BDMessenger 

Chief Operating Officer

Salesrobot

Sales:

I have strong sales expertise and consistently exceed targets by employing effective communication, strategic prospecting, relationship-building, and managing the entire sales cycle, including upselling.

Finance and Accounting:
Managed prompt client payments, utilizing Chargebee and invoicing tools for efficient billing.
Oversaw financial planning and forecasting for subscription-based revenue, conducting monthly churn analysis and implementing retention strategies.

Customer Success and Support:
Analyzed chat support performance and provided bi-monthly team training.
Developed support strategies, including support videos, FAQs, and case studies.
Conducted customer success reviews, managed G2 reviews, and created case studies.

Product Management and Development:
Led discussions with the Product team to align customer expectations with feature development.

Sales and Marketing:
Set lead generation targets for SDR team and designed list-building and outbound strategies.
Established inbound lead processes, maintaining communication via marketing campaigns.
Supported AEs in closing deals through follow-up calls and analyzed messaging trends.
Conducted weekly prospecting reviews, team training, and addressed gaps.
Collaborated with AEs on Win-Loss analysis, pricing models, and event hosting.
Actively engaged on LinkedIn for personal branding and lead generation.

Information Technology (IT):
Oversaw IT infrastructure and collaboration tools.

Data Analytics and Business Intelligence:
Monitored and reported on key SaaS metrics, including churn rate, profit growth, and revenue growth.

Hiring:
Coordinated hiring projections, managed incentives, and employee training.

Leadership:
Monitored individual and team growth, conducted one-on-one sessions with department heads, and implemented performance metrics.

I have strong sales expertise and consistently exceed targets by employing effective communication, strategic prospecting, relationship-building, and managing the entire sales cycle, including upselling.

Chats over LinkedIn with possible prospects
Book meetings and show them products demo
Setting goals and developing plans for the team of 30 working with me
Researching, planning, and implementing new target market initiatives
Researching prospective accounts in target markets
Pursuing leads and moving them through the sales cycle
Developing quotes and proposals for prospective clients
Setting goals for the business development team and developing strategies to meet those goals
Selecting resume from different platform for new hiring.
Conducting interviews of new candidate and hire if suitable
Training the whole team on product and market
Attending conferences and industry events
Helping clients with any issues in the product
Making sure that there is smooth transition of clients

Business Development Manager

BMonger Ventures Pvt. Ltd.

•	Developing growth strategies and plans
•	Managing and retaining relationships with existing clients
•	Increasing client base
•	Having an in-depth knowledge of business products and value proposition
•	Writing business proposals
•	Negotiating with stakeholders
•	Identifying and mapping business strengths and customer needs
•	Researching business opportunities and viable income streams
•	Following industry trends locally and internationally
•	Drafting and reviewing contracts
•	Reporting on successes and areas needing improvements
•	Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets
•	Seek out the appropriate contact in an organization
•	Generate leads and cold call prospective customers
•	Meet with customers/clients face to face or over the phone
•	Foster and develop relationships with customers/clients
•	Understand the needs of your customers and be able to respond effectively with a plan of how to meet these
•	Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business
•	Work strategically - carrying out necessary planning in order to implement operational changes
•	Draw up client contracts - depending on the size of the company, this task may be completed by someone else or agreements may not be as formal
•	Have a good understanding of the business's products or services and be able to advise others about them
•	Ensure staff are on board throughout the organization and understand the need for change and what is required of them

Jumpin Heights

•	Contributed to marketing plan development on brand product and marketing of specialized areas including research
•	Assisted with of brand positioning brand architecture competitive assessments customer segmentation solution brands and building on brand equity or specialized area
•	Coordinated new product launch plans and roll out to customers as applicable.
•	Aligned Marketing function area needs (PR Direct to Customer Show Management web)
•	Developed and executed marketing tactics; analyzed marketing effectiveness versus objectives
•	Authored and maintained content and provided updates to client social media websites (Facebook , Twitter Instagram and blogs)
•	Attending seminars and Travel Trade fair.
•	Demonstrating and presenting products.
•	Maintain social media accounts for brands, products, or services.
•	Enters marketing data into spreadsheets and helps to create data and financial reports for marketing managers and directors.
•	Maintain excellent client relationships through superior customer service skills.
•	Helps to plan promotional events.

