W.Media - Global

Executive Editor

TAP Content Pte Ltd

I work as a technology journalist, contributing to trade, technology, and consumer publications. As a seasoned contributing editor, I have written over 2,000 bylines. In the enterprise space, I currently focus my attention on cloud computing, cybersecurity, data science and AI, and data centres.

Editor-at-large

I founded TAP Content as my day job to write and edit enterprise white papers, marketing collateral, and thought leadership content for top global brands. Working alone or with experts in diverse fields, I have produced a diverse array of content, including product brochures, EDMs, video scripts, infographics, e-Books, blog content, thought leadership articles, and white papers.

Contact me (paul@mah.sg) for more details or samples of my commercial work.

Founder

CDOTrends

Data science and AI are two niche topics that recently exploded into the mainstream. Here, I am responsible for the thrice-a-month Data Science and AI newsletter. I also moderate engaging (I might be slightly biased here) panel discussions and roundtable meetings for enterprise brands such as IBM, Informatica, Microsoft, and others.

Senior Editor

The Straits Times

Writing tech stories for consumers can be hard, especially for a techie like myself. This is how I stay sharp. Feel free to pitch ideas to me at paulmah@sph.com.sg, but please do look at the stories I cover first.

Contributing Writer

South China Morning Post SCMP

I have a soft spot for gadgets and tech gear, as you can probably tell. Am always on the lookout for the best tech tools.

DataCenterDynamics

This is where I write about everything related to data centers and the cloud. Love the opportunities to visit fascinating data centers and gallivant around the world attending tech conferences.

South East Asia Correspondent

Republic Polytechnic

Facilitate classes for modules such as operating systems, data communications and networking two or three times a week in a PBL (Problem-based learning) setting. Wrap up at the end of the day with a short lecture of the key learning points.

Associate Lecturer

TAP Solutions, Singapore

Accidental writer who quit a proper 9-to-5 job to pursue a "gig" lifestyle writing full-time. Had the privilege of contributing to some of the leading tech publications around the world and crafting content for multiple growing tech brands.

Notable past publications:
- Editor for CMO Innovation, Questex Asia (HK) - 5 years
- Practically Tech Blogger for ZDNet (SG) - 1 year
- Editor for FierceCIO, FierceMarkets (US) - 8 years
- Contributing Writer for CIO Magazine (US) - 6 years
- Contributing Writer for PC World (US) - 1 year
- SMB Blogger for IT Business Edge (US) - 5 years
- Contributor for Ars Technica (US) - 3 years
- Network Administrator Blogger for TechRepublic (US) - 4 years

Freelance Writer

Overseas Courier Service (Singapore) Pte Ltd

In charge of the IT department and its operations in Singapore, Malaysia and Brunei. Lead a team to execute multiple concurrent IT projects to maintain and improve server hardware, pager/SMS infrastructure, client-server systems, and back-end software.

Head of IT

Razer

Management of Razer-branded computer peripheral as well as working with worldwide distributors to ensure that logistical and time requirements are met.

Product Manager

Technology had always fascinated me, and I loved getting computers to do things.

So no, I never planned to be a writer.

💾 𝗔 𝗹𝗶𝗳𝗲𝗹𝗼𝗻𝗴 𝗲𝘅𝗽𝗹𝗼𝗿𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗯𝗶𝘁𝘀

As a youth, I had a blast learning to code and writing apps. When others went partying, I pored over IT magazines and compared the specifications of enterprise systems.

Technology works through rigid interfaces and often immutable rules. I enjoyed breaking preconceptions of what's possible and stitching new capabilities together in unanticipated ways.

I began my career as an IT professional.

- Wrote some code.
- Set up server rooms.
- Dabbled in networking.

The only writing I've done at this point is emails. And some code.

📝 𝗙𝗿𝗼𝗺 𝗰𝗼𝗱𝗲 𝘁𝗼 𝗽𝗿𝗼𝘀𝗲

I collected my last monthly pay cheque in 2009, joining the gig economy before the term was coined.

It started with an attempt to earn some extra income writing some blogs. Then it became a full-time job.

Through fortuitous timing, I had the privilege of being paid to hone my craft writing for top global IT publications.

- PC World.
- TechRepublic.
- Computerworld.
... and many others.

Over 15 years, I've also written for local and regional broadsheets, trade media outlets, and consumer tech publications. I continue writing editorially to this day.

💰 𝗛𝗼𝘄 𝗱𝗼 𝘆𝗼𝘂 𝗲𝗮𝗿𝗻 𝗮 𝗹𝗶𝘃𝗶𝗻𝗴?

