Think & Grow

Director Growth & Partnerships APJ

At Think & Grow, we are your global growth partners 🚀 We empower founders, leaders and executives across the globe to develop their businesses.

How we help founders of fast-growth tech companies: 

Workshops: Identify and close the gaps in your business to gain clarity on your leadership, team and strategy.

Growth: Have the support and expertise to scale sustainably and successfully locally and overseas.

Hire: Attract the change-leaders and advisors you need to accelerate your business.

Advisory: Create a scalable culture to empower your people to push boundaries and propel growth.

Head of Sales APAC

River City Labs

Startup Mentor

Startupbootcamp

SCALERR

As the Global Head of Consulting, I hold a dual role in driving the development and execution of global growth strategies for startups and scaleups, while also leading the consulting practice and strategic partnerships on a global scale. With a comprehensive understanding of sales, partnerships, business development, and strategic planning, I provide expert guidance and innovative solutions to startups worldwide, empowering them to navigate the complexities of scaling and achieve sustainable growth.


Key focusses of my role:

•	Drive Revenue Growth and Market Expansion: Identify new business opportunities and strategic partnerships globally, enhancing client revenue and market reach.
•	Expand Strategic Partnerships: Build and leverage a network of C-suite executives, venture capital funds, ecosystem builders, and government entities to drive growth.
•	Execute Go-to-Market Strategies: Orchestrate global go-to-market strategies for clients, to achieve significant revenue growth, market share expansion, and customer acquisition.
•	Develop and Lead Sale Functions: Built end-to-end sales functions for clients, providing strategic sales advice.
•	Implement Scalable Sales Playbooks: Create tailored sales playbooks, optimize resource allocation, increasing efficiency, and accelerating time-to-market.
•	Advise on Capital Raising: Guide clients on capital raising strategies, offering pitch coaching, deal guidance, and investor outreach strategies

Global Head of Consulting

Scale Facilitation® 

Access New York™ facilitates global revenue stage, small to medium size companies to access the US market. Our core mission is to commercialize and scale the latest technology and innovations into the market.

This means we provide a comprehensive ecosystem to our portfolio companies, far beyond just sourcing capital in exchange for equity. Our experienced team, located in Australia and the United States, provide targeted guidance and management across all aspects of commercialization and scaling.

Role Overview:
Conceptualized and Launched 'Access New York': Established a leading investment program for
tech businesses expanding to the US, with investment sizes of $1M-$10M USD.
• Pioneered Tailored Investment Strategies: Developed customized approaches that maximized
global entrepreneurial opportunities, resulting in a diverse, high-performing portfolio.
• Identified High-Potential Tech Companies: Conducted market assessments, competitor analysis,
financial analysis, and due diligence to evaluate companies for US market success.
• Led High-Performing Investment Team: Directed a team in strategic investment decisions and
provided guidance to the investment committee.
• Expanded Strategic Relationships: Cultivated new and existing relationships, driving revenue
growth and business expansion with government partners, enterprises, venture capital firms, and
community organizations.
• Developed Partner Strategy: Implemented strategies to identify new partners, generate revenue,
and align with business goals.
• Mentored Portfolio Companies: Advised on global go-to-market strategies with a focus on US
expansion, enhancing market entry and growth.
• Streamlined Investment Lifecycle Management: Built scalable workflows supporting internal
teams, founders, and stakeholders throughout the investment lifecycle.

Investment Fund Lead Australia & New Zealand - Access New York

RunwayHQ

Runway is a regional not-for-profit startup ecosystem aimed at supporting entrepreneurs in their entire startup journey. From coming up with a business idea through to launching and scaling their business.

OVERVIEW
•	Cultivated Key Relationships: Built strong working relationships with stakeholders, mentors, coaches, and partners within the Runway and Australian startup ecosystems.
•	Identified Partnership Opportunities: Strategically targeted prospective organizations and government departments to establish valuable partnerships.
•	Led Corporate Opportunity Discovery: Unearthed corporate opportunities and managed the tender process for relevant government-focused applications. Successfully winning a $300k government tender.
•	Drove Business Development: Identified and pursued new business development opportunities, leading initiatives that expanded market reach and increased revenue.
•	Managed Sales Pipeline: Oversaw the sales pipeline process, converting opportunities to ensure a robust and continuous revenue stream.
•	Acted as Brand Ambassador: Represented Runway at local and national levels, enhancing brand presence and engagement within the ecosystem.
•	Directed Marketing Strategy: Managed and executed marketing strategies in alignment with overall business goals, driving brand visibility and growth.
•	Senior Leadership: Managed team performance and behaviours to optimize their contributions towards achieving business objectives.
•	Advised and Mentored Startups: Acted as a strategic advisor and mentor, focusing on sales, business development, and go-to-market strategies for startups and businesses within the Runway ecosystem.

