BDMessenger 

Chief Operating Officer

Salesrobot

Sales:

I have strong sales expertise and consistently exceed targets by employing effective communication, strategic prospecting, relationship-building, and managing the entire sales cycle, including upselling.

Finance and Accounting:
Managed prompt client payments, utilizing Chargebee and invoicing tools for efficient billing.
Oversaw financial planning and forecasting for subscription-based revenue, conducting monthly churn analysis and implementing retention strategies.

Customer Success and Support:
Analyzed chat support performance and provided bi-monthly team training.
Developed support strategies, including support videos, FAQs, and case studies.
Conducted customer success reviews, managed G2 reviews, and created case studies.

Product Management and Development:
Led discussions with the Product team to align customer expectations with feature development.

Sales and Marketing:
Set lead generation targets for SDR team and designed list-building and outbound strategies.
Established inbound lead processes, maintaining communication via marketing campaigns.
Supported AEs in closing deals through follow-up calls and analyzed messaging trends.
Conducted weekly prospecting reviews, team training, and addressed gaps.
Collaborated with AEs on Win-Loss analysis, pricing models, and event hosting.
Actively engaged on LinkedIn for personal branding and lead generation.

Information Technology (IT):
Oversaw IT infrastructure and collaboration tools.

Data Analytics and Business Intelligence:
Monitored and reported on key SaaS metrics, including churn rate, profit growth, and revenue growth.

Hiring:
Coordinated hiring projections, managed incentives, and employee training.

Leadership:
Monitored individual and team growth, conducted one-on-one sessions with department heads, and implemented performance metrics.

I have strong sales expertise and consistently exceed targets by employing effective communication, strategic prospecting, relationship-building, and managing the entire sales cycle, including upselling.

Chats over LinkedIn with possible prospects
Book meetings and show them products demo
Setting goals and developing plans for the team of 30 working with me
Researching, planning, and implementing new target market initiatives
Researching prospective accounts in target markets
Pursuing leads and moving them through the sales cycle
Developing quotes and proposals for prospective clients
Setting goals for the business development team and developing strategies to meet those goals
Selecting resume from different platform for new hiring.
Conducting interviews of new candidate and hire if suitable
Training the whole team on product and market
Attending conferences and industry events
Helping clients with any issues in the product
Making sure that there is smooth transition of clients

Business Development Manager

BMonger Ventures Pvt. Ltd.

•	Developing growth strategies and plans
•	Managing and retaining relationships with existing clients
•	Increasing client base
•	Having an in-depth knowledge of business products and value proposition
•	Writing business proposals
•	Negotiating with stakeholders
•	Identifying and mapping business strengths and customer needs
•	Researching business opportunities and viable income streams
•	Following industry trends locally and internationally
•	Drafting and reviewing contracts
•	Reporting on successes and areas needing improvements
•	Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets
•	Seek out the appropriate contact in an organization
•	Generate leads and cold call prospective customers
•	Meet with customers/clients face to face or over the phone
•	Foster and develop relationships with customers/clients
•	Understand the needs of your customers and be able to respond effectively with a plan of how to meet these
•	Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business
•	Work strategically - carrying out necessary planning in order to implement operational changes
•	Draw up client contracts - depending on the size of the company, this task may be completed by someone else or agreements may not be as formal
•	Have a good understanding of the business's products or services and be able to advise others about them
•	Ensure staff are on board throughout the organization and understand the need for change and what is required of them

Jumpin Heights

•	Contributed to marketing plan development on brand product and marketing of specialized areas including research
•	Assisted with of brand positioning brand architecture competitive assessments customer segmentation solution brands and building on brand equity or specialized area
•	Coordinated new product launch plans and roll out to customers as applicable.
•	Aligned Marketing function area needs (PR Direct to Customer Show Management web)
•	Developed and executed marketing tactics; analyzed marketing effectiveness versus objectives
•	Authored and maintained content and provided updates to client social media websites (Facebook , Twitter Instagram and blogs)
•	Attending seminars and Travel Trade fair.
•	Demonstrating and presenting products.
•	Maintain social media accounts for brands, products, or services.
•	Enters marketing data into spreadsheets and helps to create data and financial reports for marketing managers and directors.
•	Maintain excellent client relationships through superior customer service skills.
•	Helps to plan promotional events.

