Xacte

As an Inside Sales Representative at Xacte, a leading SaaS company specializing in RAMQ revenue cycle management solutions for healthcare professionals, I play a crucial role in helping doctors and clinics streamline their billing processes and maximize their efficiency. My daily responsibilities are centered around delivering exceptional value to our clients by:

1. Consultative Selling: I engage with medical practitioners and clinics to understand their unique needs and challenges, providing tailored solutions that enhance their revenue cycle management procedures and overall workflow.

2. Product Expertise: I have become a subject matter expert in our RAMQ billing software, ensuring that our clients have a comprehensive understanding of how our technology can benefit their practice.

3. Building Lasting Relationships: I work closely with clients to establish and nurture long-term relationships, providing ongoing support and guidance to help them achieve their financial goals.

4. Problem Solving: I thrive on finding creative solutions to address clients' specific pain points and concerns, helping them make the most of our software and services.

5. Market Awareness: I keep a pulse on the ever-evolving healthcare industry and its regulations, allowing me to provide insights and updates to clients, ensuring they remain compliant and efficient.

By fostering trust, offering tailored solutions, and staying on top of industry trends, I contribute to the success of our clients while further establishing Xacte as the go-to provider for RAMQ revenue cycle management solutions. My role is not just about selling software; it's about enabling healthcare professionals to focus on what matters most - providing excellent patient care - while we take care of their billing needs.

Inside Sales Representative

Linkeo Canada

Linkeo is a dynamic digital marketing agency specializing in SEO, PPC, and Social Media Optimization. Our mission is clear: to drive increased traffic and leads for small-business owners through innovative and creative search engine optimization strategies, impactful pay-per-click advertising campaigns, and targeted social media marketing, among other effective digital marketing approaches.

At Linkeo Canada, I took on the role of Digital Marketing Consultant with a primary focus on small and medium-sized businesses (SMBs) and brick-and-mortar establishments. My responsibilities revolved around assisting these business owners in re-evaluating their marketing strategies and discovering new avenues to connect with their existing customer base while attracting new ones.

My approach involved conducting comprehensive assessments to identify areas ripe for improvement, whether it be through enhancing their SEO practices, optimizing their social media advertising efforts, or exploring vertical solutions tailored to their specific business needs. These solutions often encompassed e-commerce integration, online booking systems, or seamless click-and-pay solutions.

My journey at Linkeo allowed me to leverage my experience gained in France and in Canada, where I engaged with over 500 SMB owners. Through in-depth consultations, I gave them valuable insights and recommendations to enhance their marketing strategies.

In today's competitive landscape, many businesses face challenges and obstacles that hinder their growth potential. The key to overcoming these hurdles is implementing reliable and cost-effective systems that not only generate a steady flow of high-quality leads but also cultivate a loyal customer base. I'm passionate about guiding businesses towards implementing these crucial systems and helping them thrive in the digital era.

Digital Marketing Specialist

Linkeo

As a Digital Marketing Consultant at Linkeo, a prominent digital marketing agency specializing in SEO, PPC, and Social Media Optimization, I've had the privilege of contributing to the success of small and medium-sized businesses (SMB) and brick-and-mortar establishments. My role revolves around redefining marketing strategies, enhancing customer engagement, and driving the acquisition of new customers.

In my capacity, I've worked closely with SMB owners to conduct comprehensive assessments of their existing marketing strategies, identifying key areas for improvement. Whether it's harnessing the potential of SEO, optimizing social media advertising, or integrating vertical solutions such as e-commerce, online booking, or seamless click-and-pay systems, I've been dedicated to tailoring strategies that align with the unique needs of each business.

Over the course of three years, I've had the opportunity to engage with SMB owners, offering strategic insights and recommendations to revitalize their marketing approach. One of the critical insights I've gleaned from this experience is the pivotal role that reliable and cost-effective systems play in consistently delivering a stream of high-quality prospects and customers to a business.

I've learned how to construct robust systems capable of fueling business growth while mitigating risks, enabling businesses to thrive in competitive landscapes. Crafting compelling and distinctive selling propositions has been a cornerstone of my approach, ensuring that a business's unique strengths are communicated clearly and persuasively in a matter of seconds, capturing the attention of potential customers.

Additionally, I've incorporated direct response campaigns into my toolkit, drawing inspiration from seasoned marketers who have effectively utilized these strategies to generate remarkable results. These campaigns have proven to be a valuable asset in capturing the interest of prospects and converting them into loyal customers.

Digital Marketing Consultant

You might be surprised to learn about my past life as a nutrition industry network marketing professional. I operate on all levels, from recruiting new distributors to training others in the field.

