Olga V. Mack

I design and measure legal and decision systems that govern how people allocate power, manage risk, and resolve conflict under uncertainty.

I am a legal technologist, CEO, and former General Counsel working at the intersection of law, technology, and organizational decision-making. I have founded and scaled multiple legal technology companies, including a legal tech startup acquired by LexisNexis, and I advise enterprises on risk, governance, and legal system design.

My work focuses on translating legal complexity into measurable, operational systems. This includes developing benchmarks for contract friction and trust, designing scalable legal workflows, and building tools that support durable decision-making across enterprise contracting, product law, litigation operations, and dispute resolution. Much of this work involves modeling how decisions are made under uncertainty and aligning responsibility, incentives, and control.

I have authored and edited multiple books and publications on legal innovation, technology, and governance, and I have delivered six TEDx talks on the future of law, AI, and human-centered legal systems. My work is frequently cited in discussions of legal innovation, AI governance, and the modernization of legal systems.

Previously, I served as a General Counsel, guided companies through IPOs and acquisitions, prosecuted cases as a San Francisco Deputy District Attorney, taught at Berkeley Law, conducted research at Stanford Law, and received multiple industry and professional honors.

I was born in Ukraine and immigrated to the United States as a teenager. I believe law should function as essential infrastructure: reliable, transparent, and accessible, particularly in moments of uncertainty and conflict.


Vice President & CEO of CounselLink CLM (formerly Parley Pro)

It was truly an honor for me to rejoin the LexisNexis family when they acquired Parley Pro.

As I continue my journey, my top priority lies in seamlessly integrating Parley Pro into LexisNexis CounselLink. This endeavor ensures that our valued users can fully benefit from the combined strengths and capabilities of both platforms.

I am passionate about disruptive technologies, including AI/ML, Web3, and data-driven solutions. Through embracing these innovations, I aim to foster a culture of service and drive forward-thinking approaches that push the boundaries of the legal industry.

My true calling lies in building the future of law, where digital transformation plays a central role. By empowering lawyers to become even stronger, more resilient, and more inclusive through embracing the digital realm, I believe we can create a legal landscape that truly makes a difference. It is my unwavering commitment to these passions that drives me forward each day.

Olga Mack

🌟Transforming businesses through customer-centric processes and AI🌟 Organizational Psychology Scholar, Ph.D.| Connector |Board of Director |Human Rights And DEI advocate|Keynote Speaker| Author | Influencer of the Year

𝐋𝐞𝐚𝐝𝐢𝐧𝐠 𝐰𝐨𝐫𝐤𝐬𝐡𝐨𝐩𝐬 𝐚𝐧𝐝 𝐩𝐫𝐨𝐛𝐥𝐞𝐦 𝐬𝐨𝐥𝐯𝐢𝐧𝐠 𝐫𝐞-𝐢𝐦𝐚𝐠𝐢𝐧𝐞 𝐦𝐞𝐞𝐭𝐢𝐧𝐠𝐬 𝐚𝐬 𝐚𝐧 𝐞𝐱𝐩𝐞𝐫𝐭 𝐢𝐧 𝐇𝐮𝐦𝐚𝐧 𝐂𝐞𝐧𝐭𝐞𝐫𝐞𝐝 𝐃𝐞𝐬𝐢𝐠𝐧 𝐅𝐚𝐜𝐢𝐥𝐢𝐭𝐚𝐭𝐢𝐨𝐧, 𝐎𝐫𝐠𝐚𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐏𝐬𝐲𝐜𝐡𝐨𝐥𝐨𝐠𝐢𝐬𝐭 (Ph.D.), 𝐚𝐧𝐝 𝐌𝐚𝐬𝐭𝐞𝐫 𝐛𝐥𝐚𝐜𝐤 Belt 𝐢𝐧 𝐋𝐞𝐚𝐧 𝐒𝐢𝐱 𝐒𝐢𝐠𝐦𝐚 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐢𝐧𝐠 𝐫𝐞𝐬𝐮𝐥𝐭𝐬 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐢𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐭𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐢𝐧 𝐠𝐥𝐨𝐛𝐚𝐥 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬𝐞𝐬. 

With a PhD and Lean Six Sigma Master Black Belt certification under my belt, I bring a unique blend of academic research expertise and knowledge and practical operational experience to the table.

My journey in the world of design started with a love for strategy, creativity and problem-solving. 

Over the years, I have honed my skills in facilitating re-imagine business strategy, and process workshops, product research and marketing focus groups and guiding organizations with recommendations, and leading the ideation process to deliver on high value and Impactful results. 

As a 𝐤𝐞𝐲𝐧𝐨𝐭𝐞 𝐬𝐩𝐞𝐚𝐤𝐞𝐫, I have had the opportunity to share my insights on Design Thinking, Human Centered Design, and Business Transformation at various conferences and events. 

