ARMANOLA Technologies

Providing strategic leadership and vision for a leading SAP consulting firms, driving revenue growth (50% YoY) and enhancing market positioning. 
• Develop and execute commercial strategies, aligning sales, marketing, and business development efforts to achieve business objectives and exceed revenue targets.
• Developing and nurturing strategic partnerships and alliances with key stakeholders, including clients, SAP ecosystem, partners, and industry influencers, to expand the firm's market reach and drive business growth. 
• Directing market research and analysis to identify emerging trends, customer needs, and competitive landscape, providing critical insights to guide product/service development and enhance market positioning.

Founder & President

DEXTON Consulting

Chief Commercial Officer (CCO)

HiveMind Network

•	Collaborating with cross-functional teams to strategically manage the portfolio of clients via robust account plans - prioritizing the book of business by renewals, expansions, and risk. 
•	Monitoring and driving product adoption through innovation, product demonstration, and customer alignment. 
•	Managing the post-sales customer journey of the book of business from Onboarding through Renewal, utilizing a growth mindset throughout to uncover upsell and crosssell opportunities. 
•	Partnering with executives and key stakeholders at the customer to ensure metrics for success are agreed upon and a mutual success plan of action is in place.

Commercial Business Manager

Icertis

•	Managing the post-sales customer journey of the book of business from Onboarding through Renewal, utilizing a growth mindset throughout to uncover upsell and crosssell opportunities. 
•	Partnering with executives and key stakeholders at the customer to ensure metrics for success are agreed upon and a mutual success plan of action is in place. 
•	Collaborating with finance, legal, operations, audit, and IT teams at an executive level and with business associates for government and key account contracts.
•	Maintaining White Space analysis and execution of initiatives (upsell and cross-sell) on the customer base.

Commercial Director

Brand Ambassador

•	Working across SAP services in Consulting and Professional Services, Industry Solutions, Core ERP S4HANA, LOB solutions (CRM, SCM, HCM, SRM…) and technology solutions (Business Analytics, Mobility, Database and Technology). 
•	Point of View on customer engagement; listening to customer needs and using all resources to solve customer problems with appropriate SAP products. 
•	Targeting increase in sales through a disciplined sales strategy Key accounts and customer relationship management, Sales and Software License, and Cloud Subscription Revenue.
•	Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap. 
•	Supporting Virtual Account Teams to review, agree, and close contracts.
•	Establishing strong relationships with client senior executives based on knowledge of customer requirements and commitment to value.
•	Drove a 25% increase in revenue by strategically leveraging SAP services across Consulting and Professional Services, Industry Solutions, Core ERP S4HANA, LOB solutions, and technology solutions, resulting in significant business growth and market expansion.

Global Account Director

Corporate Strategy Fellow

International SOS

•	Managing commercial and operations of 6 business units, a sales team of 45 across 75 countries, and a portfolio of up to 700 membership medical and security programs.
•	Reviewing commercial dashboard on revenue generation, up-selling, and projected activity pipeline to the Exec team resulting in revenue growth (15% YoY). 
•	Delivering the financial commitment by month, quarter, and full-year ensuring targets are met and discussed with regional country managers and functional directors.
•	Creating a regional roadmap and developing regional commercial strategies to meet annual revenue plan and volume, turnover, and margin growth targets. 
•	Building solid business plans to meet GP and market share targets by meeting with Clevel clients to close contracts. 
•	Collaborating with finance, legal, operations, audit, and IT teams at an executive level and with business associates for government and key account contracts.

Commercial Desk Director

Travelport

•	Led the commercial support operations of 3 business units, and guided a regional commercial team of 10 Line Managers, resulting in improved distributor and supplier evaluation accuracy.
•	Improved evaluation process, resulting in 15% reduction in distributor costs and 10% decrease in supplier expenses, leading to increased profitability.
•	Structured business cases resulting in a 25% increase in profitability and 12% growth in market share, demonstrating strategic decision-making and contributing to the company's overall success.
•	Conduct audits and case studies to evaluate the effectiveness of strategies and make necessary adjustments.

Commercial Support Manager

Kraft Foods

Commercial Finance Manager

•	Advising on placement of shares and stocks on the stock exchange.
•	Placing and monitoring managed funds and shares on the stock exchange.
•	Assessed business performance and price management, leading to a 30% in placement accuracy.

Analyst – Australia

With over 18 years of experience in commercial and operational management, I am the founder and president of Armanola Technologies, a company that provides SAP consulting and partner brokerage services to clients across various industries and regions. I have a proven track record of delivering value-added solutions, generating revenue growth, and optimizing business performance for multinational and governmental organizations.

My core competencies include client management, contract and operations, service strategy, regional P&L, and financial planning. I have worked with C-level executives and leaders to offer actionable advice and support in decision-making. I have also successfully managed and expanded the sales pipeline and distributor network for my company and previous employers. I bring a unique balance of education and expertise, with a double degree in business administration and finance, and certifications in financial planning and French language. I am passionate about leveraging SAP technologies and innovations to help clients achieve their goals and visions.