Assistant Marketing Manager

•	Increased sales by 10% via email marketing campaigns.
•	Lead marketing initiatives & implemented a centralized marketing strategy to build brand awareness.
•	Created and distributed valuable content to maintain customer communication and encourage feedback.
•	Maintained corporate identity using on-line and offline promotional techniques.
•	Implemented & Managed Global Marketing Calendar to include social media, travel tradeshows, email campaigns, press releases, and print advertising.

Senior Marketing Executive

•	Created advertising budgets
•	Facilitated contract negotiations for billboard and radio advertising
•	Assisted Senior Marketing Executive with contract negotiations
•	Build rapport with local TV and radio stations to get favorable marketing rates
•	Helped find sales talent

Marketing Executive

Concentrix

•	Creating Employee ID’s of the new joiners.
•	Forecasting the number of calls depending upon the data received from the backend.
•	Changing skills of the employees as and when required in the processes.
•	Prepares intraday reports on staff attendance.
•	Reconciles attendance daily with employee timesheets against schedule and time in/time out reporting.
•	Manages changes to scheduling to ensure adequate daily resource coverage.
•	Monitor attendance and schedule adherence.
•	Communicate with management and operations team to ensure compliance with company standards.

•	Taking 120 calls daily and granting their refunds after proper background check.
•	Achieved a high degree of communication between clients & personnel to ensure sufficient scheduling.
•	Recorded and maintained extensive account records regarding: billing information, scheduling, history, etc.
•	Accurately organized & compiled data for upper management to review.
•	Meticulously tracked daily activities and delegated tasks and responsibilities appropriately.
•	Successfully trained all new hires and monitored both efficiency and development of their procedural skills.
•	Proactively investigated and resolved wide range of customer issues, adapting to individual circumstances and applying both diplomacy and assertiveness to assure customer needs are met in a timely manner

Work Force Analyst

•	Taking 120 calls daily and granting their refunds after proper background check.
•	Achieved a high degree of communication between clients & personnel to ensure sufficient scheduling.
•	Recorded and maintained extensive account records regarding: billing information, scheduling, history, etc.
•	Accurately organized & compiled data for upper management to review.
•	Meticulously tracked daily activities and delegated tasks and responsibilities appropriately.
•	Successfully trained all new hires and monitored both efficiency and development of their procedural skills.
•	Proactively investigated and resolved wide range of customer issues, adapting to individual circumstances and applying both diplomacy and assertiveness to assure customer needs are met in a timely manner

Customer Service Specialist

Sales & Business Development Professional who is proactive, responsible, and goal-oriented with experience in Sales, Business Development, Market research, and Project Management for a wide range of client industries and focus on Saas and digital adoption.

Driven sales professional with a strong background in Digital market research and IT software solutions/sales. Demonstrated experience with over 5+ years of leading executive sales management roles and sales teams across India, ranging from Sales Analytics, Project Management, Sales leadership, and State-of-the-art Data Collection methodologies. 

Have always felt at ease working in a team setting environment along with cross-functional teams in a fast-paced international environment both in India and USA. Passionate about Technology and Data-driven.

Always looking to leverage a hands-on approach to navigate through challenging and complex business situations, exceeding expectations by providing the tools and resources to maximize potential and drive operational excellence.

I enjoy:
-Focus on customer engagement and retention, innovation and bottom-line
-Building and growing relationships (clients, partners, suppliers)
-Being exposed to non-traditional/out of the box technologies
-Negotiating and orchestrating business strategies

Pratiksha Sharma

VP of Product at Gartner | B2B Sales & Growth Enthusiast | Exploring and Advocating Innovative Platforms/People

Curious about how data can fuel growth? Keep reading.

👉 Maximise.ai's mission: Turning anonymous website visitors into real, qualified leads that your sales team can take action on.

The journey so far:

🟣 Spent over 10 years in leadership roles at Fortune 500 and YC-backed companies, where I learned that real growth happens when you think outside the box.

🟣 Left a stable VP role (and a seven-figure salary) to build something that truly solves a problem—Maximise.ai.

🟣 We crossed $200K ARR in just 4 weeks of launching, validating that our solution is making a real impact.

🟣 Maximise.ai helps companies double their lead data, convert visitors into sales meetings, and boost revenue—all with a quick 5-minute setup.

🟣 We're partnering with some of the best B2B companies in the GTM space to power their visitor identification tech and fuel their growth.

👉 The product today: Maximise.ai helps businesses uncover the potential of anonymous visitors by turning them into leads. Our chatbot even schedules meetings based on real insights—no manual work needed.

