successCX

CEO & Founder

Zendesk

Director of Customer Success

Presales Manager

BMC Software

Global Program Manager

Consulting Services Solution Manager

Senior Project Manager

Planwell Technology

Project Manager/Senior Consultant

Making CX work for your business!

Customer Experience Professional with a love of customer loyalty and red wine. 

Paul Bichsel

Port Cities

Sales Manager

• Sales Manager Oceania 
• Management of a sales pipeline of over 100 opportunities from SMEs to large companies
• Project management with developers, business analysts and project managers 
• Business and gap analysis
• Odoo demonstration
• Pre-sales qualification
• Sales forecasting and P&L management

Sales Executives and Account Manager

Alphalog Calédonie

IAE AMIENS - Ecole universitaire de management

• Cours unit 5 : " Project management " 
• Teaching students in Master 2 EMP (Entrepreneurship and Project Management) at the UPJV in Amiens
• Sharing the results of my thesis on the financing of innovation
• Project pitch training

Lecturer

Meltwater

• Creation and management of a pipeline of several hundred prospects from all sectors
• Daily prospecting on the French market 
• Development of a sales methodology 
• Responsible for the entire sales process : prospecting to the signing of a contract
• Responsible for an individual monthly quota
• Daily monitoring on the tech sector and the Saas industry
• Development in a global company with daily English practice

Junior Accounts Executive

Caisse d'Epargne Hauts de France

• Reach the commercial and profitability objectives of the portfolio entrusted to me
• To analyse and manage performance To develop the NBI of my portfolio by establishing a long-term partnership with my customers
• To examine credit files within the framework of the procedures and policies in force
• To ensure the quality and monitoring of counterparty risks 
• To represent and promote the image of the Caisse d'Epargne HDF
• Daily meetings with C-level customers

Corporate Account Manager

• Supporting branch managers and the professional market manager in meeting prospects in the area
• Managing and leading the Caisse d'Epargne branches

Account Manager

Standbuy

Team leader at musical events between 4 and 10 times a year
• Management of a team of 5 to 30 people (training, induction, safety, organisation) 
• Management of the waiter service
• Stock management 
• Coordination with area managers

Team Leader

OPTEOS, INC.

Business Administrative Assistant

Sales and administrative assistant

With a degree in management and project management, I like new technologies, innovation and its financing.
Curious by nature, I like to get out of my comfort zone to discover new fields and industries
My background leads me to be persistent in the projects I am involved in.


"No stone can be polished without friction, no man can perfect his experience without trials" Confucius

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The Battle

Paul Bichsel

Timothee Soissons

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