Assistant Marketing Manager

•	Increased sales by 10% via email marketing campaigns.
•	Lead marketing initiatives & implemented a centralized marketing strategy to build brand awareness.
•	Created and distributed valuable content to maintain customer communication and encourage feedback.
•	Maintained corporate identity using on-line and offline promotional techniques.
•	Implemented & Managed Global Marketing Calendar to include social media, travel tradeshows, email campaigns, press releases, and print advertising.

Senior Marketing Executive

•	Created advertising budgets
•	Facilitated contract negotiations for billboard and radio advertising
•	Assisted Senior Marketing Executive with contract negotiations
•	Build rapport with local TV and radio stations to get favorable marketing rates
•	Helped find sales talent

Marketing Executive

Concentrix

•	Creating Employee ID’s of the new joiners.
•	Forecasting the number of calls depending upon the data received from the backend.
•	Changing skills of the employees as and when required in the processes.
•	Prepares intraday reports on staff attendance.
•	Reconciles attendance daily with employee timesheets against schedule and time in/time out reporting.
•	Manages changes to scheduling to ensure adequate daily resource coverage.
•	Monitor attendance and schedule adherence.
•	Communicate with management and operations team to ensure compliance with company standards.

•	Taking 120 calls daily and granting their refunds after proper background check.
•	Achieved a high degree of communication between clients & personnel to ensure sufficient scheduling.
•	Recorded and maintained extensive account records regarding: billing information, scheduling, history, etc.
•	Accurately organized & compiled data for upper management to review.
•	Meticulously tracked daily activities and delegated tasks and responsibilities appropriately.
•	Successfully trained all new hires and monitored both efficiency and development of their procedural skills.
•	Proactively investigated and resolved wide range of customer issues, adapting to individual circumstances and applying both diplomacy and assertiveness to assure customer needs are met in a timely manner

Work Force Analyst

•	Taking 120 calls daily and granting their refunds after proper background check.
•	Achieved a high degree of communication between clients & personnel to ensure sufficient scheduling.
•	Recorded and maintained extensive account records regarding: billing information, scheduling, history, etc.
•	Accurately organized & compiled data for upper management to review.
•	Meticulously tracked daily activities and delegated tasks and responsibilities appropriately.
•	Successfully trained all new hires and monitored both efficiency and development of their procedural skills.
•	Proactively investigated and resolved wide range of customer issues, adapting to individual circumstances and applying both diplomacy and assertiveness to assure customer needs are met in a timely manner

Customer Service Specialist

Sales & Business Development Professional who is proactive, responsible, and goal-oriented with experience in Sales, Business Development, Market research, and Project Management for a wide range of client industries and focus on Saas and digital adoption.

Driven sales professional with a strong background in Digital market research and IT software solutions/sales. Demonstrated experience with over 5+ years of leading executive sales management roles and sales teams across India, ranging from Sales Analytics, Project Management, Sales leadership, and State-of-the-art Data Collection methodologies. 

Have always felt at ease working in a team setting environment along with cross-functional teams in a fast-paced international environment both in India and USA. Passionate about Technology and Data-driven.

Always looking to leverage a hands-on approach to navigate through challenging and complex business situations, exceeding expectations by providing the tools and resources to maximize potential and drive operational excellence.

I enjoy:
-Focus on customer engagement and retention, innovation and bottom-line
-Building and growing relationships (clients, partners, suppliers)
-Being exposed to non-traditional/out of the box technologies
-Negotiating and orchestrating business strategies

Pratiksha Sharma

Matt Wolach

Founder, Investor, Mentor – Helping entrepreneurs quickly scale to $1M MRR using a process that wins | Podcast Host 🎙️

𝗗𝗘𝗖𝗥𝗘𝗔𝗦𝗘 𝗧𝗘𝗦𝗧 𝗠𝗔𝗜𝗡𝗧𝗘𝗡𝗔𝗡𝗖𝗘 𝗕𝗬 𝟵𝟯% 𝗔𝗡𝗗 𝟭𝟱𝗫 𝗧𝗘𝗦𝗧 𝗖𝗥𝗘𝗔𝗧𝗜𝗢𝗡 𝗦𝗣𝗘𝗘𝗗

Imagine how quickly your team creates test cases now, then double the speed. Then again. What about 15 times faster?

testRigor users don’t imagine it, they’re living it.

