4BI Solutions

Working as a consultant, led an engagement to diagnose, design and mobilise a new, agile operating model and enhanced data analytics capabilities, delivered through the Azure cloud services platform.

Led extensive value stream mapping to surface data use cases along with digital and business initiatives, with quantified hard benefits, along with a delivery roadmap and associated business case to deliver.

Created high-level data architecture and managed the delivery of client reporting through a data portal, using Power BI embedded.

Managed senior stakeholders to develop an agreed 2-year vision and target operating model including high-level business, technology and data architecture.

Business Transformation Consultant

Gobeyond Partners

Leading project teams and clients to diagnose, design and implement large-scale change across processes, people and technology.

Enabling culture change and operational transformation by coaching operational excellence tools and techniques to front-line managers up to heads of department.

Lean Transformation Consultant and Coach

First Central

Led data management implementation across all business functions, which enabled the delivery of new Power BI reporting and data science use cases.

Designed, developed and implemented a bespoke data management framework based on the DAMA industry standard.

Created a capability map, documenting the strategic design of new data management capabilities and baselined organisational maturity.

Designed and implemented forums, processes, policies, tools and metrics that delivered the data management operating model across the organisation.

Identified and co-ordinated a team of Data Stewards, who developed and applied standards for data modelling, data dictionary usage, and data cataloguing that resulted in the accelerated delivery of value-added data products.

Data Management Lead

HSBC

Led an extensive operating model review of the bank’s retail complaints function.

Identified opportunities to improve complaints processes and operating model resulting in FTE savings, and reduced compensation expenditure.

Designed target operating model and led initial changes across a ~300 FTE business.

Business Transformation Lead

AXA UK

Led a project team in the diagnosis and design of a new target operating model for a motor claims operation.

Used value stream mapping and efficiency analysis to baseline performance and identify opportunities for improvement.

Coached the project team and the business in Lean ways of working, which resulted in a significant reduction of work-in-progress, customer delays and increased levels of operation efficiency.

Lean Transformation Consultant

Unipart Group

Using Six Sigma and Lean within a project management framework to lead change which results in tangible business benefits for Public Sector and Financial Services clients.

In particular providing subject matter expertise and guidance in the excecution of "Voice Of Customer" approaches (Quality Function Deployment) to develop customer driven high level KPIs.

Also, using Value Stream Mapping to understand the current state of highly complex financial service processes, identify opportunities and design future state concepts and principles into client processes.

Lean Consultant

Royal Bank of Scotland

Lead and deliver large scale Lean Sigma projects on complex processes with multiple dependencies, focused on improving Customer Satisfaction and Business Efficiency.

Manage stakeholder relationships and a team of project managers to deliver the wider project objectives.

Process Improvement Manager

Jaguar Land Rover

Led production assembly line team to achieve challenging production targets in Safety, Quality, Delivery and Cost.

Used lean tools and techniques on a day-to-day basis in a world class lean facility, recognised as being amongst the most productive car plants in Europe.

Production Manager

Identified and undertook various Six Sigma projects focused on driving down warranty costs through the analysis of root causes and reduction of manufacturing variability.

Predominantly focused on the Chassis and Trim engineering disciplines, the projects focused on using the DMAIC methodology and managing stakeholders from multiple disciplines to resolve issues and drive down warranty cost.

Six Sigma Black Belt

I am an experienced leader in all aspects of Business Transformation, with a strong ability to engage stakeholders and align the organisation behind a compelling vision and case for change.

My typical engagements are target operating model focused, and over the years have been able to develop an approach that drives change across business, technology and data architectures. Through it, I am able to quickly find opportunities that can amount to tens of millions in benefits through increased operational efficiency, while improving customer experience.

My approach comes with a well-developed framework and a variety of pre-made workshop materials that can accelerate delivery and bring alignment when complexity levels are high.

I use a Lean-Agile approach, with an emphasis on developing business agility, that brings together business, technology and data analytics teams, enabling them to deliver more value, earlier and more often.

