OZO.ART

Get my free, deliberately short Thursday newsletter. Each issue contains four ideas, one for each of these topics: inspiration, productivity, content, and business.

Writer & Illustrator

Explain Ideas Visually Course & Community is where you learn how to go from "I have no ideas" to portfolio of viral-worthy visuals.

Teacher

I share easy-to-digest ideas on creative business and personal growth, reaching millions every month.

Content Creator

Printful

IT Project Manager

Accenture

Atea Global Services Ltd.

• Follow service delivery and performance to ensure Service Level Agreement (SLA) is met;
• Plan and manage Continual Service Improvement (CSI);
• Lead and plan various IT projects;
• Responsible for business, financial and operational goals;
• Being the first escalation point in case of major incidents;
• Active participation in new and existing service development;
• Cooperation with various internal and external stakeholders.

Service Delivery Manager

• Investigate customer's current setup and plan, build new setup based on Atea service offerings and best practices;
• Create and execute transition plan to successfully move new customers into operations;
• Install and configure IT enterprise solutions in customer's environment;
• Ensuring that all the deadlines are met according to the project plan;
• Work in cooperation with operational teams in project planning, task delegation and follow-up;
• Making sure that improvements and automation initiatives are brought up and implemented during transition;
• Work together with customers' project managers and technical staff.

IT Transition Architect

• Application Software packaging, preparing and testing for mass enterprise deployments. (Windows MSI, App-V 4.6, App-V 5.0).
• Package distribution management in SCCM 2012.
• Onsite and offsite consulting related to Application Software lifecycle management.

Application and desktop deployment expert

Velosports Ltd.

• Handle sales, provide great customer service;
• Designing marketing materials;
• Participating in national scale cycling event organisation.

Product Sales Specialist

Hey! I’m Janis Ozolins

End of 2016, by a lucky accident, I found a new dream for myself. Make a living online.

4 years later (a time filled with learning, failed experiments, and consumed content), still no revenue or audience.

Then I stumbled into the idea of communicating through visuals. I loved it and pursued it seriously.

6 months later, I felt momentum and left my corporate job. 1 year later, my visuals brought in more money than I made in my 9-5.

My dream to make a living online was complete. I’m feeling very grateful writing this.

Now I spend my time learning, creating, and teaching.

Janis Ozolins

24x7 Direct

Assisting property manager in managing 600+ residential properties in Melbourne & nearby suburbs in Victoria, Australia

Virtual Assistant | Property Management

InXpress Australia & New Zealand

• Provided assistance for the client's daily shipments both international & domestic.
• Taking calls & answering emails to resolve issues in the shipments
• Booking & tracking daily

Customer Service Assistant

BrandHQ

• Assisted clients from onboarding up to project completion
• Communicated project progress to the team and to the client
• Handled social media marketing
• Created social media ad campaigns from ideation to optimization - Facebook ads & Linkedin ads

Client niches: Food, Fashion, Health & Fitness, Renewable Energy, Software, Industrial, and Non-profit organizations

Locations: Philippines, Australia, US, & Canada

Co-Founder & Digital Marketer

Vybe Living

• Helped members from move-in to move-out
• Organized member records
• Assisted member's requests daily
• Remote work

Property Management Virtual Assistant

Marelitz

Designed and created handmade crochet accessories such as earrings, necklaces, and pouches.
Learn more at https://marelitz.com/

Founder

• Curated engaging and relevant content for the brand audience and potential customers.
• Reached out to micro-influencers for collaboration.
• Ran Facebook & Instagram ads for brand awareness & sales conversion.
• Made friends virtually with the followers and sustaining the connection.

Social Media Manager

NATIONAL IRRIGATION ADMINISTRATION

• Assigned in the Corporate Planning Department where we gather and collect all the data using Microsoft Excel about irrigation projects, including the costs, coverage, location, and make reports out of it. 
• Worked closely with field engineers and executive management for actual information and approval of such documents.
• Did administrative tasks such as filing, arranging business trips, arranging meetings, writing communication letters within the agency and other inter-agency, taking accurate minutes of meetings, and answering emails and phone inquiries. 

Special Assignment:
Member of ISO Certification Secretariat & one of the Internal Quality Auditors
Ensured the updated and complete documentation requirements for the assessment, mock-audits, management review meetings and certification.
Evaluated processes for compliance with quality standards
Assisted in development of audit plans & audit schedules
Participated in quality audits
Assisted audit team in developing audit reports & presents audit reports to top management
Assisted with follow-up audits, as required
Generated reports and accurate documentation after quality audit
Recommending appropriate changes as a result of the audit to the responsible personnel

Data Analyst

Concentrix

• Ensured call resolution in a timely manner while maintaining the highest level of quality to earn their complete satisfaction in every encounter. 
• Responded to in-bound calls promptly and accurately
• Addressed inquiries and escalated calls, complaints, questions, and queries as necessary
• Followed explicit process map for servicing issues by type 
• Ensured customers' security of information
• Provided customer excellence satisfaction
• Explained financial guidelines set by the governing body of a UK based financial institution when necessary

Customer Care Specialist

Over the last decade, I've had the fantastic opportunity to dive into a multitude of exciting roles. From being a customer care specialist and admin support wizard to rocking the position of a marketing & sales manager, I've had my fair share of adventures. Along the way, I've had the pleasure of helping various industries, including digital marketing, advertising, property management, fashion e-commerce, government agencies, logistics, and financial services. Talk about a diverse range!

But you know what really sets my heart on fire? Assisting people and businesses online. There's something incredibly fulfilling about lending a helping hand in the virtual realm. It's where I truly shine.

Oh, and here's a little something about me outside of work: I'm a firm believer in passion projects that create a positive social impact. If you're working on something amazing, don't hesitate to reach out! I'm all ears and would love to contribute in any way I can.

Looking forward to connecting with you! Let's make a difference together!

taplio

The Battle

Janis Ozolins

Mariel Dawal

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