Xacte

As an Inside Sales Representative at Xacte, a leading SaaS company specializing in RAMQ revenue cycle management solutions for healthcare professionals, I play a crucial role in helping doctors and clinics streamline their billing processes and maximize their efficiency. My daily responsibilities are centered around delivering exceptional value to our clients by:

1. Consultative Selling: I engage with medical practitioners and clinics to understand their unique needs and challenges, providing tailored solutions that enhance their revenue cycle management procedures and overall workflow.

2. Product Expertise: I have become a subject matter expert in our RAMQ billing software, ensuring that our clients have a comprehensive understanding of how our technology can benefit their practice.

3. Building Lasting Relationships: I work closely with clients to establish and nurture long-term relationships, providing ongoing support and guidance to help them achieve their financial goals.

4. Problem Solving: I thrive on finding creative solutions to address clients' specific pain points and concerns, helping them make the most of our software and services.

5. Market Awareness: I keep a pulse on the ever-evolving healthcare industry and its regulations, allowing me to provide insights and updates to clients, ensuring they remain compliant and efficient.

By fostering trust, offering tailored solutions, and staying on top of industry trends, I contribute to the success of our clients while further establishing Xacte as the go-to provider for RAMQ revenue cycle management solutions. My role is not just about selling software; it's about enabling healthcare professionals to focus on what matters most - providing excellent patient care - while we take care of their billing needs.

Inside Sales Representative

Linkeo Canada

Linkeo is a dynamic digital marketing agency specializing in SEO, PPC, and Social Media Optimization. Our mission is clear: to drive increased traffic and leads for small-business owners through innovative and creative search engine optimization strategies, impactful pay-per-click advertising campaigns, and targeted social media marketing, among other effective digital marketing approaches.

At Linkeo Canada, I took on the role of Digital Marketing Consultant with a primary focus on small and medium-sized businesses (SMBs) and brick-and-mortar establishments. My responsibilities revolved around assisting these business owners in re-evaluating their marketing strategies and discovering new avenues to connect with their existing customer base while attracting new ones.

My approach involved conducting comprehensive assessments to identify areas ripe for improvement, whether it be through enhancing their SEO practices, optimizing their social media advertising efforts, or exploring vertical solutions tailored to their specific business needs. These solutions often encompassed e-commerce integration, online booking systems, or seamless click-and-pay solutions.

My journey at Linkeo allowed me to leverage my experience gained in France and in Canada, where I engaged with over 500 SMB owners. Through in-depth consultations, I gave them valuable insights and recommendations to enhance their marketing strategies.

In today's competitive landscape, many businesses face challenges and obstacles that hinder their growth potential. The key to overcoming these hurdles is implementing reliable and cost-effective systems that not only generate a steady flow of high-quality leads but also cultivate a loyal customer base. I'm passionate about guiding businesses towards implementing these crucial systems and helping them thrive in the digital era.

Digital Marketing Specialist

Linkeo

As a Digital Marketing Consultant at Linkeo, a prominent digital marketing agency specializing in SEO, PPC, and Social Media Optimization, I've had the privilege of contributing to the success of small and medium-sized businesses (SMB) and brick-and-mortar establishments. My role revolves around redefining marketing strategies, enhancing customer engagement, and driving the acquisition of new customers.

In my capacity, I've worked closely with SMB owners to conduct comprehensive assessments of their existing marketing strategies, identifying key areas for improvement. Whether it's harnessing the potential of SEO, optimizing social media advertising, or integrating vertical solutions such as e-commerce, online booking, or seamless click-and-pay systems, I've been dedicated to tailoring strategies that align with the unique needs of each business.

Over the course of three years, I've had the opportunity to engage with SMB owners, offering strategic insights and recommendations to revitalize their marketing approach. One of the critical insights I've gleaned from this experience is the pivotal role that reliable and cost-effective systems play in consistently delivering a stream of high-quality prospects and customers to a business.

I've learned how to construct robust systems capable of fueling business growth while mitigating risks, enabling businesses to thrive in competitive landscapes. Crafting compelling and distinctive selling propositions has been a cornerstone of my approach, ensuring that a business's unique strengths are communicated clearly and persuasively in a matter of seconds, capturing the attention of potential customers.

