Think & Grow

Director Growth & Partnerships APJ

At Think & Grow, we are your global growth partners 🚀 We empower founders, leaders and executives across the globe to develop their businesses.

How we help founders of fast-growth tech companies: 

Workshops: Identify and close the gaps in your business to gain clarity on your leadership, team and strategy.

Growth: Have the support and expertise to scale sustainably and successfully locally and overseas.

Hire: Attract the change-leaders and advisors you need to accelerate your business.

Advisory: Create a scalable culture to empower your people to push boundaries and propel growth.

Head of Sales APAC

River City Labs

Startup Mentor

Startupbootcamp

SCALERR

As the Global Head of Consulting, I hold a dual role in driving the development and execution of global growth strategies for startups and scaleups, while also leading the consulting practice and strategic partnerships on a global scale. With a comprehensive understanding of sales, partnerships, business development, and strategic planning, I provide expert guidance and innovative solutions to startups worldwide, empowering them to navigate the complexities of scaling and achieve sustainable growth.


Key focusses of my role:

•	Drive Revenue Growth and Market Expansion: Identify new business opportunities and strategic partnerships globally, enhancing client revenue and market reach.
•	Expand Strategic Partnerships: Build and leverage a network of C-suite executives, venture capital funds, ecosystem builders, and government entities to drive growth.
•	Execute Go-to-Market Strategies: Orchestrate global go-to-market strategies for clients, to achieve significant revenue growth, market share expansion, and customer acquisition.
•	Develop and Lead Sale Functions: Built end-to-end sales functions for clients, providing strategic sales advice.
•	Implement Scalable Sales Playbooks: Create tailored sales playbooks, optimize resource allocation, increasing efficiency, and accelerating time-to-market.
•	Advise on Capital Raising: Guide clients on capital raising strategies, offering pitch coaching, deal guidance, and investor outreach strategies

Global Head of Consulting

Scale Facilitation® 

Access New York™ facilitates global revenue stage, small to medium size companies to access the US market. Our core mission is to commercialize and scale the latest technology and innovations into the market.

This means we provide a comprehensive ecosystem to our portfolio companies, far beyond just sourcing capital in exchange for equity. Our experienced team, located in Australia and the United States, provide targeted guidance and management across all aspects of commercialization and scaling.

Role Overview:
Conceptualized and Launched 'Access New York': Established a leading investment program for
tech businesses expanding to the US, with investment sizes of $1M-$10M USD.
• Pioneered Tailored Investment Strategies: Developed customized approaches that maximized
global entrepreneurial opportunities, resulting in a diverse, high-performing portfolio.
• Identified High-Potential Tech Companies: Conducted market assessments, competitor analysis,
financial analysis, and due diligence to evaluate companies for US market success.
• Led High-Performing Investment Team: Directed a team in strategic investment decisions and
provided guidance to the investment committee.
• Expanded Strategic Relationships: Cultivated new and existing relationships, driving revenue
growth and business expansion with government partners, enterprises, venture capital firms, and
community organizations.
• Developed Partner Strategy: Implemented strategies to identify new partners, generate revenue,
and align with business goals.
• Mentored Portfolio Companies: Advised on global go-to-market strategies with a focus on US
expansion, enhancing market entry and growth.
• Streamlined Investment Lifecycle Management: Built scalable workflows supporting internal
teams, founders, and stakeholders throughout the investment lifecycle.

Investment Fund Lead Australia & New Zealand - Access New York

RunwayHQ

Runway is a regional not-for-profit startup ecosystem aimed at supporting entrepreneurs in their entire startup journey. From coming up with a business idea through to launching and scaling their business.

