ARMANOLA Technologies

Providing strategic leadership and vision for a leading SAP consulting firms, driving revenue growth (50% YoY) and enhancing market positioning. 
• Develop and execute commercial strategies, aligning sales, marketing, and business development efforts to achieve business objectives and exceed revenue targets.
• Developing and nurturing strategic partnerships and alliances with key stakeholders, including clients, SAP ecosystem, partners, and industry influencers, to expand the firm's market reach and drive business growth. 
• Directing market research and analysis to identify emerging trends, customer needs, and competitive landscape, providing critical insights to guide product/service development and enhance market positioning.

Founder & President

DEXTON Consulting

Chief Commercial Officer (CCO)

HiveMind Network

•	Collaborating with cross-functional teams to strategically manage the portfolio of clients via robust account plans - prioritizing the book of business by renewals, expansions, and risk. 
•	Monitoring and driving product adoption through innovation, product demonstration, and customer alignment. 
•	Managing the post-sales customer journey of the book of business from Onboarding through Renewal, utilizing a growth mindset throughout to uncover upsell and crosssell opportunities. 
•	Partnering with executives and key stakeholders at the customer to ensure metrics for success are agreed upon and a mutual success plan of action is in place.

Commercial Business Manager

Icertis

•	Managing the post-sales customer journey of the book of business from Onboarding through Renewal, utilizing a growth mindset throughout to uncover upsell and crosssell opportunities. 
•	Partnering with executives and key stakeholders at the customer to ensure metrics for success are agreed upon and a mutual success plan of action is in place. 
•	Collaborating with finance, legal, operations, audit, and IT teams at an executive level and with business associates for government and key account contracts.
•	Maintaining White Space analysis and execution of initiatives (upsell and cross-sell) on the customer base.

Commercial Director

Brand Ambassador

•	Working across SAP services in Consulting and Professional Services, Industry Solutions, Core ERP S4HANA, LOB solutions (CRM, SCM, HCM, SRM…) and technology solutions (Business Analytics, Mobility, Database and Technology). 
•	Point of View on customer engagement; listening to customer needs and using all resources to solve customer problems with appropriate SAP products. 
•	Targeting increase in sales through a disciplined sales strategy Key accounts and customer relationship management, Sales and Software License, and Cloud Subscription Revenue.
•	Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap. 
•	Supporting Virtual Account Teams to review, agree, and close contracts.
•	Establishing strong relationships with client senior executives based on knowledge of customer requirements and commitment to value.
•	Drove a 25% increase in revenue by strategically leveraging SAP services across Consulting and Professional Services, Industry Solutions, Core ERP S4HANA, LOB solutions, and technology solutions, resulting in significant business growth and market expansion.

Global Account Director

Corporate Strategy Fellow

International SOS

•	Managing commercial and operations of 6 business units, a sales team of 45 across 75 countries, and a portfolio of up to 700 membership medical and security programs.
•	Reviewing commercial dashboard on revenue generation, up-selling, and projected activity pipeline to the Exec team resulting in revenue growth (15% YoY). 
•	Delivering the financial commitment by month, quarter, and full-year ensuring targets are met and discussed with regional country managers and functional directors.
•	Creating a regional roadmap and developing regional commercial strategies to meet annual revenue plan and volume, turnover, and margin growth targets. 
•	Building solid business plans to meet GP and market share targets by meeting with Clevel clients to close contracts. 
•	Collaborating with finance, legal, operations, audit, and IT teams at an executive level and with business associates for government and key account contracts.

Commercial Desk Director

Travelport

•	Led the commercial support operations of 3 business units, and guided a regional commercial team of 10 Line Managers, resulting in improved distributor and supplier evaluation accuracy.
•	Improved evaluation process, resulting in 15% reduction in distributor costs and 10% decrease in supplier expenses, leading to increased profitability.
•	Structured business cases resulting in a 25% increase in profitability and 12% growth in market share, demonstrating strategic decision-making and contributing to the company's overall success.
•	Conduct audits and case studies to evaluate the effectiveness of strategies and make necessary adjustments.