💭 What I talk about: I regularly share thoughts on startup growth, sales strategies, and data-driven decision-making. Always open to connecting and learning.

⚒️ Beyond work: I’m big on traveling, building things from scratch, and helping companies grow with actionable data.

Rahul Lakhaney

InboxKit just acquired The Playbook Agency (Acquired by Inboxkit).

20 days from first conversation to signed deal.

A few months ago, I noticed someone buying a crazy number of inboxes on our platform.

It was Abbas Somji👋🏽.

He was running one of the fastest-growing Clay agencies in the region. So I reached out to ask what he needed.

He sent me a list. Features that would help agencies stop drowning in fulfillment. Products that would let them build recurring revenue without the "we should build SaaS" trap that kills most agencies.

We shipped the first feature in a day.

Finished a full product offering within a week.

Abbas and I flew to Inboxkit HQ. Spent a week with the team. That week turned into long conversations about where agencies are headed and what's broken in the space.

That's when he told me what he'd figured out.

He was converting churned retainer clients into infrastructure customers. Every $5k retainer that walked became $1-2k/month in recurring infrastructure revenue.

His infrastructure revenue was growing faster than his agency revenue.
Read that again.

The "side business" was outpacing the core business.

By the end of the week, I knew two things.

One. The firepower that got us to $12M ARR isn't enough to get us to $100M. We needed more.

Two. Abbas was the person to lead it.

So I made him an offer.

Not just him. His entire team.

Twenty days later, The Playbook Agency is now part of InboxKit.

This is not InboxKit becoming an agency.

This is InboxKit going all in on helping agencies scale.

Founder & CEO @ Enrich Labs | $12M+ ARR in 7 months (Bootstrapped)

$12M ARR. Nine people. Zero investors.

Now I'm going for $100M.

Sounds absurd. Maybe it is.

But I want to document the entire journey in public.

The wins. The failures. The decisions that felt right and turned out wrong.

I've been heads-down building for a while now. Products, team, systems.

But in the back of my head, I kept wanting to share what I was learning.

Not because I have it figured out.

Because I think building in public makes you better.

You learn from the people watching. They catch things you miss. They ask questions that sharpen your thinking.

Why bootstrapped?

Because I don't want to chase someone else's dream.

No investors telling me what growth should look like. No board meetings where I justify decisions to people who aren't in the trenches.

Just the freedom to build what makes sense, run experiments that might fail, and stay frugal enough to get creative.

Bootstrapping teaches you things that raising can't.

When every dollar matters, you think differently.

Why do I think $100M ARR in 2 years is realistic?

The velocity we're growing at. The products we're building.

But mostly: the team.

Nine people who think "good enough" is an insult. They don't want to beat the competition. They want to make them irrelevant.

I got lucky finding them. Or maybe we found each other.

Either way, they're the reason this isn't just a dream.

I've tried to post consistently before. Failed every time.

This time I want you to keep me accountable.

If I go quiet, call me out.

Will you follow along?

I used to be the founder who got uncomfortable when someone mentioned entering my space.

Years ago, a friend told me they wanted to build something similar to what we were doing.

It didn't sit well with me.

I didn't say anything. But I felt it. That knot in your stomach. The mental math of how this could hurt us.

I was insecure. Even though things were going well.

Recently, I had a conversation with another founder. They were stressed about a new competitor. Couldn't stop talking about it. Watching their every move.

And I realized I didn't feel that way anymore.

Somewhere along the way, I shifted.

Here's what I think changed:

I started spending time around founders who welcomed competition. Not fake "competition is great" talk. Actually welcomed it.

They helped me see what I couldn't before.

More competition means customers get educated faster. You're not spending all your energy explaining why the category exists.

More competition means everyone stays sharp. You can't coast. You're forced to keep building.

More competition means customers win. Better products. Better pricing. Better service.

Which is ironically the whole point of building in the first place.

The insecure founder sees competition as a threat to their position.

The secure founder sees competition as proof the market is real.

I'm not saying I never think about competitors. I do.

But I don't lose sleep over them anymore.

These days, we're building something internally where we help our team members go from engineer/PM/sales to entrepreneur. Give them the blueprint. Connect them to the right people. Make noise for them. Support them fully.

Some of them are already building in our space.

And we're their biggest supporters.

What's your honest reaction when someone says they're entering your market?

taplio

The Battle

Pratiksha Sharma

Rahul Lakhaney

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The Battle

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