dear digital

With dear digital we want to help e-commerce companies grow in Europe by being the best possible partner for them. We offer both digital marketing and development services.

As a Business Lead I focus achieving the most important milestones in the growth of our agency.

With my start-up funding background I guide our clients in their finance and funding stories.

Co-Founder & CEO

Puzzle in a bag

Scaling our own DTC brand in Europe, we won "Starter of the year 2020" in Belgium.
We try to reinvent the puzzle by making culturally relevant puzzles by young designers.
We sold 3.000 puzzles in our very first month.

Co-Founder

BeerSelect

Lid raad van advies

Birdhouse Services

Founded a funding agency and raised about 20 million EUR for start-ups in 2 years. We also created his our own investor network and organised a 6 day investor academy teaching seed investors how to best invest in young companies.

CEO & Co-founder 

Vlerick Business School

Executive Masterclass Corporate Finance

The Birdhouse

Manager Birdhouse Services

PwC Belgium

Junior Auditor

Aerey

Board Member

Hiring an Odoo Consultant ➤ Helping brands scale their e-commerce channel ➤ Business Lead dear digital ➤ Scaling our own DTC brand Puzzle in a Bag

Hiring Business Analysts, Functional Analysts, Project Managers & Designers , more info here:
https://dear-digital-bv.odoo.com/job

Young entrepreneur who loves new concepts that dare to challenge the status quo and lives for big challenges!

Started his first company in 2018 with which he raised about 20 million EUR for start-ups, created his own investor network and organised a 6 day investor academy teaching seed investors how to best invest in young companies.

Decided mid 2020 that is was time for a change and founded a digital marketing agency with a focus on e-commerce companies. Now he focuses on everything there is to know about e-commerce companies and understanding how to scale them as fast as possible.

Always available for a chat or coffee!

Niels Desot

Deloitte

Change & PMO specialist

Thanks to my digital marketing expertise, I could further specialise in project management, stakeholder contact, documenting and implementing workflows & thus improving business operations. 
👉 50% of my time is spent on improving workflows, researching new trends & tools and documenting the internal & external processes & 
👉 50% focus on project & stakeholder management. 
My responsibility overarches the 3 main services in the marketing department: digital advertising, performance creatives & klaviyo flows.

Key responsibilities include:
▪️ Process optimisation and documentation: Building process optimisation that improves my team's efficiency & implementation by 80%.
▪️ Digital Strategy and Vision: My expertise has continued to grow since my previous positions and applied to Operations and workflows.
▪️ Data-Driven Decision-Making: I am skilled in qualitative reporting and used data analysis skills to understand customer behaviour and continuously optimise campaigns.  
▪️ Project Management & Coordination: Extension to my previous position, where I oversee larger, overarching projects (internal & external). Main tasks include: goal setting, scoping, planning & risk assessing.  Concrete action plans, clear communication and prioritisation are key.
▪️ Collaboration and partnerships: I ensure that communication & responsibilities spread across different teams, departments and partners are streamlined and effective.
▪️ Industry and platform exploration: My practical experience in a fast-changing environment (start-up company) ensures continuous innovation in optimal use of tools and platforms within the company and external learning about other programs.

Client portfolio: Qallo, nami, Delcon, BRAUZZ., Foodprepper, Ray, Insentials, …

Operations Manager - Digital Marketing

Performance is always important, but we think further: what does your business need. 
My function has evolved from pure performance marketeer to general e-commerce marketeer as multiple aspects are taken into account next to only performance. 

As a e-commerce marketeer my main focus is to help e-commerce businesses to scale thanks to our e-commerce strategy & consultancy and advertising efforts.

Key responsibilities:
▪️ Digital Strategy and Vision: Developing digital visions and strategies, including objectives, action plans and key performance indicators. On top, I conduct a full business case of each of my clients & show them how the online business results are prognosed to evolve over time taking into account their organic efforts. 
▪️ Project Management - As an experienced team leader and main client contact, I have proven to be able to plan, adjust and implement my digital projects efficiently and purposefully. Utilized tool stack: Notion, Google Sheets, MIRO, Loom.
▪️ Digital Marketing: Managing key marketing platforms for E-commerce such as Meta, Google Ads, GA4, Pinterest, TikTok, Looker studio,...
▪️ Data-Driven Decision-making: Qualitative reporting leads to value creation. In this role we focused on e-commerce value & on actions that create the most impact for this e-commerce business.
▪️ Coordinating internal teams, partnerships & coaching new colleagues

Client portfolio: WONDR, StickerPet, KRIKET, Hedgren, ...

E-commerce marketeer

As a e-commerce performance marketeer my main focus is to help e-commerce businesses to increase their performances thanks to advertising efforts that are recommended.

Key responsibilities:
▪️ Digital Strategy and Vision: Developing digital visions and strategies, including objectives, action plans and key performance indicators.
▪️ Project Management - As an experienced team leader and main client contact, I have proven to be able to plan, adjust and implement my digital projects efficiently and purposefully. Utilized tool stack: monday.com, Google Sheets, MIRO, Loom.
▪️ Digital Marketing: Managing key marketing platforms for E-commerce such as Meta, Google Ads, GA4, Pinterest, TikTok, Looker studio,...
▪️ Data-Driven Decision-making: Qualitative reporting leads to value creation. In this role we focused on e-commerce value & on actions that create the most impact for this e-commerce business.
▪️ Coordinating internal teams, partnerships & coaching new colleagues

Client portfolio: Crimibox, Buddybites, De Kaasconnaisseur, BRAUZZ., ...

E-commerce performance marketeer

Semetis

During my time at Semetis I have first of all built my hard skills in 
1) the main advertising platforms such as Meta, Pinterest, Google Ads, TikTok Ads, programmatic advertising;
2) other advertising/reporting related tools: Google Analytics, Google Tag Manager and Supermetrics reporting and
3) strategy & project management implementation via Asana, Trello, Excel for mediaplans & roadmaps

Furthermore, I also honed my soft skills related to stakeholder communication, team communication, project management & taking leadership.
My key responsibilities consist of:
▪️ Digital Strategy and Vision: Planning, managing and analysing digital campaigns with clear objectives.
▪️ Project Management - From A to Z. Excellent retention of overview and follow-up increased efficiency and communication by 30%.
▪️ Digital Marketing: Strong build-up of know-how of all advertising platforms.
▪️ Data-Driven Decision-making: qualitative reporting leads to value creation.
▪️ Coordinating internal teams, clients & coaching new colleagues: driving overall stakeholder satisfaction close to a maximum score.

Client portfolio: DreamLand, Collect&Go, Colruyt Group, Colruyt Jobs, mozzeno, Vertbaudet, ...

eBusiness Analyst

Thomas Cook

Marketing Intern

Thanks for taking a  👀  at my profile, here below you can find a short introduction.

Passionate digital operations professional with a background in marketing, specialising in project management, stakeholder contact, documenting and implementing workflows. Experienced in business strategy and media planning with a strong focus on data and performance. Strongly believes in innovative solutions to drive growth and success in business structures. With 5 years of experience in project and campaign management, digital strategy and e-commerce marketing, I took on a change management position (March 2024). 

Feel free to connect, you can reach out via dm or via e-mail (jiawenchristine@gmail.com) 📩.

taplio

The Battle

Niels Desot

Jiawen Chen

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