PT Saratoga Investama Sedaya Tbk.

Focusing on value creation, transformation, program management, and business development in the healthcare and logistics industries.

Senior Vice President, Portfolio Management

Brawijaya Healthcare Group

As a member of Board of Directors with main focus on aligning and streamlining business strategy and operations to enable sustainable growth.

Director

LeadLeap

Provide mid-career professionals seeking to reignite their potential and emerging leaders focusing on building high-performing teams with support and strategies to transform their aspirations into meaningful progress.

Founder

University of Indonesia

Technopreneurship Subject - Media Production Study Applied Undergraduate Program

Adjunct Lecturer

Sinar Mas

Led group-wide commercial and operations transformation, and spearheaded commercial transformation across multifinance and life insurance subsidiaries.

Group SVP, Operational & Commercial Excellence – Financial Services Holding

PT Sinarmas Multifinance

Led a commercial transformation program, enhancing products, channels, sales effectiveness, and analytics. Strengthened the Commercial Excellence directorate and spearheaded key strategic initiatives like agency and dealer loyalty programs and strategic dashboards.

Chief Commercial Excellence

GoTo Group

Streamlined and implemented GoTo's first annual OKRs, conducted the first top leadership strategy sessions, and led the PMO in delivering synergy initiatives across Gojek, Tokopedia, and GoTo Financial, including GoMart & TokoNOW integration.

Head of Post-Merger Integration & PMO

MPM Group (PT Mitra Pinasthika Mustika Tbk)

Directly reported to the Group CEO, leading a group-wide digital transformation across insurance, rental, used car dealer, and auction companies. Developed and streamlined digital roadmaps, resulting in improved NPS, halved insurance claim processing time, cost savings, and increased auction profitability.

Group Head of Digital Transformation

Supported strategy and operations improvement for car rental and insurance subsidiaries, turning around one to profitability through a transformation program, and developed and implemented a digital transformation roadmap.

Advisor – Strategy & Operations

PT Saratoga Investama Sedaya Tbk

Developed strategic recommendations, turning around two portfolio companies to profitability, initiated synergies and digital transformation across the group, and executed six investment deals, including the first direct investment in the tech sector.

Vice President, Portfolio & Business Development

Skystar Capital

Supported portfolio monitoring and evaluation for subsequent funding rounds, managing P2P fintech lenders, e-commerce, and big data enablers.

Venture Capital

With over 18 years of diverse industry experience, I am a pragmatic executive dedicated to driving business transformation and fostering growth. Having worked across Southeast Asia, the Middle East, and the UK, my global perspective enables me to adapt and excel in various business environments.

As a seasoned transformation leader, I utilize structured problem-solving, collaboration, and empathetic leadership to tackle complex challenges and unlock new opportunities. My versatile background in PEVC, consulting, tech, and field operations equips me with the ability to develop optimal solutions considering factors such as strategy, operations, and investment.

I hold an MBA from the University of Oxford with Distinction and as a Dean's List Prize recipient (top 3%). My lifelong learning and growth mindset is demonstrated by completion of project and product management professional certifications (PMP®, AH-MC, PSM I, PSPO I), Lean Six Sigma Green Belt, CFA Level I, and ongoing pursuit of Doctoral Degree in Management.

I regularly share my insights, experiences, and strategies to empower others navigating the dynamic world of business and leadership.

My industry exposure includes:
- Digital: e-commerce, ride-hailing, fintech
- Consumer: automotive, healthcare, fresh produce, fashion & apparel retail
- Financial services: insurance, multifinance
- Energy & materials: fossil fuels, renewables, and metals

Feel free to reach out, and let's explore how we can drive positive change in the business landscape.

Norman Yanuar

Managing risk roadmap at Fi, making Fi the trusted way to transact, and do all things money.

Risk @ Fi

Amazon

Leading program and product tracks for making Amazon Pay one of the most secure way of transacting online.

Program Lead - Fraud & Risk

Uber

@ Centre of Excellence (COE), driving Customer + Driver Experience for India

Program Manager

Weengs

Weengs is a pick + pack + ship business model, backed by Seedcamp, Localglobe.

Developed pricing engine for the company; brought efficiency in collections process.

Strategy Lead

University of Oxford

MBA Student

Shuttl

Shuttl is app based bus marketplace, backed by Sequoia, LSVP and Times Internet.

Led a team of analysts to develop visual Tableau dashboards for KPIs' tracking and analysis.
Designed and implemented bus dispatch schedule, reducing customer wait times.
Developed optimal bus-mix model to cater to demand, reducing logistics costs.

Entrepreneur in Residence - Analytics

foodeato.com

Foodeato is the vision to bring everyday affordable Indian food to young working professionals

Recruited team of seventeen, built a running profitable business from scratch.
Built mobile first UI for order taking, and backend ERP to manage order flow.
Optimised order to delivery time by implementing hyperlocal logistics model.

Co-founder

HealthKart

Healthkart is India's largest healthcare eCommerce firm, backed by Sequoia and Tiger Global.

Led pan-India logistics for Healthkart, reducing costs and customer returns.
Implemented logistics processes such as Just-in-time, Vendor managed shipments
Started Healthkart’s own self logistics network – Healthkart Reach
Designed and product managed technical modules' around logistics processes

Head Of Logistics

Dr. Reddy's Laboratories

Developed semi-automated production planning to increase output. 
Led projects with Goldratt Consulting and McKinsey to bring efficiency, reduce backlogs.

Demand Planning Manager

Loughborough University

Designed an alignment mechanical device to aling/hold patient's leg during robotic femur surgery.

Research Intern

Risk @ Fi | Ex Amazon, Uber | Oxford MBA | IIT Bombay BTech

I help Fintechs tackle identity and payment fraud and meet risk compliance requirements. I lead a roadmap across ML, Engg, Analytics, Ops, and Customer Experience teams. I am naturally inclined to use technology to solve problems and build for scale.

I am currently managing risk for the fintech - Fi. I have 6+ years of experience in the Fintech risk domain (overall 14 years of experience across tech companies, as of 2024).

I have inherited savings over a splurging mindset from my humble middle-class parents. I actively write about personal finance and financial independence on my blog (mayankdwivedi.com). I will feel accomplished if I can make transacting and creating wealth a safe and smooth experience for the 1.4B+ Indians.

Outside work, I like watching anime (Japanese cartoons) and playing with my two cats.

taplio

The Battle

Norman Yanuar

Mayank D.

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