Glad you asked. Besides my editorial work - Muck Rack shows over 2,000 bylines, I help corporate clients with their content.

Here's what I've done:

🔸𝗪𝗿𝗶𝘁𝗲: Content for top brands in the enterprise IT, cybersecurity, cloud, data centre, DBMS, and data science space.

🔸𝗖𝗿𝗮𝗳𝘁: CIO statements for annual reports, research reports of over 80 pages, and custom ABM briefs.

🔸𝗘𝗱𝗶𝘁: Edit or rewrite content for government agencies, banks, and enterprise tech firms.

🔸𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆: Produce strategic content and put together content strategies for niche industries.

🔸𝗗𝗶𝘀𝗰𝘂𝘀𝘀: Plan, record podcasts, host private roundtables discussions, and moderate panels.

☀️ 𝗘𝘃𝗲𝗿𝘆𝗱𝗮𝘆 𝗧𝗲𝗰𝗵 𝗦𝘁𝗼𝗿𝗶𝗲𝘀

The world is changing quicker than ever, and it's crucial to understand the implications of these advancements.

As part of my own exploration, I seek to write about new tech developments to:

- Add context and depth to bland reports.
- Concisely flesh out pertinent details.
- Highlight what is not being said.
- Explain what it means to you.

I get to the tech that matters and make complex concepts accessible.

👉 Follow me to see more of my posts.
✅ Or check out my blog and sign up for my newsletter.

Paul Mah

Frothing water. Gurgling tanks. I visited Bridge Data Centres' state-of-the-art plant in Johor today and learned how it produces water for data centres.

Bridge Data Centres is the first in Malaysia to use treated wastewater for its sprawling 200MW MY-07 data centre campus. I realised today that there are multiple steps.

𝗞𝗲𝗲𝗽 𝗺𝗶𝘀𝘀𝗶𝗻𝗴 𝗺𝘆 𝗽𝗼𝘀𝘁𝘀?

- Join over 900 on my WhatsApp channel.
- Nobody can see your number.

👉 www.techstories.co/wa

𝗧𝗵𝗲 𝘀𝘁𝗼𝗿𝘆 𝗼𝗳 𝘄𝗮𝘁𝗲𝗿

As demand for data centres exploded in Johor, so did the demand for water to cool power-hungry servers. But water is precious. How do we manage this precious resource in a sustainable manner?

That's where water reclamation comes in. Instead of discharging the non-potable treated effluent from sewage treatment plants (STP), why not further process it into high-grade water for data centres?

And that was how the Bridge Data Centres Water Reclamation Plant (WRP) at Ulu Tiram came about.

𝟭/ 𝗜𝗻𝗶𝘁𝗶𝗮𝗹 𝘁𝗿𝗲𝗮𝘁𝗺𝗲𝗻𝘁

Effluent from nearby STPs is piped into the WRP for processing. Initial key steps:

- Anoxic tank: Removes nitrogen from water.
- Oxidation tank: Bacteria break down organic matter.

Together, they remove nitrogen, phosphorus, and organic pollutants to achieve high pollutant removal standards.

𝟮/ 𝗠𝗲𝗺𝗯𝗿𝗮𝗻𝗲 𝗕𝗶𝗼𝗿𝗲𝗮𝗰𝘁𝗼𝗿 (𝗠𝗕𝗥)

Next, the MBR uses membranes to remove suspended solids, bacteria, and even some pathogens to produce high-quality effluent.

In photo 3, you can see the MBR in operation. Water is suctioned through the membranes, which retain pollutants (photo 4).

𝟯/ 𝗥𝗲𝘃𝗲𝗿𝘀𝗲 𝗢𝘀𝗺𝗼𝘀𝗶𝘀 (𝗥𝗢)

Finally, RO uses high pressure to force water through an extremely fine membrane to remove dissolved and microscopic contaminants.

These are spiral-wound membranes packed tightly inside a long tube. As I wrote previously, the ones in Bridge Data Centres WRP are made by Suntar International Group, a Singapore-headquartered firm.

Also, Bridge Data Centre's WRP uses 3 passes; Singapore's NEWater is produced from 2 passes of RO, though the latter is paired with other processes.

𝟰/ 𝗜𝘀 𝘁𝗵𝗶𝘀 𝘁𝗵𝗲 𝗳𝘂𝘁𝘂𝗿𝗲?

Today, I also learned that there are processes to clean both MBR and RO membranes to extend their lifespans, which I understand to be measured in years.

And as shared by Lye Yit Tho on a panel discussion at DCW Asia, if incoming treated wastewater quality is good, the team may elect to skip the RO pass.

