Chili Piper

Chili Piper is the leading inbound conversion software, used by top B2B revenue teams like Intuit, Twilio, Spotify, and Gong.
We’re on a journey to build the best company to work for and to work with while trying to make the world a better place. Our team is distributed around more than 160 cities and 35 countries around the world. Join the movement!

Co-Founder & co-CEO

KosmoTime 

KosmoTime, the Smart Calendar for Time Blocking & Focused Work

KosmoTime was merged into Chili Piper. Your calendar will never be the same

co-founder & CEO

Stanford Graduate School of Business

Guest speaker and coach at Stanford Ignite, a GSB-certificate program teaching innovators to formulate, develop, and commercialize their ideas

Guest Lecturer

Floating Apps

Floating Apps AutoMagic Sync retrieves in gmail the contacts, emails and meeting that should be in Salesforce and smartly imports them. More than 400 companies signed up. The company reached break-even in summer 2015 and was transitioned to Chili Piper, a new venture focused on Buyer Enablement

founder & CEO

LightSquared

Led design & deployment of all IT systems for this $10Bn greenfield telco operator:
- re-architected Business Support Systems and issued a new RFP, resulting in $85M savings
- pioneered BSS deployment in cloud instead of in-house, resulting in $11M CAPEX reduction and increased business flexibility
- deployed company-wide Oracle ERP on time and on budget at Amazon AWS
- led migration from on-premises Microsoft environment to Google Apps
- reduced operating budget by 40% while improving internal and external user satisfaction

CIO (Chief Information Officer)

Signed up leading internet & new media companies to become MVNOs on LightSquared's wholesale 4G network

Vice President of Sales

Gotham Ventures

Early Stage Venture Capital Firm part of the Draper Fisher Jurvetson Network, New York
Responsibilities:
Worked with VC team to source and evaluate investment opportunities in early stage high tech companies 
Achievements: 
Completed several in-depth due diligences leading to revisit investment decisions
Identified market opportunities leading to new investments

Venture Partner

Sagem Morpho

Led new product development for large scale, security-centric government projects

Post-Acquisition Consultant

Delean Vision - sold to IDNX - Sagem Morpho now Safran SA

2003-2004 	CEO - Delean Vision / Post-Acquisition Consultant - Identix (IDNX)
Biometrics - Face Recognition, New York
Responsibilities:
Identified critical market space where invention would be most valuable; hired engineers, built product, brought it to market, generated revenues
Achievements: 
Built company from new invention to successful sale to space leader Identix (IDNX)

co-Founder & CEO

RedCart Technologies - sold to MSN Shopping

E-Commerce Software-as-a-Service Provider (universal shopping cart, San Francisco
Responsibilities:
Founded and ran this 70-employee company focused on &quot;universal shopping cart&quot; services (enabling portals to provide a single shopping cart when sending their users to merchant sites)
Achievements: 
Signed up a network of 110 partnering online merchants
Built order backlog of more than $4M
Negotiated acquisition by Microsoft MSN Shopping

The LivePix Company - sold to Live Picture, Inc.

Consumer Software, San Francisco
Responsibilities:
Created and ran this spin off the Live Picture Company, re-purposing a break-through imaging technology from professional users to consumers, in collaboration with M John Sculley (ex-CEO of Apple)
Achievements: 
Led product development from idea to shipments of several million units
Achieved $6M in revenues the first year, $10M run rate the following year
Built company to 55 employees and break-even
Successfully sold minority share back to holding company

Started selling newspapers in the streets of Paris in high school, studied Maths at Ecole Polytechnique then Business at Stanford GSB, started and sold 3 tech companies with up to 65 employees and $11M in revenues, ran Sales for a $2Bn telecom company negotiating billion dollar deals with companies like Google, now co-founder & co-CEO of Chili Piper, the first Demand Conversion Platform (chat, form routing, lead routing, SDR-to-AE Handoff & Scheduling)

In my spare time I re-read the 27 chapters of "Neuroeconomics, Decision Science & The Brain" by NYU star professor Paul Glimcher, in the hope of bringing its findings to the science of Sales & Marketing.

Specialties: Sales, Leadership, Entrepreneurship, Go-to-market, Digital Marketing, IT, Technology, Innovation, CIO, CEO, venture capital, strategy consulting, enterprise software, internet, web, mobile, Cloud

Nicolas Vandenberghe

Lead research and strategy across a 5+ product portfolio, partnering with executives, product, design, and engineering teams to derisk decisions, drive alignment, and shape roadmap priorities. Act as a trusted advisor to the Co-CEOs while scaling research operations and mentoring the design team.

Day-to-day, that means leading research across a 5+ product portfolio, from exploratory and user studies to competitive and win-loss analysis. I work directly with our Co-CEOs and senior leadership to shape product and pricing strategy, while enabling PMs, designers, and sales teams with the insights they need to move faster and with clarity.

