Australian Institute of Management WA

As the Chief Executive Officer with AIM WA, my overarching responsibility lies in the development and execution of the AIM WA strategic plan, namely, that of maintaining its position as an educational trailblazer in the areas of leadership, management, and workplace excellence. Additionally, my focus is geared towards managing the internal and external operations of AIM WA, as well as consistently delivering high level advice to our wider Board around policy and planning.

Chief Executive Officer

Murdoch University

Interim Vice Chancellor

Professor and Senior Deputy Vice Chancellor

Professor and Deputy Vice Chancellor

Professor and Executive Dean (Arts)

Director, Policy and Administration (Division of Social Sciences, Humanities and Education)

Chief Executive Officer, AIM WA | Emeritus Professor | Social Affairs and Workplace Expert |Workplace Trend Spotter|Columnist |Director|LinkedIn Top Voice 2018 | Speaker |Content Creator

I am a former academic turned social trends and workplace specialist, Board director, keynote speaker, newspaper columnist, and most importantly, Chief Executive Officer of the Australian Institute of Management in Western Australia (AIM WA).

My passion is inspiring better workplaces.  I like to ignite discussions around workplace themes and topics, and I use my column in Perth’s The Sunday Times – called “Workplace Matters” – to get conversations started right here on LinkedIn.

I also have an interest in what’s trending in our non-work lives too, so you’ll see that I post pieces on here about various social affairs topics.

And, if you happen to follow what happens in the higher education sector, you might be interested in some of my Business News’ Education pieces which I regularly publish here too.

For me LinkedIn is all about having conversations.  So feel free to follow me, and join the chat.

Professor Gary Martin FAIM

UPShift Solutions - Building High Team TRUST WORKPLACE CULTURES where People Work Better Together

The New World of Civility and Respect: 
A Culture that cultivates TRUST, inclusion and mutual respect. 
A Culture where everyone is seen, heard, understood, valued, acknowledged and appreciated. 
A Workplace that prioritises psychological safety and wellbeing so everyone feels safe and included in 2025.

Create your Desired Culture through Connected Leadership, Respectful Relationships, integrity, responsibility, inclusion,  psychological safety, connection, empathy, compassion and TRUST.

Founder UPShift Solutions - Igniting High Team TRUST and RESPECTFUL WORKPLACE CULTURES 

Creating WE Institute

Program Peer Group Facilitator Conversational Intelligence Global Certification 2019

Workplace Communication, Conversational Cultures of High TRUST & Safety - UPShift Solutions

WHAT I DO
My focus is on building healthy, sustainable relationships and results.

Enabling leaders and teams to navigate honest and inclusive conversations. 
Co-creating integrity-based, growth focused, values-driven, Respectful Workplace Cultures for transformational change.

Supporting LEADERS to build TRUST and navigate difficult conversations 
Reducing disconnection, distrust, resistance and anxiety 

Supporting TEAMS to build alignment, authenticity and accountability on a firm foundation of integrity.
Implementing potent performance conversations for results.

Supporting ORGANISATIONS to build a HEALTHY HIGH TRUST and SAFETY CULTURE
Creating the space for inclusive relationships with honest conversations 

Robust Conversations - Customer Contact Conversations - Coaching Conversations - Consent Conversations - Potent Performance Conversations - Difficult Conversations - Honest Conversations - Courageous Conversations - Inclusive Conversations - Conversations for Corporate Culture - High TRUST Conversations - Contact Management (Conversations) - Credit Collection Conversations - Feedback Conversations - Difficult Customer Conversations - Healthy Conversations to promote Positive Mental Well Being - Respectful Conversations - Psychologically Safe Conversations.

WHY?
     I'm passionate about building a world of positive mental well being and high performance through deeper trust and connection in the face of unprecedented change. 
     Everything can be resolved with the right conversation.

HOW?
                UNIQUE METHODOLOGY / CUSTOMISED OPTIONS:
                -  Strategic Diagnostics and Consulting, 
                -  Facilitation 
                -  Speaking 
                -  Workshop Facilitation & Skills Development
                -  One on One Coaching
                -  Leadership & Team Group Coaching Programs

YOU CAN FIND OUT MORE:
✉ maree@upshiftsolutions.com.au
☎ Australia +61 (0) 418 941 847 
✔ www.upshiftsolutions.com.au/contact

THE CULTURE CONVERSATION EXPERT - Building INCLUSIVE LEADERSHIP CULTURES - One Conversation at Time

Telstra

1992 – Perth, Australia
Founded Corporate training consultancy - A registered training organisation (RTO), specialising in the delivery of Certificates in Customer Engagement; all facets of Quality Conversations and Customer Experience ... building relationships and results between hello and goodbye through quality conversations. 
WA provider of Telstra nationally standard Teleskills programs. 
Trained teams to win National Call & Contact Centre Awards.

1987 – 1992 Perth, Australia
Responsible for the delivery of Telstra's nationally standard Telephone Communication and Customer Experience Skills training programs. Trained both customers and Telstra staff nationally.

- 1987 - New Zealand
National Training Manager Wella NZ

National Sales Training Consultant I Founder of Corporate Training Consultancy

Are you ready to transform your workplace culture from disconnection and distrust to one of respect, trust, and performance?
Where collaboration meets culture, I am a trusted Culture Conversation Expert, helping leaders and teams ignite respectful relationships, emotional connection, and psychological safety through the art and science of brain-based communication and behavioural strategies.

With over 30 years’ experience, I partner with executives and teams to create Connected Cultures of TRUST ... where high performance and human-centered leadership go hand in hand. 

My work blends the latest in neuroscience, Conversational Intelligence®, emotional intelligence, psychological safety, and behavioural science to shift teams from fear to courageous co-creation and performance.

WHAT I DO
I help leaders, managers, and teams develop the relationship and behavioural skills needed to:
> Build connected cultures of civility, kindness, and respect
> Cultivate accountability without blame
> Navigate tough conversations with clarity and confidence
> Create lasting team alignment and trust
> Drive performance through a WE-Centric Culture of connection, not control
Together, we build the foundations of high-performing, psychologically safe workplaces … from the inside out.

If you believe how we treat each other at work matters … let's talk.
Your team deserves a culture that feels good and performs even better.

Let's Connect
I share actionable insights daily and a weekly LinkedIn newsletter to help you evolve your workplace into a space where people feel safe, seen, heard and valued.

📍 Follow me here on LinkedIn for resources, tools, and real-talk on building cultures of trust and respect.
📍 Book a conversation to explore how we can partner to ignite transformation in your team culture: https://www.calendly.com/respectfulworkplaceculture/
 ✉  maree@upshiftsolutions.com.au
 W   https://www.upshiftsolutions.com.au
 ☎  Australia: +61 418 941 847

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Professor Gary Martin FAIM

Maree Wrack

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