I am a published 𝐀𝐮𝐭𝐡𝐨𝐫, with two books to my name.
1. Happy In Your Skin Is Rafa Different 
2. I Love Curry, and I’m Not Sorry

But my passion for driving change and making a positive impact doesn't just stop at the professional level. I am a Leadership Iowa 2024 participant, where I am actively working towards making a difference in my community and beyond.

𝐈𝐟 𝐲𝐨𝐮'𝐫𝐞 𝐥𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫 𝐬𝐨𝐦𝐞𝐨𝐧𝐞 𝐰𝐡𝐨 𝐜𝐚𝐧 𝐡𝐞𝐥𝐩 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐞𝐦𝐛𝐫𝐚𝐜𝐞 𝐚 𝐡𝐮𝐦𝐚𝐧-𝐜𝐞𝐧𝐭𝐞𝐫𝐞𝐝 𝐚𝐩𝐩𝐫𝐨𝐚𝐜𝐡 𝐭𝐨 𝐢𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧, 𝐭𝐡𝐞𝐧 𝐥𝐞𝐭'𝐬 𝐜𝐨𝐧𝐧𝐞𝐜𝐭! 

I am always on the lookout for new opportunities to collaborate and learn from others.





Dr. Erlin K.

This week I had one of those moments where my worlds beautifully interlaced  and it reminded me why service matters.

At the Outreach Strategy Committee meeting, where we brought together a small group of Board members, Red Cross Chapter leadership, volunteers, and community partners at a space designed for collaboration made the conversations even more meaningful.

I am grateful for Principal for being the location host to allow community collaboration with Non profits and for Employees to make a difference in our communities. 

We welcomed Jamie Bachman to the Board of Directors 

We spent the afternoon aligning on how we can elevate the image of excellence across our metro and region for the Red Cross Chapter 

We discussed our shared vision, the goals that matter most, what’s working, where our blind spots are, and how we can empower Board members as ambassadors for greater local influence.  

What I loved most was seeing strategy and service come together, 

The operational discipline from my professional world merging with the heart of volunteerism. 

When those two spaces meet, the impact becomes bigger, clearer, and more purpose-driven.

Because when our community hears “Red Cross,” we know they immediately think of trust, readiness, compassion, and excellence.

I’m grateful to play a small part in learning and working with this group in shaping that future of service, compassion, and excellence 

And even more grateful for the people who show up with dedication, ideas, and heart.

When my worlds interlace, life is even more amazing. ❤️

Thanks to the amazing Chapter Leaders and Board members who helped make this meeting meaningful and engaging. 

Leslie Schaffer 
Josh Murray 
Emily Holley, MPA 
Umakant Narkhede, CPCU 
Jamie Bachman 
Sid Ramsey
Dr. Erlin K.  


Location Host Principal Financial Group  West Des Moines office for the Principal Financial Network of Central Iowa  

#DSM #Iowa
#RedCrossVolunteer
#Erlinkakkanad 
#PrincipalFinancialGroup
American Red Cross Serving Iowa 
American Red Cross 

🔥 #CommunityImpact
📈 #StrategyInAction
❤️ #ServiceAboveSelf

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Feeling incredibly proud to serve as Chair for the Heroes of the Heartland event for the second year in a row. ❤️

Our communities are filled with everyday people who step forward in extraordinary ways—neighbors who help without hesitation, first responders who run toward danger, and volunteers who show up when the world feels heavy. These are the stories that remind us what humanity looks like in action.

Check out our Regional Communications Manager Emily Holley on We Are Iowa Local 5 News, sharing the heart behind the Heroes of the Heartland recognition event and how YOU can nominate someone making a difference.

Here’s to the amazing leadership in communication and chapter leadership 
Emily Holley, MPA, Josh Murray and Leslie Schaffer 

Board Chair Casey Maughan 
Outreach committee Chair Sid Ramsey
Dr. Erlin K. Heroes Chair and Chapter Philanthropy Committee Chair
Liz Karim, CNP Regional Philanthropy Officer 

 
🔗 full Interview: https://lnkd.in/gKNvKmZ5 
Local 5 News We Are Iowa (WOI-DT) 
 
✨ Call to Action
If you know someone whose courage, compassion, or service has changed a life—nominate them.
If you’ve ever thought about getting involved—now is the moment.
If your heart is telling you to give back—listen and take one small step.

Your time, your voice, your kindness… it matters more than you know. 💫
Let’s lift up the heroes among us and inspire the next generation of service.
American Red Cross 
#BoardOfDirectors
#DSM
#iowa 
#HeroesOfTheHeartland 
#Linkedin
#IowaVolunteers #RedCrossStrong
#ErlinKakkanad

Open article: Recognize heroes of the heartland by who13.com

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