Muslim Ameer

- Evaluate data to inform decision making on improving business efficiency and process.
- Identify business problems and provide robust strategies with cost effective solutions.
- Improve sales process to reduce cost per acquisition and increase sales conversions.
- Developed detailed plans and business cases to clearly identity business objectives, deliverables and priorities.
- Generated 2-15X return on investment for clients who streamlined systems and processes using our recommendations.
- Implemented change management process for SME business clients.
- Qualified prospects, enrolled new accounts and maintained relationships
- Maximised sales opportunities whilst retaining clients

Founder

Islamic Provision

Oversee International campaigns and ensure all operations running efficiently as well as being responsible for UK operations.
Communicate with stakeholders and international project managers.
Contribute to Business Development needs.

UK and International Project Manager

Responsible for all UK operations, fundraisers and events.
Liaise with international project managers working closely to deliver our global projects.
Work closely with UK team to plan ways of fundraising to support international campaigns.

UK Project Manager

Burgeon Events 

- Planning, managing and executing various events of different sizes and objectives
- Understanding and managing the role of an extensive volume and range of stakeholders such as: attendees, VIP guests, sponsors, media, photographers and staff
- Undertaking and fulfilling a wide range of responsibilities and events, many of which enjoy a high media profile and involve the appropriate management of significant budgets and logistical challenges
- Designing and implementing effective operational processes and data management solutions
- Sourcing, onboarding and maintaining client relationships

Founder & Managing Director

Asian Media Group

- Validate and acquire new clients for all aspects of the business – newspapers, trade magazines, luxury magazines & events
- Built portfolio of clients for both B2B and B2C transactions
- Qualified prospects that are a good match for the business
- Deal negotiating

Advertising Sales Executive

Compass Group

Compass group is a worldwide catering agency that has enabled me to develop various skills through working across some of the most iconic venues in the sporting industry. Venues worked at are: Chelsea FC, Wimbledon Tennis, Kia Oval Cricket Ground, Twickenham Rugby Stadium, O2 Arena and many more. 
•	Responsible for restaurant table plans and logistical operations of various different hospitality lounges
•	Accountable for guest satisfaction and building relationships with clients through good communication skills. 
•	Overseeing, delegating and motivating teams of up to 40 staff members to delivering memorable experiences.
•	Training my staff on delivering exceptional service, upselling, cross-selling and dealing with objections.
•	Adhering to of task completion deadlines.
•	Liaising with chefs about menu offerings and matters of service delivery.

Hospitality & Events Manager

Q8 Boutique Hotel

Managed a family run small size hotel which has seventeen rooms.  
Developed marketing strategies to attract guests.  
Responsible for accounting and finance.  
Oversaw, planned and executed staff training. 
Responsible for client relationships.

General Manager

Burgeon Events

An agency responsible for finding and developing up and coming artists from the underground music scene. 
Providing them with the opportunity to perform live and grow their outreach and following. 
Connecting them with videographers, photographers and setting up shoot days as well getting involved with production.

HUGO BOSS

Hit individual daily, weekly and monthly sales target.
Using SPIN selling techniques to achieve sales targets.
Processed stock and inventory accordingly.

Sales Assistant

Ralph Lauren

Processing stock and inventory accordingly. 
Delivering stock from stockroom to shop floor.  
Ensuring stockroom is tidy and a safe working environment. 
Occasional assistance on shop floor to boost sales.

Stock Room Assistant

On a mission to develop 1,000 Muslim Leaders in Business by 2030 🚀

Empowering 16-30 year old muslims on their journey to take their dream business from idea -> reality

Growing up I struggled growing my businesses. 

And it wasn’t for lack of effort or trying. 

I didn’t have a mentor who could show me the best and quickest way to get there. 

Most of us struggle to take the first step and delay taking it due to fear of failure, or waiting for the perfect time. 

But the truth is there is never a perfect time like the present.

Dreams live with us temporarily & if we don’t act upon them they find a new home. 

How many times have you seen an idea you had which you didn’t action/act upon come to life by someone else and then you thought to yourself ahhhhh that was MY idea!!!

What was the difference?

They took the first step. 

They overcame their limiting beliefs and fear of failure. 

They made a decision to fail forward rather than stand still. 

When we set our intentions for the sake of Allah, tie our camel & have tawakkul amazing doors open up for us and we get blessed with incredible opportunities. 

Don’t worry if you’re afraid, feel like there’s so many obstacles in the way or you’re not sure where to start. 

We will help you and guide you each step of the way iA.

