The quality of your attention shapes the quality of your decisions.

I learned this in my twenties, advising leaders in the European Parliament. I'd watch the smartest people in the room receive exactly the right advice, then struggle to act on it. Same pattern, again and again.

Until I understood: it wasn't a knowledge problem. It was a capacity problem.

So I spent the next decade studying what most leadership programs ignore: 15+ silent retreats, intensive work with secular Buddhist scholars, direct mentorship from the pioneers of boardroom coaching.

What I found: self-awareness isn't soft. It's the edge.

This is the paradox of my work. I help ambitious CEOs by slowing them down. Stillness isn't the opposite of performance. It's the source of it.

I work at the intersection of three things most advisors keep separate: inner work (seeing your own patterns), organizational systems (governance, strategy, culture), and peer wisdom (learning from others in the same seat).

Today, I create protected spaces where CEOs can surface what they haven't been able to see: through 1:1 advisory, organizational development mandates, or the Wise Leaders Fellowship, a CEO community that begins with silence.

If you're sensing there's something you're not yet seeing, let's talk.

Leadership means doing hard things in a human way.

Yours,

Nikolas

Nikolas Konstantin 🌱

Change Champion * 20 * years Interpersonal skills * delivering 5 Star reviews * Member Engagement *

✅️ I am passionate about making the world a mentally healthier place. As a child I would try to heal people. I am dedicated to helping others, with a customer-first mindset. ⭐️ 💟

    ✅️ At Quote Wizard, by Lending Tree I assisted customers to find their best insurance options while providing my stellar customer service. I improved customer satisfaction by 25% in 3 months.My role involves utilizing  persuasive, communication skills and professional courtesy and empathy to explain the process to members. ⭐️

      ✅️The success in this role builds upon my previous experience as a Senior Case Advisor, where I honed my advisory skills, leadership, and conflict management skills during escalated calls.  I maintained the top KPI performance metrics for the company for 8 out of 12 months out of 100 advisors.  I exceeded my clients expectations and received weekly BBB reviews expressing extremely positive feedback from my clients. ⭐️

     ✅️ At Signify Health, my dedication was reflected in achieving and maintaning high performance metrics, such as surpassing daily goals of 300-400 outbound calls and securing 25 appointment per day. ⭐️

     ✅️ As head cashier at TJ Maxx I lead by example and engaged with all customers in a friendly and courteous manner.  I also contributed to the company's R.E.A.C.H. philosophy, which stands for Remember Everyone Affects the Customer happiness. ⭐️

    ✅️ I am certified in Empathy for Customer Service Professionals and The Art of Leadership. I am helping customers feel heard- and helping businesses thrive.  
 Please email me at williams.kristi@yahoo.com. Let me deliver 5 ⭐️ star reviews for your company.

Kristi D. Williams 🌟 Customer Service Professional 🌟

Kristi D. Williams   🌠 Customer Service Professional 🌟

✅️ I will convert customer experiences into 5 star reviews for your company ✨️ Community builder ✨️ Empathetic team lead, forever curious as I heal the world one person at a time ✅️ 🐈 mom

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Nikolas Konstantin 🌱

Kristi D. Williams 🌟 Customer Service Professional 🌟

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