorders, including use, abuse and/or dependence.
- Utilize clinical skills in brief treatment approaches such as: CBT, Motivational Interviewing, Problem-Solving Therapy, Supportive Therapy, Behavioral Activation and Psycho-Education.
- In collaboration with the primary care treatment team, design behavioral health treatment plans of care based on patient needs and overall assessment.

Behavioral Health Clinician - Primary Care

Bay Cove Human Services

- Oversaw the clinical/counseling service functions of the Clinic, including policy and procedure development, coordination of group programming, and caseload assignment
- Led the quality assurance and performance management efforts through ongoing data collecting/reporting, documentation reviews and compliance auditing
- Participated in recruiting, supervision and training of staff
- Assumed supervisory responsibility of the program in the absence of the Program Director
- Project Manager on AMS Replacement Project
- Provided individual and group therapy for clients with opioid use disorder 
- Conducted administrative detox hearings for clients who violated clinic policies in accordance with DPH regulations

Assistant Director - Treatment Center

- Provided individual and group therapy 
- Participated in recruiting, supervision and training of staff
- Consulted on transition to new Electronic Health Record and trained staff upon implementation
- Managed the development & expansion of the group therapy program 
- Collaborated on compliance auditing for CARF accreditation 
- Conducted administrative detox hearings for clients who violated clinic policies in accordance with DPH regulations

Senior Staff Clinician - Treatment Center

- Provided clinical support for clients transitioning from continuing care inpatient facilities to Bay Cove community housing placements
- Promoted effective communication and handoffs throughout services by developing client specific onsite trainings for Site Managers and Housing Support Workers
- Provided clinical supervision for intern(s)

CBFS Clinical Transition Specialist

- Coordinated and managed the intake process for DMH clients referred for CBFS services which included completion of record review, intake interview, and client assignments

CBFS Intake Coordinator

- Worked with a cluster of multiple DMH group homes to provide clinical support, consultation, and implementation of risk management plans. 
- Conducted onsite training for CBFS group home staff
- Assessed clients presenting in a psychiatric emergency and coordinated stabilization services

CBFS Housing Clinician

South End Community Health Center

- Engaged in relationship building and case management of a caseload of Department of Mental Health clients that live independently, in group homes and/or are homeless
- Responsible for completion of all client documentation including annual assessments, treatment plans, and progress notes in accordance with Performance Based Treatment Standards

Rehabilitation Specialist - CBFS

Wentworth Institute of Technology

- Provided individual therapy to undergraduate students
- Responsible for the co-creation and leading of a focus group for commuter students that was designed to learn how we could help improve the commuter experience for our students and to help develop ideas for future programming and workshops for commuter students

LMHC Intern

Northeastern University

- Reviewed relevant literature, wrote and edited drafts for research projects on global security, firearms trafficking, and death penalty assessment
- Reviewed relevant literature, compiled, analyzed, & presented data for Israeli-Palestinian conflict project
- Completed data analysis and presentations using software such as SPSS, Visio, and Excel

Research Assistant

Dedicated human services professional with strong clinical, administrative, and supervisory skills with 11+ years experience working in the non-profit field. Skilled in Clinical Supervision, Counseling, Project Coordination, and Quality Improvement/Compliance. I am not interested in being recruited for direct care roles.

taplio

The Battle

Nick Neral

Michelle Toliver

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