Career Matters, created by Erica Sosna

helping organisations retain and reinvigorate their talent by having the right #CareerConversations at the right time.

Head of Delivery

Penelope Layzell

Our careers are important to us, the give us focus and direction. Yet when they aren’t working cause so much pain and suffering through anxiety, stress, fear the list goes on. We could be an employee working in an environment that’s not right or a business owner struggling with a business that isn’t growing the way you wanted. This is signs of energy misalignment, get energy right and we work in flow. 

Yet it’s isn’t easy to just flick the switch and put things right we have to work out what is wrong, clear ineffective energy and replace with the right energy. This is where I come in, helping to find the block, generate the right energy so your business or career flows once again

Energy needs to flow a blockage can stop it and just like electricity things needs to be connected

The Career Whisperer

HeartMath UK+IRL

Certified HeartMath Coach

Aroma Freedom International

Aroma Freedom Practitioner

Raise Recruitment Ltd

Supporting companies to meet todays recruitment challenges head on by seamlessly blending consulting and staff resilience into traditional methods to ensure faster and targeted hiring with less stress, staff attrition to keep productivity strong

Director of Recruiting

Hamilton Cross

Took the opportunity to launch another branch for Hamilton Cross one of the UK’s leading Healthcare Staffing Companies, placing Nurses, Healthcare Assistants, and Support Workers into various Healthcare settings.  

Awarded Fastest Growth award

Implementing processes and KPIs for my branch. Ensuring compliance and recruitment processes in place, recruitment of a branch team. 

Building up a strong client base as well as recruiting a team of qualified carers and nurses to meet the need of the services we support.

Engaging with key stakeholders at all levels

Hamilton Cross has built an exceptional reputation for supplying exceptional healthcare professionals whilst providing an unrivalled service, becoming the first choice supplier to the majority of our customers

Regional Business Manager

Layzell Maintenance

Helped establish my husbands business, helping to establish marketing and generating leads.

Manager

Newcross Healthcare Solutions

In 2016 I successfully launched the Lincoln branch of Newcross,  becoming launch branch of the year within my first year. 

Business Development to establish a strong client base for a team of care staff throughout Lincolnshire  within a range of settings including Residential Homes, Nursing Homes and supported living

HR functions including interviews, disciplinary and monitoring performance of all staff

Specialties 
Healthcare, Nursing, Complex Care, Care, Nurses, Healthcare Assistants, Care at Home, Home Care, Community Nursing, Domiciliary Care, Support Work, Learning Disabilities, Mental Health

Business Centre Manager

Osiris Educational

Coming into a new role within the company, had to establish the operational aspects of the post. Implementing new procedures across the company to ensure and maintain exceptional overall customer relationships.  Delivering reliable support and customer relations 
•	Maintaining a strong working knowledge of products with the company
•	Resolving customers’ queries within agreed authority
•	Contributing to the development of new products and services, based on trainer feedback
•	Excellent interpersonal skills, able to communicate with a wide range of people
•	Strong negotiation skills for fee setting 
•	Strong decision making skills and the ability to take the lead
•	Developing, monitoring KPIs and Successfully working to targets

Client Relationship Manager

Staffline Recruitment Limited

I successfully launched and managed an onsite office ensure the smooth and efficient provision of temporary staff to a food industry client.
Full understanding of Swedish Derogation Contractors well versed on disciplinary hearings and managing permanent contractors
Recruitment planning and ensuring peak periods are filled smoothly so as not to cause disruption to client
Full understanding of client  requirements is essential.
Management of team to ensure service of client is maximised
Monitoring KPI and budgets
Essential compliance of paperwork, through regular auditing
Performance Management of both agency and direct team
Full understanding of agency worker regulations
Adherring to SLA agreements 
Outstanding Customer Service
250 temps on site at peak times to rosta and recruit 
Key stakeholder management

Contract Manager

Award Winning Growth Consultant | Helping create thriving work cultures through streamlining & systemising processes, & career conversations which reduces high turnover, builds engagement, supports Gen Z & career growth

Hi, I'm Penelope Layzell, with over 20 years of experience in senior management and recruitment. 