Additionally, I've incorporated direct response campaigns into my toolkit, drawing inspiration from seasoned marketers who have effectively utilized these strategies to generate remarkable results. These campaigns have proven to be a valuable asset in capturing the interest of prospects and converting them into loyal customers.

Digital Marketing Consultant

You might be surprised to learn about my past life as a nutrition industry network marketing professional. I operate on all levels, from recruiting new distributors to training others in the field.

But that was just one piece of what made me successful at running an operation with 360 degrees of influence and authority over everything it did - products training, leadership training, marketing & social media training for distributors & team leaders like myself.

I ran a brick & mortar operation, but I wanted to see what it was like running my own online business and move my operation online. 

My professional career has been built on the foundation of a strong work ethic, interpersonal skills, and an innate motivation to help people.

My interest in helping others led me into network marketing where I created my own company that focused entirely distributing nutrition products for healthier living.

Network Marketing Professional

Michael Page Executive Search France

At Michael Page, one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world. 

I am heading the division of Michael Page Executive Search Interim Management, my main responsibility involves the strategy and development of this new business unit. Using a strong base of Interim Executive Managers through a partnership and collaborative approach we are specialized in adding and creating value to our client while helping them to meet their business, financial and strategical objectives.

We are partnering with specialized Venture Capital, Large-Cap, Mid and Small-Cap, Start-Ups, financial groups and Subject Matters Experts to deliver top Interim Management solutions.

Senior Associate

Penta Consulting UK

Penta Communications, part of the Penta Consulting Group is a specialist provider of human capital solutions within the Telecommunications arena. 

Our global network and my specialist market understanding enables me to operate within all continents, with strategic partner networks working in EMEA, Asia and the Americas. 

As account director for Ericsson, I operate a global service utilising specialist teams within vertical and geographical locations, with a global pools operating from our head office in London, England and is supported by our alliance partners in France, China and Singapore.

Staffing Account Director

Progressive Recruitment part of S3 Group

Managing a 360 recruitment desk (prospecting, recruitment, negotiation, logistics) for IT freelancers in the banking and IT services sectors.

Recruitment Specialist

Citi

Online banking agent for the UK market 
Fulfillment cards services for for businesses Belgium market

Back-office 

Marketing and Sales Maverick Embarking on a New Adventure: Acquiring My First Business in 12 Months!

From the vibrant island of Martinique to the bustling business hubs of the world, my journey is a tale of passion, resilience, and transformation.

Early Beginnings: A Spark Ignited
Born and raised in Martinique, I was captivated by the transformative power of business acquisitions early on. My academic journey in Sales and Marketing honed my skills and deepened my appreciation for small businesses and their community impact.

The Mission: Beyond Acquisition
With a vision to create a diverse small business portfolio, my interest goes beyond mere acquisition. I am driven to honor the legacies of previous owners while injecting innovative marketing strategies to spur growth. My ultimate goal? To be a catalyst in small business acquisitions, especially in transitioning family-owned enterprises towards new success horizons.

The Expertise: A Decade of Refinement
My professional foundation is built on a decade of sales and marketing expertise, reinforced by a solid finance background. This unique blend of skills positions me adeptly for the intricate process of business acquisitions, where I excel in pinpointing viable targets, adept negotiation, and seamless deal closure.

The Impact: Transforming Small Businesses
As a marketing consultant, I've empowered numerous small businesses to boost their online presence and sales significantly. My holistic approach, encompassing SEO, paid advertising, compelling copywriting, and dynamic social media strategies, elevates customer engagement and revenue and enhances the businesses' acquisition appeal. I focus on meeting business goals and cultivating valuable customer relations in sales.

The Milestones: A Testament to Success
At Linkeo, my tenure as a Digital Marketing Specialist involved advising over 500 SMB owners tailoring strategies to uplift their businesses. My work at Xacte contributed to an impressive over 2 million in ARR since 2021, showcasing my capacity to drive significant revenue growth.

The Focus: The Next Chapter
My interest lies in B2B manufacturing and professional services companies, where I aim to apply my expertise in business purchase strategies and valuation, assisting these businesses through pivotal growth and transition phases.

As I gear up for my first business acquisition in 2024, I’m keen to connect with those knowledgeable about local business sales in Greater Montreal or involved in SME ownership transfer and M&A. If you share the same interest for small business acquisition, I invite you to reach out. Let’s exchange ideas, discuss opportunities, and potentially collaborate.