Commercial Support Manager

Kraft Foods

Commercial Finance Manager

•	Advising on placement of shares and stocks on the stock exchange.
•	Placing and monitoring managed funds and shares on the stock exchange.
•	Assessed business performance and price management, leading to a 30% in placement accuracy.

Analyst – Australia

With over 18 years of experience in commercial and operational management, I am the founder and president of Armanola Technologies, a company that provides SAP consulting and partner brokerage services to clients across various industries and regions. I have a proven track record of delivering value-added solutions, generating revenue growth, and optimizing business performance for multinational and governmental organizations.

My core competencies include client management, contract and operations, service strategy, regional P&L, and financial planning. I have worked with C-level executives and leaders to offer actionable advice and support in decision-making. I have also successfully managed and expanded the sales pipeline and distributor network for my company and previous employers. I bring a unique balance of education and expertise, with a double degree in business administration and finance, and certifications in financial planning and French language. I am passionate about leveraging SAP technologies and innovations to help clients achieve their goals and visions.

Pedram Zarkandi

Harmonise

Harmonise is the consulting brand of Human-Powered Design, a people-centered and systematic approach to problem-solving. 
As a Business Transformation Consultant, I help Small Businesses optimize their bottom line and move to the next level, assisting them in developing strategies, digital capabilities, and tools to transform their business while also harmonizing their teams and processes.

Business Transformation Consultant

Human-Powered Design

• Through my company Human-Powered Design, I help organizations to craft a powerful unique vision to enable  product/service/process transformation from the inside-out.
• I use my experience as a Design Thinking facilitator to faciliate the identification of solutions based on how the users/customers are experiencing the product/services or processes.
• I help teams within organizations to go through their User Journey, understand their pain-points during each of its phases, and develop innovative solutions that remove the pains and allow the users/customers increase their experience.
	I help Product Managers translate opportunities into User Requirements and convert them into System Requirements.
• I work with third parties and the business in designing experiments to further develop Proof of Concept (PoC) with the aim of proving value and deliver a Minimum Valuable Product (MVP).
• I help businesses develop their product portfolios through a defined innovation funnel
• I help managers create structured action plans to incorporate them into the team’s strategy.

The HEINEKEN Company

• Design and support the Digital Transformation of the Supply Chain organization and support Product owners to set up and conduct Digital Experiments, in line with the Digital SC Strategy.
• Conduct Digital Onboarding Workshops for the Supply Chain Organization.
• Build and design the Supply Chain Digital Portfolios and Product Groups.
• Monitoring progress and support with the execution of Digital Roadmaps globally.
• Work on Digital tools to enable teams to make speed on their experiment.
• Facilitate and Enable a learn, share and re-apply approach for experiments.
• Scout and build a network of external partners (Digital Startups, Accelerators, Universities) with whom we can run scalable.
• Build and Support the Global Digital community to embed ways of working.
• Support Global and Local teams in presenting their experiments to the Digital Acceleration Board

Jr. Digital Innovation Manager 

HEINEKEN

• Lead and manage the Internal Control work stream as part of the ERP program.
• Manage project delivery, implementation of recommendations and key remediation strategies.
• Serve as first point of contact to OpCos during deployment. 
• Identify, plan and implement key projects to improve quality, reduce cost, increase productivity.
• Use market and competitive research to support recommendations of updating system for technology improvements.
• Global Functions during Design and Construct.
• Supporting GLOBAL process standardization, process improvement which results in the strengthening of the Internal Control environment.
• Plan and assist in planning for successive waves of the BASE Transition.
• Ensure business process and controls are appropriately designed, constructed, implemented and maintained.
• Work closely with the wider Transition team to ensure that prior experience and learning is leveraged for future transition waves.
• Ensure that process and controls are designed, implemented and operating in line with the relevant policies, procedures, and guidelines.
• Support and coordinate execution of Transition Prepare, Sol ID, Transition set-up, Knowledge Transfer, Ramp-up and Stabilization phases of the BASE Transition.
• Building a process improvement culture, while driving process and control improvements.
• Drive quality and consistency for all Sol IDs activities, materials and deliverables. Report to HEINEKEN stakeholders on progress, risks, and issues. 
• Provide leadership in the development and continuous evaluation of short and long- term strategic financial objectives.