Certified HeartMath Coach, 
Sound & Energy Healer,  
Aroma Freeman Practitioner
Author  
Resident Expert for a leading magazine,

You can heal the negative impact of job hunting the traditional way, or being in toxic work cultures through meditation and coaching so you can create an abundant, purposeful career full of joy.

As Head of Delivery at Career Matters the unique and simple Career Equation makes it easy for firms to keep and grow their best people.

The Сareer Equation model is quick to learn and easy to apply. This IP has helped Thales, Puig, Savills, Amazon, Capital One, Mastercard, Nomura, AXA and ComplyAdvantage to mobilise and retain key talent. 

Provide expert digital learning, virtual masterclasses and in-person group career coaching to help your people own and design their ideal career trajectory in your firm. 

WHAT YOU CAN ACHIEVE:

-Retain your hard-to-hire employees at all levels and all stages of the employment cycle
-Equip internal coaches, managers, and mentors to have the right conversation in a consistent and skilful way
-Co-design a high-performing hybrid environment that your people thrive in 
-Increased productivity and internal mobility
-Provide a personalised career development track that makes your people un-poachable! 

Career conversations are a critical business lever in the 21st century. If you aren’t talking to your people about their careers, they’ll leave for somewhere that is. 

"Career Matters worked with MSD to design and deliver a Career Coaching and Engagement one-day event for 150 People Managers. The career method was just what we needed and they immediately built rapport and impact with a large audience. The feedback from the attendees was extremely positive and I have no doubt that results will follow."
JULIE ARNELL, ASSOCIATE DIRECTOR OF HUMAN RESOURCES AT MSD

"Erica and her team are extremely professional and innovative, Erica delivered a day of fun and thought-provoking Careers Matters material to 15 of our wonderful grads from the EuroNorth Graduate Program. The grads came away buzzing and full of ideas for the future. The day was a great success and I would be very happy to recommend Erica and will definitely be reaching out to her again to arrange other training events."
SHIRLENE GRIFFITHS, HR POP – UK AT DASSAULT SYSTÈMES

Or check out our free career conversations training for managers here.
https://www.careermatters.today/confident-career-conversations-course-for-managers-access

Rachel Moore Social Media Training & Consultancy

WHAT DO I DO NOW?
I feel like I've come full circle! From helping businesses market themselves offline through advertising & marketing agencies way back when to now training businesses how to market themselves online.

HOW I CAN HELP YOU?
1-2-1 private, bespoke training, coaching & consulting options:
✅Ad hoc, pay as you go 2 hour sessions 
✅6 x 2 hour or 6 month packages
✅In person or via Zoom
 
Groups or in-house staff training options: 
✅Half or full day sessions

Workshops & Masterclasses
✅In person workshops
✅Online masterclasses

WHO DO I HELP?
✅Individuals/start ups/micros
✅Small to medium sized businesses
✅Network marketers
✅Franchisees 

WHO HAVE I WORKED WITH?
✅North Yorkshire County Council  
✅Leeds City Council LEP
✅Digital Knowledge
✅Bradford Council - District Parks  
✅ Harrogate College
✅ Harrogate Tourist Information   
✅ Rogers Geotechnical Services
✅ Crowther Accountants 
✅ Yorkshire Bank 
✅ Reece Safety Products
✅ Caremark
✅ Vida Healthcare

However, I've not always been good at social media!  In 2008 I wanted to take my previous business online & even with my advertising & marketing background I found it a struggle. 

I couldn't help thinking "If I'm struggling with this & I have an advertising & marketing background, then how is the average small business owner going to cope?"  It was at that point I knew how I could help and Rachel Moore Social Media was launched in 2013.

The funny thing is, I've never forgotten how frightening & overwhelming the whole social media/online marketing/technical 'thing'​ was in those early days.  I clearly remember the struggle I had to find good quality help & advice at an affordable price.  To this day, I'm sure having learnt the hard way continues to help me empathise with client's.