There are some other steps I didn't go into due to space. Suffice to say, the WRP produces high-grade water that goes into storage tanks for data centre use.

Do you see this as the future of data centres - with a focus on sustainability with water treatment done in-house? What do you think?

🌐 go.techstories.co/FnDg

Photos:
1. RO.
2. Oxidation tank.
3. MBR in operation.
4. MBR before deployment.
5. Incoming water to MBR.
6. Anoxic tank underneath.
7-8. RO.
9. Treated wastewater from IWK.

Helping global tech firms with their content and strategy

Omnichat

Omnichat is an omnichannel chat commerce platform for businesses to increase their sales and achieve higher conversion. 

Omnichat centralises customers’ conversations from WhatsApp Business Platform, Facebook Messenger, Instagram, LINE, WeChat and website live chat into a single platform to enhance efficiency, increase sales revenue and drive conversion. 

Leveraging on its online-merge-offline(OMO) sales integration, gamified marketing automation, chatbots as well as customer service platform, Omnichat is committed to empowering brands to deliver personalised shopping experience and drive smart retail transformation.

Senior Business Consultant

Twilio

• Drive business growth in Greater China by prospecting, providing solutions consulting, signing and onboarding high-growth customers
• Developed localized best practices and onboarding materials that are widely used among the GCR team to accelerate onboarding and achieve repeatable success

Growth Account Executive, North Asia

LinkedIn

•	Spearheaded sales enablement initiatives including internal trainings on upselling, productivity, and best practices, and tiger team projects aimed at speeding up client onboarding and campaign kick-offs  
•	Achieved three-fold growth for platinum account in FY21 and made it the highest spending account the first time in FY21Q4

Lead Client Solutions Manager, Marketing Solutions

•	Managed enterprise tech accounts and grew the book of business with proven ROI (based on KPI-driven consultancy and white-glove support), new product adoption, and new BU/contact acquisition  
•	Awarded FY20 team MVP (only recipient out of five sub-teams) with contribution in growing the platinum account from one to four stably spending businesses and doubling the revenue target

Sr. Client Solutions Manager, Marketing Solutions

INSEAD

MBA Candidate at INSEAD

ViiBE Communication

ViiBE Communications is an early stage start-up providing SaaS based video communication solutions to industrial players such as Total and Bouygues. As the customer success manager, I analyzed and streamlined the customer journey by implementing automation solutions, designing SOP, and improving customer support documentation.

Customer Success Manager

Synology

Synology is a leading private cloud (Network-attached Storage) solution provider for customers ranging from consumer to small/medium-sized and large enterprises. As the marketing specialist at Taiwan HQ, I was in charge of marketing activities (PR, field/channel marketing, event, digital, content) in Taiwan, Singapore, Malaysia, and Hong Kong and worked closely with sales and external partners to achieve business targets, establish/maintain brand leadership, and grow customer base. I was also heavily involved in planning go-to-market strategies for new product/solutions with multi-functional teams and developing new marketing programs that proved effective and later applied at global scale. My contribution led me to the annual MVP Award as one of the four recipients out of 700+ employees.

Marketing & PR for Taiwan, Singapore, Malaysia, and Hong Kong

Apex Communications Consultants Co., LTD.

Apex Communication is a PR agency under Taiwan’s largest PR consulting firm – Elite PR Group.  As an account executive, I was responsible for developing PR strategies and planning/carrying out PR activities that were aligned with global objectives and tailored to the local market, including media relations, product launch/marketing activities, corporate communications, and crisis management for multiple TMT clients. I was also actively involved in new client pitch and had exceeded target revenue for my position by 200%.

Senior Account Executive

•  Acted as the key account manager for BlackBerry, one of company’s biggest account; provided PR consultancy and took charge of local branding, product marketing, corporate communication and promotional activities
•  Coordinated collaboration with PR agencies across APAC and agencies of other disciplines, including advertising, social media/digital marketing, and media buy; achieved 130% of BlackBerry’s exposure target for its flagship product launch

Account Executive

Ogilvy Public Relations

•	Engaged in qualitative/quantitative market research into brand effectiveness in local market and developed brand positioning/re-positioning strategies for international clients in the TMT, consumer goods and hospitality industries

Planning Assistant

A driven sales and marketing professional with 8+ years of experience working with clients in the technology solutions space. As someone who aspires to drive positive and sustainable impact, I work closely with customers to streamline their processes, optimize their sales and marketing performance, and help them achieve their business goals.

taplio

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taplio

The Battle

Paul Mah

Sasha Tsai

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Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Paul Mah's LinkedIn Performance

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