PT Saratoga Investama Sedaya Tbk.

Focusing on value creation, transformation, program management, and business development in the healthcare and logistics industries.

Senior Vice President, Portfolio Management

Brawijaya Healthcare Group

As a member of Board of Directors with main focus on aligning and streamlining business strategy and operations to enable sustainable growth.

Director

LeadLeap

Provide mid-career professionals seeking to reignite their potential and emerging leaders focusing on building high-performing teams with support and strategies to transform their aspirations into meaningful progress.

Founder

University of Indonesia

Technopreneurship Subject - Media Production Study Applied Undergraduate Program

Adjunct Lecturer

Sinar Mas

Led group-wide commercial and operations transformation, and spearheaded commercial transformation across multifinance and life insurance subsidiaries.

Group SVP, Operational & Commercial Excellence – Financial Services Holding

PT Sinarmas Multifinance

Led a commercial transformation program, enhancing products, channels, sales effectiveness, and analytics. Strengthened the Commercial Excellence directorate and spearheaded key strategic initiatives like agency and dealer loyalty programs and strategic dashboards.

Chief Commercial Excellence

GoTo Group

Streamlined and implemented GoTo's first annual OKRs, conducted the first top leadership strategy sessions, and led the PMO in delivering synergy initiatives across Gojek, Tokopedia, and GoTo Financial, including GoMart & TokoNOW integration.

Head of Post-Merger Integration & PMO

MPM Group (PT Mitra Pinasthika Mustika Tbk)

Directly reported to the Group CEO, leading a group-wide digital transformation across insurance, rental, used car dealer, and auction companies. Developed and streamlined digital roadmaps, resulting in improved NPS, halved insurance claim processing time, cost savings, and increased auction profitability.

Group Head of Digital Transformation

Supported strategy and operations improvement for car rental and insurance subsidiaries, turning around one to profitability through a transformation program, and developed and implemented a digital transformation roadmap.

Advisor – Strategy & Operations

PT Saratoga Investama Sedaya Tbk

Developed strategic recommendations, turning around two portfolio companies to profitability, initiated synergies and digital transformation across the group, and executed six investment deals, including the first direct investment in the tech sector.

Vice President, Portfolio & Business Development

Skystar Capital

Supported portfolio monitoring and evaluation for subsequent funding rounds, managing P2P fintech lenders, e-commerce, and big data enablers.

Venture Capital

With over 18 years of diverse industry experience, I am a pragmatic executive dedicated to driving business transformation and fostering growth. Having worked across Southeast Asia, the Middle East, and the UK, my global perspective enables me to adapt and excel in various business environments.

As a seasoned transformation leader, I utilize structured problem-solving, collaboration, and empathetic leadership to tackle complex challenges and unlock new opportunities. My versatile background in PEVC, consulting, tech, and field operations equips me with the ability to develop optimal solutions considering factors such as strategy, operations, and investment.

I hold an MBA from the University of Oxford with Distinction and as a Dean's List Prize recipient (top 3%). My lifelong learning and growth mindset is demonstrated by completion of project and product management professional certifications (PMP®, AH-MC, PSM I, PSPO I), Lean Six Sigma Green Belt, CFA Level I, and ongoing pursuit of Doctoral Degree in Management.

I regularly share my insights, experiences, and strategies to empower others navigating the dynamic world of business and leadership.

My industry exposure includes:
- Digital: e-commerce, ride-hailing, fintech
- Consumer: automotive, healthcare, fresh produce, fashion & apparel retail
- Financial services: insurance, multifinance
- Energy & materials: fossil fuels, renewables, and metals

Feel free to reach out, and let's explore how we can drive positive change in the business landscape.

Norman Yanuar

As an associate at the Strategy and Digital Office of Sinarmas Multiartha, I contribute to the crafting, calculation, and communications the Group’s and Business Units’ strategy – from inorganic growth, digital products, or even go-to-market motions. 

