CITGO

•Orchestrated Light Oils Sales' CRM software optimization, enhancing remarkable ROI.
•Pioneered scalable solutions, setting industry best practices and steering the product roadmap.
•Collaborated with IT and stakeholders for seamless integration with existing CITGO software.
•Leveraged programming skills (Apex) for tailored Salesforce customization, ensuring system alignment.
•Managed operational data, swiftly troubleshooting errors for impeccable data accuracy.
•Fostered vendor relations, driving continuous Salesforce platform improvements.

Key Responsibilities:

•Spearheaded Salesforce (CRM) utilization for operational success in Light Oils Sales Organization.
•Aligned with stakeholders, enhancing business processes through Salesforce tool utilization.
•Crafted comprehensive reports, providing valuable insights for effective management.
•Led strategic execution, training, and CRM integration across Light Oils Marketing.
•Headed Salesforce Power User group, serving as an expert in Salesforce Administration.
•Developed training materials and facilitated regular CITGO salesforce training sessions.
•Enhanced technical capabilities, ensuring seamless software integration.
•Innovated existing Salesforce processes, proposing expansion strategies.
•Collaborated with CITGO's Salesforce Administrators, optimizing cost efficiency and strategy.
•Ensured data integrity through Salesforce backups within CITGO's subscription.

Salesforce Administrator

BrandSafway

•Manage, prioritize, and engage in strategic planning for system enhancements and support of system enhancement 
•Performed Dashboard and Report creation and Maintenance
•Created/Deleted user accounts, managed security, and maintained roles, profiles, and hierarchies
•Managed internal user support tickets
•Performed new user and ongoing user training

Salesforce Analyst

Sherwin-Williams Automotive Finishes

Branch Manager

Management Trainee

I am a Certified Salesforce Professional with a strong data management and systems background. I can analyze and interpret complex data sets effectively. I am skilled in using this information to identify trends and make data-driven decisions, which has been essential in my role as a Salesforce Administrator. My data management and systems expertise also enables me to develop and implement effective data management processes and systems that support business objectives and goals. This experience has been particularly useful as a Branch Manager, where I managed and analyzed large data sets to identify sales trends and implement effective sales strategies.

My experience in technical training and administration has allowed me to develop excellent communication and interpersonal skills. I possess the ability to effectively train and mentor my team on the use of various systems, including Salesforce. Additionally, my technical background and experience in sales have enabled me to bridge the gap between technical and non-technical team members, facilitating seamless communication and effective collaboration. This experience has been invaluable as a Branch Manager, where I had to communicate and train my team on new sales strategies and systems to increase sales and improve operations. My ability to communicate and train effectively has led to the successful implementation of new processes and systems, resulting in increased revenue and growth for the company.

Certifications:

Certified Salesforce Administrator
Salesforce Platform App Builder

Phillip Patterson

Ben Unruh

Plutus Nonprofit Solutions, LLC

Junior Salesforce Administrator

Talent Stacker | Salesforce Career Development Program

The Apricity Group

Salesforce Support Specialist

Coming Together For A Cure

Salesforce Consultant

Clicked

Admin & Analyst Team Sprint

As a Salesforce Administrator with a strong interest in Finance and Real Estate, I’m passionate about optimizing workflows and solving problems! I value collaboration and clear communication to ensure the best results. 

Outside of work, I’m often hiking or traveling with my wife, bringing that same energy and curiosity to every project I tackle!


Check out my Trailblazer profile-

https://www.salesforce.com/trailblazer/benunruh

Company Owner/Manager of Business Operations 

Welcome to Wolf River Landscaping! We are a full-service landscape design and installation company. Our team is made up of experienced professionals who are dedicated to helping our clients transform their outdoor spaces into functional and beautiful oases.

At Wolf RIver Landscaping, we specialize in a range of services, including garden design, hardscapes, outdoor lighting, and more. We work with our clients to understand their needs and vision, and use our expertise to bring their ideas to life.

In addition to our design and installation services, we also offer ongoing maintenance to ensure that our clients' outdoor spaces stay looking their best. We use sustainable and environmentally friendly practices whenever possible, and are committed to creating outdoor spaces that are not only beautiful, but also support local ecosystems and wildlife.

If you are looking to transform your outdoor space, we invite you to contact us and learn more about how we can help you bring your vision to life. Thank you for considering Wolf River Landscaping for your landscaping needs!

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The Battle

Phillip Patterson

Ben Unruh

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