Phil Mottram

Barclays Partner Finance

Senior Product Owner

Bank of Scotland

Project Manager responsible for a programme of deliverables including the implementation and integration of a new Regulatory Reporting Tool with the existing Bank Source Systems.
Achievements included the end to end design & delivery to Test of a solution capable of delivering approximately 100 regulatory reports to the German regulator incorporating German, Dutch & UK data ensuring full Compliance with GDPR and other EU & post Brexit regulations.
Acted a Scrum Master supporting teams in the Netherlands, Germany & India embracing the multinational & cultural benefits from the teams.
Extensive Stakeholder management as you would expect from a Group with multiple divisions and competing priorities.

Project Manager

Responsibilities included Management of the End to End Software development cycle including Scrum Process, Software Release Management, Incident Management and Data Quality Management within the Business Intelligence Team.

Operations Manager

Self-employed

Lloyds Banking Group

Key Deliverables
Strategic Planning and Execution
Marketing Strategy and Execution
Change Management, Relationship Management and Development
Continuous Process Improvement
Pin-sharp Customer Focus 
Consolidations and Integrations
Leadership Coaching and Mentoring
Cost Control and Reduction
Pragmatic Problem Solver
Staff Development; Adaptable to Environment
Operational Management
Entrepreneurial Approach

Business Improvement Consultant providing Lean, Sigma and Continuous Improvement expertise to shape the strategic direction for Consumer Finance, the growth division of Lloyds Banking Group. Recent experience working for Bank of Scotland in Germany, Blackhorse Finance, Jaguar & Land Rover Financial Services.

Business Improvement PM

Senior member of the Business Improvement team providing Lean, Sigma and Continuous Improvement (CI) expertise to shape the strategy for Asset Finance Motor Operations. Responsibilities included: 
Stakeholder management to Divisional board level
Managing the end to end re-design of Blackhorse New Business Operations
Provided guidance on Legislative programmes such as Consumer Credit Reform act
Designed and delivered Continuous Improvement programmes that delivered considerable capacity creation and cost savings year on year
Manage Project teams to deliver enhancements to key Customer facing systems
Writing detailed Business requirements documents
Designed a Continuous Improvement Practitioner programme to create a piepline of future CI consultants
Mentoring colleagues through the CIP programme over a 12 month period taking responsibility for their personal and professional developement.

Designing robust Test plans and manage test teams to ensure succesful delivery of system enhancements.
Benefits realisation of delivered projects.

Continuous Improvement PM

Scoped, created, built and delivered a bespoke Continuous Improvement and Good Operations Management programme to the exacting standards of the Capital Finance Exco team.
Delivered the programme to over 200 colleagues across multiple Sydney locations after first engaging with and then obtaining buy in from the Senior Management team.
The programme delivered substantial efficiency savings within a short space of time and was said to be one of the factors in the sale to George group.
To ensure the future success of the programme I developed and delivered a skills transfer programme to a number of colleagues in the fundamental Lean techniques to provide continuity and has enabled them to continue the rollout across all locations and departments within Capital Finance.

Good Operations Management Consultant

A key member of the LEAN CI team responsible for capturing, understanding and developing a strategy for embedding CI as a culture within AF Operations across multiple sites. Involved with the conceptualisation and delivery of a new organisational design aimed at putting the customer first

LEAN CI Consultant

Lloyds TSB Asset Finance

Principle Process Analyst for Asset Finance’s market leading New Business Centre split across 16 sites, helping over 200,000 customers per year with finance for new or used motor vehicles through a network of over 5,000 UK dealers.

Process Analyst

Assess and underwrite applications for Retail finance

Underwriter

Packard Bell

Profitability Manager - PC World account

I was responsible managing the profitability of key warranty accounts with Volkswagen Audi Group UK, VW France and Innovative products. This included pricing reviews, cost negotiations, administration audits and seeking out new innovative products

Account Manager - Warranty

Admiral Group Plc

Renewals Underwriter

Senate Electrical

Trade Counter

High performance Commercial CI/Transformation Management professional with proven experience in business and commercial strategy development, project management, and organizational restructuring. Solid reputation for defining, packaging, and driving the delivery of best practice transformation design patterns for core infrastructure and providing pivotal guidance around best practice, transformation solutions, and methodologies. Inspirational leadership, orchestration and team building skills; providing a clear vision, great communications and sound governance to deliver change; with significant experience of all aspects of transformation in an international, complex customer-centric business. Lean, Systems Thinking and Agile Change expertise. Considerable overseas experience.

taplio

The Battle

Phil Mottram

David Green

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?