Amazon

Director, Software Development

Senior Software Development Manager

Software Development Manager - SCOT

Sr. Technical Program Manager - GIPA

Amazon Payment Services

As the leader of the global technology function at Amazon Payment Services, I am both passionate about and dedicated to re-imagining digital payments for customers and merchants throughout the Middle East and Africa region. 

My responsibilities encompass tech pre-sales and solutioning, merchant integration, software development (for new and existing products), infrastructure management, technical operations, information security, and data engineering. Additionally, I oversee the technology function responsible for delivering seamless payment products and experiences for Amazon shoppers throughout MEA stores (UAE, KSA, EGY, TR and ZA). 

Together, our aim is to provide simple, affordable, and trusted payment experiences for merchants and customers across the MEA region.

Head of Technology

Direct Energy

Promoted to build and lead 5-member team in designing, developing, and managing decision-support application and tools for front-office trading group, integrating with trading/supply, operations, risk management, pricing/structuring, settlements organizations.

IT Manager - Decision Support Tools, Supply

Extended inward-focused IT capabilities to external customers. Developed capabilities that underpin key business processes within the industry lifecycle including trading, scheduling, asset management and optimization, demand-side response, and settlements. 

* Challenged with building team, processes, and systems to support organic business growth into new market space with demand response management product (multi-million dollar project). 

* Leveraged technology to empower several key, new revenue streams for the business unit.

* Handpicked by senior leadership to course-correct and manage delinquent security appliances workstream of major datacenter migration that had put entire project at significant risk of missing deadlines. 

* Invited to join M&A (and other structured deal) due diligence teams after demonstrating thought leadership in both technology and operations to commercial stakeholders. 

* Updated business continuity program to eliminate operational risk from disruption to business-critical systems.

IT Manager - Digital Marketing, Upstream and Trading

Managed IS development and support function for variety of business-enabling systems across US power markets. Built and directed team of 6 IT professionals.

* Functions Supported include:

   a) ISO Settlements (NEPOOL, NYISO, PJM, CAISO, MISO and ERCOT) / nMarket Allocation  Manager and custom SSRS reports
   b) Scheduling and ISO Trading / nMarket Power
   c) Upstream Power / OSIsoft PI System and various other systems
   d) ERCOT Asset Optimization and 24 Hour Real-Time Trading Desk / nMarket Power
   e) ERCOT Asset Dispatching / OSI Monarch GMS

* Major Initiatives Lead:

- Texas Nodal Market Transition (Go-Live and Post Go-Live Support)
- Generation Management System (GMS) Implementation (Inception to Operations)

* Managed Business Continuity Planning and Disaster Recovery plans for Direct Energy Upstream & Trading

IS Manager - Power Asset Optimization, 24-Hour Real-Time Trading Desk, and Upstream Power

* Developed a 3 year architectural - enterprise message bus centered - vision  for our Upstream and Trading business unit

* Developed a Data Integrity business case for our Upstream and Trading business unit

* Developed an interface for gas pipeline data with Bentek Energy

* Managed a Market Data Service initiative to consolidate Market Data into a single repository

* Managed environments to support our Proprietary Trading applications

* Managed testing environments for the Texas Nodal Initiative and various other initiatives

* Supported Proprietary Trading applications

Senior Analyst - Architecture and Proprietary Trading IS

* Lead the design, implementation and testing of the Trade Capture migration from a Java based API to a FIX based system with the Intercontinental Exchange (ICE)

* Developed various solution components in Java and TIBCO

* Supported DealCapture and E-Confirm applications

* Developed Retail Credit Risk BI solution to support B2B business better evaluate/assess credit exposure

Senior Analyst - Wholesale/Retail Interface IS

* Provided technical leadership over design, implementation and testing of the SAP HR implementation project, to replace existing PeopleSoft implementation

* Actively participated in the business blueprinting of to-be HR processes, and translating the processes into system functional requirements

* Provided technical leadership over design, implementation and testing of the Canadian Benefits outsourcing project as well as coordinating the Payroll Outsourcing Project 

* Initiated SAP ECC 6.0 upgrade recommendation and laying project foundation

* Lead the testing and training for the Scanning Solution of the Procure-to-Pay project

Senior Analyst - Corporate IS

British Gas

* Led a project to develop an absence management system and managed its deliverables

* Collected the requirements, designed and implemented system using an agile customer centric development methodology

* Successfully sold the system to different areas of the business which is now being rolled out across British Gas Residential IS as well as British Gas Business IS

