Chili Piper

Account Manager II

Account Manager

Senior Sales Development Representative

B2B businesses only book 40% of their inbound leads into demos. 

What about the other 60% who were interested in your company? 

At Chili Piper, I work directly with Marketing and Sales leaders to simply secure inbound leads so they can focus on doing what they do best, building great content and helping others. 

Chili Piper allows you to: 
- Avoid losing interested inbound leads that come to you 
- Save SDRs and AEs from the stress of going back and forth with prospects to book demos
- Avoid sending prospects to the wrong rep, do it automatically, and avoid spreadsheet hell

Sales Development Representative

RevGenius

Connected to a community of revenue-generating professionals looking to get better.

Member

Social Saturday Squad

Putting the social in front of Saturday, especially on LinkedIn.

Markham City Basketball Club (MCBC)

Basketball dreams turned into reality, bringing happiness to basketball junkies everywhere.

Chief Operating Officer

SysAid Technologies Ltd.

Learned that IT professionals are pretty cool, especially if you make their life at work easier.

Business Development Representative

Genha Renovation

Made dreams into reality through property renovation, connecting clients with contractors who care.

Account Executive

Rogers Communications

Connected businesses to their clients, anytime and anywhere with the largest network across Canada.

Social Butterfly turned Sales Challenger 🤝 | Educate > Pitching 💯 | Sales Development @ Chili Piper🌶 | Making great content but leads are slipping through the cracks? 💔 I think I have some ideas 💡

Experienced Go-Getter and Life-Long Learner.

🌶 Nirujan Gengatharan

Kinetic Insurance

Policyholder Success Manager

Multiply Church

Founding Board Member for Multiply Church. Review and approve annual budget, analyze and negotiate lease contract conditions, conduct interviews and lead hiring for growing staff, manage data entry for CRM as well as communications, assist with annual financial reporting

Board Member

Blackbaud

-Supervised, coached, and fulfilled HR duties for an international
customer support team of 12+ analysts spanning 3 countries, with
varying degrees of tenure and experience
-Partnered with internal teams to quickly respond to strategic
customer escalations, address concerns, and promote customer
satisfaction and retention
-Identified opportunities for increased adoption for enterprise level customers and evangelized for solutions that will best serve the customer and increase ARR
-Entrusted to coach and mentor other leaders within support
organization
-Collaborated across international markets to align and document
processes and procedures
-Analyzed KPI data points and provide coaching to improve overall
customer delight and satisfaction (consistently exceeding 92%
goal overall)
-Evaluated customer survey feedback to determine opportunities
for coaching & process improvements in order to drive customer
delight
-Manager appointed facilitator for department-wide leadership coaching and
collaboration meetings
-Developed critical staffing models to ensure appropriate coverage
for customers
-Invested in team communication and engagement, creating a highly
engaged customer support team

Customer Support Senior Team Lead

-Supported cloud-based CRM SaaS solutions for non-profits and
corporate and foundation philanthropy programs
-Guided customers through advanced troubleshooting, facilitating
Enterprise customers through change management
-Served as a peer mentor, providing feedback on case
management, troubleshooting skills, and product knowledge
-Manager nominated and appointed as Subject Matter Expert for
onboarding over 75 associates in 3 countries for Blackbaud’s
flagship product, The Raiser’s Edge

taplio

The Battle

🌶 Nirujan Gengatharan

Liberty O'Neal

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