DevSquad

DevSquad is a bootstrapped, profitable,  ~90-person boutique consulting firm that specializes in strategizing, designing, and developing SaaS products. We build SaaS products for bootstrapper founders, VC-funded fast-growing startups, and big enterprises like ADP, Box, and the US ski team.

DevStats

Founder

mmtoolparts.com

Chief Technology Officer

Komeia Interativa

Founded Komeia, a SaaS for MLMs in Brazil. After launching the product on my blog, the software quickly became the most popular MLM software in the Brazilian market and still is today. After five years running the company, I sold it for a good profit and moved to the United States.

- Gained experience in front-end development, back-end programming and project management.
- Managed a team of 10 developers during the development of multiple versions of the MLM software.

Founder, Software Engineer & Agile Coach

𝐈’𝐦 𝐚 𝐒𝐚𝐚𝐒 𝐀𝐟𝐢𝐜𝐢𝐨𝐧𝐚𝐝𝐨! 

I build products for bootstrapped founders, fast-growing startups, and big enterprises at DevSquad. 

My own SaaS company, DevStats, helps product and engineering leaders measure what matters. 

And with the SaaS Origin Stories Podcast, I uncover those pivotal moments and decisions that turned SaaS companies into major successes.


𝐋𝐄𝐀𝐑𝐍 𝐌𝐎𝐑𝐄 𝐀𝐁𝐎𝐔𝐓 𝐃𝐄𝐕𝐒𝐐𝐔𝐀𝐃:

I’m the CEO and Principal Consultant at DevSquad a boutique consulting firm that specializes in strategizing, designing, and developing digital products. (most SaaS Products). I’ve led the build of 100+ software products. This includes SaaS products for bootstrapper founders, VC-funded fast-growing startups, and big enterprises like ADP, Box, and the US ski team.

𝑳𝒆𝒂𝒓𝒏 𝒎𝒐𝒓𝒆 𝒂𝒃𝒐𝒖𝒕 𝒊𝒕 𝒂𝒕 𝑫𝒆𝒗𝑺𝒒𝒖𝒂𝒅: 𝒉𝒕𝒕𝒑://𝒅𝒆𝒗𝒔𝒒𝒖𝒂𝒅.𝒄𝒐𝒎/ 


𝐋𝐄𝐀𝐑𝐍 𝐌𝐎𝐑𝐄 𝐀𝐁𝐎𝐔𝐓 𝐃𝐄𝐕𝐒𝐓𝐀𝐓𝐒: 

The success of my consulting firm (DevSquad), is allowing me to bootstrap my second SaaS product. (I sold my first SaaS years ago).

I’m building DevStats to help Product and Engineer leaders measure what matters.

Currently, we are a private beta and I’m super excited with the feedback we are getting from our early users. 

𝐀𝐩𝐩𝐥𝐲 𝐭𝐨 𝐣𝐨𝐢𝐧 𝐨𝐮𝐫 𝐏𝐫𝐢𝐯𝐚𝐭𝐞 𝐛𝐞𝐭𝐚: 𝐡𝐭𝐭𝐩𝐬://𝐝𝐞𝐯𝐬𝐭𝐚𝐭𝐬.𝐜𝐨𝐦/ 


𝐋𝐈𝐒𝐓𝐄𝐍 𝐓𝐎 𝐓𝐇𝐄 𝐒𝐀𝐀𝐒 𝐎𝐑𝐈𝐆𝐈𝐍 𝐒𝐓𝐎𝐑𝐈𝐄𝐒 𝐏𝐎𝐃𝐂𝐀𝐒𝐓: 

I recently started a Podcast. my goal with this podcast is to learn from SaaS founders so that I can become better at building SaaS products for myself, and my clients, and hopefully have the podcast listeners learn along with me.

𝑺𝒖𝒃𝒔𝒄𝒓𝒊𝒃𝒆 𝑵𝒐𝒘: 𝒉𝒕𝒕𝒑𝒔://𝒘𝒘𝒘.𝒔𝒂𝒂𝒔𝒐𝒓𝒊𝒈𝒊𝒏𝒔𝒕𝒐𝒓𝒊𝒆𝒔.𝒄𝒐𝒎/𝒔𝒖𝒃𝒔𝒄𝒓𝒊𝒃𝒆

Phil Alves

HealthLift

•	Support the Help Desk Manager
•     Organize the Help Desk staff and team processes
•     Supervise, schedule and assign duties to the team members.
•     Create Prior Authorization for Workers Compensation and Auto No Fault in the Tredium System. 
•     Maintain a productive work environment for the team that also promotes and sustains a high level of morale.
•	Keep clean records of all activities in the help desk department and present them to management upon request for evaluation
•	Facilitate team communications & help with questions/escalations, involving help desk interaction to provide fast and accurate resolutions.
•	Monitor and manage Help desk processes
•	Manage team performance, stats and KPI’s
•	Assist in creating and implementing team goals and objectives
•	Help with team rewards, recognition and morale
•	Provide and maintain great customer service
•      Maintain company policies and standards
•      Organize training and/or make arrangements for team member to receive training on the latest and best practices in handling help desk related issues
•      Track performance metrics and quality control.   
•      Assisted him with new hire process (candidate screening and assessment)

Help Desk Team Leader - Pharmacy Services 

- Extensive knowledge in Tredium System - PBM claims processing platform
 - Identify inconsistencies in Workers Compensation and Auto No Fault Claims
 - Created Prior Authorization in the Tredium System for Workers Compensation and Auto No Fault Claims
 - Inform clients on their outstanding debts
 - Answer clients' equations and address problems.
 - Train new employees
 - Work within a team environment to identify problems and develop solutions for better business performance.
 - Place calls to gather data to resolve pharmacy claim and coverage inquiries.
 - Obtain authorization from insurance companies to process new and continuing transactions.
 - Ensures the security of any confidential information in the company's custody in all forms, electronically, written, or in any other format.