Key Contributions & Impact
- Lead exploratory, user, product, competitive, and win/loss research to guide product and GTM strategy
- Delivered a new data-informed pricing model; currently defining a credit-based pricing system and platform-based packaging approach
- Implemented Rally UXR to democratize research and enable PMs/designers to run studies independently
- Conducted competitive deep dives to influence roadmap priorities and enable sales teams
- Drove alignment across 5+ product teams while mentoring designers and shaping customer narratives

Head of Research

It’s my job to infuse our design and development activities with user perspective and data as often as possible - to be the proxy to our users in all conversations and decisions. Day-to-day that means:
- Leading the UX and product research function 
- Overseeing all user testing and product research needs for our next generation of products
- Collaborating with Director of Design, Co-CEO, 5 Product Managers, and 4 Product Designers
- Working with PMs and Designers to define our next features and their specifications to best meet customer needs
- Managing vendor relationships for research tech stack
- Overseeing our pricing research and strategy
- Writing in-app copy for our next generation of products 

Tools I use regularly include: Chili Piper, Figma, UserVoice, Condens, SurveyMonkey, Miro, G-Suite

Lead Researcher

Chili Piper is the only inbound conversion platform, fueling high-growth B2B revenue teams. We solve interesting problems, live and breathe our core value of “help,” and have a ton of fun doing it while fully distributed worldwide — powered by espresso and hot sauce.

Senior User Experience Researcher

Helping companies light a fire under their SaaS 🌶

User Experience Researcher

Publicis Sapient

- Led the Chicago chapter of Women's Leadership Network
- Collaborate with clients to write testing protocol and script
- Execute usability and concept testing to inform experience strategy
- Perform ethnographic research to understand customer's clients' wants, needs, and pain points to inform an experience strategy
- Experience working with co-located, remote teams

Experience in the following industries: Transportation and Logistics, Supply Chain, Consumer Goods, Healthcare

- Collaborate with product owners and stakeholders to understand functional requirements
- Write and define functional requirements
- Communicate with development teams to ensure software meets specified requirements 
- Experience working with off-shore and co-located teams

Associate, Digital Product Management

- Global Semifinalist for the Publicis Groupe Client Impact Awards - February 2018
- Collaborate with product owners and stakeholders to understand functional requirements
- Write and define functional requirements
- Communicate with development teams to ensure software meets specified requirements 
- Experience working with off-shore and co-located teams

Junior Associate, Digital Product Management

Hub Group

As a Marketing Intern on the Sales Support team at Hub Group, I worked closely with the rest of the team to develop customer facing documents that encourage and grow sales. Request types included: Overview Presentations, Business Review Presentations, Proposals, Deal Wraps, completing RFP's and miscellaneous requests for sales representatives.

Marketing Intern

Whole Foods Market

Best Store in Company 2013, 2014
- Prepare 7-10 large-scale recipes items to specifications in a fast-paced, large, industrial kitchen at the company’s flagship store
- Work with team of 10-15 to ensure quality and timely preparation; delegate and lead by example

Prep Cook

Chicago Foodseum

- Collaborate with individuals and organizations in the surrounding area to secure donations / loans for our first exhibit, "The Hot Dog and Encased Meats of the World"
- Communicate with 3-5 brands and individuals daily to secure items / donations; write and execute loan agreements
- Coordinate all logistics in relation to the exhibit and donated artifacts; monitor exhibit design

Exhibit Manager

LifeTime Fitness

- Manage and train team of 3-5; prepare quick-service foods; extensive health-food knowledge
- Open/close store; prepare bank deposits; take inventory; minor buying& category management

Life Cafe Supervisor

I help teams make better decisions by asking thoughtful questions, surfacing the right insights, and translating what we learn into action.

At Chili Piper, I lead research and help inform strategy across our product and go-to-market teams. That means uncovering how our customers think, spotting patterns in messy feedback, pressure-testing ideas early, and guiding the team to prioritize what matters. I work closely with our Co-CEOs, product leaders, and design team to derisk decisions, shape roadmaps, and keep the customer voice front and center.

Some recent work I’m proud of:
- Helping define Chili Piper’s pricing strategy through customer + market research
- Synthesizing competitive intel from Gong calls to improve win/loss insights
- Driving product roadmap decisions across 5+ teams with evidence-based research
- Scaling research operations through Rally UXR and enabling PMs/designers to run their own studies

Outside of work, I’m usually reading on the couch, experimenting in the kitchen, planning the next national park hike, or brewing a new batch of beer. I also remain deeply (and often painfully) loyal to Chicago sports.

Always happy to swap stories or book recs. Let’s connect. 🍻

Taylor Jennings

We have quite a few openings at Chili Piper right now 👀

If you like working remotely with peers across the globe, solving interesting problems, thinking about how AI can make products better, experimenting, and having real ownership over your work, we might have an opening for you. 

We're looking for:
- Senior Customer Love Engineer in EMEA
- Senior Product Marketing Manager
- Product Designer (you'd get to work with me 🤪)
- Scala Engineer
- Senior FE Engineer
- MM AE

Feel free to reach out with any questions if you're interested, and check the comments for my referral link.

UPDATE: I am not the hiring manager on any of these positions

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The Battle

Nicolas Vandenberghe

Taylor Jennings

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taplio

The Battle

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Taylor Jennings

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Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Taylor Jennings's LinkedIn Performance

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