Contact us today to learn more 🚀

Osama Musa 🚀

Northern

Digital Self Service changes project - changes to the Northern Railway website to update the site appearance, improve the Claims & Fault reporting process & online forms & add connections to the Salesforce CRM, Introduction to a new Lost property service including an automatic matching engine. Updates to a new ChatBot service to be available on all website pages.
Workshops with stakeholders to produce User Stories & Acceptance Criteria for 3rd Party development teams to construct.
Tools used - Jira, Miro, Figma, Teams, Office

Senior Business Analyst

HM Revenue & Customs

Contract Role - Workshops / Requirements gathering / Process mapping. Working with multiple stakeholder groups to create & implement a digital solution. Replacement of an existing paper based system used by UK traders.

Oxford University Press

Contract role to Update the Transforming Content learning process to produce & provide digital & print content in a simplified streamlined automated & universal process
•	Create a Scope spec to manage the needs for 3 major business teams – English language, Education UK & Aus/NZ
•	Create process mapping to define the complex AS IS processes
•	Online workshops with international business stakeholders to review current issues & gather TO BE requirement
•	Review existing processes to enable leaner & quicker routes to live for new products

NatWest Group

Contract role to provide IT teams moving to a cloud setup with information about the tools & data
· Develop a Confluence site dedicated to the cloud migration of IT systems
· Consultation with IT teams to document level of detail required for comms for new starters & existing users
· Detailed research of current documented information to either retain or build upon
· Identify systems where Cloud/Cloud & On Premise/On Premise versions will exist

Provident Financial Group (PFG)

Developing requirements & process mapping for a new Complaint Handling system based on a Salesforce software solution. 
Also developing requirements for a new Personal Loan application system based on a Salesforce software solution.
Working on both solutions with in-house IT & PWC teams

Brighton & Hove City Council

Digital change project to complete a business case for a replacement CMS intranet system.
The current CMS system is based on Sharepoint 2007. 
User story / Acceptance Criteria requirements completed enabling a feature comparison between 2 possible replacement options - Drupal / Sharepoint365. 
Sharepoint 365 chosen option.
Sharepoint 365 wireframe prototyping to create new user screens for the internal business teams to use to develop lower level requirements.

Dept of Works & Pensions

Kickstart Project - 
Working with User researchers, UX/UI, Contents & Service designer colleagues to develop a digital Payments system to make salary payments from the DWP to the employers.
Replacement of Spreadsheet manual systems with a new Digital system.
Agile format, Daily Standups, Backlog & Sprint reviews, User Stories, Acceptance Criteria, As Is/To Be process mapping to document how the new system would replace the manual spreadsheet system for the Payments & Fraud teams. 

Replacement of clunky Remittance Advice output for employers with a new design & additional csv & pdf attachments to assist employer accounting processes.

Business Analyst

Link Asset Services

Contract BA role working on financial services projects bridging between business teams & IT & 3rd party suppliers & customers.
Tasks include - Stakeholder Management, Requirements gathering & documentation, User Story & Acceptance Criteria creation, Process mapping & improvement, Stakeholder analysis, GDPR/DPA analysis,
Projects include
Software system updates to cater for Fund administrator changes,
Incorporation of non TA funds,
Data warehouse input & output mapping,
Value Assessment reporting,
Incorporation of Sedol values as a unique identifier,
Restructuring of business systems into 2 separate divisions,

First Group

Contract BA role with the transport company First Group Shared Services dept. Offering IT services to the rest of the First Group. Producing process mapping to review existing processes with the aid of process maps & looking to simplify & streamline parts of the business by consolidating services.

International Personal Finance Plc

Contract Senior BA role with an established personal finance lending company. 
Scope & Requirement production for international business users in a user story format using Confluence & Jira software toolsets. 
Development of a new mobile application to integrate with the users existing hand held mobile device application suite.
GDPR analysis & requirements review of hand held device applications & their host support systems & messages

IT Business Analyst based in Leeds. Results-driven, detail-oriented and accomplished business and IT professional with a 35+ year track record of success in business analysis, software developing & testing and management experience for public & private sector with extensive experience in the financial services industry. 

Proven record in documenting requirements & communicating results to stakeholders. Possess a strong business acumen to deliver business change and transformation projects across diverse business areas. Highly skilled business analyst dedicated to ensuring all deliverables completed on time, on budget and within scope. Capability to function effectively on projects requiring results in a short timescale. Excellent interpersonal skills used to interact and build strategic partnerships with stakeholders, clients, senior leaders, associates and other third parties.


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Osama Musa 🚀

Saeed A

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