successCX

CEO & Founder

Zendesk

Director of Customer Success

Presales Manager

BMC Software

Global Program Manager

Consulting Services Solution Manager

Senior Project Manager

Planwell Technology

Project Manager/Senior Consultant

Making CX work for your business!

Customer Experience Professional with a love of customer loyalty and red wine. 

Paul Bichsel

Guidewire Software

Senior Account Executive

Enterprise Account Executive

Salesforce

Strategic Account Executive - Local & State Government

SAP Concur

Regional Sales Executive - Public Sector

Viatek Pty Ltd

Business Development Manager

Fuji Xerox Australia

Education Sales Manager

Segment Sales Manager

Production Solutions Specialist

FedEx Express

Sales Account Executive

Sales Account Manager

Enterprise Account Executive @ Zendesk | IT Sales Expert

With over six years of experience in enterprise technology SaaS sales, I specialise in empowering companies to maximise the potential of innovative solutions to attain their objectives.

In my role as a Senior Account Executive at Guidewire, I collaborate with property and casualty insurers to modernise their operational frameworks, enhancing processes, workflows and engagements with their clients and agents. 

My focus revolves around three pivotal strategic areas:

- Growing Revenues
- Customer Retention
- Lowering Costs

Previously, I was an Enterprise Account Executive at Zendesk, where I focused on enabling organisations across various industries to achieve higher customer satisfaction, loyalty and retention, while reducing their support costs. 

I also worked as a Strategic Account Executive at Salesforce, where I specialised in Local and State Government accounts, helping them improve their citizen engagement and service delivery.

Rich Barry

taplio

The Battle

Paul Bichsel

Rich Barry

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