OVERVIEW
•	Cultivated Key Relationships: Built strong working relationships with stakeholders, mentors, coaches, and partners within the Runway and Australian startup ecosystems.
•	Identified Partnership Opportunities: Strategically targeted prospective organizations and government departments to establish valuable partnerships.
•	Led Corporate Opportunity Discovery: Unearthed corporate opportunities and managed the tender process for relevant government-focused applications. Successfully winning a $300k government tender.
•	Drove Business Development: Identified and pursued new business development opportunities, leading initiatives that expanded market reach and increased revenue.
•	Managed Sales Pipeline: Oversaw the sales pipeline process, converting opportunities to ensure a robust and continuous revenue stream.
•	Acted as Brand Ambassador: Represented Runway at local and national levels, enhancing brand presence and engagement within the ecosystem.
•	Directed Marketing Strategy: Managed and executed marketing strategies in alignment with overall business goals, driving brand visibility and growth.
•	Senior Leadership: Managed team performance and behaviours to optimize their contributions towards achieving business objectives.
•	Advised and Mentored Startups: Acted as a strategic advisor and mentor, focusing on sales, business development, and go-to-market strategies for startups and businesses within the Runway ecosystem.

Head Of Sales & Partnerships

Trigger Group

Trigger Group are a go-to-market sales acquisition start up specialising in B2B SaaS. We're a start up representing scaleups in the technology SMB space! We represent some of the biggest global hospitality and logistics businesses: DoorDash, Wish.com, Lightspeed, and Hubster/Otter.

OVERVIEW
•	Managed International Sales Operations: Led and executed inbound and outbound sales strategies for SMB and enterprise SaaS clients in hospitality and logistics, including DoorDash, Wish.com, and Lightspeed Commerce.
•	Built Organizational Structure: Played a key role in scaling the business from 20 to 150+ employees, developing internal structures and processes for effective growth.
•	Scaled and Deployed Sales Teams: Aligned sales teams with business priorities and objectives, ensuring optimal deployment and performance.
•	Advised on Go-to-Market Strategies: Collaborated closely with clients to develop and implement successful go-to-market strategies for new markets.
•	Implemented Sales Planning and Performance Management: Directed planning, target setting, performance management, and execution of key sales activities.
•	Provided Senior Leadership: Led and coached a global workforce of 150+ staff, directly managing 4 Regional Sales Managers, a Learning & Development Manager, and 3 Sales Operations Executives.
•	Fostered High-Performance Culture: Cultivated a positive and high-performing workplace environment.
•	Managed Financials and KPIs: Oversaw P&L, KPIs, sales budgets, and forecasting, collaborating with internal stakeholders to drive profitable growth.
•	Nurtured Executive Relationships: Built and maintained executive-level relationships with clients, navigating pre-sales processes and conducting needs analysis.
•	Led Market Development and Negotiations: Identified new market opportunities and spearheaded commercial negotiations with prospective clients.

Imperium Tourism Holdings

Imperium Group are a private equity group that own a number of youth focused tourism brands. The umbrella company is Travel Freedom Group, which has over 50 retail locations in ANZ operating under the brands PeterPans, Backpackers World Travel, StudentUni Travel, Travel Freedom, and The Travel Project

The role included:

•	Design and implement effective customer-centric Sales, Product, and Business Development Strategies across five separate retail (55 retail locations), Contact Centre, and online businesses 
•	Plan, implement, and control the marketing strategy for key AU & NZ markets, in-line with sales, marketing, business plan objectives and targets for increased revenue and market-share position
•	Actively provide leadership, mentorship, and guidance to Regional Sales Managers, eCommerce Manager, Contact Centre Manager, and Training & Development Manager on direct sales strategy, people management, marketing activity, and performance management
•	Create and maintain strong relationships with key stakeholders
•	Recruit, coach, and develop high performing sales and customer service teams across the organization
•	Enhance team performance through incentives, rewards, and recognition
•	Use data to forecast sales and manage budgeting process and expenditure 
•	Report weekly on business performance to the Group General Manager, Managing Director, and Board, in line with company guidelines and expectations 
•	Lead and develop people and people strategy working in partnership with HR to ensure continuous improvement, talent development, and staff engagement initiatives are in place and actioned 
•	Monitor competitors’ products and sales strategy
•	Business Development - Manage key partner relationships, contract negotiations, sales, and logistics with current and prospective partners to collaborate on healthy growth initiatives to deliver strong commercials