Help Desk Specialist - Pharmacy Services 

- Place calls to gather data to resolve pharmacy claim and coverage inquiries
 - Enter and maintain accurate records in our information system(s)
 - Analyze and resolve customer concerns using established procedures
 - Identify inconsistencies	
 - Initiate contact to patients, doctors, employers and Insurance companies to obtain additional insurance and processing information for the successful completion of benefits verification process, as needed
 - Ensure the security of any confidential information in the company's custody in all forms, electronically, written, or in any other format.
 - Other duties as assigned

Billing Verification and Validation Analyst - Pharmacy Services 

Lucena Pro Services LLC

Owner of a small business that offered commercial janitorial services.
Handled the administration and personnel management 
Maintained the financial responsibilities in collecting payments for the services offered. 
Managed all scheduling, staffing, hiring, trained and supervised all new hires and existing staff in correct procedures and compliance with corporate regulations.
Interacted with clients directly to understand their needs.
Received and resolved any items of concern which were raised by clients or staff internally
Performed tasks according to corporate policy and clients’ requests so that results were satisfactory.

Small Business Owner

BTG Pactual

- Known for the excellent focus on the client and excellent negotiating skills.
 - Received excellent performance evaluations (360-degree evaluation) every six months, which earned bonus due to the performance and goals achieved.
 - Improved vendor relations through communication including, plant visits, in-house meetings and phone calls which improved product quality, and reduced lead time.
 - Negotiated prices and terms with material suppliers and vendors lowering costs by 20%, 10-15 MM/year.

Procurement Buyer

Banco PAN

Prepared detailed purchase requisitions, Request for quote (RFQ), Request for information (RFI) and Request for proposal (RFP)
•	Maintained accurate inventory of the suppliers.
•	Created purchase orders and sent out requisitions using the TOTVS System.
•	Research, select and purchase quality products and materials.
•	Build relationships with suppliers and negotiate with them for the best pricing.
•	Processed requisitions and updated management on status of orders.
•	Updated inventory and ensured that stock levels are kept at appropriate levels.
•	Arranged transport of goods and track orders to ensure timely delivery.
•	Coordinate with inventory team, management, and stockroom as required.
•	Assessed quality of stock received and escalated any discrepancies to suppliers and management.

Procurement Buyer Jr.

Grupo Silvio Santos

•	Research, select and purchase quality products and materials.
•	Build relationships with suppliers and negotiate with them for the best pricing.
•	Process requisitions and update management on status of orders.
•	Arrange transport of goods and track orders to ensure timely delivery.
•	Analyze market trends and apply this knowledge to make insightful buying decisions.
•	Develop an effective and accurate system for monitoring purchase orders.
•	Deliver a weekly purchase order report to supervisors that indicates the invoice number for all closed orders.
•	Work within the management team to ensure that all deliveries satisfy the assigned orders and report any back ordered or missing products.
•	Assist the Supply Chain Manager with maintaining inventory levels and materials on a regular basis.
•	Effectively communicate with the management team to ensure all orders are accurate.

Procurement Analyst

WIZARD IDIOMAS

- Promoted a complete development of the communication skills: speaking, listening, reading and writing.
 - Helped students to develop personal, cultural and academic aspects.

Instructor

Credigy

Reminded people of their overdue bills and do their best to negotiate payment.
Tracked down people who owe money from overdue bills and negotiate payment.
Followed legal requirements during debt collections to avoid legal issues.
Maintained security and confidentiality of company and customer information.

 International Debt Collector

The Church of Jesus Christ of Latter-day Saints

•	Teach language learning strategies.
•	Maintain a positive and encouraging attitude with students at all times.
•	Effectively ask and answer questions to promote learning.
•	Keep accurate records and reports.
•	Maintain a dependable schedule and be on time for all students’ appointments.
•	Assist the supervisor with continual improvement efforts as needed improving training materials as req Create interdisciplinary study course incorporating state curriculum.
•	Create and maintain a healthy learning environment for multicultural students.
•	Interact and discuss about parent’s progress of students and areas of improvement.
•	Plan instruction and develop strategies to address development of students.
•	Perform role of bilingual teacher at classes following Board of Education approved curriculum.
•	Implement bilingual multicultural syllabus defined by program staff.
•	Monitor and control bilingual class students commensurate to Education Board policies and procedures.
•	Initiate and maintain consistent communication with prospective co-educators.
•	Report principal promptly serious injury or illness of student in class.
•	Participate in bilingual and other staff development activities.
•	Instruct students in their native language on assigned subject area.
•	Teach subject matter following stated school board guidelines.
•	Develop and tutor lessons accommodating different students learning styles.
•	Plan and utilize instruction and learning techniques meeting students’ needs and learning style.

Bilingual Instructor


A self-directed overachiever who has a strong work ethic, with a friendly personality, which is willing to accept any level of responsibility that accompanies a job role.

Skills:
•     Experience in training, managing people and projects.
•	Comprehensive understanding of procurement legal frameworks.
•	International procurement experience (goods and services).
•	Knowledge of project management methodology.
•	Proficient in the use of Microsoft Word, Excel, PowerPoint, and Outlook.
•	Resourceful and well organized.
•	Dependable, efficient and detailed oriented.
•	Good reasoning abilities and sound judgment.
•	Excellent verbal communication.
•	Ability to work well with a team.
•	Able to thrive in a high-stress and fast-paced environment.


taplio

The Battle

Phil Alves

Amaro Lucena

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