“The Ops Solutions Guy” | ⬇️ Chaos, ⬆️ Operational Freedom for Busy SMB Owners | Operations Consultant & Fractional COO for Manufacturing and Service-Based Businesses.

I help small and mid-sized organizations run smoother, grow faster, and build systems they can count on. Most of the time, the problems aren’t the people—it’s the way the work is organized. 

My job is to fix that.

I blend Fractional COO support, Lean methodology, and Smartsheet-driven workflows to bring order, clarity, and real results.

>> For Business Owners

Grow with intention
• Find revenue opportunities hiding in plain sight.
• Improve margins, pricing, and client acquisition.

Get systems you can rely on
• Replace disconnected tools with real visibility.
• Build processes and automations that remove headaches.

Have a partner in your corner
• Clear plans, KPIs, and steady guidance.
• Executive support without the full-time cost.

>> For Operations, Manufacturing & Service Teams

Make work easier and more efficient
• Streamline processes and eliminate wasted effort.
• Build standard work and stronger operational discipline.

Get leadership when you need it
• Improve quality, service delivery, and team coordination.
• Strengthen your entire operational foundation.

Execute important projects without delays
• System rollouts, workflow upgrades, and major initiatives.
• Clear ownership and measurable outcomes.

>> Industries

Manufacturing • Professional Services • Healthcare & Hospital Operations
Field Service • Technical Services • SMBs

Michael Ortiz

Is Your Spoken English Holding You Back? | Follow to Master It | Accent & Fluency Specialist | Executives, Founders & Teams Hire Me To Become Top Tier Communicators 🇺🇸🇨🇦🇬🇧 | Fluent in 5+ Languages

You’re brilliant in your native language.
You’re a confident and credible leader in your field.
But in English, it doesn’t 𝑠𝑜𝑢𝑛𝑑 like it - and it’s costing you.

You might be competent at reading & writing in English,
But the moment you open your mouth, it's like you're not as sharp...
It's like they're working extra to understand you, and it's not getting better.

You feel it in meetings. In pitches. At events.
You know you’re not being seen as the expert you really are.

That’s what we fix.

I help international professionals speak English with 𝑐𝑙𝑎𝑟𝑖𝑡𝑦, 𝑐𝑜𝑛𝑓𝑖𝑑𝑒𝑛𝑐𝑒, and 𝑐𝑟𝑒𝑑𝑖𝑏𝑖𝑙𝑖𝑡𝑦, without needing to sound 100% native or study for hours a day.

We get real-world results:
	•	Ismail tripled his US sales in 3 months.
	•	Louise now leads European teams with confidence.
	•	Serge grew his law firm internationally and speaks at global events.

Our method works fast, because it’s not generic.

We start by identifying your highest-impact pronunciation, fluency, and communication issues with a data-backed diagnostic.
Then we build a 𝑐𝑢𝑠𝑡𝑜𝑚 𝑟𝑜𝑎𝑑𝑚𝑎𝑝 that targets the 20% of habits holding you back, and upgrades them step-by-step.

It’s called the EAR Method:
• Energy – Speak without strain or hesitation
• Accent – Sound clear and natural, not “foreign”
• Recognition – Be seen as the expert, not just “the person from ...”

We measure your progress.
We train with impact.
We make your English work 𝑓𝑜𝑟 you, not against you.

I’ve personally used this method to pass for a native in 6 languages, in under 3 months each time.
But this isn’t about me. It’s about your voice being heard, respected, and remembered.

If you’re not at a 9 or 10 on Energy, Accent, and Recognition…
It’s time to change that.

Book your consultation and get your custom roadmap:
www.latourlanguage.com

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The Battle

Michael Ortiz

Ben Latour 🗣️

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