Because of testRigor’s GenAI combined with simple English commands, test automation no longer takes hours or days, but just minutes.

“With testRigor, we went from ZERO to 100% test automation within six months of implementation.” - Kris Gustovich, Enumerate

See more reviews and watch how Engineering leaders sped up their test automation creation while reducing test maintenance here:   https://testrigor.com/case-studies/

𝗧𝗛𝗘 𝗣𝗥𝗢𝗕𝗟𝗘𝗠 𝟵𝟯% 𝗢𝗙 𝗘𝗡𝗚𝗜𝗡𝗘𝗘𝗥𝗜𝗡𝗚 𝗟𝗘𝗔𝗗𝗘𝗥𝗦 𝗙𝗔𝗖𝗘

Test automation is supposed to speed things up.

But little changes to code can cause massive issues with tests.

Thus, test maintenance becomes a giant burden as QA teams frantically try to play catch up fixing broken test cases.

Spending more time on test maintenance prevents new test cases from being created.

𝗧𝗛𝗘 𝗙𝗢𝗥𝗠𝗨𝗟𝗔 𝗧𝗛𝗔𝗧 𝗧𝗛𝗘 𝗠𝗢𝗦𝗧 𝗘𝗙𝗙𝗘𝗖𝗧𝗜𝗩𝗘 𝗤𝗔 𝗧𝗘𝗔𝗠𝗦 𝗨𝗦𝗘

To be able to achieve 100% test automation you need to both create tests more quickly AND reduce test maintenance.

In fact, testRigor was designed by senior QA leaders to do both of these.

𝘊𝘳𝘦𝘢𝘵𝘦 𝘛𝘦𝘴𝘵 𝘊𝘢𝘴𝘦𝘴 𝘔𝘰𝘳𝘦 𝘘𝘶𝘪𝘤𝘬𝘭𝘺

testRigor:
Uses simple English commands instead of complex code
Allows GenAI to create tests for you
Has reusable rules to incorporate dozens or hundreds of lines of commands into one

𝘙𝘦𝘥𝘶𝘤𝘦 𝘛𝘦𝘴𝘵 𝘔𝘢𝘪𝘯𝘵𝘦𝘯𝘢𝘯𝘤𝘦

testRigor:
Emulates a human’s actions on the UI, code changes do not break tests
Seamlessly learns all new functionality & updates its data when new versions release
Automatically uses on screen signals to match new elements with old ones

“With testRigor, we were able to generate automated tests quickly without adding maintenance overhead for our QA team.” - Rajan Arora, Upgrade

𝗪𝗔𝗡𝗧 𝗧𝗢 𝗟𝗘𝗔𝗥𝗡 𝗠𝗢𝗥𝗘?

For those who implement testRigor, the turnaround can happen very quickly.

“With testRigor, we have increased our testing coverage from less than 33% to more than 91% in under 9 months.” - Keith Powe, IDT

See how you can do the same:

https://testrigor.com/

"𝗪𝗲 𝘀𝗲𝗻𝘁 𝗼𝗻𝗲 𝘁𝗲𝘅𝘁 𝗯𝗹𝗮𝘀𝘁 𝘄𝗶𝘁𝗵 𝗧𝗼𝗿𝗼𝗪𝗮𝘃𝗲 𝗮𝗻𝗱 𝗺𝗮𝗱𝗲 $𝟭𝟳𝟬,𝟬𝟬𝟬 𝗶𝗻 𝟯 𝗱𝗮𝘆𝘀!" - 𝗧𝗿𝗮𝗰𝗲𝘆, 𝗧𝗼𝗿𝗼𝗪𝗮𝘃𝗲 𝘂𝘀𝗲𝗿

Most tech companies have major communication issues with their buyers and customers. This causes a loss of leads through a leaky funnel, and a high churn rate of customers.

ToroWave solves that through an easy to use SMS communication system that allows you to text your buyers and customers quickly and efficiently.

"This Software is AWESOME!! Unbelievable amount of features and there is nothing like it on the market." - Jason Etheredge, longtime ToroWave user

Email is fading, outbound is drying up, and content takes forever. So don't miss out on the next wave of technology that gets deals done.

"A simple widget that truly enhances a website visitors experience. A great tool every website owner should have. Highly recommend." - David Scarborough, Business Owner and longtime user

For more info, visit ToroWave.com

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Pratiksha Sharma

Matt Wolach

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