Head Of Sales Australia & New Zealand

STA Travel

•	Oversee the operations and sales of every retail site within the Region
•	Provide leadership, guidance, and coaching to sales management team
•	Develop Regional and retail site business strategies to protect revenue and hold sales teams accountable to deliver expected results. 
•	Lead and influence sales team to conceptualize, plan, drive, and manage all Regional sales initiatives to achieve the targeted sales growth
•	Recruit, coach, and develop high performing sales and customer service teams across the Region
•	Build a strong sales and staff culture that creates winning mentality along with staff loyalty
•	Collaborate with, and influence the Product and Marketing teams to help support regional initiatives especially surrounding local market activities
•	Building and maintaining strong relationships with key stakeholders 
•	Deliver weekly reports on Region results to Senior Leadership as well as deliver presentations at key product events

Regional Sales Manager - Victoria & South Australia

•	Provide leadership, guidance, and coaching to 6 sales consultants 
•	Managing all aspects of retail stores business environment and operations
•	Maintaining customer service quality and standards of the team 
•	Implementing and adhering to daily, weekly, and monthly activities
•	Develop and implement local marketing strategies 
•	Driving financial results and KPI’s and holding team accountable

Retail Store Manager

•	Mastered service and sales processes to maximise productivity and profitability 
•	Developed loyal clientele base due to in-depth knowledge and ability to match customers’ needs
•	Be an integral part of the team to help achieve store objectives
•	Customer service and sales to consistently achieve expected company KPI’s
•	Recognised top 10% performing sales consultant in United Kingdom

Senior Sales Consultant

Travel Consultant

Experienced Senior Sales Leader, Growth Strategist, Mentor, and Advisor

Extensive background in tech startups/Scaleups, B2B SaaS, travel, ecomm, and retail, spanning UK, APAC, and US markets.

I help some of the world's most innovative tech companies scale, both locally, and globally.

With a extensive career in sales, business development, and consulting, I have a proven track record of delivering remarkable go-to-market success and capital raising outcomes for startups and scaleups across various domains and regions. I leverage my deep expertise in global markets, sales, partnerships, and people-focused strategies to empower and inspire my clients and teams to achieve their full potential.

Paul Mitchinson

The P.R. Group

The PR Group create and execute high-impact PR and communication campaigns for innovative brands and technology leaders.

Client experience includes Fiverr, Twilio, Dropbox, Eventbrite, Surveymonkey, Square, Gofundme, 99designs, OFX, Vend, SEEK, Indeed, RMIT Online, Stone and Chalk

Co-founder and CEO

Pacific Internet

APAC corporate communications role managing a team of five. Led the repositioning of Pacific Internet from a consumer focused ISP to an Enterprise grade ISP. Launched Australia's first Broadband Barometer that became a regular industry guide on the state of broadband connectivity in Australia and referenced by both the State and Federal governments.

Established Pacific Internet's internal media relations function and led Pacific Internet's thought leadership and executive profiling.

Corporate Communications Manager

iAsiaWorks

Based in Hong Kong, lead the corporate communications and analyst relations functions across SE Asia.  Managed communication teams in Korea, Taiwan, Kong Kong, Japan and Singapore.

Regional Communications Manager (SE Asia + Australia)

Melbourne IT Limited

Responsible for international brand development, corporate communications, public relations and investor relations. 
Launched Melbourne IT in the United States and Spain

Corporate Marketing Manager

Mushroom Group (MDS)

National PR and Promotions Manager

Global communications executive with experience working with early staged companies to large publicly listed technology firms.  Specialises in corporate communications, messaging and narrative development, strategic planning, financial PR and media relations. Strong interest in sustainability and working with innovators in this space.

Outside of work, Caroline is PR mentor to tech startups and is also actively involved in animal advocacy and is an advisor to not for profit charity, Vets for Compassion.

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The Battle

Paul Mitchinson

Caroline Shawyer

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