But that was just one piece of what made me successful at running an operation with 360 degrees of influence and authority over everything it did - products training, leadership training, marketing & social media training for distributors & team leaders like myself.

I ran a brick & mortar operation, but I wanted to see what it was like running my own online business and move my operation online. 

My professional career has been built on the foundation of a strong work ethic, interpersonal skills, and an innate motivation to help people.

My interest in helping others led me into network marketing where I created my own company that focused entirely distributing nutrition products for healthier living.

Network Marketing Professional

Michael Page Executive Search France

At Michael Page, one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world. 

I am heading the division of Michael Page Executive Search Interim Management, my main responsibility involves the strategy and development of this new business unit. Using a strong base of Interim Executive Managers through a partnership and collaborative approach we are specialized in adding and creating value to our client while helping them to meet their business, financial and strategical objectives.

We are partnering with specialized Venture Capital, Large-Cap, Mid and Small-Cap, Start-Ups, financial groups and Subject Matters Experts to deliver top Interim Management solutions.

Senior Associate

Penta Consulting UK

Penta Communications, part of the Penta Consulting Group is a specialist provider of human capital solutions within the Telecommunications arena. 

Our global network and my specialist market understanding enables me to operate within all continents, with strategic partner networks working in EMEA, Asia and the Americas. 

As account director for Ericsson, I operate a global service utilising specialist teams within vertical and geographical locations, with a global pools operating from our head office in London, England and is supported by our alliance partners in France, China and Singapore.

Staffing Account Director

Progressive Recruitment part of S3 Group

Managing a 360 recruitment desk (prospecting, recruitment, negotiation, logistics) for IT freelancers in the banking and IT services sectors.

Recruitment Specialist

Citi

Online banking agent for the UK market 
Fulfillment cards services for for businesses Belgium market

Back-office 

Marketing and Sales Maverick Embarking on a New Adventure: Acquiring My First Business in 12 Months!

From the vibrant island of Martinique to the bustling business hubs of the world, my journey is a tale of passion, resilience, and transformation.

Early Beginnings: A Spark Ignited
Born and raised in Martinique, I was captivated by the transformative power of business acquisitions early on. My academic journey in Sales and Marketing honed my skills and deepened my appreciation for small businesses and their community impact.

The Mission: Beyond Acquisition
With a vision to create a diverse small business portfolio, my interest goes beyond mere acquisition. I am driven to honor the legacies of previous owners while injecting innovative marketing strategies to spur growth. My ultimate goal? To be a catalyst in small business acquisitions, especially in transitioning family-owned enterprises towards new success horizons.

The Expertise: A Decade of Refinement
My professional foundation is built on a decade of sales and marketing expertise, reinforced by a solid finance background. This unique blend of skills positions me adeptly for the intricate process of business acquisitions, where I excel in pinpointing viable targets, adept negotiation, and seamless deal closure.

The Impact: Transforming Small Businesses
As a marketing consultant, I've empowered numerous small businesses to boost their online presence and sales significantly. My holistic approach, encompassing SEO, paid advertising, compelling copywriting, and dynamic social media strategies, elevates customer engagement and revenue and enhances the businesses' acquisition appeal. I focus on meeting business goals and cultivating valuable customer relations in sales.

The Milestones: A Testament to Success
At Linkeo, my tenure as a Digital Marketing Specialist involved advising over 500 SMB owners tailoring strategies to uplift their businesses. My work at Xacte contributed to an impressive over 2 million in ARR since 2021, showcasing my capacity to drive significant revenue growth.

The Focus: The Next Chapter
My interest lies in B2B manufacturing and professional services companies, where I aim to apply my expertise in business purchase strategies and valuation, assisting these businesses through pivotal growth and transition phases.

As I gear up for my first business acquisition in 2024, I’m keen to connect with those knowledgeable about local business sales in Greater Montreal or involved in SME ownership transfer and M&A. If you share the same interest for small business acquisition, I invite you to reach out. Let’s exchange ideas, discuss opportunities, and potentially collaborate.

Olivier Madel

ALPACKED

We provide all types of DevOps & Cloud services. Here in Alpacked, DevOps consulting helps organization to break down silos and setup the right processes between departments to align with the business goal.

And being the DevOps service provider, we take care of your operations so that you could focus on business needs.

We provide solutions for startups, small and medium businesses in next areas: 
- SaaS
- E-commerce
- Healthcare
- Fintech
- Education 

Our expert team will help you to achieve swift and measurable results:
- Reduced monthly bills
- Improved your workflow and product
- Regularly tracked KPIs
- These all become possible due to implementing technical, processual, measurement, and cultural approaches.