Head Of Sales & Partnerships

Trigger Group

Trigger Group are a go-to-market sales acquisition start up specialising in B2B SaaS. We're a start up representing scaleups in the technology SMB space! We represent some of the biggest global hospitality and logistics businesses: DoorDash, Wish.com, Lightspeed, and Hubster/Otter.

OVERVIEW
•	Managed International Sales Operations: Led and executed inbound and outbound sales strategies for SMB and enterprise SaaS clients in hospitality and logistics, including DoorDash, Wish.com, and Lightspeed Commerce.
•	Built Organizational Structure: Played a key role in scaling the business from 20 to 150+ employees, developing internal structures and processes for effective growth.
•	Scaled and Deployed Sales Teams: Aligned sales teams with business priorities and objectives, ensuring optimal deployment and performance.
•	Advised on Go-to-Market Strategies: Collaborated closely with clients to develop and implement successful go-to-market strategies for new markets.
•	Implemented Sales Planning and Performance Management: Directed planning, target setting, performance management, and execution of key sales activities.
•	Provided Senior Leadership: Led and coached a global workforce of 150+ staff, directly managing 4 Regional Sales Managers, a Learning & Development Manager, and 3 Sales Operations Executives.
•	Fostered High-Performance Culture: Cultivated a positive and high-performing workplace environment.
•	Managed Financials and KPIs: Oversaw P&L, KPIs, sales budgets, and forecasting, collaborating with internal stakeholders to drive profitable growth.
•	Nurtured Executive Relationships: Built and maintained executive-level relationships with clients, navigating pre-sales processes and conducting needs analysis.
•	Led Market Development and Negotiations: Identified new market opportunities and spearheaded commercial negotiations with prospective clients.

Imperium Tourism Holdings

Imperium Group are a private equity group that own a number of youth focused tourism brands. The umbrella company is Travel Freedom Group, which has over 50 retail locations in ANZ operating under the brands PeterPans, Backpackers World Travel, StudentUni Travel, Travel Freedom, and The Travel Project

The role included:

•	Design and implement effective customer-centric Sales, Product, and Business Development Strategies across five separate retail (55 retail locations), Contact Centre, and online businesses 
•	Plan, implement, and control the marketing strategy for key AU & NZ markets, in-line with sales, marketing, business plan objectives and targets for increased revenue and market-share position
•	Actively provide leadership, mentorship, and guidance to Regional Sales Managers, eCommerce Manager, Contact Centre Manager, and Training & Development Manager on direct sales strategy, people management, marketing activity, and performance management
•	Create and maintain strong relationships with key stakeholders
•	Recruit, coach, and develop high performing sales and customer service teams across the organization
•	Enhance team performance through incentives, rewards, and recognition
•	Use data to forecast sales and manage budgeting process and expenditure 
•	Report weekly on business performance to the Group General Manager, Managing Director, and Board, in line with company guidelines and expectations 
•	Lead and develop people and people strategy working in partnership with HR to ensure continuous improvement, talent development, and staff engagement initiatives are in place and actioned 
•	Monitor competitors’ products and sales strategy
•	Business Development - Manage key partner relationships, contract negotiations, sales, and logistics with current and prospective partners to collaborate on healthy growth initiatives to deliver strong commercials

Head Of Sales Australia & New Zealand

STA Travel

•	Oversee the operations and sales of every retail site within the Region
•	Provide leadership, guidance, and coaching to sales management team
•	Develop Regional and retail site business strategies to protect revenue and hold sales teams accountable to deliver expected results. 
•	Lead and influence sales team to conceptualize, plan, drive, and manage all Regional sales initiatives to achieve the targeted sales growth
•	Recruit, coach, and develop high performing sales and customer service teams across the Region
•	Build a strong sales and staff culture that creates winning mentality along with staff loyalty
•	Collaborate with, and influence the Product and Marketing teams to help support regional initiatives especially surrounding local market activities
•	Building and maintaining strong relationships with key stakeholders 
•	Deliver weekly reports on Region results to Senior Leadership as well as deliver presentations at key product events

Regional Sales Manager - Victoria & South Australia

•	Provide leadership, guidance, and coaching to 6 sales consultants 
•	Managing all aspects of retail stores business environment and operations
•	Maintaining customer service quality and standards of the team 
•	Implementing and adhering to daily, weekly, and monthly activities
•	Develop and implement local marketing strategies 
•	Driving financial results and KPI’s and holding team accountable

Retail Store Manager

•	Mastered service and sales processes to maximise productivity and profitability 
•	Developed loyal clientele base due to in-depth knowledge and ability to match customers’ needs
•	Be an integral part of the team to help achieve store objectives
•	Customer service and sales to consistently achieve expected company KPI’s
•	Recognised top 10% performing sales consultant in United Kingdom

Senior Sales Consultant

Travel Consultant

Experienced Senior Sales Leader, Growth Strategist, Mentor, and Advisor

Extensive background in tech startups/Scaleups, B2B SaaS, travel, ecomm, and retail, spanning UK, APAC, and US markets.