* Supported and administered the system in production for 100 users, with about 1,000 users being targeted for the short term

*Delivered project benefits estimated to save 0.5 FTE in each of the areas that it is rolled out to

Senior Analyst

* Collected the requirements, designed and implemented a deal capture system to automate energy trade entry from ICE and NGX into the company’s risk management system

* Supported the system in production, providing second level support

* Developed a front end application to the system to make it self-administrative

* Delivered project benefits estimated at: saving 2 FTE, reducing the error entry rate to 0.5% and the Value at risk by $2.5 Million

* Researched Natural Gas storage fundamentals in North America and investigated potential of its use within the Wholesale’s group portfolio

Senior Analyst - IS EMG

Integrated Voice Communications

* Managed the installation of new equipment and periodic updates (both software and hardware)

* Marketed and sold new VOIP (Voice over Internet Protocol) routes to various international destinations around the globe

* Programmed Cisco Routers and CPM (Computer Protocol Malaysia) voice gateways

* Maintained a set of Windows NT servers and Cisco gateways

* Managed 24/7 customer support (both technical and sales) by email/phone/fax

* Maintained excellent written and verbal communication skills as well as rigorous documentation

* Coordinated with team members in different countries to ensure quality voice service

Founder and Managing Partner

Tech Director at Amazon Payment Services | Follow for posts about Leadership Development and Career Growth | Leadership & Career Mentor | Author Of Leadership in 60 Seconds

I ​am a global technology executive with over 20 years of experience. I am currently Director of Software Engineering at Amazon, leading the Technology function for Payments across the Middle East and Africa. In this role, my aim is to make the payment experience of our merchants (Amazon Payment Services) and customers (Stores) the most simple, affordable, and trusted.

Over my career, I'm honored to have delivered award-winning transformational initiatives that have created competitive advantage, enabled business growth, and exceeded customer expectations.

Known as a forward-thinking problem-solver ― skilled in both business and technology strategy ― I adapt and plan for evolving market needs, delivering initiatives with speed and agility. I am also deeply passionate about building, developing, managing, and leading high-performance teams. A strong communicator and relationship builder, I partner effectively with cross-functional stakeholders and am a trusted advisor within the company.

Ever since I stepped into my first managerial role, more than a decade ago, I quickly realized the profound impact strong leadership has on individuals, teams, and organizations. From that moment, I made it my mission to empower others in their leadership journeys, guiding them to reach new heights in their careers.

In support of this mission, I have developed a community on LinkedIn of over 70K+ like-minded professionals with whom I actively support, engage, and share daily content on leadership, management, and career. I have been recognized as a LinkedIn Top Voice (Blue Badge) and ranked #1 LinkedIn Arab World Creator in Management and Leadership. 

Outside of work, I am passionate about everything automotive, especially F1 racing (Forza Ferrari!). I enjoy sports in general, both playing and watching. I also have a keen interest in collecting fragrances, working out with a focus on strength training, and all things food—from learning about it and exploring new cuisines to preparing dishes and hosting gatherings. However, my favorite pastime is spending quality time with my family. 

Languages: English 🇺🇸 Arabic 🇱🇧 French 🇫🇷

Omar Halabieh

Maximizing Wellbeing

As the writer behind Maximizing Wellbeing, I craft thoughtful newsletters that explore ways to enhance mindfulness, productivity, and emotional resilience.

From creating handwritten cheatsheets to promoting the power of journaling, I’m on a mission to inspire a deeper connection between fountain pen and paper—and the mind. Through the Mental Health Initiative, I spark conversations about mental wellness while celebrating the joys of journaling and fountain pens.

Oh, and did I mention fountain pen giveaways? Join me in spreading positivity, one fountain pen at a time! Let’s make wellness a habit worth writing about.

Writer

BURNHAM GRAMMAR SCHOOL

Human Resources Recruitment Officer

ICTS UK & IRELAND

▪ Building and maintaining relationships with Regional Hiring Managers understanding their recruitment 
needs to enable the most efficient candidate onboarding and backcheck clearing process.
▪ Interviewing candidates on competency framework focusing on transferrable skills-based hiring.
▪ Identifying potential areas of compliance vulnerability and developing/implementing corrective action 
plans.
▪ Adhering to BS7858 code of practice on Zellis platform to determine suitability, drive process,  
set a realistic timeframe, obtain relevant references along with evidence to close files, and prepare for internal and external audit checks. 
▪ Oversee contractual agreements, offer letters, and welcome packs with new starter details and transfer them to payroll.
▪ Organize induction and training plans and communicate to Roster team to maintain new staff entry.
▪ To ensure GDPR and compliance regulations are followed and to make managers aware of any changes 
that could impact the business.
▪ Other ad-hocs, checking and verifying security questionnaire documentation, 
identity documents, investigating fraudulence and discrepancies.