Pedram Zarkandi

The HEINEKEN Company

Interim Commercial Legal Counsel 

Glacius Travel Limited

Founder

Dentons

Senior Associate

Associated British Foods plc

Providing legal advice to British Sugar and AB Agri divisions, and latterly, Silverspoon, Acetum and Bakeries.  Assisted in the negotiation and drafting of software agreements, NDAs, distribution agreements, sale and purchase ts and cs as well as providing commercial assistance with an international (intra group) asset transfer.

Interim Legal Counsel

Pinsent Masons

Providing commercial legal advice to a number of FTSE 100 clients, primarily in relation to the procurement of  IT Services.  Other work has included advising a prominent online retailer before and throughout a restructure as to the resultant risk profile of associated material commercial contracts.

Consultant

Howden

•	Most senior team member (of team of 5)  (mix of lawyers and experienced contract/risk managers)
•	Reviewing/Drafting/Negotiating all manner of commercial contracts  (including but not limited to NDAs/Supply and /or purchase of goods and services (Bid/Tenders)/software licences, intra group agreements, settlement agreements, warranty agreements, guarantees/bonds/asset transfer agreements/Framework Agreements)
•	Reviewing/Arranging and acting when necessary on issues surrounding Performance/Advance Payment Bonds 
•	Legal lead on multiple ongoing international dispute resolution processes
•	Integration legal lead on a £200m international acquisition 
•	Assisting in major group restructures and application of transfer pricing policy
•	Assisting Howden Group in corporate set up in Middle East
•	Assisting HR and other internal departments when required 
•	Legal lead in Howden’s corporate set up in Italy
•	Advised in drafting bespoke contractual documentation for recently acquired software company
•	Liaising with external lawyers as well as insurers/brokers as and when required.

Interim Senior Legal Counsel (Maternity Cover)

Artington Legal

•	Advising global airport retailer in :
o	negotiating and drafting large scale charity collaboration agreement for the company group as a whole 
o	Advising and interpreting concession agreements with major UK airports 
o	Advising, drafting and negotiating large scale IT Services contracts for large airport concessions 
•	Advising a London based SAAS tech start up in:
o	Drafting online and reseller terms and conditions as well as privacy policy;
o	Negotiating software licence and reseller agreement 
o	Advising on variety of commercial and legal issues.
o	Negotiating and drafting variety of commercial contracts 
•	Assisting a London based company secretarial service provider with a variety of intra group services agreements and IP assignments.

Freelance Lawyer

Capita

•	Advising daily on Non Disclosure Agreements, negotiating, drafting and liaising with business
•	Advising on outsourcing deals, including the drafting and negotiaton of industry specific services agreements
•	Advising on Service level agreements and providing business with interpretation of them
•	Assisted in the drafting of small dental insurance subsidiary’s terms and conditions as well as playing  a large part in implementing revised broker agreements 
•	Advising on entry into bacs agreements and advising CEO level as to risks involved.
•	Advising, drafting and negotiating services agreements in relation to the provision of a variety of products – (mainly advising re contentious issues re data protection clauses, warranties and indemnities).
•	Assisted in the negotiation, and heavily involved in drafting subcontracts relating to the administration of financial products.  Contracts were of a high value and complicated due to an onerous historic parent contract.  TUPE issues also arose in this work.

Interim Senior Legal Counsel

Lloyds Banking Group

•	Senior legal member member of the Lloyds Banking Group Products Department
•	Advising on bespoke amendments to product specific Ts and Cs
•	Drafting bespoke legal mandates 
•	Advising on partnership law, company law (mainly applicable in director dispute situations) 
•	Elected legal representative in Cheque Reform committee and was one of three legal team  members who assisted in drafting the response to the HM Treasury consultation over cheque imaging and cheque clearing reform.
•	Elected legal representative in project team spanning over 6 months where LBG were, due to deemed excessive risk,  closing tens of thousands of accounts managed by intermediaries but held in end-customers name. Involved weekly calls and participation when legal issues arose.
•	Presenting to team regularly with “knowledge bites”
•	Handling of multiple local authority and private sector tenders for provision of banking services.  Involved negotiating commercial terms and conditions and drafting responses and questions to be submitted as part of the tender submission.  
•	Instructing external counsel.
•	Reviewing and approving multiple marketing materials and advertising materials.

British Gas

This role involved providing varied legal support to the British Gas Business legal department including:  
•	Advising in relation to corporate multi million pound tender opportunities (reviewing Invitation to Tenders, working with commercial teams and providing legal risk reports to senior commercial management);
•	Project led work including reviewing business processes and departments and revising/drafting and implementing legal documentation including terms and conditions;
•	Leading a high level legal study on British Gas’ relationship with third party intermediaries and preparing  risk  note on the position (both commercial and legal);
•	Drafting and  amending a variety of commercial agreements, including connection and metering service agreements, supplier framework agreements, and broker agreements (in relation to advance commission; 
•	Dealing with highly complex customer complaints;
•	Liaising with all online and offline marketing/advertising/promotional material;
•	Reviewing and amending commercial supply terms and conditions;
•	Liaising with external counsel.

Commercial Legal Counsel at Heineken UK.

Founder of Glacius Travel www.glaciustravel.com

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Pedram Zarkandi

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