Olivier Madel

Mike LaValley

I write about creative life, wellness, burnout, and lifelong learning—complete with nerdy banter and stories for good measure. Each week I share insights on personal development / creative life to help you grow.

Founder

Trautman Associates

Associate

Architect

Architizer

Contributing writer for key content areas including professional life, 3D software, and opinion pieces.

Influencer

Unpacking Design

A podcast that shares the perspectives, thoughts, and ideas of two architects from New York on topics ranging from technology, lifestyle, career, health, and news.
www.unpackingdesign.com

Co-Host

Evolving Architect

An Architecture Blog for 21st Century Architects and Designers looking to evolve their careers.
www.evolvingarchitect.com

Young + Wright Architectural

I directed the design and project management of K-12, academic, and private commercial work for a wide variety of enthusiastic, collaborative clients. Projects included Public School District Capital Improvement Projects, Major Renovations, Additions, and New Facilities. On each of these projects, I coordinated all aspects of planning, design, and construction across our internal teams, consultants, and clients. I also mentored younger staff throughout the firm as often as possible.

Project Manager / Architect

CJS Architects (Chaintreuil Jensen Stark Architects)

Led the project management of several projects in the office including the $16 Mil renovation of SUNY UB Crosby Hall (School of Architecture & Planning) through Construction Documents. I developed and helped to shepherd CJS's move from AutoCAD to Revit in order to push the firm's efficiency and ability to collaborate forward. I designed several conceptual and built projects ranging from Private Development to University and High-End Residential.

Project Manager

Provided a wide array of technical and design support on project types including University, K-12, Private Development, Mixed-Use, Multi-Family Residential, Historic / Adaptive Reuse, High-End Residential, and Conceptual Proposals. I was also in charge of the 3D computer renderings for many of the projects across offices - developing, in part, the 'look' of the firm's conceptual portfolio. I developed and maintained the firm's website and designed the branding materials when the Firm rebranded as CJS Architects from Chaintreuil | Jensen | Stark Architects.

Designer

School of Architecture at Syracuse University

Assisted Professor Arthur McDonald on his research project, "Redevelopment of Erie Canal Towns Through Tourism." The project focused on two small towns along the Erie Canal (Phoenix and Fairport, NY) as case studies for the potential revitalization of all Canal Towns through the use of urban design and planning interventions. I assisted in researching and documenting the sites. I also produced several diagrams, computer renderings, and maps to supplement the research findings.

Research Assistant

Monitored the Print Lab at the School of Architecture - serving students and staff to help them solve any computer or printing issues they faced.

Computer Lab Monitor

Fontanese Folts Aubrecht Ernst Architects

Provided design, computer modeling, and graphic presentation services for several projects over the course of the Summer.

Intern / 3D Modeler

Hello, my Creative Friend.

🧙🏻‍♂️ I’m Mike.

My business cards say things like Architect, Designer, Project Manager, and LEED AP.

🏗 But when I’m not designing buildings, I’m helping other Creative Pros (Architects, Designers, Engineers, Writers…) design and build better lives for themselves.

Why?

I used to be one of the most career-obsessed people I knew. Every move I made was to fulfill my professional goals—at any cost.

—

🔥 In 2017, I burned out in spectacular fashion.

• I no longer recognized the man in the mirror staring back at me. I knew I needed to make a change. 

• So I refocused that obsession from being the best Architect into becoming a better person. A better version of me.

→ I dropped everything I could.
→ I stopped saying, “Yes.”
→ I started saying, “No.”

I sought out everything I could about burnout, mental health, and personal growth.

6 months later, I was a different human. I had run my first 5k, lost 75 lbs, and leveled up my mindset on life.

—

▶ Now I help other Creatives struggling with the same demons.

• How do I balance the chaos of my creative work with my family, friends, health, and responsibilities?
• How do I build a life that reduces the chance of ever experiencing burnout again?
• How do I design a life full of creativity and personal satisfaction?
• How do I find the time and energy to manage my life?
• How do I improve my wellness and mental health?
• What are the best habits to build a better life?
• Who do I want to be in 10 years?
• How do I become that person?

Real, meaningful change isn’t quick. 
It’s sustainable.

—

▶ That’s why I believe in Creativity Self-Care. 

Creativity Self-Care is the process of building a life that sustainably supports who you want to be as a creative person long-term.