Vetting and Recruitment Officer

QA Ltd

▪ Planning, executing, tracking, and managing people projects across the organization reporting status, risks, issues, and dependencies adhering to company policies, legal requirements, and industry 
regulations.
▪ Act as a liaison between cross-functional departments and external third parties and create awareness 
on project status, potential roadblocks, and key deliverables.
▪ Building recognition programs, and performance management activities.
▪ Updating existing policies to support newly implemented legislation and/or internal principles focusing on identifying HR Trends, spotting errors, and advising on solutions.
▪ Work closely with Head of Operations, HR Team, and Systems team on addressing performance issues 
using Performance Improvement plans for Resource Link in partnership with Zellis.
▪ Serve as a key contact on People Link for managers, employees, and stakeholders’ queries and resolution mapping and coaching managers on various topics of legislation and system guidance.
▪ Build Annual HR Business reports using Microsoft advanced Excel and Word tools.
▪ Provide broad support to ER team for disciplinary, grievance and performance management activities, draft letter/T&C change accordingly.
▪ Overseeing employee lifecycle services and general email/chat/telephone queries about recruitment, onboarding, retention, internal transfers and terms and conditions changes adhering to UK employment legislation.
▪ Assisting people coordinators in verification of documents and processing of DBS, BPSS checks and 
corresponding security clearance documentation for SV and DV clearance.
▪ Assisting People Partners with the process and drafting letters and documentation for TUPE- pay control group changes, IR35.
▪ Handling Maternity and being a key point of contact to address necessary changes/amendments to Maternity plans, and updating policy changes.
▪ Creating process guides and maps for all HR operational responsibilities.

Senior Human Resources Specialist

Bupa

▪ Build relationships with members by delivering the highest standard of customer service with an emphasis on proactively advising updated product/membership options.
▪ Handled inbound telephone sales calls and emails from members, retaining membership on agreed targets. 
▪ Competently deal with all types of complaints and escalate when necessary, in compliance with and abiding by the requirements of the Data Protection Act and those of the FOS and FCA at all times.
▪ Contributed towards a Diversity and Inclusion Initiative - Pride 2019 by collaborating with 
the Communications team, Social media team and People team of Bupa UK and working as a 
lead artist adhering to business objectives.
▪ Covered on Bupa Press Release and shared words with Bupa Global & UK CEO for Pride campaign 
https://www.bupa.com/news/press-releases/2019/colleagues-bring-extra-colour-to-salford

Healthcare Consultant

McDonald's

▪ Responsible for supporting both the management and employees with training and development needs. 
▪ Monitoring People-related aspects of the business ensuring performance reviews are completed in line with company policy, working time directives are understood and followed and all our policies are read and understood. 
▪ Conduct training audit checks and monitor the progress of development in the restaurants. 
▪ Monitor recruitment and turnover and put plans in place if needed for this area.

Training Manager

HR Officer I Maximizing Wellbeing I 6x LinkedIn Top Voice

1. HR Engagement Specialist: HR Projects on Workplace Development, Employee Engagement, Performance, Recruitment, Vetting, Onboarding, Rewards (Sales incentive Scheme), and TUPE
2. Key Contact: To train employees and managers on People Systems and Performance Management Tools. Assist them with queries on T's & C's changes and other contractual changes.
3. Recruitment & Employment Screening: Understanding Recruitment 
needs, publishing job adverts, shortlisting CVs, and interviewing candidates. Enabling the most efficient candidate onboarding and backcheck clearing process. Verify information provided by the employees, for criminal background checks, identity verification, education checks, employment history checks, reference checks, and credential checks following data protection rules. 


I thrive on getting to the heart of an issue and solving tough problems. Combining this with a track record of assisting closely with senior leaders in fast-paced and/or complex environments I aim to provide a flexible HR service that is highly satisfying and committed to fostering a healthy workforce.

I'm always open to a conversation to discuss the opportunity you have, please message me and I will respond at the earliest.

taplio

The Battle

Omar Halabieh

Akanksha Adivarekar

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