Global Process & Control Improvement Manager

• Provided assurance to management on the adequacy and effectiveness of internal controls. 
• Identified control gaps and worked with management to develop action plans and remediation plans.
• Prepared audit work papers to support testing, provided recommendations for mitigating control weaknesses and present audit findings to senior management and client personnel. 
• Ensured complete compliance with SOX and internal IT policies and procedures. 
• Served as the single point of contact for external and internal auditors. 
• Coached and trained new IT hires on SOX controls.

IT Compliance Manager

• Advised management on IT and project risk areas.
• Led the follow-up and closure of audit outstanding issues.
• Contributed to the translation of risk insights into business process improvements.

Audit Manager IT & Projects

Liberty Global

• Facilitated several SOX / ITGC audits around IT Operations, IT Security, Change Management, and Program Management for various clients. 
• Led the SOX Teams (internal and external staff) in SOX Review and annual reporting on 10 LGI Business Units worldwide.
• Planned, managed and executed local and international assignments within the Liberty Global footprint: (Austria, Belgium, Hungary, Czech Republic, Luxemburg, Germany, Ireland, Poland, UK and Chile).
• Led audit assignments focused on Oracle ERP (11i and 12), SAP ERP in combination with SAP GRC (Governance, Risk & Compliance.

IT Audit Manager

• Developed and contributed to the building of the IT Audit SOX plan including IT audit work programs, checklists and IT audit strategy.
• Planned, managed and executed local and international assignments within the Liberty Global footprint: (Austria, Belgium, Hungary, Czech Republic, Luxemburg, Germany, Ireland, Poland, UK and Chile.

Senior IT Auditor

SEAT,SA (Volkswagen Group)

• Planned IT and IS audits, conducted necessary initial meetings, fact-finding, and issuing audit planning memorandums with objectives, scope, and approach.
• Conducted business process reviews to assess the efficiency and effectiveness of operations.
• Facilitated reviews to evaluate IT applications (Focused on  SAP) and the adequacy/efficiency of accounting, financial and operating procedures established for IT control purposes.
• Followed-up on all previous audits.
• Supported the Financial Audit Team by providing a technological input to corporate and operational audits, Data analysis (use of ACL) and support, knowledge sharing, and Audit Issues Database support.
• Audit and assessment of the SAP HR/SAP FI modules at SEAT.
• Analysis and Compliance of the security settings over - Segregation of Duties (SoD) using CheckAud (Volkswagen SoD check tool).
• Evaluation of the effectiveness of information system controls over data supporting business processes at VAESA (Volkswagen-Audi Spain) to ensure compliance with the Volkswagen Group Policies.

Caprabo - Eroski

• Identified exposure to risk in all IT areas including physical and logical security, disaster continuity, application and database change management;
• Performed reviews of data center operations and systems for compliance with company policies, procedures, and guidelines.
• Determined the operation's compliance with corporate objectives and standards through various verification methods and procedures.
• Understanding and documenting processes and controls, and developing risk and control matrices.
• Data assessment and re-definition of the company’s Audit Key Process Indicators (KPI’s) over  MicroStrategy Business Suite.

Ernst & Young

Senior IT Auditor/Consultant - TSRS

KPMG

IT Auditor/Consultant

With over 15 years of experience as a Business Consultant, I help small and medium-sized enterprises (SMEs) optimize their bottom line and move to the next level, using a people-centered and systematic approach to problem-solving. My mission is to assist SMEs in developing strategies, digital capabilities, and tools to transform their business while also harmonizing their teams and processes.

As a certified professional in risk and information systems control (CRISC) and information systems auditor (CISA), I have the skills and knowledge to assess, manage, and mitigate the risks and opportunities associated with digital transformation. I also leverage my expertise in design thinking and artificial intelligence (AI) to facilitate the identification and implementation of innovative solutions that enhance the user and customer experience, and drive growth and efficiency. Currently, I work at Harmonise, the consulting brand of Human-Powered Design, where I partner with SMEs across various industries and regions to deliver impactful and sustainable outcomes.

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The Battle

Pedram Zarkandi

Juan Erazo

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