Joy English School

* Taught English language skills to students from elementary to high school.
* Led classes focused on vocabulary, comprehension, writing, and listening.
* Created interactive lessons tailored to diverse learning styles and abilities.
* Tracked student progress and provided constructive feedback.
* Employed textbooks, multimedia, and online platforms as teaching tools.

English Teacher

University of Pretoria

* Redistributed returned materials from students to various departments within the Merensky Library.
* Assisted students in locating relevant materials and resources within the library.
* Provided general client services.

Junior Information Assitant

I'm an aspiring AI content creator, dedicated to exploring the creative potential of AI tools for video and image generation. Currently, I'm focused on mastering tools like Kling Nim, Pulid for Flux, MidJourney, and ElevenLabs, creating tutorial posts and short films as I document my journey.

My goal is to make AI more accessible to creators by sharing practical insights, comparisons, and guides through my posts. I’m also working toward building a supportive community for AI-driven storytellers and visual creators, where we can learn, experiment, and inspire each other. This journey is all about pushing creative boundaries and discovering what’s possible with AI.

In my personal life, I love reading and constantly learning new things. My inquisitive nature makes me a valuable team player. 
I'm excited to connect with others who are interested in how to use AI, image to video, etc.  Don't hesitate to reach out!

Get in touch:
📧 Email me at: dekock.niel@gmail.com

Niel de Kock

TBO.COM

Sales Manager (Hotels API- Wholesale)

TravelPerk

> Strategic Portfolio Management: Meticulously managed a diverse portfolio of SMB & Enterprise accounts. This involved analyzing client needs, devising tailored strategies, and ensuring seamless execution. My ability to adapt swiftly to changes in our dynamic industry allowed me to drive exceptional results for our clients.
> Client Relationship Cultivation: Proactively nurtured relationships with key accounts, consistently exceeding client expectations. By leveraging my negotiation skills, I successfully renewed contracts to new pricing and upsold additional services. My focus on long-term client satisfaction led to substantial growth within our existing customer base.

Senior Account Manager

> Product Education and Engagement: Proactively educated clients on new product features, ensuring they fully leveraged the capabilities of TravelPerk. By increasing engagement, I contributed to overall client satisfaction and retention.
> Team Growth and Training: As the 2nd Account Manager in the US region, I played a pivotal role in team expansion. I assisted with training and onboarding, ensuring that new team members were well-prepared to excel in their roles.
> Data-Driven Insights: Leveraging data analytics, I provided clients with regular business reviews, reports, and presentations. These insights empowered key senior stakeholders to make informed decisions and optimize their travel management strategies.

Account Manager

Hireology

> Strategic Platform Utilization: Collaborated closely with clients, analyzing their unique hiring needs and leveraging product usage data. By understanding their pain points, I provided tailored recommendations to enhance their hiring strategies. Whether it was streamlining workflows or fine-tuning processes, I ensured that our platform delivered maximum business value.
> Proactive Communication and Adoption: To drive usage and adoption, I engaged in proactive communication. Through targeted content, personalized training, and regular check-ins, I empowered clients to fully leverage our platform capabilities. By fostering a deep understanding of their goals, I facilitated seamless integration and adoption.

Customer Success Manager

> Process Enhancement and Implementation: Spearheaded the creation and successful implementation of a new commissions collection process in close collaboration with our collection vendor. This streamlined workflow significantly improved accuracy and efficiency in handling hotel commissions.
> Global Payment Optimization: Through meticulous monitoring and strategic initiatives, I elevated hotels payment performance from 95% to an impressive 99% on a global scale. This translated to collecting over $1 million in previously outstanding commissions.
> Cross-Functional Collaboration: Actively collaborated with internal teams to analyze suppliers payment performance and trends. By conducting regular monthly and quarterly reviews, we fine-tuned our processes and maintained strong relationships with our partners.

Manager, Global Commissions & Payments

Booking.com

> Revenue Growth: Significantly increased revenue by 63% in my assigned markets, surpassing the average growth rate of 30% . My strategic approach and client-focused initiatives drove exceptional results.
> Market Share Expansion: Within my assigned market, I achieved an impressive 59% growth in market share for high-demand events. This success was attributed to optimizing existing accounts and forging strategic partnerships with new stakeholders.
> Cross-Department Collaboration: Led the creation of the first task force for my assigned market. By bringing together teams from different departments, we collaborated to generate market growth. This inter-departmental synergy allowed us to address challenges effectively and seize opportunities.

> Global Chains Specialist: As a specialist for the Chicago and Los Angeles offices, I conducted multiple training sessions for over 30 colleagues. My focus was on global hotel chains, equipping our teams with the knowledge needed to excel in client interactions.
> Sales and Revenue Support: Actively supported sales and revenue teams by analyzing demand trends, optimizing revenue management strategies, promoting hotel promotions, and enhancing digital presence. My insights contributed to overall business success.
> Strategic Process Implementation in Honolulu: I was selected for a short-term assignment in Honolulu, Hawaii, where I successfully implemented new operations and sales support processes. This four-month stint allowed me to enhance efficiency and drive positive outcomes.

Account Executive

AXA Partners

> Consistently ranked top quality performer in a team of 40+ concierges
> Provided program benefit support, delivering on the client value proposition, client promotions, and enhancements to create customer loyalty
> Focused on providing high-touch service assisting clients who call in for; travel arrangements, dining, event planning, and beyond

Corporate Travel Concierge

Four Points by Sheraton Chicago Downtown Magnificent Mile

Front Desk Supervisor

Kinzie Hotel

Evening Experience Designer

Experience Designer

InterContinental Hotels & Resorts

Front Desk Agent

Ever wished your travel tech solutions delivered a clear roadmap to client success? That's my mission. With over a decade of experience at leading platforms like Booking.com, RoomIt by CWT, and TravelPerk, I've witnessed the industry's explosive growth firsthand and excel at turning innovative technology into measurable wins.

Now, as a Sales Manager (API Wholesale) at TBO.com, I'm focused on empowering travel businesses to expand their hotel offerings and reach new markets. TBO's cutting-edge API solutions and extensive inventory provide a unique opportunity for growth and innovation in the travel industry.

My track record speaks for itself – from driving 63% sales surges to recovering over $1 million in commissions. More than just the numbers, I thrive on simplifying complex processes and empowering both clients and internal teams to achieve their goals. This passion inspired me to build a culture of learning through peer-led 'Lunch & Learns' and streamlined onboarding, unlocking team potential for greater client impact.

If you seek a dedicated partner who champions strategic, data-driven solutions for the travel industry, let's connect!

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The Battle

Niel de Kock

Juan Brambila

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