I'd love to help you start getting the results you desire through social media, why don't we have a chat!  
☎️01423 529 708 
📱07904 007 660
📧rachel@rachelmooresocialmedia.com 
💻www.rachelmooresocialmedia.com

Social Media Trainer, Consultant & Speaker

Muraspec

I worked for a market leader building strong relationships and rapport with architects and interior designers, contractors, design and build and decorators in a very competitive environment. This was an exciting and valuable experience which was originally only supposed to provide me with 12 months sales experience but I enjoyed it so much I stayed for around 7 years.

2002 
Whilst working in sales I came across an opportunity to work from home with a network marketing company which appealed to me as my daughter was approaching school age.  I worked both positions for around two years, my sales position through the day and building my own business on an evening. Then in 2004, as my daughter began school, I became a full time work from home mum.

In 2008 I decided I needed to take my business online and so my own in-depth online and social media learning journey began.  First building a website so I could blog about my products and then realising I needed to learn social media to drive the traffic to my website.  The rest is history...

Sales Manager

Account Director | Shareholding Director Advertising, Marketing & PR Agency

I worked for a couple of leading Leeds Agencies handling various large FMCG accounts including the Appleyard Motor Group, Hartwell Charles Clark, JCT600, Barratt Homes Yorkshire, Sterling Recruitment, Symphony Kitchens & many more.  

As full service agencies  we were involved with every aspect of marketing from presenting new ideas,  producing marketing strategies, creating press campaigns, printing literature right through to television, radio and anything else in between.

What I do now in the world of Social Media is very similar to the agency work except it's online as opposed to offline.  The theory is still pretty much the same - find cost effective ways to increase traffic, sell more, increase profits and grow businesses - we just use different tools and tactics to achieve this.

Advertising, Marketing & PR Agency

Are You:
😵 Frustrated with social media?  
😥 Feel like you're missing a trick and not getting the results you want from your time on social media?  
🥰 Looking for great quality social media help, advice and training at an affordable price? If so click 👉👉 

Hello, I'm Rachel and I'm delighted you've found my profile.
  
Let me tell you a little about how I help small businesses get the most out of their time on social media.  
I have no desire to be a famous social media guru, I just want to offer a great service to businesses at a fair price!

Since launching 11 years ago, I've helped thousands of businesses, just likes yours, improve their social media skills by helping them gain the confidence, clarity and effectiveness they need to achieve their desired results using social media. 

But don't take my word for it, read what others say about my training by viewing my LinkedIn recommendations or Facebook and Google reviews.

Here's a recommendation about my Online LinkedIn Masterclass.

"I have just finished Rachel's four-week LinkedIn masterclass and have to say that it was excellent.

If anyone wants to get more out of LinkedIn then this masterclass is definitely worth attending as you will walk away with a completely different view of LinkedIn and how you can use it to grow your business.

Fantastic, thank you Rachel for your time and expertise." Gareth James - Clockwork Eye Video Specialist.

WHO CAN I HELP?

✅ Small to medium sized businesses
✅ Groups/Teams

WHAT CAN I TRAIN ON? 

✅ LinkedIn | Facebook | Instagram | X (Twitter) 
✅ Facebook/Instagram Advertising
✅ Blogging with WordPress
✅ Content Creation
✅ Social Media Strategy
✅ LinkedIn/Facebook Lead Generation 
✅ Scheduling/Automation
✅ Canva 

HOW CAN I HELP YOU?

✅ Online LinkedIn Masterclasses
✅ 1:2:1 private, bespoke training and consulting
✅ In-house staff training 
✅ Live in the room workshops
✅ Group training via the Get MOORE Social Training Hub
         - Bite-sized live weekly Zoom training 
         - All recorded and added to the Hub library 
         - Twice weekly Conent Creation Cafés
         👉 www.getMOOREsocialtraininghub.com 👈
✅ Public Speaker

I'd love to have a quick chat with you to see how I can help you grow your business through social media 👇

☎️ 01423 529 708 
📱   07904 007 660
⌨️ www.rachelmooresocialmedia.com  
📧 rachel@rachelmooresocialmedia.com

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Penelope Layzell

Rachel Moore

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