Involved in multiple projects covering various financial service businesses, namely multi-finance, banking, life insurance, general insurance, insurtech, and wealthtech.

Achievements:
1. Go-To-Market Strategy: 
Nationwide roll-out to 112 branches across Indonesia for a new app for a multi-finance company that achieved 40% market penetration, 72% usage rate, and IDR 21bn in loan disbursement in 1 quarter.

2. Supervision of New Business Division:
Established, trained, and monitored a new Contact Center team of 6 agent & 1 manager that went from 0-100% running in 1 quarter, achieving 4/5 NPS with an average response time of 19 seconds.

3. New Product Offering:
Conducted research, calculation, and ideation for a new priority banking program targeting customers with at least $1mn in AUM, for a bank with $3.4bn in assets and $35mn in profit.


Daily responsibilities:
a. Produce and present strategy documents to Business Unit C-suite and Group Board Members
b. Build financial models to quantify business opportunity and economics
c. Work closely with Business Unit senior management in synthesizing corporate strategy and to monitor the implementation of strategy initiatives
d. Manage Product and Engineering budget and timelines for key digital strategy initiatives
e. Frame and co-create research initiatives with the Strategy and Digital Office’s business intelligence & research team

Strategy Associate

Assigned to the Strategy and Digital Office as part of my Financial Analyst Development Program. Contributing to the crafting of strategy documents, financial analysis, data analysis, and data research.

Achievements:
1. Due Diligence and M&A Strategy:
Conducted valuation, due diligence, and synergy exploration between 5 insurtech start-ups with a combined 2022 Annual GWP of $210mn, and 1 life insurance firm with $180mn 2022 Annual GWP.

2. M&A Strategy and Value Creation Plan:
Conducted valuation, synergy exploration, and organization restructuring for a 3-way business merger between a life insurance, general insurance, and insurtech company with a combined 2022 annual GWP of $255mn.

3. DDaT Cost Reduction Project:
Outsourced 1,000+ talents and secured partnerships with 40 vendors, achieving an average of 20% cost reduction for DDaT manpower spending.

Strategy Analyst

SQE (S-Quantum Engine)

Contributing to the strategy team of S-Quantum Engine, a brand of Sinarmas Strategy and Digital Office.

Strategy

Sinarmas Mining

Graduated as one of the five best performing talents in the program. 

The Financial Analyst Development Program is a development program for early career professionals initiated by Sinarmas Mining. 

In this one year program, I was assigned to the Strategy and Digital Office of Sinarmas as a Strategy Protege for On-The-Job Training, blazing a path for a fresh graduate like me to learn invaluable lessons from the likes of C-Suites, SVPs, and VPs directly, as I handle responsibilities that are usually only accessible to experienced professionals.

Financial Analyst Development Program

Stockbit

Contributed to Stockbit as a customer experience intern by assisting troubled customers, educate new users, and solving customer problems on a daily basis.

Customer Experience Stockbit Intern

Strait Merchants Capital

Contributed as an intern at this boutique investment bank during my final year of undergraduate studies. Assisted in the research phase for 2 projects: 
1. Pharmaceutical industry
2. Natural gas mining industry

Corporate Finance Intern

Currently contributing to Sinarmas Financial Services & Mining's digital transformation as a Strategy Associate in the strategy and digital office. Outside of my professional career, I have a deep passion for learning and growth, especially in subjects I am interested in, which currently are investing, cryptocurrency, blockchain, strategy, and personal finance.

Graduated as 1 of the 5 best performers from the Financial Analyst Development Program (FADP) of Sinarmas, involved in financial services business strategy, with a focus on insurtech, general insurance, life insurance, banking, and multifinance services.

Before striving in the professional world, I graduated Cum Laude from Universitas Multimedia Nusantara, studied Business Management with a major in Finance.

taplio

The Battle

Norman Yanuar

Ignatius Raymond, RSA®

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