Hastings Direct

Head of digital analytics

Conversion works london ltd

Providing business guidance to some of the world's greatest brands.

Providing expertise in...
- Digital marketing strategy
- Digital Analytics systems integration 
- Digital Optimisation process
- Agile development
- Customer insights

Managing Director

AVP Digital Analytics & Optimisation capability lead

Trainline

Head of Analytics

Analytic's & Optimsation  Consultant

Rufus Leonard

Leading analytics, optimisation and digital strategies.

Strategy Director

Accenture Interactive

Manager Analytics, Business Intelligence and Optimisation

Expedia, Inc. & Hotels.com

Senior Web Analytics Manager

ais London

Web Analytic's and Data Analyst

Razorfish

Campaign Analyst & Ad Operations Executive

2 decades of digital transformation with data, analytics & experimentation

Experienced managing data and analytics teams to deliver business optimisation value.

Experience in:
- Data management
- Digital analytics implementation & Management
- Marketing analytics
- Martech integration
- Website optimisation

Oliver Paton

Online Plastics Group

Sr. Customer Experience Optimisation (CXO) Specialist

Follo

As a Customer Experience Optimisation consultant at OrangeValley, my role revolves around guiding companies with the implementation of their CX improvements, fostering a common understanding across the organisation. I specialise in optimising customer experiences by delivering insights that drive strategic improvements at every touchpoint.

Sr. Lead Customer Experience Optimisation

Sr. CRO Consultant

BEERWULF®

As CRO specialist responsible for transforming the central optimization program to a decentralized optimization program. Evangelize a 'Culture of experimentation'.
Further improving the WoW between the departments and collecting and sharing insights.
Automate workflows between content, design and development teams with tools such as Google Analytics, Airtable and Jira.
Facilitating deep dives based on focus points that became clear through new insights or at the request of other departments.

Sr. CRO Specialist

TUXAS

I always have the urge to share knowledge and insights with others. My goal is to be the perfect link between customer and specialist. I strive to translate the goals of your organization into digital customer-oriented solutions such as a website, app, service, proposition or a new product.
I want to achieve this through a close cooperation in a multidisciplinary team and by immersing myself in every type of customer data that your company works with. Is your data incomplete or are you missing insights? No problem, I can help you.

CRO / UX Consultant Freelance

The Garage

As ux / cro specialist responsible for setting up the optimization program at 8 service partners of E.ON.
Co-responsible for guiding product owners and epic owners in data-driven decision-making by qualitatively and quantitatively testing business cases and customer value propositions (CVPs).
I facilitate so-called "deep dives" to zoom in on challenges in the digitization of customer service and user journeys. The main focus was to reduce the Cost-to-Serve (CtS) and the Churn.

Digital UX / CRO Expert / Scrummaster

New Retail Company

Sr. UX Designer

Online Dialogue

Sr. UX Expert

Isatis Online Results

As an ux-designer responsible for defining the user requirements, goals and journey to make sure the structure, wireframes and mock-up i design for the client fullfill those needs. These conclusions will be based on user interviews, screenrecordings, A/B testing and online statistics. To make sure all requirements are still met in the end assigned to the client during the entire project.

UX Designer

Bovemij

As a webspecialist/project manager responsible for all changes online, based on lean project management, use-cases and scrumboards. Starting from small changes and functionalities to leading the design and outsourced development of new B2B and B2C sites.

Productmanager / ux specialist

Working for Lean Management Group i've been hired as productmanager by Aon Netherlands since 2010, designing templates and UX for Aon customers used over 20+ sites, converting static websites to their new CMS and more challanges.

Consultant @ Aon Nederland Dep. eBusiness

Productmanager

My focus is guiding corporate clients toward enhanced customer experience strategies. My role encapsulates the synthesis of customer data into actionable insights, fostering strategic advancements across all customer touchpoints. The objective is to embed a culture of data-driven decision-making within our client organisations, ensuring that every initiative is aligned with customer expectations and business goals.

In our multidisciplinary teams, we prioritise collaboration and knowledge sharing, with a mission to bridge the gap between businesses and their customers through innovative digital solutions. Our work is sustained by a firm commitment to utilising tools like Google Analytics, Airtable, and Jira to streamline workflows and automate processes, thus enabling more efficient and effective customer-centric transformations.

taplio

The Battle

Oliver Paton

Tim Thijsse (TT)

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