Technical
- Continuous integration and development;
- Deployment automation;
- Infrastructure automation;
- Test automation;
- Service-oriented and microservice architecture;
- Well thought tooling;
- Containerized environments.

Process-related
- Highly efficient teams with great communication;
- Streamlined workflow;
- Integrated feedback loop.
Measurement
- Tracked KPIs;
- Integrated monitoring, alerting, reporting systems.

Cultural
- Teams satisfaction;
- Established organizational and learning culture

——> Let’s start a chat!

CEO, Co-founder

X-Team

AWS internal infrastructure and improvements for overall DevOps processes inside the internal teams

DevOps Engineer

Dedicatted

CI/CD configuration and maintenance;

configuring dev/prod environments (mainly on AWS and GCP);

monitoring and performance optimization of infrastructure;

working with configuration management tools (Terraform, Ansible, AWS CDK) on daily basis. All of the projects described later in the CV are/were projects where I was a consultant within this company.

Chief Technology Officer

Forbes

Preparing and implementing microservice infrastructure for Cloud Environment.

Dockerization and setting up infrastructure in kubernetes. Setting up security checks, network mesh with istio. Migration of F5 to Fastly and kubernetes load-balancers/ingresses. Setting up EFK, Newrelic integration for k8s environemnt.

Migration of customer services from Datacenter to GCP ready infrastructure in k8s.

Event-driven architecture and ETL data processing including Apache Kafka, MuleSoft and others

Lead DevOps Engineer

Crossover 

Responsible for setting up right CI/CD processes and applying DevOps methodology. Take part in managing team of DevOps engineers during new products takeover (reverse engineering of current instances and services, applying new products to company standard ) Migrating existing workloads to AWS best practices

Cloud Chief Software Architect

Thomas Cook Money

Whole stack of AWS services:

Configured Serverless architecture with API gateways, Lambda functions, SNS, SQS, SES, DynamoDB .

CI/CD automation with CodeBuild, CodePipeline tools. Infrastructure as a Code approach, all on AWS accounts was created and automated with CloudFormation service.

Service is working with payment cards and insurances , so the system was developed to be GDPR compliant.

All access was managed by IAM Groups,Roles, Policies, AWS Organizations. All the data is encrypted using different types of keys, including AWS KMS keys.

Configuring Apache Kafka for usage as messaging system and stream processing. Responsible for high-availability and scalability of Kafka cluster on ec2 instances and in Kubernetes with Helm. Configuring security for kafka - HTTPs, JAAS for the brokers and clients, authorization and acls.

Lead DevOps engineer

Responsible for:
 CI/CD configuration and maintenance; configuring dev/prod environments (mainly on AWS); monitoring, performance optimization of the services; working with configuration management tools (Chef/Ansible) on daily basis.
All of the projects described later in the profile are/were projects where I was a consultant within this company.

DevOps consultant

Upwork

Worked with several IT startups and helped to configure CI/CD using Jenkins, ansible, docker; service monitoring and metrics collecting with ELK stack, zabbix, collectd; automating infrastructure setup.

DevOps engineer

Huawei Technologies

Was responsible for mass mailing platform delivery operations, including: integration with customer services and networks, creating acceptance test-cases, performing acceptance tests, installing/deploying new patches and platform modules.

DevOps/SysOps Engineer

Helping CTOs with DevOps remote teams

ALPACKED - a DevOps agency providing professional managed and advisory services. We have more than 8 years of successful operation in the IT segment. Send me a direct message to get a 1-hour complimentary consultation!

Dmytro Konstantynov

I never imagined that I’d wake up one day to find my upwork account suddenly blocked. And that's after years of loyal, transparent work on, after paying thousands for fees.

Just out of nowhere. Without any clear explanation. Just a message and then nothing.

I tried to fix it. I explained, sent all the details, did it within the deadline. I reached out more than once.  

No reply. 
No one even bothered to look at my case. 
No one even properly looked at my appeal!

Ignoring honest freelancers after such cases isn’t just unfair. If someone who’s been loyal for years can get tossed aside without even a real review, that’s a huge problem.

Freelancers aren’t just numbers – we’re the reason Upwork exists at all!

I’m done being ignored. I’m just asking for basic respect, fair treatment and actual answers. Many others and I deserve straight communication and a real chance to stand up for ourselves.

I still believe freelancing should be fair.

Where skill, honesty and hard work count for something. I hope Upwork remembers that too.

Upwork, take another look at my case. Start listening to the people who built this platform with you.
‎​
#Upwork #AccountSuspension #UpworkSupport #Freelancers #FreelancingCommunity 

Hayden Brown, Rebecca Udoh, Oluwatobi Omotosho

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The Battle

Olivier Madel

Dmytro Konstantynov

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