It means:

• Evaluating who you are today
• Designing a vision of who you want to become
• Identifying the hurdles you’ll need to overcome
• Building that vision through consistent action
• Checking in with your progress
• Pivoting when necessary

—

▶ I don’t know where you’re at in the journey, but here are three ways I may be able to help.

→ ✉ SideNotes Newsletter - Every week, I share one actionable tip, story, or idea to help you build a sustainable, burnout-resilient creative life. (Link in Featured)

→ 👨🏻‍🔬 1-on-1 Coaching - Coming Soon (Q1 2024) - DM me if you'd like to be on the waitlist.

→ 👨🏻‍🏫 Self-Guided Courses - Coming Soon (Q1 2024)

Follow me for daily-ish tips on personal growth to help you build a sustainable, burnout-resilient creative life.

Mike LaValley AIA, LEED AP

I almost quit architecture in 2017.

Not because I stopped loving design.

Because I didn't know how to build a sustainable career that allowed me to do great work AND have a life.

I was working 60+ hour weeks.
...Missing family events. 
...Constantly exhausted. 
...Questioning everything.

The architecture profession had taught me that this was normal.

That sacrifice = dedication. 
That exhaustion = commitment. 
That if you're not burning out, you're not trying hard enough.

But burnout isn't a badge of honor. 
It's a warning sign.

In the 10 years since, I've learned something critical:
🟦 You don't have to choose between career success and having a life.

You just need better frameworks for integration.

That's why I'm teaching "The Architect's Burnout Recovery Blueprint" on December 10th.

→ 90-minute live workshop
→ The SPACES Framework for sustainable careers 
→ Practical strategies you can implement immediately 
→ Lifetime access to recording

Investment: $47 (or $37 with code RESILIENT through Dec 5th)

This is for Architects who are: 
→ Feeling stuck, exhausted, or questioning the profession 
→ Ready to build careers that don't cost them everything else 
→ Willing to learn a different way forward

If that's you, I'd love to see you there.
Register here: https://luma.com/a68qhgxz

The Resilient Architect — I help ambitious Architects grow into leadership without sacrificing their well-being, and good firms retain top talent using proven anti-burnout frameworks.

Every Architect thinks they know burnout. 
Until it happens to them.

We're conditioned early: success = self-destruction. 

→ Skip sleep
→ Work endless hours
→ Push until you break

Most of us dismiss the warning signs: "I'm fine, just tired."

But there are actually 3 distinct paths to Architect burnout:

1. OVERWHELM 
Working too hard for too long. The "classic" burnout we all recognize.

2. LACK OF DEVELOPMENT 
Stagnating skills, zero career progress. Burnout from going nowhere.

3. NEGLECT 
Your workplace actively works against you—undervaluing and undermining you.

Here's what continues to surprise me:
• Overwhelm isn't even the most common path anymore.
• All three steal the joy from our creative work.
• All three are preventable when you know what to watch for.

Which path have you experienced?
Share your story below—it might save another Architect from burning out.

———

😎 Hi, I’m Mike.

I’m an Architect sharing actionable lessons about balancing creative life and fighting burnout.

On December 10th, I'm hosting a comprehensive workshop to help you fight burnout and start building the Architecture career you actually want. Sign up by December 1 and save $50!

Check out the featured section in my profile (Mike LaValley) for more info.

You need help sooner than you think before you burn out.

—

"Just do more."
That’s what people tell themselves.

Soon you go from feeling great to feeling like you barely can get out of bed.
People need help sooner than they think they do.

➡️ If you’re feeling stressed, ask for help NOW.

Stress isn’t linear.
It compounds.

One day, it will overwhelm you.
Don’t be shy about asking for help.

No one wants you to become toast. 🍞

—

😎 Hi, I’m Mike.
I’m an Architect sharing actionable lessons about balancing creative life and fighting burnout.

On December 10th, I'm hosting a comprehensive workshop to help you fight burnout and start building the Architecture career you actually want. Sign up by the end of November 24th and save $70!

Check out the featured section in my profile (Mike LaValley) for more info.

“If you don’t want to burn out, stop living like you’re on fire.”

—

Burnout can happen to us all.

The only way to fight burnout is to rethink the way we build our lives.

