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Writer & Illustrator

Explain Ideas Visually Course & Community is where you learn how to go from "I have no ideas" to portfolio of viral-worthy visuals.

Teacher

I share easy-to-digest ideas on creative business and personal growth, reaching millions every month.

Content Creator

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IT Project Manager

Accenture

Atea Global Services Ltd.

• Follow service delivery and performance to ensure Service Level Agreement (SLA) is met;
• Plan and manage Continual Service Improvement (CSI);
• Lead and plan various IT projects;
• Responsible for business, financial and operational goals;
• Being the first escalation point in case of major incidents;
• Active participation in new and existing service development;
• Cooperation with various internal and external stakeholders.

Service Delivery Manager

• Investigate customer's current setup and plan, build new setup based on Atea service offerings and best practices;
• Create and execute transition plan to successfully move new customers into operations;
• Install and configure IT enterprise solutions in customer's environment;
• Ensuring that all the deadlines are met according to the project plan;
• Work in cooperation with operational teams in project planning, task delegation and follow-up;
• Making sure that improvements and automation initiatives are brought up and implemented during transition;
• Work together with customers' project managers and technical staff.

IT Transition Architect

• Application Software packaging, preparing and testing for mass enterprise deployments. (Windows MSI, App-V 4.6, App-V 5.0).
• Package distribution management in SCCM 2012.
• Onsite and offsite consulting related to Application Software lifecycle management.

Application and desktop deployment expert

Velosports Ltd.

• Handle sales, provide great customer service;
• Designing marketing materials;
• Participating in national scale cycling event organisation.

Product Sales Specialist

Hey! I’m Janis Ozolins

End of 2016, by a lucky accident, I found a new dream for myself. Make a living online.

4 years later (a time filled with learning, failed experiments, and consumed content), still no revenue or audience.

Then I stumbled into the idea of communicating through visuals. I loved it and pursued it seriously.

6 months later, I felt momentum and left my corporate job. 1 year later, my visuals brought in more money than I made in my 9-5.

My dream to make a living online was complete. I’m feeling very grateful writing this.

Now I spend my time learning, creating, and teaching.

Janis Ozolins

•	Lead the test program across four workstreams, ensuring seamless delivery of multiple country releases within the digital banking domain.
•	Manage and support four Test Managers, each overseeing vendor-based test teams, addressing competency gaps, and optimizing team performance.
•	Collaborate closely with stakeholders, including the TCOE Lead in Singapore, to align testing strategies with business and regulatory requirements.
•	Define and implement governance frameworks, quality assurance processes, and risk mitigation strategies to improve test efficiency and effectiveness.
•	Drive vendor management efforts by ensuring service level agreements (SLAs) are met, resolving escalations, and fostering accountability within vendor teams.
•	Act as a key problem solver, proactively identifying and removing blockers to enable smooth test execution and delivery.
•	Provide coaching and guidance to Test Managers to enhance their leadership, technical skills, and team management capabilities.
•	Oversee change request testing in retail banking, ensuring timely and quality releases that align with business priorities.

Test Program Manager, UOB Innovation Hub 2

SWIFT

As an Agile Coach at Swift, I've had the privilege of guiding and empowering three dynamic teams within the global member-owned cooperative renowned for its secure financial messaging services. Over the past four years, I've cultivated an environment of agility and collaboration, leveraging my expertise in Agile methodologies to drive continuous improvement and deliver exceptional results.

In this role, I've been instrumental in facilitating Agile ceremonies, providing mentorship to team members, and implementing best practices to optimize productivity and efficiency. By fostering a culture of innovation and adaptability, I've helped our teams navigate complex challenges and seize opportunities for growth.

Through strategic guidance and hands-on support, I've enabled our teams to consistently meet and exceed expectations, driving value for our stakeholders and reinforcing Swift's position as a leader in the industry.

Agile Coach

Throughout my tenure as an Integration Test Engineer, I've bee immersed in the Agile methodology, actively participating in ceremonies such as Sprint planning and Daily stand-up meetings as a vital member of the scrum team. Collaborating closely with developers, I've contributed to the seamless and continuous delivery of features, ensuring the swift deployment of enhancements to our products.

A highlight of my contributions includes the successful delivery of Alliance Access versions 7.1 to 7.3, where I played a pivotal role in enhancing the graphical user interface (GUI). Additionally, I've delved into Alliance Access 7.4, focusing on backend optimizations and improvements.

My versatility shines through in my ability to adapt to changing environments and embrace new technologies. Having previously worked on Alliance WebPlatform, I seamlessly transitioned to utilizing tools such as Confluence, JIRA, and Bitbucket to streamline workflows and enhance collaboration within the team.

Integration Test Engineer

HSBC Software Development (Malaysia) Sdn Bhd

Software Engineer (Tester)

Nettium Sdn Bhd

Software Engineer

Grey 2 Kuala Lumpur

Recruitment Executive

General Clerk

Jayagas Sdn Bhd

I leverage my five years of experience as an Agile Coach and my certifications in Scrum and OKR to help teams and organizations thrive in a rapidly changing world. My mission is to illuminate, support, and mentor others to grow and flourish with the right tools and knowledge.

Previously, I worked as an Agile Coach and an Integration Test Engineer at SWIFT, where I guided and empowered three dynamic teams within the global financial messaging cooperative. I facilitated Agile ceremonies, implemented best practices, and contributed to the continuous delivery of features and enhancements. I also cultivated an environment of innovation and adaptability, helping our teams navigate complex challenges and seize opportunities for growth.

taplio

The Battle

Janis Ozolins

Samantha Pang

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