I help some of the world's most innovative tech companies scale, both locally, and globally.

With a extensive career in sales, business development, and consulting, I have a proven track record of delivering remarkable go-to-market success and capital raising outcomes for startups and scaleups across various domains and regions. I leverage my deep expertise in global markets, sales, partnerships, and people-focused strategies to empower and inspire my clients and teams to achieve their full potential.

Paul Mitchinson

Expert Author Community

A global coaching experience and community for ambitious business owners to become authors of reputation-building books.

Community Activator & Launch Lead

Overnight Success

Overnight Success (OS) is the Australian startup ecosystem’s most-loved grassroots media platform, on a mission to make the startup landscape more accessible, transparent and connected.

As the Aussie Founders Going Global Correspondent for OS I help elevate Aussie startup stories, including those of emerging founders, industry trends and pivotal events.

I contribute to Overnight Success’ newest newsletter - Pulse Check - a monthly update from all corners of the ecosystem about what’s on the horizon + people and startups to watch.

The weekly OS newsletter summarises the latest news and opportunities across Aussie startups and VC. Join us and subscribe here 👉 overnightsuccess.vc

Guest Writer & Australian Founders Going Global Correspondent

Blackbird

I’m proud to be part of Blackbird’s Giants Mentor Platform. Giants is a free, community of mentors ready to dive into your startup ideaGiants is a community of mentors ready to dive into your startup idea. 

www.blackbird.vc/giants

Mentor, Blackbird Giants

LMR Consulting LLC

Founder & Principal Consultant

SeenCulture

The 'Moneyball' for teams in organizations. Shining a light on untapped potential to create a world where everyone feels seen.

“Talent is evenly distributed, opportunity is not.”

Head of Operations & Customer Experience

The Community Collective

The Community Collective is a community for community builders. The Community Cohort is an 8-week online program where community builders, operators & founders level up to build impactful communities together around the world.

thecommunitycollective.co

Community Cohort #4,

Folklore Ventures

Folklore Ventures is a long-range ambition machine for the greatest success stories of our time.

Folklore Chapters nurture the next generation of startup builders in ANZ. They offer immersive cohort-based learning experiences that are open to the whole startup ecosystem.
‍
Each Chapter is supported by industry experts and goes deep into the critical knowledge required to build and grow startups.

Folklore Revenue Chapter: First Cohort

Startmate

Startmate is the epicentre for startup ambition across Australia and New Zealand. The Fellowship program is designed to launch ambitious women into the world of tech and startups.

Women Fellow, Autumn23

Citizen

Citizen is the No. 1 public safety app in the U.S., with a mission to make the world a safer place. Citizen provides 911 alerts so people can use their phones to keep themselves, and the people and places they love, safe. Citizen has notified people to evacuate burning buildings, deterred school buses from nearby terrorist attacks, and led to the rescue of kidnapped children and missing people.

Citizen is backed by Sequoia Capital, 8VC, Founders Fund, Goodwater Capital, and Greycroft and has raised tens of millions in VC funding.

Senior Manager, Marketing Operations, Communications & Partnerships

Manager of Business Operations

Program Manager | Operations Lead

Executive Assistant to Chief Executive Officer

Director of Strategic Operations | Marketing Operations | Program Manager | Startup Consultant - Trusted Advisor, Thought Partner and Culture Driver for Tech Startups

Specialties: Startups, Relationship Building, Operations Management, Strategic Initiatives, Customer Success, Marketing Operations, Project Management, Program Management, Process Improvement, Leadership, Communications, and Writing.

My areas of expertise span almost everything you need to know to build successful startups from relationship building, customer success, marketing operations, strategic planning, activating communities, (ideally) clever communications, and everything else in between. A career generalist and operator, I deeply believe in the power of transferable skill sets and a strong student mentality. 
 
Born and raised in Hawaii, I've worked across the United States (think California, Hawaii, and more recently, a decade in New York) before relocating to Australia and both enjoy and embrace the flexibility and challenges of working remotely across several countries. You can catch my musings on Aussie Founders Going Global' in my monthly contributions to Overnight Success’ newsletter, ‘The Pulse Check’.   
 
Those who have worked with me often reference my boundless energy and infectious positivity. I love talking through the method behind the madness and the understanding of how to solve a problem by looking at a situation from multiple angles.

My Strengths & Zones of Differentiation Involve:
·      Operations & Project Leadership 
·      Strategic Planning 
·      Marketing & Business Development
·      Process Change Initiatives
·      Partnership Management

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