🏠 Our lives are like houses.
• They reflect our priorities
• They require regular maintenance
• They shelter who and what we care about most

You wouldn’t stay in your house if it was on fire.
Why would you live your life that way either?

➡️ Instead:
• Slow down.
• Reflect on who you want to be.
• Give yourself room to thrive.
• Take small steps forward.
• Live intentionally.

Quote Citation: An Anonymous Priest (retold by Brene Brown)

———

Want to know how to do this for yourself?
I got you.

I’m running a workshop next week to help you do just that.

📐🏗️🏡 The Architect's Burnout Recovery Blueprint
December 10th, 7pm ET

→ The SPACES Framework to help build your life like a house
→ 90-minute live workshop
→ Lifetime access to recording

$47 (or $37 with code RESILIENT through Dec 5th)

Register here: https://luma.com/a68qhgxz

Thanksgiving is here. 🤩

———

In the U.S., Thanksgiving means:
→ Turkey 🦃
→ Parades 🥁
→ Football 🏈
→ Dog Shows 🐶

But it’s not just party time.

Thanksgiving reminds us to reflect on things we’re grateful for.
In 2020, Lifeway asked over 2,000 people to share theirs.

Here were the top 10 responses:
1. Family (84%)
2. Health (69%)
3. Friends (63%)
4. Memories (63%)
5. Personal Freedom (53%)
6. Stability (47%)
7. Fun Experiences (45%)
8. Opportunities (42%)
9. Achievements (33%)
10. Wealth (21%)

What are you thankful for?
Is it family? (Dominic Toretto would be so proud)

———

As Architects, knowing what we value is the key to preventing burnout and building a thriving Archi-life.

On December 10th, I'm hosting a comprehensive workshop to help you fight burnout and start building the Architecture career you actually want. 

Want to remove burnout from your Archi-life and build a thriving one in 2026? Check out the link and get up to $50 off before December 1st!
https://luma.com/a68qhgxz

Architect,
You’re thinking about work/life balance all wrong.
Here are 7 mindset shifts to help get you right.

———

1. IT'S ALL LIFE
There's no "work you" vs. "life you." It's just you, distributing your time across different priorities.

2. BALANCE IS TEMPORARY
Life constantly changes. What feels balanced today won't feel balanced next month. That's normal.

3. "PERFECT" BALANCE DOESN'T EXIST
Balance isn't a destination—it's a feeling. You know when your life is working. You know when it's not.

4. WORK AND LIFE AREN'T ENEMIES
Your career and personal life aren't competing. They're both parts of who you are.

5. YOU CONTROL YOUR PRIORITIES
Stop adding more. Start filtering out noise. You can't manage what you can't count.

6. PRIORITIZE FAST, CHANGE SLOW
Decide what you want quickly. Implement it gradually. Dramatic overhauls rarely stick.

7. ENJOY RIGHT NOW
Time is fleeting. Appreciate what's already working while you improve what isn't.

———

The truth about balance:

It's not about perfection. It's about making intentional choices that align with what matters most to you right now.

Which of these 7 points hits closest to home?

———

😎 Hi, I’m Mike.
I’m an Architect sharing actionable lessons about balancing Archi-life and fighting burnout.

On December 10th, I'm hosting a comprehensive workshop to help you fight burnout and start building the Architecture career you actually want. Sign up by December 1 and save $50!

Check out the featured section in my profile (Mike LaValley) for more info.

"Mike's presentation was my favorite of the event, and it wasn't even close. The design of the slides, the flow of the presentation, and the information were extremely useful and easy to digest.”

// Past Workshop Attendee

———

That's the kind of feedback I get when I teach about burnout prevention.

Not because I'm a great presenter.

But because Architects are desperate for someone who actually understands what they're going through.

Someone who's lived the 60-hour weeks. 

► The impossible deadlines. 
► The toxic workplace culture. 
► The questioning whether it's all worth it.

I've been there.
I recovered.

And I developed a framework to help others do the same. 👇

———

🟦 The Architect's Burnout Recovery Blueprint 
December 10th, 7pm ET

→ The SPACES Framework for sustainable careers 
→ 90-minute live workshop 
→ Lifetime access to recording

$47 (or $37 with code RESILIENT through Dec 5th)

Register here: https://luma.com/a68qhgxz

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Mike LaValley AIA, LEED AP

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Mike LaValley AIA, LEED AP

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